I ordered a 2pc chicken dinner and a large red Fanta thru the drive thru when I made it home and…read morewas drinking on the soda from the time I left the drive thru I popped the top off to pour the melted ice off and a Nasty Filthy ROACH had been in my drink the whole time!!!!!!!!! I'll NEVER eat at another Church's Chicken in my LIFE!!!!

Soooo... I was VERY skeptical about going to Church's Chicken. BUT, Church's Chicken on N. Bryant…read moreBlvd, San Angelo TX has become a place my family and I would not hesitate to recommend to each other, frequently. Here are the reasons why: 1.Their chicken is delicious, 2.They never have a problem with us ordering only dark meat, 3.They get our order right every time (so far it's been 100%!--knock on all the wood), 4.I can easily place my order on the mobile app (and I can customize within reason of the option), and 5.Their service is quick and concise (I've only done the mobile order pick-up so far). That's 5 reasons just off the top of my head! IMHO, whoever is managing this restaurant is doing a great job--apparently the customer service used to suck and they receive poor rating, naturally. But a new Church's Chicken Sheriff is in town, and good chicken and customer service is the goal, and they're nailing it! Definitely recommend if you're looking for good fried chicken and a quick and accurate mobile pick-up experience here in pleasant San Angelo!

All I can address here are the Rojos and the customer service…read more I grew up in San Angelo and loved going to Shakey's to get pizza, chicken and rojos. Alas, Shakey's is long gone, but HOORAY for the heroes over at Rooster's who purchased the recipe for Rojos to ensure that the love will live on. ;) Any time we go home, we head over to Rooster's, where we are met by some of the friendliest folks, who seem happy with where they work and truly happy to make sure your order is done right and you're pleased with their product. We order 3 large boxes each time; one for the ride home, and two to snack on once we've gotten back. Thanks, Rooster's, for making sure to keep a small part of old San Angelo alive and well.

Food is amazing. They have recaptured the joy of excellent Rojos left behind by Shakys! They are…read morea bit pricey but well worth the splurge! Anna at the front counter offers superior customer service! Always smiling and so helpful with suggestions! Great job! I've been here a month and I've been back very week! Sometimes twice in a week!

Cold chicken tenders and old Okra wasn't fresh…read more Gravy was nearly like warm I called to talk to the manager and she said they drop tenders when order is placed . How is that possible ? We were in and out within 3/4 mins . The girl working the window you couldn't understand her and she was worried about her AirPod in her ear .

Disgusting! Worst fried chicken I ever had. The breading practically fell off and had the strangest…read morebatter. The chicken was caked with so much oil and grease it basically slipped out of my hand. The fries were just as sad. Limp as wet noodles. Customer service was mediocre. Quick service but the lady that handed us our food seemed pretty annoyed when we asked for a side of honey mustard. Overall, I'd keep driving. PLENTY of other fried chicken places that actually put love and labor in their food...

Food taste amazing eat there all the time 100/10 recommend this place to get food tenders and…read morechicken sandwiches are my favorite

food was fresh and hot, big box is my favorite from the place or the chicken twisters! not too…read morecrowded which is nice for a change, and not too loud, staff was friendly and answered my questions I had about the new items in the menu (I'm not an avid KFC customer) so I'll definitely be making a stop there again.

The food was so good!! This would be. 5 star review for their fish plate BUT we are a military…read moretown and they don't have a military discount. Not even a single day of the week. Not cool Golden Chick.

I'm a regular customer, and the difference in this place over the past two months has been…read moreextremely noticeable. When the former drive-thru employee was working, she truly made this location better. She had a bright personality, strong leadership qualities, and genuinely cared about her job and the customers. Her positive attitude, huge smile, and willingness to engage in conversation made a real difference. She set the tone for the entire experience and is the reason many customers, including myself, kept coming back. Now that she is gone, it is clear how much she was carrying the customer service here. The atmosphere has declined, and the current staff often seem rude, uninterested, and focused only on getting through their shift. There is little effort put into customer interaction, food quality, or presentation. Her absence has shown just how important she was to the success of this location. The quality of service has noticeably dropped, and as a regular customer, that is disappointing and frustrating.

Great food, phenomenal service from Enzo tonight. He helped us pull off a great surprise for our…read morekid and had everything prepared and ready to go when I asked him for help in passing. I can't wait to go back!

Food was ok. My meatloaf was a bit salty to my taste and that was probably from the gravy. My…read morewife's Chicken Pot Pie was tasty, but could have used a bit more chicken in her opinion. She ordered a Pinot Noir and received Pinot Grigio instead. Waitress quickly rectified that. Ordered a second glass, but that never arrived and the waitress was not as attentive as maybe could have been or she was overloaded with tables. Interior was clean and pleasant and the ambiance to me is higher end Dennys. Not bad, just nothing screamed I need to come back.

My wife and I went to this Whataburger yesterday. We were the only ones in the dining area except…read morefor 4 employees playing on their phones. We waited for 15 minutes to get our food before we asked for our money back so we could leave. The employee at the cash register had to go to the drive-up window register to get our refund. I had to wait another 5 minutes while he got the money. This is why we drive across town that has employees that care about their customers. We will not return to this Whataburger; instead we'll go to Wendy's.

I went to Whataburger on 19th & Bryant on April 7, 26 @ about 5pm. I placed my order a burger meal…read morew only meat cheese & crispy bacon. I repeated it 2 to 3 times. Got my order checked my burger which had all vegetables. I told the cashier it was only meat cheese & crispy bacon. I was asked to pull up. I did & waited. I got the same burger with onions still in it. I got so agitated. I went in told the manager in blue shirt. He never tried to deescalete the situation just asked for a receipt. Never asked the cashier that tended to my order. Even more agitated I went got the receipt drink & bag they gave me. Gave it to manager accidentally making drink spill. He tried to justify his action never tried to make it right i adked for customer service number he asked if i had paper to right it down. Then i asked for a refund & he dropped a currency on floor & expected me to pick it up. He is in wrong line of work. Very unprofessional and just trash customer service. Never will go there again. This person needs to be reprimanded immediately. Whataburger NEVER AGAIN! I'm only putting a star on this review because it's required. But they deserve nothing. Making that clear!!!!!!

Professional and friendly , subs made just as they appear on the menu, restaurant was clean and…read moresupplies were stocked. Wouldn't expect anything less.

Food was great. But unfortunately they took 20 minutes to make a Mac and cheese. Made me late back…read moreto work because of this. Was handing out orders that were taken after mine and was completely rude when I asked about my order. Place was messy and there was dirty tables everywhere.

This is amount of nacho cheese I get for a large nacho fry. Are you kidding me?!? Behind…read moredisappointed. Horrible attitude from the employee as well. Do better !

The customer service was ass and they turned the steamer off 3 hours before closing and wouldn't…read moremake a god damn mexican pizza for my homie and proceeded to say if you don't like it go to another fucking location .

This place is the worst! When I ordered my food the person taking my order was slow I'm not a very…read morerude person but he was just so slow took about 10 minutes to take my order. I ordered 2 hot and spicys, double cheeseburger,a regular cheeseburger, and 2 small fries not hard right? I pull up to the to the counter to pay and the lady there is eating ice and spitting it back in to the cup. I wait another 10 minutes for the other car to drive off. When I get to the counter to pick up my food i check my food to make sure I have all of what I ordered and the only thing I was missing was a small fry for my daughter. I ask them about it and they said I only got charged for one. I again tell them that I ordered two. They ask for my receipt I give it them. She closes the window. maybe 1 minute later the manager comes and is looking at my with a stank face. For about 30 seconds we are just staring at each other then I finally break the silence and tell her I ordered 2 fries and not 1 she tells me " well if you want another one then you need to go around the drive through and order another one." Why would I go the other way around for a mistake they made? I tell her I'm not going to. She then when driving off she throws a cup holder at my car. Worst customer service ever. I think a 7 year old could do better service. Don't recommend. The place in the back looked dirty to.

Ok so this is literally the 5th time my order has been messed up. Ordered a chicken salad and got a…read morechicken sandwich to make matters worse i ordered a lemonade and was asked to pulk up.... Oh and they always forget something this time around my roommates bbq sauce for the nuggets. Smh some people will never get further than the fast food industry lol