These guys worked their tails off for us! They went to bat with our insurance company and never…read moregave up on us. After 2 denials from our insurance company for hail damage to the roof, we finally got it covered. Mike worked with us very closely and advocated for us beyond what most sales people would do. This is NOT a storm-chasing group, they are the real deal. I highly recommend them. A+++

This review is for initial consultation and communication. Miranda and Jeremy at NexGen Exteriors…read moreresponded to my Hail Yelp signal and promptly sent crew members over after a recent wind and hailstorm to help document damage and again when the insurance adjuster came to inspect the damage. They (particularly David) were informative with ideas to address specific challenges to my roof/gutter/siding situation. Will update my review as quote/work proceeds, pending insurance approval, a process that NexGen also was familiar with and able to explain. I mainly want to emphasize that in the post-storm stress and whelm of having a tree come down and damage various this old house things, they offered professional, non-judgmental, and reassuring presence and keen trained eyes spotting the needed repairs and improvements to better "weathering" the next one. Their warranty offers and thorough follow-up made me feel confident about scheduling the consultations.

Ricks roofing did an amazing job replacing our roof. The guys arrived early and got right to work…read more The roof was replaced and totally cleaned up in 5.5 hours. The dumpster was dropped off and picked up at the designated time we agreed upon. Jessie kept us informed of the project and timeline and was always available for last minute questions. They will be replacing our siding soon. I would highly recommend them for any project.

I hope your guys can roof and side better than they can drive. Because they have no clue how to…read moredrive.

I highly recommend everyone stay away from TCR. TL;DR several roofing installation mistakes made,…read moresevere lack of communication from TCR throughout the entire process, and I was asked to write a review before work even began - red flag. After getting roof replacement quotes from 5 different companies, I decided to go with the second to cheapest option - which was Twin City Roofing. And of course, I got what I paid for. The problems began after I signed the quote and handed over the deposit check. I live next to a day care and young children play outside all of the time. Paul, the project manager that was working with me, suggested they perform all of the work on the 4th of July week since kids likely wouldn't be at the day care then. I arranged with my neighbor to not have kids there that week. A few weeks go by and I didn't hear from Paul or anyone else at TCR. The Friday before the 4th of July week, I reached out to Paul to find out when they would be coming and he said "Next week I believe". Then on Monday when no one arrived, I reached out to Paul again. He responded by saying he was on vacation and that Robert P. in the production office could help. I reached out to Robert and he said "I can tell you it won't be this week." Obviously I was unhappy that the roof wasn't going to be replaced that week but I was more upset with the lack of communication throughout the process. It should not be on the client to have to contact the company multiple times to try to get answers. Nonetheless, when the roofers came to replace the roof on my house, garage and shed, they came unannounced. The concerning issues came from work on the roofs. The shingles on the ridge of my shed transitioned from shingles that are meant to be put on ridges to what look like starter shingles. It is very obvious this is not correct. And on my garage, there is a full 15" of a starter shingle that is literally just hanging from the edge of my roof. How did this get missed?? And the biggest issue is with the flat roofs on my house. I asked all of the appropriate questions to Paul from the outset to make sure that there would be grading on the flat roofs such that all of the water would flow to the spout and drain. Alas, a few days after the work was complete, we got our first rain storm and I saw water pooling along the edges of the flat roof and heavy pooling in one corner. I contacted TCR on July 14th and sent pictures of all of these issues. I didn't get a response so I sent a second email on 7/20. I finally got a response from Tyler and he asked me when would be a good time the following day for him to check out my issues. I responded with a time in the morning. I then didn't hear back from him and he did not show up the next day. I was later contacted by Robert and he said he was working on a game plan on getting my issues addressed. Five days later (7/26), he sent another email saying he would have a game plan the following day and he would let me know. As you can imagine, I did not hear from him on 7/27. I emailed Robert again on 7/28 with no response. Finally on 8/9, Tyler came out to my house to take pictures of my concerns. He agreed that all of them need to be addressed. He said he would let me know soon what the next steps would be. I have not heard from him since. I emailed Robert on 8/16 telling him Tyler came out to my house and that I was looking for more information when the fixes can occur. I have not heard from TCR since - at all. I should have known from the get go something was off because after I gave Paul the deposit check, he asked me to write a good review of his efforts to boost the company. I was certainly not going to write a review for services that had not yet begun. If you do go with TCR, make sure to pay as little as possible up front so they have to come back and fix issues before they get their full payment.

This company is so disorganized and is losing employees. I was assigned three different project…read moremanagers and never received any information about how a phase of the project went. The crews showed up without warning three times, which is dangerous and disruptive for my tenants. They attached my gutters to rotten wood that was supposed to be replaced and left the gutter guards with space so debris can get in. I have never felt so helpless and trapped in a contract with a company that does not communicate about what is to come, what has happened, and what will be. I am not certain or confident that the work has been finished and finished well. They really broke my trust. The stress, anger, and fear that I have felt for the past six months cold never be worth the price.

Had Kaufman install a rubber roof on our home and new flashings. It was and has been nothing but a…read morenightmare. Huge gaps left where they laid heavy beads of caulking. Some flashings were installed incorrectly resulting in water intrusion. The seams on the rubber were not laid to shed water they were stacked and the rubber was cut short across the entire roof. The drip edge was installed directly against the facia which has resulted in the facia now rotting. When I asked about all of this the owner came out and said as a homeowner it's your responsibility to get on the roof every year and remove and replace caulking. NEVER EVER AGAIN will they get a penny from me. Be very cautious when dealing with this company.

These guys did an amazing job all around…read more They came out when I wanted a quote. Asked about what I wanted and times that would work for me. Helped me work with my insurance company. When it was time to do the work they were started to done in less than 5 hours. My roof looks amazing and came with a great warranty. They do great follow up and have great customer service. If I evern need a new roof I will use them again.

We're really thankful to work with Dave and his team! We got multiple estimates to replace our…read morerusty and leaking gutters and rotten wood soffit and fascia. Dave's estimate was the most competitive and we appreciated that he had multiple payment options. He kept us updated on the timing and his team did a great job removing the old gutters/soffit/fascia and installing the new aluminum gutters/soffit/fascia. I'd highly recommend him and will definitely be reaching out to him for future house projects!

I left a voice mail and sent 2 FB messages to call me back to inquire about services but never…read morereceived a call back or message back.

If you're looking for a roofer you can actually trust, call JR…read more Flat roofs are a completely different animal, and it's amazing how many contractors don't really understand them. JR clearly does. His knowledge and experience were obvious from the first conversation, and he took the time to explain not just what needed to be done, but why. What I appreciated most was his honesty. Instead of trying to sell me on the most expensive solution, he walked me through where it made sense to invest and where I could save money without sacrificing quality. That's incredibly rare. He's already gone above and beyond throughout the process -answering questions, being responsive, and genuinely looking out for my best interests. He's an old-school guy who cares about doing the job right, not just getting the job. JR has earned my trust, and he'll be the first person I call for any future roofing work. I'll be recommending him to friends, family, and anyone looking for an experienced, honest roofer. Highly recommend.

Excellent experience with JR Nokomis! He made a crucial repair of my roof for a fair price. He is…read moreknowledgable and prompt with excellent communication, clearly explaining the nature of the problem and his measure to repair. A breath of fresh air.

I feel lucky we wound up with NJR. Noe was very responsive and explained the whole process from…read moreclaims to insurance negotiation to roofing. The insurance company was being recalcitrant about the damage and expected payment. Noe handled the negotiation process with the insurance company's inspector and claims adjuster from start to finish and kept the whole job at the quoted price with no surprises. Crew was very fast and respectful of property. Noe stuck with us afterwards to deal with the post install inspection and depreciation adjustment. Great experience, highly recommended.

Noah was dogged in working with our insurance company to get us the best claim possible. He took…read morecare of everything. The crew worked hard and diligently for 12 hours and clean up was immaculate. We have a couple of big projects on the horizon and we will definitely work with NJR again.

I had a new window put in the living of my townhouse. This company was exceptional from the first…read moremeeting to the final result. The crew that worked on my living room was excellent, very professional, considerate of my property and worked hard. I would highly recommend this company for window replacement.

I had a great experience with everyone I worked with here, from the salesman to the installers. I…read moreused Yelp to get estimates from several window companies and these guys had the lowest price, best reviews and an A+ rating from the BBB. They replaced 12 picture windows in a 1950's house, which required quite a bit of interior trim. I had to wait a number of weeks for the windows to be fabricated. Once they were built, they scheduled installation and everything went right on schedule and was done in a day and a half. The interior trim did need some caulking but I did that, and painted the trim myself to match the rest of my interior. The outside colors coordinate well with my house colors. 100% would recommend this company and may use again for more windows.