I always passed by this plaza when I go to work, but I never really drove inside to see what's here besides going to Starbucks. I didn't realize there's a Burger King here and I came here for some lunch Monday. I usually like to go through a drive-through so having to go inside the store bothered me a little bit. However, when I went inside, I noticed that it was very clean and well kept. I was greeted and the staff were all very friendly. There were two kiosks that I used to order, but you can also order at the counter too. I never really had an issue with Burger King food but at this location I feel like it tastes a little bit better and it feels a little bit more fresh. This might be my favorite Burger King location! I'm so glad I checked it out. read more

Ordered a double whopper and received literally just dry buns and two patties- no sauce, no tomatoes, nothing. Completely careless kitchen staff read more

Burger King - Order this Double Whopper on Doordash from this place. arrived completely plain-just the buns and two patties, with no toppings or sauces - Fast Food Near Me - San Jose, California

I come in every so often to grab my wife's favorite dessert, burger kings Hershey pie. The customer service is always excellent. Enough to make me come here and write about it. Bonus: they have cool stainless steel spatulas as dope handles on the main doors. read more

Burger King - Cool door - Fast Food Near Me - San Jose, California

Visited 10/25/25 at 1:30 pm. The food is good though served slopily though not busy at all. The ladies behind the counter were very very patient with me and actually listened and got my order perfect when I asked for light ice. Dining area was gross as well as outside the establishment. The play area is a hazard and lawsuit waiting to happen. The rubber mats are coming up posing a serious trip hazard for anyone. Update: I added a star because after I finished my initial review I observed empoyee in picture actively cleaning tables, sweeping and emptying dining area trash receptacles. read more

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Does anyone know if this BK location (Willow Glen) has implemented BK's new cooking standards yet? The last time I was there the Whopper tasted like eating a piece of cardboard and it was so incredibly small I thought it was a kids' Whopper. read more

I gave up on all the Burger Kings in San Jose except this one! This location is the best! Food made to order and not sitting around all day dried up! Manager runs it great and staff is very polite and always helpful! read more

Above and beyond on their service. I can't remember a single fast food place with kind wonderful people like here. I wanted to order something from the online menu which was not available on their menu. The manager, who seemed like the owner, was willing to accommodate in some way but I declined. Ended up ordering the family meal from the menu. I was really thirsty drinking most of my drink waiting for the food. A lady offered to refill my drink. Very considerate! Unfortunately for them I rarely eat fast food but on this day or binged on a family meal. My gut paid for it later. It wasn't the food. It was typical modern Burger King but I am not use to eating carbs. read more

Always clean and always good service! Compared to other Burger King's in the area I always go out of my way to come to this one.

I've had excellent service from Burger Kings, but this was extraordinarily bad. I was served by a Burger Vassal, not a King at all. He was one of the uniformed workers, a man who seemed to be a manager or lead, didn't catch his name, but he was tall and seemed to be bossing around the other workers, including the lady who served me my order initially. When I asked for a refill on my small Diet Coke--my second--he rather rudely informed me that I could not have a second refill and that they only provide one per customer. When this became their policy, I cannot say, as I visit Burger King every Wednesday for Whopper Wednesday, and I've never had someone be this rude or tell me no to a second refill; I got the clear feeling he just didn't want to do it for me. After, he said something under his breath to his coworker, too, which I couldn't quite make out, but I understood to be pointed at me and my friend. He was looking at me with his swollen face and beady eyes like I was some kind of antagonist, when I am, contrary to this, a willfully paying customer and one who is always exceedingly polite and courteous, unlike the worker I encountered the day I visited. If this is the standard of service you are comfortable with receiving from a restaurant, especially a manager or lead or supervisor from one, then by all means, go enjoy the cleanest Burger King in San Jose. As for me, I'm happy to say there are plenty of nicer workers who don't have apparent biases or anger issues at other Burger King locations, and the only reason I would return here is so I can look this worker in the eye and receive the apology I deserve. read more

Didn't add the fiery sauce for the second time but charging $12.45 for combo. Not happy with this location at all . read more

Burger King - I hate dishonesty so we ordered # 7 Fiery Crispy CHK combo- no fiery sauce added on the sandwich for the second time. - Fast Food Near Me - San Jose, California

Do not order the Fish Sandwich. It's is very, very salty that I cannot eat it. The fish is soggy and salty. Bad taste. McDonald's is superior. read more

I know I know.. a 5 star review for a fast food chain seems like a bit much. However, after stopping by for some fries I couldn't help to notice how clean this location was. While waiting for my order I also couldn't help but to people watch for a bit. I witnessed the staff and manager engaging with a mother and her 5 young children in such a cute way. This location has genuinely lovely workers. read more

guy who manages this place is amazingly kind. i enjoy eating here. always smiles and helpful.

Went for national hamburger day yesterday. The restaurant was clean, employees very nice and friendly, fast service and everything was made to order. Very pleased with this location. read more

5-18-21 Well this used to be my favorite Burger King. It ain't the same no more. They don't even do refills (other fast food places still do, but just give a new cup.) Free soda refills are probably the most American thing I know of. No other country does this. So, is this policy anti-American? You decide. Sad times. Love the crazy crispy coating on their new chicken sandwich though. 2/5 #sanjose #fastfood #americanfastfood #fastfoodburger read more

My favorite BK since i was a kid, it's always been 10/10 clean, 10/10 service, 10/10 taste of food. They make everything to order and it just makes it taste better. Definitely my favorite fast food restaurants. It's also right next to the movie theater so there ya go! movie & dinner read more

Cleanest Burger King location ever! Not only is it clean but their employees are extremely nice. I wanted the chicken fries but they told me they didn't carry it and the cashier was recommending what else I could get that's a spicy chicken. I went ahead and got the 4 of chicken nuggets and the total for that was $1.85 (much cheaper than McDonald's) I went to use the restroom and it smelled clean, no strong bleach order just a soft clean smell. No puddles or toilet paper thrown around which is a big shock especially for a fast food restaurant. read more

I went for the $5 offer of a Whopper Jr and a crispy chicken strip wrapped in a sort of tortilla. The food was excellent. I almost ordered a medium drink but that plus tax would have made my final cost More than $10. More than $4 for a drink. I paid for the food and drank from my water bottle that I had in the car. read more

We love coming to this Burger King. It's one of the only places I can get my son to EAT. We are pretty sure it's been the same owner for years. This location is always super clean and all the staff members are very polite and on top of things. Super impressive for a fast food restaurant. read more

The staff was professional and prompt, the food was fresh and tasty. The atmosphere created by the staff was more like going to a neighborhood bbq. I was pleasantly surprised. I highly recommend them. read more

No drink refills. When did Burger King stop offering this? Order took about 8 minutes to get. No straw, no napkins, no ketchup offered. I sat down and I had to get up to ask since these items were not available and were behind counter. I'm not sure if people steal and this is why they were not available. I read more

Yah. This location deserves 5 stars. Everyone is so friendly and the food is always made to order. I'm thankful they don't have a drive in, otherwise I'd eat here too frequently ;) Right next door to the cinema with a huge outdoor children's playground. read more

All it takes is an amazing manager at the top to take what he does seriously and his whole team will be great! This is the best Burger King I've ever been to. The whopper was so fresh and had just the right amount of toppings. Each onion ring was thick and they were made just right. The manager here and his teams attention to detail did not go unnoticed. The establishment is very clean and the food was very fresh! Nice work!!! **Best manager I've seen in a very long time in any establishment. It's very rare now a days! read more

* = Food is always hot when I get it * = Items are made-to-order with proper ingredients & portions * = Excellent Ch'King sandwiches here * = Fries, onion rings, & chicken fries are always a good temp * = Did I mention the food is hot at this location?? I went nearly 20-years without eating a Burger King item. As a kid, I used to get a Whopper, no mayo, when my dad wasn't feeling up to grilling during a particularly hot summer day. It satisfied... but by the time I entered high school, I began to notice that Burger King (in general) does not typically serve the same level of TLC as other fast food joints in San Jose. The vast majority of locations are sub-par and without a truly compelling item on the menu to order, it fell out of my rotation for a couple decades. Then, I found this location on Almaden Road. And I swear, it's one of the best fast food experiences I've ever encountered. This staff is totally on the ball. When it comes to fast food: nobody in the genre is winning any Michelin stars. So the primary factors are temperature and freshness. This Burger King gets it right on both counts. The orders are always hot and made-to-order, the ingredients all seem to be rotated in on a regular basis (for maximum freshness, unlike some locations that buy in bulk and serve old product). This is not only the best Burger King location in existence, but it's among the best fast food experiences you'll find. Give them a shot! read more

This Burger King has the best service of any Fast Food place I have been to in San Jose. There's a kids playground and it's a wonderful place to come with kids. The staff is incredibly attentive and nice, offering refills, taking food out into the playground and just being super nice. I was legit surprised to get this level of service at a Burger King. Come and be amazed. read more

Bk has definitely changed up a whole lot!!!!! Hamburgers don't taste the same. Fries were fresh, service was okay. Employees weren't very welcoming but I get it. read more

Burger King - Fast Food Near Me - San Jose, California

Haven't been to Burger King in years! Used to enjoy the whopper from time to time but I became a pescatarian. Today I called this Burger King to check if they have the IMPOSSIBLE WHOPPER, and the nice manager man told me they do. He convinced us to come to this location and we're glad we did. For those who don't know, impossible burger is the best meatless burger out there. This place flame broiled it just right. Clean and modern environment! Best of all it was a super yummy meal! read more

This place is cheap. No refills on sodas. It's one thing to have your soda machine behind the counter, especially during Covid. It's another to charge high soda prices, fill it high with ice and deny refills. Also bathrooms are only for customers, which I was, but it's really stingy to have a sign in front of the bathrooms saying you need to get a key. Also, in the middle of a heat wave, it would be nice to have the restaurant kept a bit cooler, like other fast food restaurants. It wasn't terrible, just not cool when you walk in the way you would expect. The owner of this Burger King needs to learn about customer satisfaction. He/She is cutting corners that prevent customers from having an experience that is on par with every other Burger King across the nation. Compared with that, this one comes out looking pretty pale by comparison. Too bad because the food was good. read more

I haven't had Burger King in years and now I know why. The fries needed salt, the burger was dry with no favor and the ice cream was watery. I think I will stick to McDonald's, sorry Burger King. read more

Burger King - Whopper - Fast Food Near Me - San Jose, California

Came in before watching a movie. The place was empty around 145pm. No one was at the front to take my order. No employees to be seen. Waited at least 5 to 10 min before someone came out. The employees were in the side room with the door partially closed so they could not see who was out there. There was a guy who was off work walking about in the back but he didn't tell anybody that there was people waiting to order food. Once ordered. We got a food which was nice and hot. read more

First off this is the cleanest Burger King I have ever been in 5 stars for that! Second, I have been here a few times and this is by far the nicest staff. On point customer service! Every time is consistently clean and friendly. I think some of the neighboring food establishments could take notes from this BK. Great job management 5 stars. read more

Yes I'm leaving a 5 star review for Burger King. The manager here is awesome. You may wait an extra minute or two longer than you're used to, but that's because as he put it "he wants to make sure every burger is made fresh". It was the best Burger King I've ever had. Thank you! read more

Ordered an Impossible burger and got a beef patty. No one took responsibility and denied needing further training of staff. Stay away! read more

this is the best burger kimg in da world!! the employees are the best and i will only come back to this specific burger king!

Best Burger King around! The food is always fresh and hot, worth driving to come to this Burger King even if you have other ones closer to you. The service is fast and the food is always made to order. They have tvs inside if you are into sports and overall has a nice ambiance for a fast food joint. Also I believe it is a family owned franchised which is another plus. read more

Food is always hot and seemingly fresh, but what made me finally review were the service and staff. EVERY time I come here, without fail, I get an employee ready to smile as they serve me, willing to accommodate me as well. I wish I had names, but you won't regret coming here for good service, that's for sure. And again, the food is not bad at all, either lol read more

My wife and I frequent this Burger King a couple times a month. The food is always fresh and service is overall good. We always order the same thing, 2 chicken sandwiches (no Mayo) and two medium fries. We ask for the following condiments: 4 Mayo packets, 2 ranch and ketchup. The employees have always provided everything we need to enjoy our meal. Today, October 19, 2022, we placed our same order and when it was ready, I asked for the above condiments. The employee gave me two mayonnaise packets, two ranch and 4 (he counted them and put back the extra) ketchup packets. When I asked for 2 additional Mayo packets, the employee told me it would cost $.50 and he would give me as many as I wanted. Not only was his response rude, but when I mentioned I have never paid before he said "it isn't my Mayo". What kind of response to a customer is that? Is there a charge for mustard? Ketchup is free. Mayonnaise is a chargeable condiment? Charging for something that is standard on at least half of the menu items is absurd. This Burger King has always had friendly staff and management, but I don't know if it has recently been sold. If so, the old owner, management staff and employees were much better. read more

I like this burger king. I know its a fast food chain and theres one on every street corner, but this one was pretty good. There is a reason why its one of the higher rated BK's. It's pretty clean with almost all the tables being attentively checked. There's also a home encampment nearby too, but I don't think its never impacted here. The quality is pretty good too. I usually get the chicken sandwiches, and they've been coming out hot and crispy with the lettuce having nice crunches. Also, the soft serve works. read more

No drive through, come on maan. I do like their Impossible burger and plus points for having the Warriors on TV.

I wouldn't normally give a fast food chain like Burger King 5 stars but this BK deserves it. It has a lead supervisor who is courteous, friendly, and organized. It is a very clean restaurant all throughout the inside. Employees are also friendly. Well done! read more