It was a hot and blazing Tuesday afternoon. I have just gotten out of my meeting and have a long…read moretrek home and remembered that one of my colleagues mentioned to me that the sweet tea at Smithfield's was the best. Now, being from California, I am relatively new to sweet tea but I am a big BIG fan of it since having it for the first time at Zacksbys. Ordered: Large Sweet Tea - You can taste the tea, you can taste the perfect sweetness, the nice is that nice ice that you can chew, the cup is HUGE and styrofoam. Score: 5/5 Service: Drive thru was clear and clean and the servers were incredibly nice and professional. Score 5/5 I will return to taste the consistency of the tea but I am amazed and now a believer in Smithfield's sweet tea.

When did a shrimp snack become a small child's portion??! I paid $38.45 for 25 shrimp, 25 fries(…read morebetween 2 plates), a pint of Brunswick stew and a gallon of tea. I called to speak with someone and got a recording that someone would call me within 24 hours. No thanks- here you go!

1 star. This is one of the most frustrating fast-food locations I've visited. The drive-thru is…read moreconsistently slow, even when the line isn't long, and the wait times are unacceptable for a quick-service restaurant. What makes it worse is that my order is frequently wrong. I've dealt with missing items, incorrect food, and having to double-check everything before leaving because mistakes have become so common. The menu is also incredibly inconsistent. Too many items are unavailable on a regular basis, so there's a good chance the meal you came for won't even be offered that day. It's frustrating to pull up expecting a specific order and then find out they don't have it. When the food is actually correct, it can be decent, but the combination of slow service, inaccurate orders, and constant menu shortages makes this location difficult to recommend. Management needs to seriously address the drive-thru efficiency, order accuracy, and inventory problems.

Just ate there. It was awful!!! Had to ask for eating utensils and napkins. All tables were dirty…read more HD to wait for staff to clean it. Food was cold. Floor was very sticky and had food on it. Will not be back. No recommendation from me. Plus it was not worth the money spent!!!

It's 12:33 AM and I just hopped in line. Definitely didn't want to do Burger King or McDonald's…read more Lol. Alrighty.... Got the food really quick. Now I'm gonna go try it, but thank you for being open till 3 AM. :) All done... that hit the spot. Real food that was quite good. Tasty burger. Generous order fries. And after not eating chain fast food food for years, this place didn't disappoint. Go check it out!

The food here is always great. My food is always hot. I'll give the service a 4 out of 5. The store…read moreis always clean. Try their milkshakes.

always gets orders wrong one time my friend ordered 2 burgers and one didn't even come with buns…read morethey put in a container always get frosties wrong

Ordered a combo and the soda machine had zero carbonation. Wouldn't refund the soda as it was part…read moreof a combo. Got offered a cookie. 110 degrees outside and I wanted a soda. What use would a cookie be. Crap service and stood there with a stupid smile on her face.

I've given this Arby's several chances, but each visit seems to bring the same problems. They're…read moreconsistently out of menu items, and on my most recent visit they were actually out of roast beef--the one item you expect an Arby's to always have. To make matters worse, the staff isn't always friendly or welcoming, which makes the experience even more disappointing. I understand that shortages happen occasionally, but when it becomes a regular issue, it's hard to justify coming back. I hope management addresses both the inventory problems and customer service because this location has a lot of room for improvement.

This location is hit or miss. Today, a big miss…read more No roast beef, I have to wait on it, she said. I didn't ask, as it wouldn't resolve the issue. Oh, my. The manager dropped the ball on this one. You sell roast beef. Well, it's pressed, fast food roast beef, but that's your business - roast beef. I asked if she was the manager, but she didn't answer. To the point I said, hello?? into the speaker. No apologies, no cheerful voice offering something else. I don't come to Arby's for chicken or gyros, or now, the waygu hamburgers. To add insult to injury, the person taking my order was rude about it, the manager? Even had someone else hand me my items at the window. (I opted for the greek gyro. Meat was cold, and tomatoes, shredded lettuce, and cucumber sauce were OK, the pita, soft.) The mayo I requested for my fries was runny. Nothing but oil came out of the package and onto me and my seat, right through the fry cup. Ugh. She was wearing a name badge, but it was blank. I guess "in uniform" with a name badge doesn't mean a name has to be on it to some people. I managed fast food for a couple of years, so I know the concept. It's just disappointing how the industry has dropped its quality and service since 2019, pre-covid. Now they blame it on short staffed, no supplies, or whatever. We need accountability. And I need to either lower my expectations or eat at home, as options to fast food.

1. CLEANEST BK EVER 2. NICEST, FRIENDLIEST WORKERS…read more3. Food was fresh and piping hot when going to counter to collect order Legit the best BK around NC

The service was great and food 10/10 felt stuffed and left in an amazing mood thank you :)read more

Ordered a cheese quarter pounder with extra pickles and got a burger with just bacon, not even any…read morepickles, and the manager handed me my food ‍

So when i was eating food the next day i was in the bathroom too much and kept on vomiting and…read morecouldn't stop i would never eat McDonald's ever again

I called 10/20/25 @4:45pm spoke with Katie and she took my order. Quoted me 51.58. I was asking as…read moreto why it was 51.58. She was very rude and with irritation in her voice overspeaking me. I will never order from her again and I will tell everyone that I know to never visit the Dunn location. She needs customer service training bad. I can see why there is never customer at the location. Get some better workers that knows how to talk to customers.

Upon entry I asked to speak to a manager he doesnt greet just says "speaking to the manager" with…read moreitritation in his voice. The store was clean. The food was good but the service needs improvement. Others taking my order at other times have been rude or act like a customer is bothering them.

The food here is very good. The absolute best breakfast biscuits around. One major problem is the…read moreunsightly dirty pickup window. It's like getting your food through a pigsty window. For heavens sake take some cleaner outside and clean around that window!

Friendly customer service, food was fresh. Even added ketchup without asking .. appreciated Thanks!!read more

Food and service was excellent definitely would recommend. The chicken sandwich Nashville hot was…read moreon point plenty of sauce kind of messy which made it that much better. The atmosphere was really nice. Could have been a little bit cooler, but it was hot outside, so I am sure the air was doing the best it could to keep the place cool.

Stopped in for lunch today and was greeted by 2 folks up front. I looked around and the restaurant…read moreappeared clean and saw I was the only customer in there at that moment. It's a cute little wing place with lots of antique looking signs on the walls. As I'm looking at the menu on the wall, the "too cool for school" dude behind the counter was ready to ring me up before I even ordered. The girl asks "first time in here?". It had been all of about 30 seconds since I got to the counter and with nobody else in the place not sure why the rush. The truth is, I had been here before but it's been a while and I was looking at the list of wing flavors looking for lemon pepper, which is not on the menu. The guy points to the counter in front of him and says, the menu is right here. I mean, I could see the menu on the wall just fine. I ordered the 10 piece wing combo with fries, a sweet tea, 1/2 Garlic Parmesan and the other 1/2 Sweet Red Chili and the girl says "That's a good one!"-referring to the Sweet Red Chili sauce. The guy points to the sides and says, "Pick 2". I said, "Two? It comes with 2 sides?" He confirms. So I said, "Ok add the Mac n Cheese" and he asks if I want any additional sauces. I said just Ranch and some Ray Ray Sauce for the fries. He rings me up and repeats back, "10 Nugget Combo". I corrected him with "10 Wing Combo" and he re-rings the order, I pay and go have a seat. The girl goes into the kitchen, comes back out and says they are all out of the Sweet Red Chili sauce so I ordered the Stingin Honey Garlic. When the girl brings me the order, it's the 10 Wing Combo with Mac n Cheese and no Fries. I asked about the Fries and we looked at my order which said 10 Wing Combo-Mac n Cheese. I told her that the guy at the counter told me to pick 2 sides but no big deal since I got what I paid for (or so I thought-people count your wings!) and it was just miscommunication. Once I sat down to eat, there was no other interaction with the staff. I did notice the floor had dried up sauce in various places and the floor could use a good cleaning. About the food. The Mac n Cheese was served hot and it's basically noodles with velveeta cheese sauce which is fine for this type of establishment but I remember the other time I had visited, the Mac n Cheese was served in a cup and it had actual cheese melted on the top. The Garlic Parmesan Wings were amazing. Just how I remembered them from last time. The wings weren't served as hot as they should've been (IMO), but seemed like they had been precooked earlier in preparation for the Rush. The Garlic Parm wings had a generous amount of sauce on them. The Stingin Honey Garlic wings did not have enough sauce on them. Some parts of the chicken didn't have any sauce on them at all. The tea was good. And now that I'm uploading pictures, I see they only gave me 8 wings. 5 of the Garlic Parm and 3 of the Stingin Honey Garlic. I paid for 10, the receipt is shown in the picture. Just took another star off. Really wanted to give them at least 3 stars.