Working with Denny and Keystone Builders was the grossest case of unprofessionalism I have ever experienced. Keystone put a new roof on my house. during this process Denny had broken down the numbers for me so I could clearly understand the insurance claim process. I was told several times it would break down so I would owe nothing in the end except for my deductible which was $2,500 so I was absolutely shocked when I received a bill from Keystone for $8,600! during this process I had also referred Denny to my son who needed help with damage to his roof, for which he made an insurance claim. I called Keystone to question my bill for 8600 and Denny took it upon himself to contact my son, talk him out of repairing his roof and talk him INTO paying my bill by saying things like "your mom has done so much for you". my son ended up paying my bill with his insurance money, that was paid to him from his insurance company for his own property, not my property. Denny was not a personal friend of our family therefore he overstepped the boundaries of professionalism in a way I could never expect. needless to say I was appalled. So now my son has a damaged roof he cannot afford to repair, I have a new roof i did not even need (mine was only 6 yrs old at the time and had dings in only 11 shingles!) But Keystone got paid and I guess thats all that matters to them in the end.
MY CONCERN IS THE FACT THAT THIS MAN WAS SNEAKY AND TOOK ADVANTAGE OF MY 21 YEAR OLD SON FOR THOUSANDS OF DOLLARS AND NOBODY WITHIN THIS COMPANY SEES THE PROBLEM WITH THIS MAN'S CONDUCT!
FAST FORWARD TO MARCH 7TH 2026. I AM NOW RECEIVING TEXT MESSAGES FROM DENNY HARASSING ME ABOUT MY REVIEW. IVE CONTACTED THE OWNER, JOSEPH AND HAVE VERY LITTLE CONFIDENCE THAT HE TOOK THIS MATTER SERIOUSLY. read more