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KFC

2.3 (30 reviews)
Closed • 10:30 am - 12:00 AM (Next day)

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Mike L.

The rating should honestly be negative stars. I know this might sound like a bit of a rant, but this has to be one of the worst customer service experiences I've ever had. Do you expect top-tier customer service when going to a fast-food place? No, but this was beyond. My brother and I walked into this KFC around 7:05 pm. There were a few people already there, but they all seemed to be waiting for pick-up orders. Although there were several people in front of the cash register, the workers didn't even acknowledge us. Finally, after my brother said, "Excuse me, there are people here waiting to order, not just picking up," they finally noticed the person in front of us. When it was our turn to order, this location didn't honor the current deal for a 6-piece chicken, 12 nuggets, 2 large sides, and 4 biscuits for $27.99. Instead, they offered a $30 meal with 6 pieces of chicken, 6 tenders, 2 large sides, and 4 biscuits. It was odd that they didn't honor the deal advertised online, but we were fine with it. The real issue came when we tried to place our order. Not only did the employee not listen to us, but the way the other employees and the manager handled it was also unprofessional. We ordered Mac & Cheese and Coleslaw as the sides that came with the meal, and an additional small side of corn. However, when the order was punched in, the employee entered Large Mac & Cheese, Large Corn, and an additional Large Mac & Cheese. When we pointed this out to an employee, he asked, "Can you just take it?" This was after we had already waited 10 minutes to order because they assumed we were there for a pick-up. Now they wanted us to accept an order that wasn't correct? We said no, and he went to talk to a person who wasn't doing anything--just standing there watching. Turns out, that person was the manager. She came over to the register and asked what happened. We explained the issue with our order (the Large Mac & Cheese, large Coleslaw, and small side of corn), and she made some adjustments. She asked if I used a card and then asked me to use it again. She said the total would be $4.33, and I asked, "You're charging me more? How does this make sense?" At that point, she gave me a receipt showing a refund of $6.18 (ticket #3536). She then handed us a bag, and the order was still wrong. How many times can you mess up an order? When my brother went back to the counter, the manager just rolled her eyes and asked us to repeat our order. Really? How many times do customers have to repeat themselves? We didn't make a mistake, and now the manager is rolling her eyes at us for their errors? That's unacceptable.

Sidewayz Chizza!   Jp the sequel
Jonah R.

Č Ħ Ï Ž Ż Ă Your review needs at least 85 characters. Ok done. Add a few more thoughts.... Ok done

8 piece "tenders" family; 8 Piece Meal

Paid $40 this!!!!! This is for an 8 piece chicken "tenders" family meal that includes two sides. $40 for 8 chicken nuggets! Keep away from this place they will scam you!!!!

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1 year ago

Carman, Erica and Johana was very very nice and respectful and the service was amazing.

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Ask the Community - KFC

Review Highlights - KFC

“They are a bit slow, but I have to tell you this is a better tasting for both KFC and Taco Bell.”

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Dave's Hot Chicken

Dave's Hot Chicken

4.2(87 reviews)
9.7 mi•Fresh Meadows, Flushing
•$$

5/5 stars I was…read morepleasantly shocked by the presentation when I opened the box. The chicken was glazed in a way I'd never seen before, and everything was packed with care. The chicken had a great crunch, stayed tender, and wasn't overcooked. The seasoning is so addicting and the mozzarella still had a nice cheese pull too. Forgot to take a photo. * Delivery arrived neat, not sloppy. * The food looked cared for and fresh. * Hit the spot for my fried chicken craving. * I don't live nearby, but if I did, I'd probably be here all the time. I've only ordered delivery, so I can't speak to dine-in.

Ordered the tenders combo and slider combo to go…read more They forgot the fries in one of the combos, but the manager Ali was generous to offer a full combo when we went to pick up. None of the other fast food places like Wendy's or Popeyes would go above and beyond for their mistake. Very much appreciated. The tenders and sliders use the same chicken, but sliders come with some Coleslaw inside. I recommend the medium spice level. They use a nice rub that's not too spicy. I'm guessing there's also hint of sugar that makes it so good. I would probably choose tenders over sliders since the buns on sliders masks the tastiness of the chicken. Fries were crinkle fries. Solid 5/5. My daughter loved Dave's sauce, which is good because I was afraid it would be spicy. Overall, pleasantly surprised and will come back!

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Dave's Hot Chicken
Dave's Hot Chicken
Dave's Hot Chicken

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KFC - hotdogs - Updated October 2026

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