Ordered 4 pcs grilled, have to wait 15mins according to the crew. And this is what we got. I am so mad. This is BS. I just can't understand how they can stomach serving these to a paying customer. Did somebody eat all the skin?? Whoever the owner of this chain, you better look into this because this is not the first time. read more

KFC - What the hell is this??? - Fast Food Near Me - Alameda, California

I stopped in for a quick bite. I was kindly greeted by the cashier named Nandin Erdenem. After I placed the Order and handed her cas. she began to give me the change due. Usually the cashier Will respectfully give you the money in your hand. NANDIN she Purposely aimed. but not actually placing it in my hand as if she tried her best not to make skin contact or any contacts at all, by dropping the money from approximately 4 to 6 inches above my hand into my Palm. I didn't think anything of it until she did the same thing with the sauce. read more

KFC - Fast Food Near Me - Alameda, California

High school days, my boyfriend, now husband, used to work here so this brings back memories. They're clean, organized, quick service. The lady's restroom needed some cleaning tho is the reason why I gave it a 4. read more

KFC - Fast Food Near Me - Alameda, California

I don't eat KFC often so the quality of the food was a very pleasant surprise. It was hot and fresh chicken and biscuit with honey sauce. I never had KFC this delicious! It was FRESHLY cooked! So are you wondering why only three stars? So here's why: they have a sign posted in the drive thru that states "if you don't get your receipt WHEN your meal is HANDED to you, its FREE". so she took my card, gave it back (without receipt), then gave me my drink, and my food (again, without a receipt). I asked for honey and it wasn't in the bag so I asked again, she hands me three packets one was leaking. Still no receipt, so I told asked for some wipes to get the honey off my fingers and then I said..."so my meal is free because you didn't give me my receipt with my meal? She got irritated and snatched the receipt off her register and said "NO! I wasn't done I was going to give it to you" Liar Liar Pants on FIRE! And why does my receipt say Jacob T was my cashier when it was definitely a female. Ticket#1296 at 4:57PM....Take the sign down or get cashiers without egos too big for the drive thru window....SMH! Final note: I bought a donut also but I gave it away. The person I gave it to said it was very good. read more

So, I use to enjoy this particular KFC, here in Alameda. Then, some strange things began to happen. First, I always purchased the EXACT SAME ITEMS, but noticed on SOME days, the price FOR THE SAME ITEMS, went up. I actually began to keep my receipt as proof of the "LOWER PRICE", hoping I would continue to get the items at the same price. This wasn't the only weird thing. One day, I decided to try some "Chicken Tenders", from them. I got 6 TOTALLY SHRIBBLED UP strips (they were so small, that they could have easily qualified for one (1), at some KFC locations), and I was charged over $13.00. Boy, what a joke. If y'all want LARGE FRESH pieces of chicken, go to TELEGRAPH AVE (OAKLAND NEAR BERKELEY). You won't be disappointed. But stay away from this one, unless you want old stale "shribbled up" pieces!! read more

The worse experience I have ever had. Waste of time . My first and last time. Please do not waste your time and money . Horrible customer service!!! Even one star is too much for this business read more

Picked up kids from school and decided to get a treat to help us get through a Wednesday. The worst fried chicken meal we've had! Chicken was tasteless. Biscuits were dry and hard, as if reheated 2-3 times. Gravy was watered down. Nothing we brought home was worth mentioning. Kids were disappointed and so was Mom. Please kfc, put some love into your food. Currently, all I'm seeing is "Make $$ at all cost!" We spent $26.00 I Won't come back and I plan on telling everyone I know about my experience. read more

KFC - Dried, Hard like rock biscuits. :( - Fast Food Near Me - Alameda, California

Sometimes you're forced to come to a place like KFC. SURGEONS GENERAL WARNING ABOUT THIS PLACE: One Serious issue about this KFC: The drive thru exits right into the walking entrance into the store. Someone will get hit by a car and eventually get killed unless that dumb idea isn't re-engineered. I had decided to walk in and ordered and nearly got slammed by an SUV on the way out. Service decent; food ok; prices: excellent with a coupon. Take it and go back home and hope that no yelper caught you sneaking in here or *yikes* even writing a review about a place like this. read more

Very bad food , very expensive. 10 pieces of chicken bucket $37 . And the food was not good ... read more

Yo KFC on Encinal. Get your sh!t together. Place closes at 10. We come there at 830. Why don't you have the chicken that we want . Sometimes I feel like crispy. Mostly I like original. Have original available until closing time. Or at least close to closing time. Unacceptable! GET YOUR SH!T TOGETHER! Have the products that are supposed to be available.....available! Not sometimes, not half the time. All the time! It's called Kentucky fried chicken, home of the original recipe. read more

I ordered kfc from uber eats and I ordered the 16 pieces family meal. The nerve they had i myself work as a cook and try to put pride in what I do you guys gave me only 7 pieces of chicken and stole 3 of my sides very horrible and unprofessional. I work hard for my money to get disrespected like that read more

KFC - Literally only three big pieces out of 7 pieces yall stole 9 pieces. - Fast Food Near Me - Alameda, California

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I thought I would overlook the fly that was in my sealed jug of lemonade several years back and try again. I ordered 5 items - 3 were completely wrong. Food was decent/good, but they need to pay attention to detail over there. read more

I went to the drive thru at 9:30pm when I heard a prerecorded "we are closed" notice. The posted hour they closed was 10pm in person and online.... Not cool. read more

They didn't mash the potatoes all the way. Can still see and taste the powder... Menu light was off and not repaired, could not view the menu options. I asked for a 8 pc and now it costs $17.99! Jeebus! Who manages this place? Do they even care about their store??? read more

KFC - Powder in the mashed potatoes - Fast Food Near Me - Alameda, California

We had a craving for KFC and with a coupon in hand, I headed to our local KFC on Encinal. I placed my order for the 10 pieces for $13.99 special with 3 pieces "grilled" and the rest in "Original". The cashier said the order had to be 5 "grilled and 5 "Original". I said I just wanted 3 grilled and the rest in "Original". He said it had to be 5 and 5, which was not on the coupon. I just wanted to get the KFC home, so I just took the 5 and 5. Always enjoyed the "Original" recipe, but some in the family enjoy their Grilled chicken. However, one grilled piece that we got was overly grilled. The skin was hard as though it was fried. Disappointed with the cashier in processing the order and the quality of one of the grilled pieces. read more

This has to be the worst KFC ever. They can only handle one order at a time at the drive through. Also, they never have enough chicken flavor options on hand. Not sure who runs this place or is the manager but they need to go by on a weekend night to see how bad the service is. Been through twice now on a weekend night hoping the service would get better. Not! Going somewhere else next time. read more

02/17/2018@7:27pm Took my order pretty fast, there were 2 people ahead of me, waited 10 min before I was asked if I'd been helped. During those 10 minutes, 2 other people received their orders and they ordered after me. After I told them what I was waiting for, found out that they didn't have what I ordered (Tenders) cooked. So had to wait another 10 minutes before I got my order and was able to walk out the door. I got home and after opening the boxes, saw that they didn't even give me the sauce I asked for (Honey Mustard). Aug 1st @6:15 pm 5 - Fast service at counter, didn't have to wait long. 3 - Friendliness is not consistent. Employee that took my order was nice. The employee that gave me my order must be a mute. She didn't say anything even after I said Thank You. 3 - Employee taking my order forgot to give me my second drink that goes with the $5.00 Fill Up box, had to ask for it since she was ready to help the next customer. 5 - Food tasted good, as expected. Average round off to 3. read more

Went to get lunch today only to be disappointed by a disgusting embarrassing meal that ruined my day. So I got the 2 piece with a biscuit and potato wedges only to realize someone had already taken a bite out of my drumstick. In addition to that I was served the driest biscuit that was drier than my dm's that I nearly choked on. I also had to sit outside for 30 minutes waiting for one of the employees to give me this disgusting embarrassing meal that nobody should have. AVOID AT ALL COST! read more

KFC has a drive thru window. here. this means i have to be extra careful so the driver doesn't absentindedly run me over when he/she is reaching for the drumstick while i'm walking thru the drive thru lane. typical menu, friendly, fast service eats: new item: "hot wings" 50 cents@ (got email about this) -didn't taste hot nor spicy -prepped the same way as their regular chicken: steamed, battered, then fried -pretty meaty. most flavor is in the batter. too heavily battered for my tastes. -easily 3.5 stars for kfc afficianados read more

It's Wednesday and it's chicken pot pie day ($2.99 instead of $3.99). I haven't had a KFC chicken pot pie since 3 months ago (at the Eddy Street KFC in SF). Then it's not all the time I eat fast food. Comparing this KFC to the one close to 27th & Telegraph in Oakland, this one is a whole lot cleaner and quieter. My chicken pot pie was A-OK, except there were two pieces of bone in it. Also it was not as spicy and tasty as the one from KFC on Eddy Street. Bottom line, the cashier was friendly and the service was fast...didn't have to wait long to have lunch. That's why it's fast food...lol. read more

Several people have commented on the rudeness of the staff. My son and I went there this evening. Though the staff was normal, I do think that they may be having to inhale too much fuel exhaust from the vehicles in the drive thru. As soon we were in line, I covered my nose and told my son that I didn't think we would be able to eat inside the restaurant. He agreed. The scent was strong. I wanted to ask the cashier how they stand the strong scent, but I thought I better not bring the miserable condition to her attention. Maybe she had grown accustomed to it. There seems to be no ventilation, so the exhaust stays in the building. It is an obvious health hazard. I rarely come to KFC. The chicken does something funky to my stomach. But today is my son's birthday. I told him that we could have dinner ANYWHERE he wanted regardless the price. I couldn't believe he chose KFC. Probably because we never go there. I wanted to honor my word and take him where he requested. After we got our "food", we went out to our vehicle and sat inside. We decided to eat a bit of it. Then to the right of the vehicle this man was pacing back and forth from the doorway to the curb smoking. I thought, how it seemed ironic since the fumes in the restaurant were just as toxic as the cigarette smoke if not more so. Then he made this hocking sound in his throat and hurled a quick loogey. Perfect timing as I was eating my mashed potatoes of similar consistency. :-PP Then a few moments later to the right of our vehicle, a mother with her toddler, rushes out the KFC door, propping her child on her hip, right there in front of the door, the toddler starts puking, over and over. I told my son, "Don't look! Don't look!" Why couldn't she have taken him across the small parking lot to the bush area? But no, right there in front of the KFC door, almost in front of our vehicle. Then she takes him back inside, and a few minutes later she, the toddler and the husband take there KFC bag of goodies to their car. I told my son, "See the kind of people that come here! This place is gross and unhealthy!" I tried to recollect myself since it was his birthday after all, and focused on the tasty 11 herbs and spices. I had my son and I eat a carrot when we got home to somehow balance the experience. I do feel for the workers at this KFC. The exhaust smell was so strong this evening. Poor people have to work in that condition. ugh!! read more

This KFC store frequently makes mistakes. 3 out of 10 times, they may give you wrong things, wrong number of things, and/or charge you wrong amount of money. The level of carelessness is just astonishing. The food quality was good, though. read more

I just can't anymore with this place. Firstly, I eat kfc once in a blue moon and I kid you not there has been an issue almost every single time we've gone here. They either run out of chicken, take a ridiculously long time to fill orders, and/or get the order wrong. It's crazy. Just now, I went through with my boyfriend because he was craving kfc mac n cheese and it's his birthday, so yeah let's get him that Mac. Not surprisingly though, our order took an eternity, which the kid at the window kept apologizing for..that's okay, we weren't in a hurry. He finally asks us if it's okay that we get crispy instead of original on our chicken, which it seemed to us wasn't an option, it's all they had, so okay fine. But then once we got home, instead of the mash and Mac n cheese with our meal, they gave us coleslaw and mash. I mean, seriously? So now I'm making Mac n cheese from a box while my boyfriend pouts on his birthday. Get it together, Alameda KFC employees. No one should be this terrible at their job and still employed, no matter what profession. read more

Biscuits, mashed potatoes, and gravy oh my! I'm a sucker for KFC biscuits with butter and honey. Drive-thru service is good because they're friendly and fast. Even when I had chosen to go in to order take-out for last year's Super Bowl (my annual tradition), they were pretty fast and on it. Good location and the parking is okay. Clean store and affordable, too. read more

KFC - Fast Food Near Me - Alameda, California

What is wrong with this picture. I bought the $5 tender box and gave me this No Corn No butter for biscuit No Spork for coleslaw which was in the box with the other hot things. Being fast is good But getting it right is even Better. Be a while before I will go back. read more

KFC - $5 Tender Box - Fast Food Near Me - Alameda, California

Only reason I'm giving it one star is that it's still standing... I have gone here five times in a row, at various times through the day and they always run out of grilled chicken! Once I went at 11am and they told me that they haven't made it yet!!!! Wait, WHAT? I am a salon owner in Alameda, and I NEVER RUN OUT THE THINGS THAT I NEED TO WORK WITH! If I open at 11 for customers that need a shampoo, perm, color ..... you best believe I will have ALL THE PRODUCT TO CONDUCT BUSINESS!!! Rude staff...and when I asked for the manager...the "acting" manager came over and acted threatened when I called her on the staff's rudeness....then she was rude, not the same person that I encountered 2 months ago but equally as rude! I am going to suggest that none of the clients of the salon, or any of my followers of my travel blog to NEVER GO HERE! Unacceptable! read more

YUCK. MOLDY FOOD. I will start by saying I haven't had KFC in over 10 years but I had my 8 month old daughter in the car and was rushing around trying to get errands done so I thought I would just go through the drive thru and be on my way. Anyway, I got some biscuits and I ate half of one before getting home. When I was taking my food out of the car and I reached for the half eaten biscuit I noticed MOLD. I have never been so disgusted ever, serves me right for eating this junk. I threw all the food out, threw up multiple times, and then called the store. The manager/owner Christy Irwin answered the phone. I told her very nicely what happened and she started to say "Well our biscuits are frozen so.." I will admit I cut her off and swore and told her to not tell me I was lying (not being too pleased that I had just thrown up multiple times and felt disgusting). After that I did not swear again and returned to being calm but Christy on the other hand started yelling at me and asking me why I was so upset. She told me I had to bring the biscuit in and she would examine it and then could refund me for my food. I'm not driving 30 minutes back to KFC with a moldy biscuit so I can get a refund when I did nothing wrong except make the decision to purchase this food. I told her I could send her a picture and she said "how are you going to do that, you have my cell phone number?". I told her I would email it to her. She proceeded to yell at me that the only way she can refund me is if I bring the food in. The point of this post is so that hopefully people will not eat here, or any KFC, ever again. How disgusting. I feel so gross, I wish I had never made the decision to go through the drive thru. Poor food conditions like this should not be allowed to exist. I will also be notifying the USDA Food Safety and Inspection Service department. read more

KFC - MOLDY BISCUIT that the owner requested I bring back for her to examine so that she could refund me. - Fast Food Near Me - Alameda, California

They forget! Multiple times, cole slaw, mac and cheese, whatever. Make sure to check your bag! Slow or busy, they don't care enough to check if your order is correct. Also, will tell you they're low on chicken. But then after taking your money will substitute breast for a wing. Yes, they will rip you off. After I paid. The lady said they were out of breast pieces and could only give me wings. I asked if there was any other chicken, original or crispy. She stated no because other people ordered chicken. We are in KFC, of course, other people ordered chicken. I was frustrated and said okay. When getting my bag, I made sure to check. Yup, they forgot the mac and cheese. Then I opened my box of chicken to see two tiny wings. Did I really just spend 10 dollars on two wings? When asking why I only got two wings, she said she told me there were only wings. But I paid for three pieces, I don't even get three wings? Finally, she gave me a total of four wings for the inconvenience. But where did these wings all of a sudden come from? Other people's orders? I've worked in the food industry before, I've had lunch and dinner rushes. I get food runs out. My issue is, if they are out of chicken, why constantly take orders? Why not refund my money? Why not cook more chicken? Seems like a simple solution. read more

OMG. Arrived about 1130 am for lunch Saturday. The entire restaurant was filthy. Garbage overflowing, slippery (greasy) floors. Don't they clean up when closing like other restaurants? Left me wondering about the kitchen area and how clean it was. After I ordered I went to the bathroom to wash up. WHOA! The condition of the bathroom made me loose my appetite. Too bad I had already paid for lunch. Got my order and left to eat elsewhere. Hopi I don't get food poisoning. read more

KFC - Just before lunch. Lost my appetite. - Fast Food Near Me - Alameda, California

I just ordered 8 pcs of chicken only which is 16.99 on the sign board, but they charged 17.39 begore tax. So, I asked manqger to explain the difference why should I pay more than posted on menu board. She has poor explanation that they charge updated price as in computer register. I should have demand "40 cents plus tax" as advertisement. But I strongly ask them either change to 17.39 on menu board or honor 16.99 as on the board. Beside the clerk who was taking order seems not knowing what he's doing. read more

I was feeling kfc for dinner tonight- I ordered 9 PC chicken in their drive thru- but when I got home there's only 8 pieces. I was so disappointed -#honesty..buyer beware- count your order before driving away. I don't think colonel Sanders will appreciate that gesture. Pia and Ben read more

Just stopped by to grab some KFC TENDERS. They're open 'til 10pm (it was 8:45pm). Guy at the counter said let me check. He went to the back came back and said, we don't have anymore tenders. I asked how long will it take to cook some. He went in the back and came back and said, we're not cooking anymore tonite. I said ok, can I have a pot pie? He said let me check. He came back and said that they were out of pot pies, all we have is just chicken. I said OK. Let me have a 2pc breast & wing. He went to the back again, came back and said, all we got are chicken thighs! I'm like WTF! I was looking forward to mash potatoes, cole slaw, biscuit and kfc chicken. I had to leave empty handed. I won't trust this place again for my night time meal. read more

Horrible horrible customer service. The guys that work there almost seem like they hate their jobs and don't really care about getting fired (which I'm surprised hasn't happened to any of them yet). On top of that, the chicken is never really fresh. You're better off getting fried chicken somewhere else than to waste your time/money at this kfc. read more

Pretty sure this place is still open because idiots like me don't read Yelp first. So I'll post this 1-star review as a 5-star in hopes that someone who wants to give the benefit of the doubt doesn't get fooled. The chicken was rubbery, soggy, freezer burned, and even though I was the only person there it took 20 minutes to get it. Walk away. Just walk away. read more

You can't expect much but a little effort wouldn't hurt. They legit forgot about 3 peoples orders, mine included. They took the orders and just wandered around in the back area. Eventually someone came around and asked what everyone ordered one at a time. Legit worst service, then again it's kfc so..... read more

Went during lunchtime... parking lot was empty... drive through was empty... wasn't sure they were open.... ignored that obvious clue.... drive through experience dialogue was pretty typical... food was not good... chicken tenders boring and rubbery... There are way too many alternatives nearby to ever go there again... the owners are just collecting the money... read more

I got the best spicy and classic chicken I've ever had from this location. I don't know if this place is always this good or I was lucky. I cant forget how fresh and tasty it was. I will come back ! But you guys forgot napkins and ketchup in my take out read more

I give the young ladies props today they were super on top of it,very pleasant, and patient even though they were very low on staff! Everything in my order was correct and the food was hot! read more

Bad customer services, I was waiting at the drive through and I think I waited around 6 min. Then I decided to go inside instead. They didn't have the side dishes just the potatoes... inside look dirty... read more

I was craving for few hot wings tonight so I went to my old hang out since I was in high school. Tonight I witnessed a staff cleaning the boys bathroom toilet lid without using a pair of gloves. Then she came out of the bathroom and did not wash her hands. And proceeded to take orders. I tried to stop her from taking orders and ask her to wash her hands. I asked to get my money back and cancelled my order. I will not go back. It's up to you. KFC staff needs to be trained properly. read more