First of all my food is amazing. Second of all steven was so nice it was raining outside and he was outside taking payments with a smile on his face. I appreciate steven for making me laugh even though he was outside in the rain. Shout out steven!!!! read more

Chick-fil-A - Steven taking payments - Fast Food Near Me - San Angelo, Texas

Went to this Chick-fil-A with my wife a couple days ago and it was actually very good! Starting with the service... always excellent, the people that work there are always extremely nice and helpful especially in the drive through, our food came out very fast and we didn't wait at all in the drive through for our food. Moving onto the food... I got a 30 piece Chick-fil-A nugget which was very good and crispy, I would say the only down side was that there was some very small pieces of chicken in there, which I expected because it is fast food! My wife got the regular Chick-fil-A sandwich which is always a go to, very simple which my wife really likes, and tasty! I would say that the only reason why I didn't give 5 stars is just because they forgot a lot of our sauces, which seems to be a reoccurring trend at Chick-fil-A. Asked for Chick-fil-A Sauce and Sweet and Sour sauce, like 4 packs of each because I did order a lot of food, and only got 2 of each which kinda sucks Overall was a good place to get food if your stopping through San Angelo! read more

Chick-fil-A - 30 Piece Chick-fil-A nuggets with sweet and sour - Fast Food Near Me - San Angelo, Texas

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Food was fine, but when going through the drive through the girl comes at you five cars before you get to the menu. So i said do you have a menu and the gen z girl replied "do you need one" to which i replied "yes" she then gave me the gen z stare and just said " uhhhhhh..." so my wife then opened the app and handed me the menu so i looked on her phone. What happened to a professional response like" let me see if i can grab a menu for you" or something of the likes. These gen z kids need to learn professionalism. read more

Food was so healthy, seems to get better each time. Wish I could take every day to shower the kids with food from this place.

We went here a few times in person and the food and service were great! About a week later, we got an e-mail offering free delivery. We tried it and what we got was not even half of our order drowning in our spilled drink. We had selected for the driver to knock and notify us upon delivery. However, the driver just dumped our soggy food and spilled drink and ran!! I had to call in to get the rest of our order delivered and the driver didn't even APOLOGIZE when the rest of the food came till WE spoke up!! The sad part is that we would have been okay with everything had the driver owned up to her mistake. All she had to do was take responsibility and knock on our door, like we requested, and apologize for the drink accidentally spilling. Then, we would have waited for more food or accepted coupons for it later. But, instead I had to call and complain to get coupons and an actual apology from someone. Later, we got emails with coupons and another free delivery but, we have yet to use them. Management: Please train your team members to OWN up to their mistakes and try to make them right. This shouldn't just be the team leaders responsibility. And if the food is WET because a drink spilled, tell them to NOT deliver it. This is day 1 stuff. Who does the customer service training over there?!! Do the delivery drivers not even participate in that?! I wish I would have taken a photo of that soggy food and drink before I threw everything into the trash then had to clean my front porch and entry way. Then you could see just how bad it was!! read more

Staff don't know difference between condiments and plasticware. Requested no plasticware with the drive-thru order, and they cut the salad dressing, which was specifically noted on the order for the cobb salads. Order integrity is a chronic problem at this location, I have to give negative feedback on the subject all the time! Only go back because my wife likes the salad. read more

If I could give less than one star I would. This is the only town we've ever been to where Chick-fil-a would not customize an order to satisfy a customer. My wife ALWAYS orders her cool wrap with no veggies (chicken and cheese only) and the staff refused to fill the request. No other c-f-a's have ever even missed a beat when taking that order. Probably not a big deal to this c-f-a because they really didn't lose a customer but they certainly didn't gain one. Wife and kids were disappointed. Tried at this location as well as the 2288 So.... next day we went to CFA in Midland. I have attached a picture to show.. it ain't that hard to please your customers. You guys could take some lessons from the Midland CFA group. read more

Chick-fil-A - Fast Food Near Me - San Angelo, Texas

I only gave one star so i could leave the feedback. My wife has a gluten allergy so we ordered grilled chicken sandwiches with gluten free buns the smart people at this location sent breaded chicken breast with gluten free buns ok small mistake no problem. I call them and the manager says no problem I return to the store and spend a hour waiting for 4 grilled chicken breast and another manager had to come out to the truck for a total of 5 times before i get what I ordered. This manager could not understand why I was upset and acted like i was the one who made the mistake. I guess i did by spending my money with them I will never grace them with my presence again and hope this location shuts down because of poor customer service. read more

Great service! Same great service we have come to love at a new location! Great food! They closed the play place to prevent germ spreading. Friendly staff and great food! read more

Chick-fil-A - Inside the knickerbocker! - Fast Food Near Me - San Angelo, Texas

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We were in town for a week of mission trip with our church and a bunch of students. The staff here were super great even with our loud and rowdy group. Super professional service that is unparalleled in the fast food industry. This is how you do it! One of the best sweet teas you can get anywhere and a super clean and friendly environment. read more

Best fried chicken sandwich in town. The employees are very well trained and you are in and out of the order line very quickly. All the fast food chains in town would do well to follow your example in getting people their orders quickly. My only complaint is the little bowl they use to put ice cream in is so small that you only get three or four bites of ice cream. They used to use at least a 10 ounce cup for ice cream and that was better. I won't buy ice cream there any more. . read more

Rolling through San Angelo on our way to CO for some spring break skiing. Our go-to is always Chick-fil-a...3 kids, two adults and a luggage rack of ski gear...it's a safe bet. Well, typical to OG Chicken Sandwich house the line was around the parking lot and snaking into traffic. We have faith in their Jedi level efficiency so we jumped into line with an unrealistic level of confidence. True to form Chick-fil-a nailed our embarrassingly long and complex order lickity split...one of the managers even brought it out to us...said he saw our luggage rack and wanted to ask where we were headed loaded down like PakMules...he was kind and thoughtful. I love this company, can't stop me. read more

Chick-fil-A on Knickerbocker is my favorite Chick-fil-A location in San Angelo. Each time I go the workers are so friendly they almost always know my order and they always have great service. The restaurant is always clean, and the food is always on point. read more

Chick-fil-A - Seating area. - Fast Food Near Me - San Angelo, Texas

Always delicious, hot food. Orders are ALWAYS filled correctly, even when I ask for a special order (usually no pickles and extra side sauces). They never charge for side sauces and usually give me two or three, where most other fast food places will give you only one at a time, and most restaurants will charge for each of them. Service is very quick compared to most fast food restaurants. Even when they are slammed, the long lines move fairly quick and the employees don't seem to stress out like I have seen at other places. The place looks clean inside and out and the employees are always friendly and their demeanor shows they truly enjoy working there. They always welcome me with a smile and wish me a "blessed day" when I leave. I have been to several of the other Chick-Fil-A locations in town, including inside Sunset Mall, but this location is by far my favorite one :) read more

Weak chicken for breakfast, size if a nugget. Coffee is maybe 9oz?? What's the scoop Chic. Have a blessed day :) read more

Chick-fil-A - ows a drink and fried chicken - Fast Food Near Me - San Angelo, Texas

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I love their chicken, and I get their breakfast more often than I should, but I avoid the potatoes. They don't cook the potatoes enough more often than not. The raw potato flavor is offsetting. Both the fries and the hash browns suffer from it. Given that most of their offerings come with potatoes by default, it makes the overall experience enough less than optimal that I took two stars off for it. read more

From the poorly designed parking lot, and metal plates that are strewn about that are so thick your fillings will shake when you drive over them, this is the worse CF I have ever visited. Order was almost messed up, but a quick bag examination fixed that. read more

If you can't take the time to wash the vegetables correctly and rid them of an pests don't expect any returning customers read more

Chick-fil-A - Bugs in there food - Fast Food Near Me - San Angelo, Texas

I pulled up to the drive thru just a few minutes before the lunch rush actually started. This was probably the fastest Chic fil A I've ever been to, I was in and out in under 5 minutes even with a full line. The food was nice and hot and their service was terrific. This location is going to be extremely busy for a long time as the line was already wrapping around the building when I pulled out. Keep up the great work! read more

Chick-fil-A - Brand new location! - Fast Food Near Me - San Angelo, Texas

After waiting in line and driving around location, cones were used to block me from the order line, had to drive around location yet again. Lines weren't moving quickly, disorganized overall. Sherwood way location Operates much more efficiently Finally got a sandwich and it was not good. Fries were good. read more

If I could give them zero stars I would. Service is very terrible. Food is gross! The worst chick-fail-a I've ever been too!!

This chik fil a is the Cadillac of the chicken restaurants in San Angelo. My food is always awesome. I usually get the chicken pieces or the grilled chunks with waffle fries and their delicious buffalo and ranch dipping sauces. read more

Just went here and horrible customer service! Dont say something is in the bag when its not! Customers drive away thinking they have everything then we check our bags and its not there. Its an inconvenience to have to drive back, get out of the car then go inside and have to ask. No sorry, nothing, she just handed me my dressing and walked away. Never coming to this location again! Retrain your employees! And put the sauces in bag!!! read more

Andy, this evening you made my little boy's entire day. You came into the playroom with a task at hand, and when my 4 year old followed you and tried to help, you didn't even blink, you let him "help" and you engaged with him and showed genuine interest. We usually have a great experience at this establishment, however this was above and beyond. You showed no sign of impatience or hurry, and thank you for that. read more

You simply can't beat Chick-fil-A. Food is good and service is great. Tried this new location and it met all my expectations!!

This place is incredible. There must have been 100 cars waiting in the drive thru and they just ran thru them like it was nothing. I always get the spicy chicken deluxe and it never disappoints. Excellent food, exceptional service, and overall just a great place to grab a bite. Keep up the good work. read more

This is the best place to go if you LOVE chicken and lemonade. They almost NEVER get your orders wrong. Cashiers (etc.) are very nice, and will do anything to make you happy. 10/10 5 STARS would recommend. read more

We love Chick-fil-A, but tonight we got four orders of fries that were only half full, and my daughter's Sprite didn't have any syrup; it was just carbonated water. Unfortunately, we didn't know any of this until we got home. read more

Service is quick. The chicken is good and well priced. The Spivey chicken is my favorite. The service is polite from the workers.

I've been to many Chick-fil-A's all over the US and this is by fav my favorite. I never have any issues. The lines is always quick and everyone is always so nice! Highly recommend! read more

The best Chick-fil-A can't be defined by a single set of features. It's all about the atmosphere: The restaurant should comfortably tackle a variety of tasks, functioning as an extension of the customers. I made this decision after I talked to two friends, an instructor, and a sandwich expert, then shopped the best-selling chicken restaurants to see which stood out. read more

Chick-fil-A - Right Accross the parking lot of the Wingate Hotel!! - Fast Food Near Me - San Angelo, Texas

I would leave less then one star but unfortunately it does not give me the option. A Team Captian, named Andrew is constantly talking behind my back while in uniform I have even heard a rumor that If he ever talked to me that it would be quote on quote "ugly" which is a major threat and I do not appreciate the unprofessionalism that is displayed by so many upper level team members. 0 out of 5 stars. read more

Love Chickfila. Had an extremely disappointing experience with a restaurant failing to get our order. We were starving and went through Chickfila because they are always so welcoming, make you feel like your important. That quality in a restaurant is sorely lacking in the masses! Got us served right away with an "I'm sorry for the wait" even though it took less than 3 min! I wish everyone's customer service was this good! read more