My wife and I went to this Whataburger yesterday. We were the only ones in the dining area except for 4 employees playing on their phones. We waited for 15 minutes to get our food before we asked for our money back so we could leave. The employee at the cash register had to go to the drive-up window register to get our refund. I had to wait another 5 minutes while he got the money. This is why we drive across town that has employees that care about their customers. We will not return to this Whataburger; instead we'll go to Wendy's. read more

I went to Whataburger on 19th & Bryant on April 7, 26 @ about 5pm. I placed my order a burger meal w only meat cheese & crispy bacon. I repeated it 2 to 3 times. Got my order checked my burger which had all vegetables. I told the cashier it was only meat cheese & crispy bacon. I was asked to pull up. I did & waited. I got the same burger with onions still in it. I got so agitated. I went in told the manager in blue shirt. He never tried to deescalete the situation just asked for a receipt. Never asked the cashier that tended to my order. Even more agitated I went got the receipt drink & bag they gave me. Gave it to manager accidentally making drink spill. He tried to justify his action never tried to make it right i adked for customer service number he asked if i had paper to right it down. Then i asked for a refund & he dropped a currency on floor & expected me to pick it up. He is in wrong line of work. Very unprofessional and just trash customer service. Never will go there again. This person needs to be reprimanded immediately. Whataburger NEVER AGAIN! I'm only putting a star on this review because it's required. But they deserve nothing. Making that clear!!!!!! read more

As a Californian visiting Texas, I had to try this Whataburger everyone raves about. I unfortunately wasn't impressed, and disagree that it's comparable to In n Out. They do offer a lot more options, however the quality is like McDonald's. read more

Whataburger - #1 Whataburger - Burgers Near Me - San Angelo, Texas

The dry parts of the food were good, but the sandwich was mostly soggy like they soaked it in water beforehand

Ate there today, was really good and fast service....but heavy handed on the onions on the burger ...would recommend....

The worst. I ordered my food online. Let them know when I got there. They let my food sit in the warmer. It wasn't until I got up and asked them that they realized it was in the warm warmer. They didn't listen to me because the don't care..The manager tall young Hispanic kid with glasses was rude didn't bother to apologize was laughing with the staff like it was no big deal. Acted like he didn't care Also charged me extra for two ranch dressings. Not what I would expect from a Texas treasure and certainly not going back to that Whataburger on Sherwood way. read more

Typical taste of Texas! Stopped in for the breakfast burger which I always enjoy. It's like a burger with hashbrowns, eggs, sausage and cheese. I eat it with Picante sauce. It's very filling and will lay you down! read more

Whataburger - Here - Burgers Near Me - San Angelo, Texas

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if there was a (0) star, id most definitely choose that over (1) star. moving on, i arrived @ the n.bryant location around 3:35a.m. && pulled directly up to the speaker to order our food. it took roughly (5) minutes && countless attempts to try to get in contact w/ whoever was working the drive thru orders to respond to us. we ordered && proceeded to the window to pay. now, ive worked in the restaurant business before in the kitchen as well as the front part of the restaurant && i have never experienced the lack of care/concern from these so-called employees that i experienced when i went to this particular whataburger location. i literally don't believe ive ever waited in a drive thru line as long as i did earlier. now, i know that they weren't short staffed so im not sure why the f**k it was taking so long but these disrespectful ass people need to be re-trained or fired bc they did a terrible job. youd think that they would have the f**king common courtesy to keep us informed if lets say: our meal was never going to be prepared, we'd be waiting in the damn line for over (30) f**king minutes. smmfh. read more

Nice customer service but food too forever and apple juice was missing in make for my son. So annoying. Assuming they are poorly staffed...

Whataburger is my go to place when I can't make up my mind. But being from out of town on business I decided to stop by and grab the chicken tender meal (quick and easy). Hate to say it but the tenders were over cooked and kinda hard, not my best lunch with Whataburger San Angelo. read more

I would save your time and money and not go here. Every. Single. Time. I get food they are either missing an item (the cookies are a really popular one they miss ALL THE TIME) AND they just blatantly leave out napkins, sauces (that you asked for) and silverware if you're ordering a salad. Would not recommend. I would understand if it was once in a while but it's EVERY SINGLE TIME. read more

Never go to this location, staff is unfriendly and never cared to ask if you need anything extra. Also failed to put extra things in your bag when you ask for them. read more

I would like to commend, the staff of this place. I give my greatest thanks to Ms. "SHILHO". I thank you very much for going out of your way. I am sure my spelling of you name isn't correct. I called today to give you a big thanks! I also ask for Mr. Boney to call me! Thank you so very much for your patience and concern for our safety! read more

The drive thru at this Whataburger always takes a really long time, the line is out into the street and not moving. Not sure what's going on but this isn't the first time this has happened at this location. Won't be coming back again. read more

If I could give this place negative stars I would. This is my first ever review and I'm just beyond mind blown. Me and my friends went and ordered burgers after hours(4am) and we got burgers without meat. WHAT?!? What kind of burger place forgets to put the meat inside the burgers?!?!? Definitely don't recommend find a new place. read more

The condition of the establishment should of been expected with my gut feeling I received as I walked in. As expected. Taste like nothing and feels like a brick in my stomach. Won't be eating here again. It took so long to get my food. It was cold before I got it hotel which was a few miles down the road. The service was mediocore. Children playing with their friends as they came in to order their food. At least three workers sitting down doing nothing as I walked in. Long lines in the drive thru and at least 6 more in the back. The professionalism sorely lacked as dis the food. I hope they read their reviews and do some improvements. read more

You can get a nice hot perfect cheeseburger and fries any time of the day or night here. I've been here hundreds of times and my cheeseburger is always delicious! read more

DO NOT EAT HERE, if you have standards. This restaurant is FILTHY. I came here last night and was appalled at how disgusting the dinning room looked. Even behind the cashier counter looked horrendous. Everything was dirty, messy and unkept. The placed looked like it hadn't been cleaned in weeks or months. We waited for over 5minutes before the cashier helped us. Even the employees looked messy. And it made me worry about the food handling practices here. Just a horrible start for a fast food experience. The food was just average at best. I used to work in fast food years ago and our store would have never looked like this. This place needs a public health inspection. read more

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After being out of the great state of Texas for a week, we were craving Whataburger. We looked up the closest Whataburger and the reviews almost deterred us from this one, the closest one on our path. Glad we came anyways. This is an older Whataburger but still very clean. The food took as long as it usually does at any Whataburger. The food wasn't hot but it wasn't cold either. There doesn't appear to be a heat lamp where the holding/packaging area is. Food was still fresh and delicious. read more

I suppose this review will be tinted with nostalgia-colored glasses, but bear with me. It's been a nice visit to Texas, and I've enjoyed getting to see friends and family. Did the quintessential BBQ, have enjoyed some new delights, and revisited some memories growing up. I really wish Colorado had Whataburger! I do miss the better-than-fast-food fast food. My only complaint about the chain throughout the years is that the time it often takes to produce an order is more akin to a sir down restaurant, but one is clearly in a fast food environment. I was pleasantly surprised by the speed at which our lunch was served. This particular Whataburger greeted us with hellos, had a walk-around employee (akin to a waitress-lite) who got us more napkins, ketchup, and bussed our tables - I simply don't know many chain fast food joints that offer this sort of service. Despite being busy, the staff made it a point to say goodbye and to come again - color me impressed. The food (again being judged in the realm of fast food) was pretty good - over the years, I've had some amazing burgers and Whataburger isn't always my favorite (see: Five Guys). But there was something about the meal that just hit the spot. Also, for what it's worth, Whataburger's menu is much more expansive than Five Guys', and perhaps slightly cheaper. You can't get a delicious grilled chicken sandwich at Five Guys, per instance. So for those of you who have never had the chance to experience Whataburger, it's worth the experience on your next visit. For everyone else, you more or leas know the deal, and I highly recommend San Angelo's Bryant Blvd. store. Like most fast food joints, I'm sure the quality varies from store to store, but I was grateful that my experience was met with attentive staff and a delicious meal. read more

First time here hamburger stone cold ! Onion rings Greasy as hell. I will never stop here again. Good luck

They need to work on accuracy and customer service, but the food is spot on. Can't beat Whataburger

The food was cold. There was no gravy. I'm in Texas there has to be gravy. Fries are cold and stale. They taste as if they sat in oil for 8-10 hours. The chicken was terrible. When did you have to start charging for gravy. Need better staff people. Fire everyone. Need way better cooks. 1/10. Possibly never going there again read more

I will never go to this whataburger in the morning ever again the fact that they messed up my order twice and forgot my drink is ridiculous. Then they gave me attitude like i was the problem so disappointed. read more

I am a Whataburger fan. My only complaint is that this location does not have a baby changing station. It seems to me that lots of families go into the restaurant, and this is an important and inexpensive necessity. read more

I went to this Whataburger location on Sunday night, After a day of Football overload. I arrived at around 8:30 pm the drive thur was at least 8 or 9 cars back. I decided to go in and place my to go order inside. The inside was packed with families already eating so no wait to order. The order was taken promptly And I watched this staff work like a well oiled machine. Everyone was moving quickly asking if folks were getting all they needed. It was great to see this. My order did take a few minutes but they were packed and doing all they could. My order was correct, and delicious. Great experience. read more

When I had to miss my hotel's late breakfast start time, I stopped here at the drive thru. I thought a nice chicken biscuit would hit the spot and keep me going on the road. It was a honey butter biscuit, which I (and my shirt) found out was more honey butter than biscuit. I didn't see any pool of honey butter around the biscuit on the ordering kiosk sign, but my biscuit was swimming in it. Jeez. Also, I got my order, but they didn't give me my drink. I had to go in and ask for it, and it took them a minute to figure out what happened, and there it was, still sitting on the soda fountain. read more

The only reason they get 1 star is there isn't a 0 rating. 40 minutes in line to get breakfast with 4 cars in front of me. They don't have any help. read more

Bryants location is sooo very slow, I've waited in line over 30 minutes! i love to order thier the large fries, but my large fries are looking more like medium! they really need to speed it up! I asked manager today why it takes so freaken long for the line to go threw and he just ignored my question . (Drive threw) they need to fix this ASAP! read more

Of the three Whataburger location located in San Angelo TX, this location consistently provides the friendliest service, not to mention great burgers and chicken sandwiches. read more

Burgers here are salty and taste different from all other Whataburgers. My suggestion is to go to any other Whataburger if you want a good Whataburger Experience. read more

Every time we go to this Whataburger our order always gets messed up! The people in the drive through need to double check there order!

The service is the slowest out of all the Whataburgers in town and they somehow always manage to mess up my order

This place is horrible. I love whataburger & always have, but I ate at this one last night & was treated horrible. I only went through the drive through but I had to "hold on" for 10 minutes, I then placed my order, pulled to the window paid, & waited 20 minutes for my 9 piece chicken. Being in a hurry I drove off not checking my bag, when I looked in my box there was only 4 pieces of chicken. I was furious. Definitely was not worth the wait. Go to a different whataburger in this town! read more

It's fast food folks, consistently yummy fast food, always actually fast. We have more than one in town and they are always pleasant and accommodating. Try the green chiles on the burger. Mmmmm. read more

It has been my experience more times than not that some basic skills are lacking at this location. My order is correct only by accident I feel, and would never be back again if I weren't from San Antonio and know how a functional Whataburger location operates. I must be a pain freak. Its bad enough to wait 20 minutes for a combo burger, but to have it botched is nuts. Over and over again. WOW............... read more

I've lived here 15 years and eat here regularly. This by far is the best Whataburger in town. Friendly staff and I'm not sure where these people ate but I have yet to walk into this restaurant and it be dirty. They also serve faster than the other two in town even during lunch and there food isn't just re-heated! read more

sucked!!!! stingy on the bbq sauce and the burger smelled weird. also the girl said she put salt in the bag but she LIED