This was the worst experience I have had while dealing with your restaurant. I ordered two crispy sandwiches, but I received the wrong order. When I came back to fix the mistake, I was treated in an unpleasant way. The employee threw the food on the table instead of handing it to me. After I took the order, I noticed that one sandwich was good, but the other one was not fully cooked and was still not good inside. Also, there were no napkins included in my order. I am really disappointed with this experience. I hope you take this feedback seriously and improve your service. read more

KFC - This. Classic Chicken Sandwich - Fast Food Near Me - Alameda, California

This KFC is still by far the best. The chicken tastes super flavorful and is what KFC chicken is supposed to taste like! The biscuits were warm and buttery. The service was quick and efficient . Drive-thru took 5 minutes on a Monday at 6 pm and the staff were super nice. Best KFC in the bay. read more

Ordered from this location through DoorDash and was super disappointed in how dry their chicken little sandwiches were.. They had a great amount of Mayo but the bread itself tasted old and was just super dry and cold. The chicken was very small, not even enough to fill up the sandwich/bun, it was more bread than anything. The order itself was correct which was appreciated and also they were quick to get my food to my Dasher which I appreciated but I'll skip on the sandwiches next time and stick with the fried chicken (which should've been a no brainer from the jump) Would return again, just staying away from anything involving a bun. The biscuit on the other hand was far from dry, warm, and super flaky! Delicious for sure and wish I ordered more than one. read more

The very convenient location every time I get a KFC craving I come to get a couple of items mostly a KFC bowl with a dirty Pepsi I think it's called But some things I noticed is the food doesn't always taste the same And one minute the KFC bowl is in a big to go container then the next time I come it's in a super small container I also hate the fact that whether I order through the drive-through or place my order over the phone ahead of time when it comes time for me to come pick it up in the drive-through they always make me park and wait for them to bring my order to the car, even if I'm the only car in the drive-through and you would think my food would come out piping hot considering I had to wait, but really it's cold... I want to keep eating at this location, but I don't know. I'm questioning it now. read more

Nope. This place is gross. I saw the Twister was back. That was one of my fave things at KFC back in the 90's. I decided to order it. It looked nothing like the photo. No lettuce at all. It was just 2 chicken strips in a tortilla with a glob of mayonnaise at the bottom of the tortilla and like a few bits of chopped tomatoes and I guess lettuce? I wasn't sure. Maybe it was pieces of the coleslaw? Whatever it was was disgusting and looked nothing like the advertisement. Shame on management for allowing this. I ordered mac and cheese as my side and before I left, I checked my bag. No spork. I asked for one, and they acted like I was inconvenincing them to do quality control and do their job. Also, there was a bunch of them working the window, and they all looked lost. Keep in mind, these fast good workers are now earning $20/hr. More than a City of Alameda pre-school teacher! read more

Orders are quick to be ready and staff are nice when I was confused about the app lol. Definitely get extra crispy chicken because reg isn't as crispy enough! The mashed potato and gravy are good too. Chicken is a little on the salty side but I didn't mind. Biscuits are good too. read more

I always choose this KFC location over the one closer to me because of the consistent service and convenience. With the mobile app, ordering has become even easier--perfect for when I'm running errands on that side of the island. I place my order ahead, swing by to pick it up, and the food is ready to go. There were a few times where they've forgotten a sauces. ALWAYS CHECK BEFORE DRIVING OFF. KFC is my go-to fried chicken spot, even with other options out there. I love their chicken! While I know people have their preferences, KFC just hits the spot for me every time. The only downside is exiting their lot. It's on a busy street, and making a left turn can be tricky. Sometimes I just go around the block to make it easier on myself. Other than that, this location is a solid choice for a quick and satisfying meal. read more

Stopped by on Sunday, 12/31/23 to by some chicken for dinner. It was my last day here before driving back to SoCal. Ordered the following to-go: - 1, 12-piece Chicken = $29.99 TAX = $3.22 TOTAL = $33.21 The chicken here is definitely more expensive than SoCal. I usually go to the one in Pomona, CA and there's a special for the 12-piece chicken for only $20. Chicken was very tasty. Parking can also be tricky and we parked on the streets. read more

See all

It's been a long while since I stopped into KFC. While running errands and hunger arose, I decided why not? Loved KFC as a kid, especially their original recipe. This time decided to try their other offerings: Mango Habanero Fried Chicken Sandwich, and Chipotle nuggets. Was pleasantly surprised as I actually like the sammie better than the Chick Fil-A, Burger King, and Popeye's versions. Nuggets were solid too. Download their app for coupon specials. I got the chicken sammie for about half the regular cost due to an online special. Service at this location was quick and easy to pickup my online order. Located near the intersection of Park St and Encinal Ave in Alameda read more

See all

Well, it's been about 3 years, so I guess I will update my review of Alameda's only KFC restaurant. I had a craving for fried chicken, and it was still early enough to hit the KFC drive-thru. I ordered the 4-pc meal combo for about $15, and selected "extra crispy." You can't really mess up the sides because there's no choice. The 4-pc meal comes with a biscuit, mash & gravy, and a soda. The biscuit and mashed potatoes were so-so. But the fried chicken was fresh and juicy. The breast was as big as my hand. I also had 2 drums and a wing section. FYI: The wing section w/ little drumstick is considered white meat. My soda didn't have enough ice, and the drink wasn't cold. The problem with my KFC experience on April 28, had to do with how they operate their drive-thru. The Alameda KFC has a small parking lot and narrow drive-thru. What they did was....they park cars after you pay. Usually, you order, pay, and then get your order. At KFC, you order, pay, and then wait in the parking lot. I had to park in a delivery driver space, up against a blue handicap zone. The parking lot is too small, hard to maneuver in, and only has one driveway (in and out). Geez, the reason why I used the drive-thru was to avoid parking in your lot! Next time, I'm parking in the street and then wait outside the door for my order. read more

KFC - Large breast - Fast Food Near Me - Alameda, California

See all

The food at this place has really gotten better over the last few years. It's a nice young lady that works there her name is Natalie and she gives great customer service and she's very patient with you too . read more

Showed up an hour before closing and waited a full 40 minutes for our order. Drive through line wasn't crazy long and we were asked to park in their Togo spot and wait. Well we waited, then called to ask about our order and got some lie about how soon it'll be ready and why and then we waited some more. 0/10 would NOT recommend. I'd give negative stars if that option was offered. And they always always forget the extra side of gravy that we PAID for. We'd go anywhere else but this is the only one on the island. read more

This kfc needs better customers service. The restaurant onthe website says that it closes at 10 pm so I walk over at 9:05pm to try and get a family bucket meal gor my family and I try to open the door but it's locked. I try to get the employee Tyenruon bit the young Latina lady just rolls her eyes at me. I still want to order so I knock on the door.. Finally a young man named David says we are closed I said bit it says 10pm, He then says drive thru is open but the lobby is closed. Lime what, it's raing and I walked all the way over in hopes to purchase some food, but instead of being courteous and taking my order and saying we'll now you know for bect time would've been great customer service instead they turned me away and I will no longer attempt to come here. Please put a notice on the website saying the lobby closes at 9pm I'd that's the case. It could save a lot of people some trouble. Also please train your employees on how to greet paying customers and not roll their eyes because that is so rude. This was on Dec 22nd and there was also an older lady who also saw me and ignored my attempt yoget her attention. I guess ima go to crunchy chicken on webster instead. read more

Took 20 minutes to get the order and it was still a wrong sandwich. On top of that, it was drowning in mayo that made it unbeatable. Save your time and money. Go somewhere else. read more

Kentucky Fried always has been a standby for me Offering good food at a good price. That was not what I experienced yesterday. The chicken tasted old and it was dry, and the pieces of chicken looked like they were dropped on the floor and stepped on before deep frying. I also got some pie bites that were soggy and were thrown in with the chicken and were un-edible. Save your money and don't go here. read more

Me and my mom go here to eat, I think the restaurant is neat and clean, and the service was great the people is very nice and friendly. But the food is fine, I would came here to eat again if I don't know what to eat. Kind of sad because they forgot my bbq and sweet&sour sauce. read more

Very bad service from the employees here. Ordered two buckets of the eight piece chicken and notice there's seven piece in one of the buckets when I got home. Count the chicken there before you leave read more

The cashier did not know how to use the POS system to choose drumsticks only so they said the coupon which expires on September 30th 2024 was already expired on September 29th. They were extremely rude and disrespectful. I recommend going to KFC in Oakland instead, they are nice and understanding. read more

KFC - Coupon they did not accept - Fast Food Near Me - Alameda, California

I saw that KFC had a Tuesday special online or app deal for an 8 piece bucket (4 drumsticks & 4 thighs) for just $10. Crazy to see that the menu price was over $24. I was able to order online for pickup and within 10 minutes of arriving, my order was ready. The chicken was warm and good but it was a little dry and maybe lacked some flavor. I chose the original recipe and it tasted like regular fried chicken that I get at Safeway. I'm just glad the chicken was fully cooked. The last time I had KFC, there were some chicken pieces that weren't cooked properly and the inside were raw. This is a small location with only a couple of tables inside. It seems like most people just take their food to go. I was surprised to see that there was a drive thru. They have a parking lot but parking is extremely limited. read more

KFC - Tuesday app or online deal - 8 piece bucket (4 drumsticks & 4 thighs) for $10 - Fast Food Near Me - Alameda, California

I placed an order on line at KFC in Alameda California on 7/27/2025. I realized that my order wasn't correct and ask the female manager who has been there a very long time to refund my credit card so I could re order the correct meal. She refused to refund my credit card and didn't give me the incorrect order. I waited a very long and ended up leaving KFC in Alameda California without any food or a refund. I'm planning on seeking legal assistance due to my PTSD and the fear of retaliation after the horrible way I was treated. I would highly recommend going to Popeyes where customers are treated with dignity and respect. read more

WHEN: Monday @5:30pm I came by Saturday night only to learn they close an hour early because of COVID-19: 9pm, not 10pm. I hope they update this on Yelp. So I came back Monday on a whim because I really wanted to try their french fries: SECRET RECIPE FRIES - $4.99 (Large) This was SO good. It's like their Potato Wedges, but less starchy, and the flavors are so much better. It tasted like it was "Fried Chicken" flavored! It was so fresh, hot, and crispy! There's a lot in this container. Seeing that they've been serving donuts as the buns to their fried chicken sandwiches, I decided I wanted to just try their donuts as well: DONUT - $1 This was made fresh! It was so warm, and had a lot of icing on it. I was so happy and impressed. After ordering, I was told that I will have to wait 4 minutes for my order to be ready. This was music to my ears because that meant my food is made to order. YES!!! Pulling up to the payment window, I appreciated that the staff had both their masks and gloves on, and they were playing some good jams inside. After payment, they nicely asked that I wait in the parking spot marked "Curbside Pickup". I didn't wait too long until my food came out...all very hot! By the time I got home, my Secret Recipe Fries and Donut were hot, and yes, that was my dinner. Dinner for both my partner and I actually. It's okay it was Monday. Dare I say it, but I may have just found my new favorite donut shop (c'mon they serve donuts at night!). read more

KFC - DONUT - $1 - hot n fresh!!! - Fast Food Near Me - Alameda, California

See all

I guess I got lucky with great food and service during a slow hour on a Sunday. We ordered an 8pc family meal, 6 chicken tenders, and a spicy chicken sandwich. We went through the drive through. Our order was completed quickly, there were no mistakes, the cashier was really courteous and generous with the sauces. Chicken was hot, crispy, well-seasoned, and delicious. One thing I will say is that $50 for fast food seems to be the new normal. It's not just KFC. Inflation is insane and wages are stagnant. F*** capitalism. read more

I was craving for some popcorn chicken after see it on some YouTube videos, so I decided to stop by here for some popcorn chicken since it near my laundry place. For a $11, I got a rather small size popcorn chicken, and a semi soggy fried. The popcorn chicken was not, bad wish it have some kick to it. The fried didn't taste too bad either, it was just soggy for some God dam reason. I didn't realize it until I started eating, but they didn't bother to give me any sauce or asked if I wanted any. Hence the low rating. It wasn't the food chain fault, it's just the location shitty staffs. read more

KFC - Large Popcorn chicken and a fried ($11) not worth it, very small size - Fast Food Near Me - Alameda, California

Well it's been a long time. I had hoped they would have got their act together. Nope nope nope. Super rude employees at the drive through window. And the chicken nuggets incredibly bland. Just terrible. Too bad. read more

I pulled into the drive through, no one was behind me. I looked over the Menu for about 10 seconds and the last on the speaker was incredibly rude, I politely asked for a moment I took another 10 seconds , still no one behind me. And she jumped back on yelling at me. I pulled forward and asked to speak to a manager , recorded the whole thing of the Manager telling me if I don't order in 60 seconds to leave I told her I was there only for 20 seconds with kids in the car choosing there orders. She told me to leave...got it all on video. KFC in Alameda this us a bad look and quite crazy. read more

The ONLY reason I'm not giving 5 stars is because I've only had a few items. Today I got the Spicy Famous Bowl and just look at it!!!! It might look small, but I have big hands. Trust me, this thing was full to the brim and had plenty of spicy popcorn chicken and everything else! This is the standard I wish all Fast Food could achieve. Good job to whoever made this! read more

KFC - Spicy Famous Bowl - Fast Food Near Me - Alameda, California

Look, I really love the dark meat extra crispy spicy fried chicken. Excellent fried chicken. The service has always been good. Parking is easy. However, they've made some mistakes lately. Once, I ordered on line and showed up at the drive thru to find out that something happened and it would take another half hour for the extra crispy fried chicken to be cooked. But they took my order on-line anyway. Not good. Then recently, I did take out and ordered a combo. They got me my food but I didn't realize until I got home that they forgot to give me a drink that's part of the combo. I know I should have remembered, but can't I rely on KFC to give me my order correctly? read more

This location's service is incredibly slow but at least friendly. As someone who's in a pinch here and there to get a quick meal, I appreciate the creation of this box lol read more

KFC - Fast Food Near Me - Alameda, California

Tiny teeny portions . Not a value for your dollar. Pity. I grew up on KFC. Where do they get drumsticks that are smaller that a chicken wing drumette? read more

Door Dashed ordered chicken tenders w ranch and bbq sauce, no sauce in the bag.. ordered extra biscuits, what'd you know, no butter..Doesn't take much effort to throw some of that ish in a bag smh read more

Absolutely a horrible customer experience every single time. I don't know how this restaurant stays in business. Consistently they don't seem to have what you order. Then they try to Palm off some inferior product as a substitute. How do you constantly run out of your most popular items. There is never a manager on duty or quite possibly they hide from their customers because they are unable or incapable of resolving basic service issues. Drive on by and don't stop here read more

Not bad fast food spot. The Nashville chicken is good and chicken sandwiches are some of the better chicken sandwiches in the fast food game. I wish they had a few more sides like maybe bring back baked beans and potato wedges and maybe offer a few more soda options. I tried their Nashville hot wings and they are pretty good with a side of cole slaw. read more

I came here with my mom around 8:30pm in the drive thru. I usually wouldn't write a review for fast food places bc it's fast food :p but I just HAD to write a review about this. We saw this little boy standing waiting to order at the DRIVE THRU SPEAKER and we were so confused. We let this lady go ahead of us since she told us what they were doing. Turns out to be that they're not letting customers come inside to order, but they want them to physically walk through the drive thru - like that's so dangerous??? We asked them why they're allowing that and their response was that it's the manager's policy. They should've took orders at the door especially for safety reasons. Also, the guy at the drive thru window said "hey ma" to my mom. First of all, don't catcall her or whatever...and second, you're working in customer service so don't be talking that way??? So uncomfortable omg T_T Just got the 3pc chicken tenders which were basically $8....for some hella thin pieces. KFC used to be so worth if and now the quality has gone down so much. Side note, I think it's funny how they have "secret recipe" fries when I damn well know they're frozen fries just tossed in the fryer LOL read more

KFC - Fast Food Near Me - Alameda, California

So I order a chicken sandwich and 3 wings at 5:28pm, from Rebeccae, her spelling. Its now 30 minutes and still no food. I will advise if and when it ever shows... read more

KFC - Order slip - Fast Food Near Me - Alameda, California

A sub-standard location Terrible everything Food Cleanliness Manners Will not be back after many attempt Pathetic read more

Simple order for two meals , wrong sides, wrong chicken pieces( all drumsticks) wrong coating? What was left to get right. read more

There is a certain consistency you'd expect from fast food restaurants. I didn't expect stellar service and this place did not dissapoint. On the contrary, it doubled down on lousy service. My order was incorrectly taken several times (not just once), which meant that the server was not paying attention at all (and I was the only one at the counter). I know I shouldn't expect much but I almost felt that he and his co-worker were deliberately providing bad service. And on top of that, I KNOW they over-charged me (gave me a small side for the price of a large). Lastly, I came home and at the very least, I was hoping to erase all this bad experience with some familiar and finger-lickin' good originals from the Colonel himself. SADLY, the chicken was overfried and tasted bad (considering I love all kinds of fried chicken). It didn't even taste like a KFC anything. I don't know... maybe the proprietors of this place don't care or don't have high expectations for service and quality of food. Admittedly, I bought food here early this year and did not have the same experience. Really, most Yelp reviewers only post when the experience is really good or really bad. This was REALLY bad... and I had a feeling as soon as I stepped in that it was (I'll trust my Spidey senses next time). read more

KFC - That is NOT an original. Sigh. - Fast Food Near Me - Alameda, California

Merry Xmas - this is a gift ! I have high hopes this will be old news . Wishing you success read more

With the $5 fill up box of a two piece thigh and leg, mashed potatoes, cookie, and a soda, it's hard to pass up this deal. Normally I go through the drive thru but whether the drive thru or at the counter, I've never experienced some of the horrible experiences others have stated in their reviews. The three stars is for the temperature of the chicken at times; it can be lukewarm like it's been sitting for awhile waiting for someone to order it. I've had better at other locations so three stars seems appropriate. The drive thru is some times a bit slow compared to parking and ordering inside. My neighbor though has told me that there was a time when he went through the drive thru and the lady forgot to give him his change. He had to remind her that he'd given her a $10 bill for a $5 meal; she'd only given him back a dollar. However, like I said before, I've never experienced this. read more

KFC - Appreciate the separation in packing for my #5 combo - Fast Food Near Me - Alameda, California

Sometimes you're forced to come to a place like KFC. SURGEONS GENERAL WARNING ABOUT THIS PLACE: One Serious issue about this KFC: The drive thru exits right into the walking entrance into the store. Someone will get hit by a car and eventually get killed unless that dumb idea isn't re-engineered. I had decided to walk in and ordered and nearly got slammed by an SUV on the way out. Service decent; food ok; prices: excellent with a coupon. Take it and go back home and hope that no yelper caught you sneaking in here or *yikes* even writing a review about a place like this. read more