I go to a KFC, maybe once a year. One of the things that is great about KFC is that it really tastes the same no matter where in the country I have tried it. Preperation is what differs from location to location. Dark meat chicken was moist. The breading was crispy. I could really taste the famous eleven herbs and spices. White meat chicken was not nearly as good. While the white meat is what I usually prefer, this was dry and stringy. Breading on the white meat was soggy. I get the feeling the white meat had been sitting for a bit. Like any KFC, all food is constantly being made throughout the day. This means orders are generally filled quickly. Counter service and a drive-thru. Getting fresh food is really a matter of luck. Maybe a matter of knowing someone who works there??? I prefer to get the chicken and then make my own sides. Ambiance is fairly standard for a KFC. There are the nods to the original Kentucky Fried Chicken locations in the dining area. There is signage indicating the latest promotion. read more

KFC - Dark meat chicken - Fast Food Near Me - Peoria, Arizona

I was very disappointed with the customer service at this location. I stood at the counter for an extended period of time without anyone acknowledging or assisting me. I ultimately had to get an employee's attention myself, even though the restaurant had already been open for about an hour. The cleanliness and overall presentation were also concerning. When I used the restroom, there was toilet paper scattered on the handrail, and the straw holder at the counter was completely empty. I understand that restaurants can get busy, but basic customer service, cleanliness, and keeping essential supplies stocked should be a priority. Hopefully management can address these issues and improve the experience for future customers. read more

The food was great quick service with an amazing taste. YARELI was an amazing service rep at the counter. She told us please come back and she was very helpful at explaining the menu. I tried not to get any customers in the photo of the clean store! read more

KFC - I tried not to get other customers in photo! - Fast Food Near Me - Peoria, Arizona

I went inside to order. I had to use the kiosk. My order came up and the child behind the counter dropped it down on the counter and walked away. I attempted 3 times to get his attention because I did not get any sauce or my cup for my soda. He finally came back to the counter and I asked for sauce and my cup. He gave me the sauce but did not give me the cup so I can get my soda. I had to ask again for the cup and he rolled his eyes as if I was bothering him. He then slammed down the cup. What is wrong with these people? Once I got home the chicken tenders were not tender. They were dried out and no flavor. Sorry KFC your employees are sad and sorry and your chicken sucks. read more

Never again!! I ordered a fill up Box online and they forgot my fries and chicken tenders. Get your s#!t together!!! I will never go back to this location. Ever!! read more

I rarely eat fast food, and if I do, it's usually In-N-Out, but I decided to try KFC tonight, and I sat at the order window for over five minutes, and they did not take my order, so when I drove up to the order window, they literally told me that I needed to drive around, and then a lady that was disgruntled because, obviously her order had not been taken either, so I had to back up, but for some reason she became I Wright, and I'm assuming , I don't know, cause I'm from out of town, but it seems like a lot of brown people down here I get really, really angry, and that was definitely the case tonight. They definitely helped her out, but I guess maybe that's kind of the thing down here, I'm not really sure why I didn't get helped but I definitely will never go back to that KFC ever again, actually I will never go back to any KFC ever again.. read more

One word to describe this place. Disgusting! Stop by there to get dinner for myself for my family got home. Everything was undercooked and all the chicken looks like it just melted into the bottom of the bucket held by grease. Extremely disgusting I don't recommend read more

KFC - This is what chicken look like. Except for a few pieces on top the rest just looked like a pile of goo on the bottom - Fast Food Near Me - Peoria, Arizona

I came here to try out one of their famous bowls. When I arrived, it looked like they were having some company meeting in the dining area. Service was pretty fast. The KFC bowl is a warm bowl filled with small piece of fried chicken, mashed potatoes, gravy, and a small amount of corn and cheese. The meal was average. read more

KFC - Fast Food Near Me - Peoria, Arizona

Copied my Google Review that they hid immediately after I wrote it. Edit: Called 3/29 and the same rude "manager" says, oh so we are going to do this again? I will be posting this review to YELP also since I see it's been hidden on Google already. I will be contacting the district manager, KFC, the health department, and the store manager if they ever work. 2.9 stars is 2.9 too many for this place (Even less on YELP). First, we ordered through the app for pick up and instead of handing the bag out the drive-thru window during a time when they had ZERO people in line, which is all the time, they make you pull around and come in because they are lazy. I had my kid in the car because who makes someone who orders through the app come inside, especially when they place is a ghost town. Once you go inside, you see that you have to do the work of the workers and order your own food on the kiosk that they will still undoubtedly get wrong, while they stand there are talk to each other and do nothing. Great. Then you get home with your food and find that they re-cooked your chicken strips instead of giving you fresh ones so you cannot bite through or chew them, they smashed your biscuits, forgot the coleslaw, and gave you chicken nuggets that were not actually chicken nuggets but what resemble clippings from pieces of chicken that should have gone in the garbage. You call only to be met with a horseshit attitude from a hispanic female that pretty much goes on the defense immediately, blames YOU for the chicken being hard because you had to go home and drop your kid off and come back to come inside and get food that could have been given to you through the drive-thru. Keep in mind, I live across the street from the daycare in the same parking lot - it took 5 minutes and according to the app the food wasn't even done when I arrived back. She insisted that the chicken was hard as a rock because it took me so long to pick it up, literally 5 minutes. Most people with common sense would assume that after 5 minutes chicken might be COLD, but not hard as a rock, but no, that is the hill she wanted to die on. I didn't have time to come back as I had already been there twice and needed to go to work, offered to send her photos of the food that was mostly given to the dog except the pieces that were too hard and I feared he was choke on them. She said no that she won't be giving a credit or a refund, this after arguing with me for a solid 5 minutes that I didn't even order there to begin with. Then I said find, I will speak to your manager in tomorrow (today) she said OK but they won't be doing anything either. We both will refuse to give you a refund. Great, I will dispute the charge and send the health department over to your establishment for selling food to people that should have been trashed. Recooking old food and selling it because you are slow slow because of the rude employees isn't ok. Maybe fire your "manager" who is mentioned extensively in all the reviews for this location as being terrible at her job and rude. I will be disputing the charge and reporting the franchise to KFC and the health department. Just because you have a restaurant doesn't mean you don't have to follow your franchise agreements or health and safety laws. read more

Food Quality I ordered through the drive thru on 11-16-25 a 3pc combo without the drink. As I drove off and opened the box they put what appears a crumbled small piece of half biscuit in my box. I immediately turned around and went inside and approached them about it requesting better chicken quality. The chicken was dry asf and old. I didn't want the biscuit after all. The person who made that order knew they put the biscuit in there like that. That's unacceptable and poor service of lack of compassion to serve someone poor quality food. KFC has a Grade (A) service? That shouldn't be possible. Do better management and your team. Start writing reviews on these places folks read more

Waited an hour for the wrong order after ordering online for pickup. Several people walked in and got their food before we did.

Girl checking and playing on phone while making food. Stopped everything to laugh at people waiting in drive through li ne. Asked for my money back. Not even going to risk eating anything that crew prepared. read more

Been here twice now and each time I order online it says it's ready but never is. I had to wait 20 minutes from when it was supposed to be done .The food was good lol besides the Mac and cheese it was so dry and burnt . read more

This place is always getting my order wrong or the food isn't fully cooked sometimes it's perfect so I go back plus it's super close to me but I dont recommend this kfc find a different one read more

Waited 30 minutes at the store for order through app that said the order was ready. While waiting, a young man in the back scraping pans dropped a utensil on the floor, picked it up and proceeded to keep scraping the pan. Didn't rinse it off, replace it, nothing. Contacting health department. Employees non-responsive to anyone at the counter while joking around the back. Constant gangsta rap blaring in the kitchen and inappropriate language. Out of several items. read more

No communication from associates! Took over 15min to receive a drive thru order. Associate told me to pull around to the front and the order would be right out. Not to mention the associate was extremely RUDE, when asked a where the order was she didn't answer the question, just completely Ignored me. If I could give a zero stars I would! I would not recommend going to this KFC. read more

12/01/23 2:56pm Employees joking around and not taking care of customers. Nobody watching front counter. After waiting for someone to come up front I was finally able to make my order. Waited 21 minutes and finally had to ask for my money back. The manager attitude was unpleasant with customers and unpleasant to hear there conversations. Would be a wise choice for the area management staff to see how this business is ran. read more

The food was hot, but the restaurant dining room and parking lot needed attention; Yhe service was a little slow; It took a few minutes before myself and another guest were acknowledged. read more

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Absolutely the worst place for food. Avoid like the plague. Just low class and baaaaad service.

Schedules the roaches more than the employees, take it from an ex employee don't eat here workers RARELY use gloves will smoke out the office near the food they could care less about food safety. in the year I've been working there while on shift i think I've seen maybe 3 people wash their hands and that was when the inspector was there. Workers always slacking off especially mangers will sit in the office doing NOTHING but smoking and watching TikTok while a rush is happening that's why you'll be waiting forever for your food. General manger says nothing and will allow this because he/she wants to smoke too. Dishes are never fully clean and they will make your food in dirty dishes. They will save food from the day before in the fridge with no covering knowing they got roaches. If your looking for a job I suggest steering clear of working here and especially eating here. Have a nice day! read more

KFC - Roaches in the food - Fast Food Near Me - Peoria, Arizona

Food that we ordered online says its ready but when we get to pick it up the one that we ordered is no longer available. Since we're already there and were starving we just get what they have and its the original chicken which looks like its been sitting there all day, so I cooked it again using our airfryer so we can eat it. Never again ordering kfc. I used to like it but I don't know what happened. read more

Our order was completed promptly and the experience was pleasant. The staff were genuinely friendly, and the food was great!

We are there with my family for a late dinner. Food was still fresh and filling. Friendly service.

FAST FOOD FAST SERVICE If every KFC was run like this one the company would be in a lot better position. Ethen goes above and beyond to make sure customers needs are met. read more

The taste here is unmatched and the team members are one of a kind. A great meal and deal for the family!!

If I could leave no stars I would service bad they have us waiting for our food for 10 mins we'll it's sit on counter no number or names called they rude always out of things never punctual rather be out side working then on food inside read more

KFC - Rather be out side working on their cars then working on our food - Fast Food Near Me - Peoria, Arizona

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My friend and I wanted to try the fake chicken nuggets. I haven't been to a KFC in years. We ordered inside, to-go. The customer service was excellent! The young gentleman was great. We got correct orders, fresh food and the sides we requested. Super pleased. read more

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the food was freshly made, we had a family meal and everything tasted really good, we even got plates and utensils to eat in, guy in the front was very kind and paitience read more

4 piece tender combo was dry and salty. Like they were sitting out all day. Biscuits had no taste and mashed potatoes tasted funny. Hope I don't get sick. Gravy had slimy clumps in it. I'll stick to Churches read more

Went there and can't believe that they were actually out of chicken !!!!!! ????? How can this happen read more

My wife stopped by here twice this week, both times was very unsatisfactory. First time the pot pies had one (1)piece of chicken. Next time walked into order dine in, and after waiting for 5 minutes was told only doing drive thru or pickup. Well hello Church's Chicken read more

Soooo sad. This is 7 bucks? A pathetic dried out three piece chicken sliver combo. Shame on KFC. read more

KFC - This is a three piece combo. Soooooooo sad and pathetic. The best of it is the drink. Not staffs fault. - Fast Food Near Me - Peoria, Arizona

Worst experience I've had. The service was terrible (drive thru only). When I finally get my order 25 minutes later. They announced that they only had 1 extra crispy chicken breast not 2 that I ordered. I give that kfc -******. read more

Came thur drive thur,Waited 15 min for order. The order was incorrect. Waited another 6 min this was very aggravating..

I really wanted Fried Chicken for dinner so I went to KFC on 67 Ave and Peoria I order what I thought was 2 3 piece meals one was supposed to have 3 legs and side of slaw. 2nd order was supposed to be 2chiicken breast a side of slaw. Good thing I checked my order at the store it was wrong so they supposedly fixed it well I ended up with 2 thighs and 1 leg the slaw was right and the other dinner was a breast and wing the slaw was right. Needless to say I will never go back there again. The chicken not only being wrong was cold not pleased I give them a big fat Zero for service and food.. read more

This place has a hostile work environment and the customers suffer. The employees were yelling profanities at each other and no one working the counter. It was Sh** this and F**K you, put your f'ing mask on. A waste of my money. No attention paid to the customer and order was incomplete. read more

Once I got here to YELP and saw that this restaurant has 1 and a half stars, it all makes a lot of sense to me. IF I WERE YOU I WOULD STAY CLEAR OF THIS KFC, they clearly don't care about their customers. I ordered the NIGHT BEFORE at 9:30pm for a 10:30am pickup the next day. I ordered the FAMOUS KFC Chicken Sandwich, but what I ended up getting was Chicken Tenders on a Sandwich bun, VERY VERY DISAPPOINTING!!!!!!!!!!! The reason given to me for this FIASCO was it can take a while for the fryers to heat up and also they hadn't prepared any Chicken Breasts yet. NOW IF I WERE THE MANAGER AT THIS PLACE I WOULD HAVE MY TEAM IN THE STORE EARLY ENOUGH TO HAVE EVERYTHING READY BY THE TIME THE STORE OPENS SO MY CUSTOMERS GET "EXACTLY" WHAT THEY ORDERED. This store must have lazy employees and don't care about Customer service or making customers happy. NONE OF THE THINGS THEY CLAIM TO BE THE REASON I GOT WHAT I GOT, SHOULD BE THE CUSTOMER'S ISSUE!!!!!!!!!!!!!!!!!!!!! I don't know who the General Manager is at this Location but when Corporate gets back to me I will say that I believe the Management here is POOR and UNCONCERNED for the CUSTOMERS and that is NOT GOOD!!!!!!!! Oh I was offered a Drink while I waited until 10:50am to get my food when it was supposed to be ready at 10:30am.....WOW!! Does anyone feel that Should make up for this obvious lack of Concern for a Customer???????????? I WILL NOT BE SPENDING MY HARD EARNED MONEY OR MY VERY VALUABLE TIME WITH THIS KFC EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I went through the drive through tonight at 9:23 PM and the gentlemen at the drive through told me that they only had chicken strips left. You sell fried chicken, yet you only have chicken tenders. I'm not sure if it's just poor inventory management or the crew wanted to leave early on a Saturday night, but that doesn't make sense from a business stand point. . I don't recommend. read more

I wanted to try the new "Nashville Hot Chicken", so I decided to hit up the drive thru. Ordered the 3 piece hot chicken meal and subbed out mashed potatoes for the coleslaw. I also ordered a "Go Cup" with popcorn chicken. Total was about $9.00. Here is how it was............. Nashville Hot Chicken Combo- They give you 3 strips, a small mashed potatoes, and a biscuit. The strips were pretty big, and coated extremely well with their seasoning. The seasoning has a wet texture to it and had the heat of cayenne pepper. They were decent. Not crave worthy, but not bad either. I'm glad I tried them out! The potatoes were kind of nasty. I much prefer Popeyes/Churchs potatoes over KFCs. They tasted too pasty, and I let them sit for a minute while I ate all my other food, and when I came back to them, they tasted worse! I threw most of them away. The biscuit was alright. Not as good as I had remembered past KFC biscuits being, but it served its purpose. 2 Star entree. Go Cup- I got this with popcorn chicken. It was only $2.99 and was a great deal. It came with maybe 10 pieces of popcorn chicken, as well as a pretty big mound of fries. The chicken was tasty and had a good texture and flavor. The fries were crispy and hot and pretty damn tasty. I liked this item a lot better than the Nashville Hot Chicken. 4 star entree. Service at the drive thru was friendly and I got my food pretty quick. Overall, an average experience. It filled me up, but it wasn't amazing. Exactly as Yelp says, A-OK. read more

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This is the worst kfc/fast food place in Glendale. If you want to experience just how much nobody gives a shit about a job. Go here, go here just for the laughs you will get. I guarantee you will have something wrong if you go here. Whether it be, only cash cause card service down or maybe they ran out of chicken. If you are lucky enough to get your food, rest assured it was sitting under the heat lamp for 2 hours and they made it 4 hours ago, or maybe you have to wait for 30 minutes for fresh cold chicken and soggy fries. This place sucks so bad. -1/10 go see for yourself. read more