Ive tried a few menu items here over the years and it is mostly a standard KFC location. However, they are extremely stingy with drinks, in particular requesting no ice on drinks, and for that reason I would suggest visiting a different location. I asked for no ice on a soda, and the lady in the drive thru speaker said it would be fine. Then i pick the soda up at the pickup window, i get a soda that has some ice in it.. I ask the guy "I asked for no ice on this", his response was something like "we still put a little bit of ice in it", and he smiled. Im not sure if he was a manager or just a worker. I drank the soda, and then found out half of the entire cup was actually filled with ice. This is incredibly stingy and shameful. You can go to any of KFC's competitors; Wendys, Mcdonalds, Burger King, Popeyes, chic fil A, etc, and all these places will gladly provide you no ice on their drinks at no upcharge. In fact, they are even willing to provide no ice on their lemonade drinks- their lemonade drinks do not even offer free refills unlike normal sodas and still they will allow you to get no ice on them and not charge extra. So it is very stingy for KFC to do this, im not sure if jts just this location or a company wide policy, but its just a bad look for them to do this especially when all their competitors dont do it. Soda should have free complementary refills as well as no ice options available- most these places are charging pretty high prices for a cup of soda to begin with- but even places like McD's who sell large cups of soda for like $1.60, still allow you to get it with no ice. Another thing I will add is that some of the employees here have no idea about online orders or online exclusive items... on a different occasion I pulled up and asked if they have the new honey chili crisp snacker available.. and the guy at the drive thru speaker claims they didnt... so I left. Then just a day or two later I saw it on the KFC mobile app and it was marked digital exclusive or something like that.. and then successfully ordered it at this same location... its a digital exclusive item sure but I would think employees should still have a basic idea of what items they are offering especially limited edition items that are being advertised everywhere and only available for a temporary amount of time. This employee acted like he had no idea what the sandwich was when they actually carried it in their store. I have already been avoiding KFC in general... I only go there 2 or 3 times a year if they have some interesting limited edition types of items.. Looks like I will continue to do that and also avoid this location. read more

Found a hair in my coleslaw. Stopped eating immediately and threw the rest of the food out. Pretty gross.

This location WILL NOT cook a chicken breast for you....I went in and ordered for my family. After waiting for 10 minutes, a male employee came and told me that it would take 15-20 minutes for my chicken breast (that I'd ordered 10 minutes ago). I said that was ok. He said "the rest of your order is already done (it was a large order for a family of 4) I still said I'd wait. 15 minutes later he asked again if I'd just like another piece of meat since it will take so long for the breast (I'd already ordered 30 minutes ago, so it should've been done by now) I said "it's ok, I will wait." I waited another 20 minutes. I was there nearly an hour (they clearly kept forgetting to start frying it or maybe purposely did because they were annoyed? Who knows, they seemed high) for 1 chicken breast, everything else was ice cold. I hadn't been back since, but tonight was craving a chicken breast so decided to order it via delivery. They sent a thigh instead of a breast (even though a breast costs more). Thighs and wings have barely any meat on them. My husband had reminded me that this had also happened the last time we tried ordering delivery from there. They have the chicken breasts (it's a freaking CHICKEN PLACE for God's sake) but won't be inconvenienced to cook you one. It's ridiculous. read more

Maybe it's just a thought they should be more prepared during Dinner. They only care about delivery people than customers.

Bought a 16 piece bucket and not one breast! It was literally a bucket full of legs and wings. Complete rip off.

Wish I could say I loved the Colonels recipe. Am not sure why, no it's not just this location, but Popeyes is better fried chicken. To their credit I like the tenders. The price is high, but we are in a period of inflation. They do have some decent sides as well. I like that you get all the drink refills you want, and there are some positive attributes. I like how clean this restaurant is. Absolutely immaculate. You will be happy with this, and seating is quite comfortable. It hasn't yet got too crazy busy either. A lot here go through the drive thru, and I have several times with good service. My hats off to the staff. Every employee here is friendly, efficient, and I'm grateful for them. read more

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I got home and I was missing a spicy chicken sandwich and two biscuits. What the hell guys? Edit: Just noticed no corn on the cob either. read more

Clean location BUT one of the employees did not wash his hands as he left the bathroom. GROSS! Sad as the location is promising. Otherwise, the location was decent, with plenty of parking. Orders were fast as we placed them online before driving over and eating the "takeout" order on site. This is one of your typical KFC/Taco Bell hybrid stores. I like that there were plenty of condiments left out for you to grab without having to ask anyone. Minus 3 stars due to employee cleanliness. read more

Note: this is a KFC/Taco Bell, not just KFC. This place saved my life one night. I did not know their hours, but because taco bell is generally open late I wasn't overly concerned. I was starving, and went into the drive thru maybe a minute or two past ten. The automated message went off and I realized my error. Just as I was about to drive off further in search of dinner (not easy in Northern Virginia at this hour) a real human voice came through! Got my order no problem, and very friendly staff. Thanks guys for keeping the light on for a desperate person for a few extra minutes. read more

One of the worst kfc around 1 year ago they didn't have any cooked chicken 1/2 before they closed. Today ordered a 3 piece meal with extra crispy. When I got to the window I was told they didn't have any extra crispy legs. I said that was fine. I got all original and no plastic utensils. And they still charged me for the extra crispy. Will not go here again read more

What a confusing mess. Door is only for grubhub and online mobil ordering. If you try to order through the app it says this location doesn't accept it. Went through drive through window. Lady was nice and repeated order back. She is the reason for any stars. Confusing is you have to leave drive through window and go around. You see a back door. No sign. Went to the front . Had to turn around looking for lady bringing out food. And they forgot our drink. So I guess if teen ever wants taco bell again he needs to get a driver's license and deal with this himself. read more

$37 dollars for a 12 piece bucket with 3 large sides. I prefer other places but my wife insisted I go here because that's what the kids want. They really like the mac and choose and mashed potatoes. I tell the family that you get fried chicken for the chicken but whatever. !2 piece, you expect 3 breast, 3 wings, 3 drumsticks, 3 thighs. What did I get (when I open the bucket at home because its only drive thru now. 7 breasts, 2 drumsticks, 3 wings. No one answers the phone when you call. I really wanted to cut up breasts for the kids which, once you do that, dries up really quick. Lost this family. read more

There was a long line at the drive thru when we went. They did manage to get through people quickly. Unfortunately, they significantly ripped us off on a side of corn (see picture); it was not even half full. The chicken did not seem to be that crispy even though we asked for extra crispy. We will go to Popeyes for now on. read more

KFC - Corn - Chicken Wings Near Me - Burke, Virginia

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Specify what meat you want in everything you order, check all meals before you leave the window. Ordered 2 chicken chalupas, was given beef instead. Ordered two cinnamon twist, only got the one. I look at all my kfc meals, not a single biscuit. I forgot to order a meal at the speaker, tried to order at the window only to be told I could not. THEY THEN ASKED ME TO WAIT ON THE OTHER SIDE OF THE BUILDING FOR MY FOOD TO COME OUT. No utensils, napkins, or straws. 50$ later, utterly amazing read more

The O.G. receipt is great. The wait was a bit long since I was the only person inside this spot

I don't know why the reviews for this place is so low but most of them were made years ago so here is update based on my very recent stop there at the drive thru. They were quick, polite, and food was excellent. Hope they get more customers! read more

So I came into this KFC and 1. Doors were locked at 12:30 at noon 2. No sign indicating why they were locked (with customers inside) 3. When a CUSTOMER let me in the manager Kanu proceeded to get disrespectful about why they let me in 4. I was understanding about them being short staffed and suggested that if he had time to come and be disrespectful (for a solid 5 minutes) he had time to write a sign 5. So after waiting 15 minutes just to take my order he continued to be disrespectful to the customers that let us in I hate leaving bad reviews I'm really not that type of person but this for a lack of a better word is bullshit I'm usually understanding cause I've worked fast food before but one thing I will NOT tolerate is disrespect KFC FIX THIS if I could give negative stars I would . read more

Did not receive all items ordered and there was no answer after trying to call the store multiple times

Nothing for kfc except for sandwiches are available after 9:30pm I just came at 9:39pm and I was not able to get fries, nuggets, tenders, mashed potatoes, drumsticks, breasts, or thighs. read more

Still only drive thru.....Open the lobby!!!Pay more per hour and hire staff. Corporate should do something.

I've been sitting here for 10 mins now and they have managed to take 1 order... um, I don't think this is how drive thru is supposed to work. read more

KFC - Chicken Wings Near Me - Burke, Virginia

Stopped in for a change of pace from Popeye's and that was probably a mistake! The drive up line was long and slow and with that long of a wait I expected the food to be fresh. The chicken was dried out like it had been sitting quite a while. Our bags were packed so hastily that the biscuits were smashed and the cole slaw was upside down, leaking the sauce all over everything.The popcorn chicken was good. Maybe it is just my preference but I will stay with my usual in the future. read more

Currently offering drive-thru but no dining room. Drive thru yesterday ordering a 3 piece box -extra crispy-with two sides and two chicken sandwiches. Paid. Handed my order and drove home. Not one item was correct. The chicken was one piece-roasted-BOTH sides were wrong. One sandwich -spicy. I was unwilling to invest another hour round trip plus waiting in a line of cars, so it was a 100% bust. Hey KFC if you are only going to do drive thru at least hand people the correct order! read more

DO NOT ORDER FROM HERE they didn't give me 2 fries I payed for didn't give me sauce even though I asked multiple times online and not one straw please do not give them any business they don't know what they are doing read more

I've got to agree with Bree. Service sucks here but not so much because the guy behind the counter was rude, but because he just didn't understand the concept of multi-tasking and efficiency. If customers who have already placed their orders and have waited long enough for their food, then see their food placed on the counter behind the cashier packed and ready to go, don't just stand there waiting on another customer to make up their mind or to find exact change. Give us or freaking food so we can get out of there!!! Really freaking slooooooooow here. read more

This is not the original KFC. They are overpriced and have horrible food. They don't honor specials as other KFC's. The people are rude at the drive-in. read more

Funny how they define (two pieces). Haven't eaten at a KFC in probably 5 years. Will be another 5 until I come back. Asked the staff - shrugged. They really don't like their job. Feel kind of bad for them. read more

KFC - Chicken Wings Near Me - Burke, Virginia

Ordered (and paid) 8-piece meal, but only counted 6 when we got home. Shaving for profit? Count your pieces before you leave that place...they probably expect no one will go back to complain on something like this. read more

Pulled up to the ol' KFC Taco Bell combo restaurant in search of some cheap eats. Got the rolled chicken taquitos, which came out just fine. Easily one of the best seasonal items Taco Bell has rolled out in some time. Tried to order a unsweetened Ice Tea, but they were all out. Oh well. But the real disappointment manifested itself when I arrived back home to examine the tostada I had ordered. It was, perhaps, the worst assembled tostada I had ever seen. Upon opening the box, I first noticed how sparsely the refried beans had been applied. It was like when you order a bagel, but you're watching your figure, so you ask them to go light on the cream cheese. Maybe this Taco Bell location is in short supply of refried beans, and they don't have the luxury to just be giving them out willy nilly to their customers. There were a few scrapings of iceburg lettuce, and even less shredded yellow cheese on top of my already disappointing tostada. Add to that: one single squirt of chipotle sauce that deceptively made it look like my tostada was smiling. The diced tomatoes? Well, it looked like they landed at the box after being pitched from across the kitchen. I like to imagine a second Taco Bell employee used the tostada box as a catcher's mit, while a third employee swung and missed at the child's handful of diced tomatoes with a rolled chicken taquito. Strike 3! No but seriously, strike 2, guys. This is the second time I've had to write a negative review about your location. Please don't skimp on small things. We always notice and it makes your location look like you don't care about providing a product even close to what you see in the marketing material. read more

I was overcharged $2 for my meal, the employees did not give me a receipt, no please or thank you and just ignoring it when I said it to them and closing the window and the person at the drive through speaker sounded drunk. Wouldn't recommend going to this location read more

Awful service, terribly slow whether you're in the drive thru or standing in the one line having all the employees just looking around like they've got no clue that it's supposed to be fast food. This same scenario past 3 times I've tried and will NEVER go back. read more

I went through the drive order the two piece big box for 7.99 this included 2 pieces of chicken original one drum and one thigh 2 sides and a drink I was told they don't have that I am looking at their board yes you advertise to say that and I read what it says to them they still argued with me finally got my order got one piece of chicken crispy breast meat with backbones attached not what I ordered not going back read more

Pretty slow service, but the new Cheeto chicken sandwich was pretty amazing. Leave off the drippy red sauce and it would be perfect.

This place is unique because it's a Taco Bell /KFC. It's amazing because they cover both types of food, Mexican and American. I love that I can get a little bit of both. The KFC is good and their chicken isn't dry. I love their chocolate chip cake. I have a big sweet tooth! read more

KFC - KFC menu in burke! - Chicken Wings Near Me - Burke, Virginia

Normaly would not review fast food places because, well, it's fast food. Expectations are low. Quality is low. There is nothing fast here. Even if you are the only customer. If you really need some KFC. Go to another location. If you take it to go, make sure to check your order. It us likely missing something. Especially if you do drive thru. read more

Absolutely horrible horrible customer service! I sat in the drive-through waiting line for 45 minutes because my kids wanted wings. I assumed that the microphone was broken because it was blank, beeped at me, and when I asked if anyone was there no one answered. So assuming that the machine was broken, I went to the window only to be told that there's a long line, clearly, and I should go back around the corner and get back in line or go inside the store to order. Completely unacceptable customer service will never go back. I've been there numerous times and almost each time, there was an issue at the drive thru. You could say it'd be just simpler to go inside but with kids in tow? Not so much. I'm stubborn and even my kids are unhappy with KFC. Never going back. read more

They can have all the new Colonels they want. I can't stand this place. The chicken is always cold and greasy, the Mac and Cheese tastes like wood pulp, and the mashed potatoes and gravy reminds me of industrial byproducts. In fact, I'm only typing this because my son likes it and doesn't drive. This location has Taco Hell on the right side, which isn't much better but at least is cheaper. I will give KFC this much, the chicken poppers are good, so are the potato wedges. So not all negative, right? He said, innocently. On an average night, Popeyes kicks the snot out of this place. read more

KFC - It ain't much, believe me. - Chicken Wings Near Me - Burke, Virginia

Last few times chicken has been soggy, as well as tacos and burritos. Service was indifferent when soda machine malfunctioned. Will not be coming back. Prefer Popeye's if I am having chicken. read more

Fast food is supposed to be your option when you need something fast. 20min wait on the drive through is unbelievable and they are out of some of the sides on the menu too. Such a waste of time. read more

To be honest, I am laughing as I write this. I went in to this KFC at about 120pm to get lunch. It was not crowded, maybe four people waiting for orders, no one at the counter, so I waited. The young man came in , asked me to wait and went to take an order from the window. Me? I am not in a rush, but logic would be that you have a person on counter, and another on window. So he came back, took my order and repeated it. In that time period, two other prior orders came back wrong, lol, not just a little but totally wrong. They gave away another order to the wrong person. So I was not expecting much at that point. When my order came, some of the people were still waiting. Here is where I started to laugh, I ordered three pieces, mash potatoes and a drink. What I got was Two pieces, Potato wedges and slaw! When I pointed it out to the guy that seemed to be in charge, he seem to get upset that I was complaining, I guess he thought I got more sides, so it made up for the less chicken, who knows. Use to be this place was a clean, fast ON it type KFC, not anymore from the other comments I see here, and I really do not think the owner cares. read more