They are always out of food. On a Friday night at 7p how are you out of tenders and white meat? This tells me either the employees don't want to cook or management is too worried about potential waste to be prepared for customers. This isn't the first time I've encountered this issue with this particular location but I can tell you it's the last time I'll ever go there. read more

This is the worst KFC ever. They are ALWAYS out of everything. We came last week and got famous bowls, they didn't put corn or gravy in either. We came here last night, and they only had crispy chicken legs, nothing else. And today, we tried to come back & get our KFC fix & they could only take delivery and online orders. There has not been a single time we have come here, and they weren't out of something. read more

I didn't get pictures, but my chicken sandwich did not look like the advertisement. It was a flat piece of deep fried chicken. Taste was nothing to speak of. I had such high hopes for this sandwich. Very disappointed. read more

Pretty bummed because I love kfc. The last two times I've gone they have forgotten the honey and butter I asked TWICE for. AND the cookie. Today I was in a hurry after waiting 10 minutes in the drive through and didn't check.. I get home, foods cold. No butter or honey. No cookie. Extremely disappointed. read more

Went there Sunday, March 20 at 4:15 pulled up ordered an 8 piece meal the girl says we don't have any chicken it'll be 45 minutes so I was sitting here looking at something and she came back on the mic and says oh by the way we have some thighs , wings and breasts to make it an 8 piece if you want that I said sure we get it home it is stale hard as piece of gravel couldn't bite into it what the girl failed to tell me was it been sitting in the warm for probably 4 to 6 hours. WOW!!!!!! I proceeded to return it and the manager was friendly the assistant manager not so much she came up and flips the top of onto the counter actually takes a piece of chicken out a and says" oh that's bullshit it's fresh I will be contacting the corporate office.. read more

Just picked up $20 fill up meal, was awful. The entire order looks as though it was sitting for hours. The chicken is soaked in grease and the skin is floppy and very dark instead of fluffy and golden color and just cooked or they have not changed the grease in some time. The mashed potatoes are dried in some areas to flakes, as they have been sitting for some time and the biscuits are hard. I wondered why they handed the entire order out the window the minute we pulled up and that is because everything was already made hours ago. Very disappointed, I will continue to cook at home from now on. read more

Winter yesterday and they didn't fries, no Mac and cheese. When before when we went in there, they said they had it. And then when they went to give us our order. They did not have it, so the substitute didn't for something else. So they gave us egg mashed potatoes and gravy 2 of those. We only got half of the mashed potatoes that you usually get. In your bowl the corn was burnt it was terrible read more

The food was just ok, not super fresh but the employees were kind of cold when it came to their customer service. Not really friendly but they weren't rude either. read more

This place is just Terrible!! The chicken was saturated with oil and breading mushy, instead of getting the correct sides it was 3 containers of mashed potatoes 1 of gravy. Tried for 30 minutes to call them about it with no answer. There are plenty of other places to get chicken I would advise against this place. read more

Their website advertises their two-piece combo for $7.99, but today they charged me $9.99. bait and switch anyone? avoid them. I am.

Don't bother coming if it's past 9:30pm. The manager will already have the lights off so you won't even be able to read the menu. Also, he'll tell you there pretty much out of everything... white meat, dark meat, biscuits etc. Take your ass to Churches chicken ! read more

KFC - Why not just close at 9:30? - Fast Food Near Me - Peoria, Arizona

The service is horrible. They are careless and slow. Slow isn't always an issue but they still get everything wrong. The food was cold and raw. I don't know what's word their service or the food. read more

worst place ever. i ordered a 3 piece nashville hot chicken tender meal with no pickle and at window asked for kfc and ranch sauce and this girl boy thing said ok i'll make sure you get the sauce. i get my food and there's no sauce so i walk in and ask for some i get home there pickle on my chicken and no sauce it's just normal chicken tenders with no biscuit and they made me wait 6 minutes cause of the fries. fries were room temp and chicken was cold would not recommend full of idiot kids that don't care about your food. update: there was not 1 but 2 hairs in my food read more

Not the greatest. Definitely one of the worse KFC's I've bought from. Went to quickly get some tenders with the drive through. The person taking my order sounded like they didn't want to be there at all. I get that jobs like that suck, but it really makes me want to just take a few more minutes out of my drive to go to a different one. Hopefully it was just a bad day for him though and that it got better for him later. But anyways, the tenders were way too salty and the biscuit was squished. They also forgot to add my sauce. Had to eat it all by itself. Would probably only go back if I was craving KFC really bad. read more

My first time eating at this restaurant definitely could of been better! I do appreciate the services during COVID-19 and not being affected (yet) but I do want my food that I ordered and paid for. EVERY SINGLE TIME I came to this establishment they got my order wrong. When they tried to repay by giving us the right order.... they messed up again. I did notice that they're employees looked like they where still in high school but that's not an excuse. At least get the order correct. read more

I would give this place a MINUS STARS but that's not an option. I am sitting in the parking lot LIVID at the treatment I got. NEVER ask for something to be made the way you want it. I asked for a potato bowl with bbq chicken instead of popcorn - sorry I can't do that. OK give me a potato bowl with potatoes, extra corn, NO gravy and no chicken I'll take a side order of bbq chicken - sorry ma'am I can't do that. Then give me a fucking bbq chicken sandwich and I'll throw the bread away. Never mind, I will find somewhere else to buy my dinner. By the way, what's your store number? He wouldn't tell me. I had the same problem at 2 stores in California and according to their corporate offices, they ARE allowed to make what the customer wants as long as they have the ingredients. read more

Ordered the eight piece family meal and they basically trick you by putting their two breast pieces on top but underneath were two little baby chicken pieces, a chicken nugget would have had more meat than what they had and they counted them as one each. read more

Absolutely HORRIBLE service at this store. Took almost 40 minutes for two 4 piece chicken tender combos to be made.

I go into this place an hour and a half before they close and they have already stopped cooking. I got there tonight at about 8:20 PM and went into the lobby ordered 5 extra crispy wings and they tell me they do not have anymore because they stopped cooking at 7pm. Can someone help me out here? To the store manager the children you have running this place at night are costing you money. This is not the first time this has happened either read more

This places doesn't deserve any stars. I waited 20 minutes to get my food and it looked like they were selling a day old food. I threw the food out and will never be try KFC again. read more

They are literally not even busy but don't have any white meat chicken ready to go! It's a 15 minute wait! That's just ridiculous. And my gravy was clumpy! Gross! Get it together! Train your staff better read more

Nice to charge your customers for two sauce packets when they buy FOUR dinner combos from you. Why would you have sauce if you're just going to charge for them?? Seriously I get people go over board with sauces but when I saw my receipt I couldn't believe it. For two sauces? Wow. I won't be back. Cookies were hard and stale. Disappointing chicken portions compared to what was advertised. read more

The last three times I've gone they tell me they are out of tenders or the fryer is not turned on and it'll be 10-15 minutes before it is on. Place is one of the least reliable places I've ever been Update : they still are not prepared for anything went yesterday and they didn't have any biscuits so they including extra sides which they didn't provide The place was disgusting kitchen area was a mess !! I feel like their prices have gone up !!! read more

They gave use the wrong food and no receipt person in drive through gave bad service and refused to correct our food sucks '!!!

Very very slow. Drive thru was backed up so I went inside and they were slow there too. All I ordered was biscuits and after a 5-7 minute wait to order I was told there would be a 10 minute wait for the biscuits. So a quick stop for a snack turned into almost 20 minutes. The kid running the register really want the nicest and really didn't have any idea what was going on. Go somewhere else, I sure will. Very disappointing experience! read more

8:20 pm and they only have dark meat for the night!! KFC your slacking and losing business or is it just lazy employees?

KFC YOUR WINGS ARE A DISAPPOINTMENT & you have horrible drink options. The Sierra Mist was disgusting like whatever you guys need to update more on your restaurant here and get a better cook who doesn't burn the wings and your wings need to have more meet not just burnt read more

Waited in the drive thru for 10 minutes to get my online order because the lobby was temporarily closed and didn't receive any of the sauce I ordered for my family size meal read more

Didn't give me anything I wanted I asked for mac and cheese and they gave me mashed potatoes even though it was written on the receipt asked for a different drink as well but gave me something completely different. read more

Ordered Three piece with drumsticks And coleslaw. Paid extra. Order received was one drumstick, two thighs and potatoes and gravy. Ask for order to be corrected and still got one drumstick and two thighs but this time I did get coleslaw. Never going back. read more

I have not been to KFC in years. After several commercials touting the $3.99 combos I thought I would stray from my normal spots that specialize in chicken and give them another chance. Upon ordering at the drive thru the cashier seemed distracted. When she recapped my order she only recapped the sides not the entrees and she got the drinks wrong. When I pulled up to the window for my total I was horrified at the full amount. I was told the price on the menu was just for the entree that the meal was extra. I had to wait for about 5 minutes for my wedges to cook. Once I got home I realized my 6 piece tender was short 3 tenders and my sides were all wrong. I immediately called hoping that they would realize their error. I was told I would have to come back to correct this. I offered my receipt number and I was told they just need my name and I would HAVE to come back. After much hemming and hawing I drove back with my receipt. I asked for a full refund for my inconvenience and I was told that I didn't bring the food back per policy they could not refund me. When I called I was not told I had to bring the food back. I was told it did not matter it was clearly posted on the drive thru window. I asked how I was supposed to bring back food that I did not receive and she said it's simply policy to teach employees what they did wrong. The cashier admitted what she did wrong, there didn't seem to be a need to have the missing food there to correct this but the "manager" stuck to her policy. I was able to get a partial refund but only after I asked for her to give me her refusal in writing as I planned to write my bank to dispute the charge after this experience. She did not care that she was losing a customer and that I was impacting others in line with my story. As for the food I did receive - the chicken bites are nothing like the commercials. They were flat, dry and bland. The chicken fingers were also bland. Do yourself a favor and drive a few miles north or east to one of the other restaurants that specialize in chicken. read more

This is the 10th time i've visited this location and they always forget my sides. No matter how SIMPLE how Basic. They always seem to not get it together. Check your bags, and dont leave the window, otherwise they have you waiting 30 mins. read more

This place blows! Chicken tenders looked like they were microwaved! Definetly not fried! read more

KFC - Fast Food Near Me - Peoria, Arizona

Never have a problem here at all. We normally go for lunch getting 5 dollar deals, or the go meal. They always get it correct and are friendly about it. The cashier is normally prepping something, but as soon as you are ready to order they get right to the register. Really good customer service for the past year or so! read more

Very disappointed.... I ordered the original 24 pc hot wings with no sauce The cashier advised me that it would be about 12 minutes and I told her "no problem, I prefer freshly made wings anyway"....I sit all-day driving a commercial vehicle, so I opted to stand while I waited. I then noticed another female employee, with a fryer basket in her hands and open a silver cabinet door and place what I thought was my wings inside.....next thing I know (I've only been there about a total of 3 minutes now) and that same female came to the counter with my order. I said "that was the fastest 12 minutes I have ever experienced" I grabbed my bag and left. When I got home and opened the container, the wings were a dark brown color, not the golden color that they usually are and missing most of the breading/coating. They tasted horrible and burnt and very oily, like they had been fried twice. I threw them out..... I went back a few days later,. (because their phone number had been disconnected or for whatever reason, calls could not go through) I spoke with the manager on duty and she seemed unconcerned about my disappointment stating that the other girl probably just pushed the wrong button on the fryer and overcooked them. I then told her that they were unedible and if it was what they are now serving customers. She then told me that they pre-fry the wings and then re-fry them for just 15 seconds... She made no effort to replace the wings or in any way make it right with me. I then asked for the Franchisee's phone number and she directed me to go on the Corporate website. NEVER AGAIN.....Way too many other chicken restaurants out there read more

Pot Pie was the usual ..yummy! However, my husband wanted the tenders. How can they be out of tenders during the lunch hour? We were told they were thawing. Disappointed. read more

They got my order wrong not once but twice. Forgot my sauce and charged me for extra frys the workers were very unprofessional.

I really like how at this location my animals can get a treat and the food is always fresh

The worst KFC I ever been to! Good customer service is nonexistent. I asked for honey... no honey. So I spent 30 minutes trying to eat their dry ass biscuit. I asked for my cookie that I bought with my hard earned money. And they said," oh we don't have any cookies." They could've told me that when I ordered something that included a cookie! I'm surprised that they didn't tell me that I couldn't order chicken because their FUCKING CHICKEN MACHINE WAS DOWN! Trying to pull a fast like McDonald's with their ice cream machine. Shake my head at this establishment. If I could give them 0 stars, I would. Also, I almost forgot one of the workers walked out from behind the counter with a cigarette in his mouth. Who does that? read more

Ordered delivery from the website, tracked my order all the way til they were preparing it when it was suddenly canceled. Tried calling the store nobody answered. Tried calling grub hub nobody answered. So I drove up to the store to go find out what was going on. Lady tells me "they don't do refunds" and I'll have to contact Grubhub cause they apparently never received the order. Yet I was still charged. Worst customer service and very unprofessional way of handling the situation, especially the way the employee at KFC spoke to me. read more