family outing with kids first ski experience, planned months in advance. Upon arrival were told equipment rented was not available due to overbooking it was first come first serve. Incredibly unprofessional and in retrospect should have checked many, many negative YELP reviews. read more

Went here for our anniversary the staff were great! We received a complimentary bottle of champagne, $10 off on the gondola ride or ice skating, and 2 free drinks at dinner. The food could of been better for the price we paid. Overall was a fun trip and good memories. There are other places for cheaper with the same attractions. This was a highly recommended area in Colorado. We would go somewhere else next time we decide to visit Colorado during the winter. read more

Keystone is the perfect mountain for all leaves of skiers and snowboarders. It's really nice that a group of friends/family can go up, pick the trails based on their availability, meet at the bottom, and all have a good time. There's also fear ski and snowboard classes for kids and adults that might need a little extra help their first couple times. Not only is the mountain great, the resort itself is really fun. There are lots of food and drink options, and little nooks leading up to the base that are fun to hang out. I really love the gas fire pits that's are scattered around. If you have someone joining who doesn't want to ski or board, there's a lot of little shops and areas for them to hang out. The parking is also pretty well managed. If you're not an early bird or if you're traveling from further away, there are parking lots with free shuttles to get you to the mountain. It's definitely easier if you get to Keystone around 8/9 since there's a free lot right by the entrance to the resort. Keystone also offers a lot of different options for places to stay overnight. You have to book on advance, but it's worth it. I would suggest not going over a holiday weekend. It can get super crowded, and just isn't as fun to ride. I went on Martin Luther King weekend last year and had to wait it long lines/there wasn't much space in between people riding. read more

Came to the Keystone Lake Ice Rink. First of all, super hard to find this place. You have to park in a lot and go under a tunnel and walk down to the ice rink. Okay, we figured that out and it was settled. Got to the rink and unfortunately, forgot our cards (our fault). Asked the staff if card number entry or Apple Pay is possible. They're not sure - they went to find the information. Come back, it's possible to manually enter information but an ID is required. Staff member informs me that it's not possible to show electronic ID because it could be false. I explain that the photo ID is proof I'm the owner. Okay, settled, we move on. I tell them the card numbers and show my ID. Then we pay $30 for rental skates and 2 hours of admission even though I was with a Youth skater - was still charged for 3 adults. The ice is choppy and snowed up, the skates are dull. There's no lights outside in the dark. Overall, not really worth it. read more

Winter: the time of year every single ski resort is packed. Winter for me: a time I dread as I'm not a snow bunny by any means. Although I'm not a fan of the snow, there is something magical about being in the mountains seeing the snow fall. So when our friends suggested hitting Keystone for a weekend, we weren't totally opposed. Being that the hubs and I don't ski or snowboard, we opted to hit their tubing hill - which we heard was one of a kind and worth checking out. ++ Adventure point - located at the top of the ski resort, past the ski lift - is the worlds highest tubing hill! ++ The hill is divided into "lanes" each featuring a different height! The taller the lane, the faster you'll go! ++ Staff is ultra helpful, gives you the extra push you need to get down the hill and are informative about varying heights! ++ Automatic tube lift, you can stand on! Just hop on, hold tight and the lift takes you right up to the top! +/- Sessions are hourly, which is either the perfect amount of time, or not enough - depending on your love for the outdoors! - Tickets are pricey AF. When we went, tickets were just under $25, but NOW tickets are $34/person/hour! yikes! With plenty to see and do at Keystone, I know we'll be back! read more

Keystone Resort - Tubing girls! - Ski Resorts Near Me - Keystone, Colorado

Great place to ski and dine! Definitely a must visit, night skiing was wonderful!!!!!! read more

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I bought an Epic Season pass this year and decided to get an early jump on the season with a 3 day and 1 night ski trip to Keystone in early December 2017. I flew into Denver, rented a car, and drive about an hour and half to Keystone. I stayed in a condo rental "Black bear" in the Keystone Village and really loved this resort. Sure the snow was limited this year for the first week of December, but the quality of the snow making, the nice terrain, and the fast lifts made this a fun trip. What I loved about Keystone is that everything is located within a 150 yard walk. Condo, ski rentals, restaurants, grocery, bars, tickets, gondola, parking, etc. was all very close and an easy walk. The night skiing was fun, but sorta like skiing in a black and white movie as it was hard to see all the bumps and moglus on the runs, but if it is not too cold, then take a few runs as the same ticket works at night. read more

Keystone Resort - Ski Resorts Near Me - Keystone, Colorado

This is what happens when the "experienced" ski lift operator isn't paying attention after 1 child and 2 adults fall getting off the Santiago chair lift. A child fell with her snowboard getting off the chair in front of us. We saw, and as we got closer assumed the operator would stop or slow down the lift...nothing was happening. So we had to make a game plan on how to maneuver around the child which caused my mother on the far left to fall trying to move around the child, I then tripped on her skis because she was on the ground, my husband on the far right stayed on the lift or else he would have fallen on-top of us. We've been skiing here for 10years. We have NEVER experienced such inconsistency and negligence at Keystone, that's why we keep coming back. Why all the sudden the employees are not paying attention is beyond me. Even after we fell, the lift DID NOT STOP. Which hit my mother in the back of the head. And i had to duck so it wouldn't hit me in the head. My husband had time to jump off the lift, undo his snowboard bindings, and walk around to help my mother and I stand up before the lift operators even came outside. She got 12 staples in her head because THEY were not doing their jobs. And after the fact we get no response or the accident report from Vail corporate. They don't care about their customers especially when something that screams negligence on their side with their employees. Skiers beware. We will never be back. read more

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Great time but VERY expensive day for only having one slope open. It was almost $200 for 2 lift tickets and that didn't include the ski and boot rental. I probably should've just stayed next door at Arapahoe Ski Basin which was MUCH cheaper. read more

Keystone Resort - Ski Resorts Near Me - Keystone, Colorado

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This is my first season skiing and I bought a keystone plus pass. Keystone is an amazing place to learn if you are a First timer! They have a few different learner areas that can help you get started. My favorite is Discovery mountain which is more towards the back side (you can take a bus there if you park at river run). It is so much less crowded than the front learning areas so you can more comfortably practice turning and picking up speed! I recommend getting to the resort for the first chair lift at 8:30am. By the time the clock strikes 10am the whole resort is packed! Also, for any gluten free peeps.. there are amazing GF cookies at the Mountain Top cookie shop if you're looking for a little snack! read more

Keystone Resort - Ski Resorts Near Me - Keystone, Colorado

1. On Sunday 2/13/22, I did NOT see a single yellow jacket safety person the ENTIRE DAY ... many people (mostly young snowboarders) were straight-lining down the mountain ... it was crazy and very dangerous ... I don't get it ... why NO YELLOW JACKETS ? 2. My son and I ate at the Outback ... His chicken tenders were ice cold ... Actually partially frozen ... Not safe ... Not acceptable ... And the woman behind the counter was totally rude ... Like terrible, mean and confrontational ... 3. The 11 am Orange route bud driver literally almost crashed into me ... I had to jam my breaks, or they would have taken out the front of my SUV ... They we're going way way way too fast ... And later when I took that bus, the same driver was still speeding ... And every time they stopped the bus, everyone and all their equiptment flew forward ... And the driver couldn't care less ... read more

A FAILING RESORT AS WE WITNESS THE FALL OF ONE SKIING AMERICAN DESTINATION THANKS TO BLUE STATE WOKE POLICIES. Here is another more recent and relevant story which encapsulates our own personal experience. Vail resorts HAS NOT MADE OUR SKIING EXPERIENCE BETTER AFTER MANY YEARS, IT HAS ONLY BECOME WORSE! https://www.denverpost.com/2022/01/28/vail-resorts-complaints-epic-pass-staffing-colorado/amp/. After much excitement of the new Bergman lift opening very recently, taking skiers to an even higher elevation, some current management policies and direction may doom Keystone resort altogether. On National Customer Service day, IRONICALLY ENOUGH!!!! Jan 17, 2024- I was compelled to forward a complaint to Vail resorts' executives for the terrible hospitality and poor customer service on behalf of Keystone Resort's management desk. They treated us like livestock,- we felt hustled. We felt discarded and pushed out upon check out like if we were trespassers. We were not allowed remain parked in the guest garage beyond our check out time. While I have to recognize that this is indeed a private resort and Keystone has the right to allow and not allow people on the property, I question this policy as a paying and returning guest. I simply have the choice to either continue funding Vail / Keystone or not. So do you. Is this really the proper way to treat guests? We wanted to try and ski for maybe a couple of hours and then turn in our equipment. We hadn't been able to ski except for 2 half days mostly due to weather caused closures along with an Epic pass black out day. My family and I were very disappointed. During our last couple of days we even heard other guests complaining about the low quality of attention. Keystone resort's quality has quickly diminished over just a few short years. In the past, it was my preferred family winter vacation destination until we began to experience low quality attention and an incredible lack of care. Approximately 2 to 3 years ago now we experienced several problems with the condo we rented for the week and tried to bring it to the attention of management. These were significant issues and we were blatantly ignored. We were so upset that we chose other destinations from there forward. This year we foolishly decided to give it another chance anticipating another trip soon thereafter. We fell for a family promotion and thought to feel it out. Assuredly, our observational experience was not our imagination. Our conclusions was the result of a significantly diminished quality of service. It appears that Keystone has hired some of the wrong people in key positions for their reservations and general customer service. This has become a prime example of which type of people just should not occupy those positions. Skiing is an expensive past time and those who can afford it expect and demand high quality service. These poorly educated employees just don't understand this nor do they care. This is the wrong placement of people for this industry. It is important to say that it did not appear to be the same case in many of the departments under the greater management. In fact, the workers in the rental shop have been excellent as always. Keystone resort use to offer free cookies for the kids and wagons around town to make lugging equipment and kids easier. This has gone away along with other eroding benefits which beckoned family vacationers like us. No more characters walking around for the kids to have a surprise thrill at random, no more festivals that we have become aware of, no more parades where cookies are passed around. In fact our experience as I explained was a bit bitter and we very likely will not return and continue to fund Vail resorts/ Keystone depending on how they handle my concern forwarded on National Customer Service Day. I will update this hopefully soon. Based on this observable experience, I predict a significant loss of affluent visitors to Keystone and significant loss of promotional appeal very soon under this kind of management. I would say, avoid coming here and let's all make something else, some other place happen as a voice against continued liberal policies which further erode and lower our social standards down toward the poor standards of third world. ONE VERY POSITIVE THING I WILL ADD AND AM HAPPY TO REPORT, THERE IS STILL BIBLES AVAILABLE IN THE CONDOS. AS ALWAYS, WHERE THE WORD OF GOD IS THERE IS ALWAYS HOPE. read more

This is one of our favorite places to ski in Colorado! We've stayed here multiple times in the last 15 years, and River Run Village at the mountain base always has something fun going on. We usually stay slope side at one of the available rental condos, as we love to ski in/out and then walk to the village activities after a long day on the hill. Very kid friendly, with plenty of activities on the mountain and in the village. The ski school here is terrific as well, especially for the kiddos. Although you should expect costs associated with a resort area are always going to be pretty high, things aren't too unreasonable. Vail Resorts runs things, so if you are familiar with them you'll know what to expect. If you are coming from out of state like us, Vail Resorts has a very flexible refund policy on lift tickets and rentals if you purchase them in advance online: "Eligibility for a Refund - Unused Lift Ticket. If you have not used your single-day or multi-day lift ticket, you are eligible to receive a full refund for your lift ticket if you request a refund before 12 p.m. (local time at the resort) on the first date for which your single day or multi-day lift ticket may be used." Some resorts have no refund policies, and they will keep your money regardless of why you had to cancel your vacation. Do your research ahead of time and know what you are getting into before spending hundreds or thousands of dollars before you make your trip - or pay for the insurance. Highly recommended ski resort. read more

Keystone Resort - Ski Resorts Near Me - Keystone, Colorado

Just started skiing here this year after spending the last 10 or so skiing at Loveland. I love the terrain and how spread out much of the mountain is. The views are amazing and there's free parking! Can't wait to hike to the upper bowls! Be careful here in the early season. Lots of park rats and jibbers come here and recklessly fly down the slopes until their precious park is built. Would have given it 5 stars but it's so damn expensive here. $25 for a Gatorade and pulled pork sandwich is a freaking joke but that's the Vail Corp. way! Will be packing a lunch and bringing my backpack from now on. read more

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Please treat my five star review as one coming from the vantage point of a father taking his family skiing. I loved it, and have been multiple times now. If I were still in my 20's/30's looking for more of a party scene with some skiing mixed in, I'd probably prefer some other options, even though there's definitely one mid-mountain lodge that has that vibe with live DJ, drink specials, loungers outside, etc. Okay, so, family ski trip; if you're staying at an on-site hotel, kid lift tickets are free. It saved me whatever ridiculous price Vail Resorts / Epic charges for kid lift tickets, probably upwards of $90/day, and that will certainly buy some meals. We stay at the Hyatt Place which is fantastic and within walking distance of the lifts on the Mountain House side of the mountain base. There are two good food options within walking distance of that hotel. We were content to remain over there for most of our time, but did venture to the MUCH busier River Run side of Keystone for one evening; that's the side where the gondola is, more restaurants, all the shops, etc. Personally, I found the River Run side's shops to be enjoyable, and varied, but the food options were really mostly mediocre to horrible. You can read the Yelp reviews to find out which ones are not as bad as the others. I'm not knocking Keystone for this because food at a ski resort is like a race to the bottom wherever you go, and we found what we wanted on the Mountain House side. There's a newly opened (18-19 season) burger place at Mountain House lodge that is so much better priced than the rest of the options; I hope they don't ruin it after realizing that. Up on the mountain, except for one horribly slow lift, and I'm talking about the lift itself not the lines, everything runs like clockwork. The staff are great, lines move at a reasonable speed, trails are plentiful, tons of random variety on the third peak from steep grades to trees. The "huge" kidtopia fort was a huge let down, but not a big deal. We just really enjoyed ourselves at Keystone, and will be back. It's such a night and day difference from Heavenly in Tahoe, which is often a nightmare. read more

Vail resorts underdog! The staff at Keystone is always the friendliest and the lift attendants (lifties) always got jokes! I love coming here early season and getting those awesome views over lake Dillon while enjoying some of Colorado's greatest mountains! There's runs here for all ski levels and age groups and even have great programs to teach you how to ski! The bbq up top is delicious and I always enjoy a nice crepe in the village on my way home! read more

Keystone Resort - Gondola ride! - Ski Resorts Near Me - Keystone, Colorado

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Was my second time ever snowboarding have a great place, but would recommend for beginners not to go there if you don't feel confident for first times read more

Keystone Resort - Ski Resorts Near Me - Keystone, Colorado

First place I ever rode. Next season I have the Arapahoe Basin/Keystone Pass so excited to come back. It's a "Vail Resort" whatever that means. I know the stereotype but I had a good time here. Was a weekend so in retrospect a bit busy but the bigger resorts have the manpower and lifts to handle that. Free parking and walked in. Got my helmet rental and got in line. Took a bit to take the initial Gondola up but once up was fine lift wise. We just rode back side and ran into some friends so that was nice. One of the few resorts if only in CO that does night skiing to my knowledge. Definitely less crowded on the back side and some awesome runs so consider that. Staff seemed pretty no nonsense and not so laid back. But be polite and you'll be fine. A good rule of thumb for anywhere. As I said my first time and I've ridden other resorts since then. Riding Keystone a lot this upcoming season 2016-2017 and I'll write a new review then. read more

Why does a yellow jacket stop me for going "too fast" after a lady cut me off going sideways across the mountain. I will never stop again. Looking back, I did what I thought was right and I left in a bad head space. The lady told me to give her my season pass, (I live here and pay summit taxes) and by the end she told me I may have to attend a class after previously telling me its just a "verbal warning." I will never be stopping again for a yellow jacket when their sole purpose is to harass. Where is the consistency in harassing advanced riders in mellow terrain but not telling beginners they are over their heads in more advanced terrain? https://www.youtube.com/watch?v=ES4129d6 read more

Who doesn't love keystone? Night riding, free parking, and good times no matter what! What a great view at the top, even if you don't ski or board I recommend taking the gondola up to check out summit county from the top. One of the prettiest places to see at sunset. Great park with different set ups so anyone can try a few things at any experience level. Schoolmarm is a great, long 3.5 mile green you can take someone who's gotten the ropes down but is still learning, there's a lift half way back up to the top too. read more

Keystone Resort - Map - Ski Resorts Near Me - Keystone, Colorado

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I have been coming to Keystone since 2005. Vail resorts is ruining this place. They have made all activities completely unaffordable for families. Case in point: Tubing over $60 per person and you have to buy a lift ticket $40 per person. Are you kidding me a$100 a person to go tubing!!! Go tubing at the nordic center for $20 or Frisco adventure park for a little more. Or take a sled to a hill at the Silverthorne rec center for free! read more

I stayed at Keystone resort to attend a conference. I do snowshoe but not ski, so this is not useful for skiers. The scenery is pretty and the conference center is decent, so it's nice to come here. Several hours I did snowshoeing from the Keystone Nordic center. There are many people here but there are not really good restaurants in the resort. The lunch was not provided at the conference, I had to buy lunch everyday but I found only sandwich and mexican. It is nice that free shuttle runs in the resort but every 20 min is kind of inconvenient. Coming here once is good but not for sure about the second time (if the cos was not covered, I won't). read more

Keystone Resort - Ski Resorts Near Me - Keystone, Colorado

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My favorite place to ride in the whole state. I have ridden at breck, copper, vail, etc all the other big mountains and this place tops it, mostly due to the fact that the park lift is exclusively for park and blocked off from passerby #1 ski dads and their kids who use jib ramps as jumps. SMH. Please keep the fences up that keep non-park riders out of the park lift line, please. The biggest gripe anyone ever has about any ski resort in CO are the lift lines. And skiers who stand on landings of jumps. And skiers who turn from tree line to tree line. And skiers who sit at the blind spot of crests on runs, if you can't see up the mtn behind you at least 20 feet, you're asking for a crash. Situational and proximity awareness, learn it and teach your kids, before more people get hurt due to dumb s***. Sorry about the rant. The park is super versatile and progression friendly, different lines for different skill levels, working your way up. Plenty of features to go around. Their pre season park is always fun too. The groomers and cruiser runs are good, wide and typically not terribly crowded when the mountain is at least 80% open. The back mtn and the bowls are good, pretty mellow and if you're looking for those "super fun moguls" then have at them, they're around. Tree runs and powder hunting can be easily satisfied in the back mtn at this resort, you can get lost back there and roam around for hours but when you need to get back, you can still do that easily. Keystone is better than breck in the fact that keystone has less cat walks, that kind of stuff is tolerable for skiers but snowboarders (half of the mtn population nowadays) have a hard time with that stuff so thanks keystone for minimizing those. Keystone offers night riding during peak season, worth a try. Be sure to put on your clear lens goggles and bundle a little bit. The runs are well lit for some after hour cruising. read more

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They canceled our sleigh ride because they overbooked their reservations. They canceled hours before our time which caused us to be out money towards transportation out there which they refused to cover. We planned our trip around this activity so my friend's birthday and trip was ruined due to them overbooking their rides. If you're thinking of doing a sleigh ride in this area check out Breckinridge stables instead because they may cancel on you ay any time and you will be out money. read more

This was mine and my family's first visit to Colorado. We were so glad that we went. I literally planned the vacation moments before we left and so glad that that we made the Keystone Resort part of the itinerary. My friend had mentioned it to me that they had everything at that there were a bunch of family-friendly activities there, so I booked it. After almost passing out from sticker shock, of how much our stay was going to be (not including winter activities), I got super excited about going there. The resort was pretty huge and the drive on up and over the mountain on icy roads was a little frightening, but we made it! Check-in was in a centralized location and was a breeze. This was our first time at the resort and even though customer service was great, I wish the staff member was better at explaining things. There were so many unknowns, but was glad that they had a customer service # that we could call 24/7. There are event property managers on-site at the lodges, so if there's a problem, we could call them. I didn't realize that activities (like snow tubing, sleigh ride, etc.) booked up so quickly. There weren't that many slots for each activity. Actually, we ended up booking our tubing activity for the day that we checked out. Customer service was pretty good at most spots, but we were very confused with the coupons/vouchers. We booked our daughter's ski school and they took them from us, so we could not use them at the lake for ice skating. I was so confused that we needed more than one sheet of those because we only had one, but was taken away for initial use. I had to verify several bookings and my daughter's kid's ski free voucher (for staying 2+ nights). That part got really annoying. Would we go back? Yes and I would stay at River Run Village again because it was close to everything and very easy access (walking distance to the gondola rides up the mountain). One other thing I was annoyed with was that I wasn't given proper instruction on where to rent clothing. It was after visiting a store at Lakeside that I was told where to rent ski pants for my daughter. Because of that lady, I was able to call and find out immediately where I could rent her ski pants. If it wasn't for her, I probably would have bought her a pair! Eeeeek!! So, the average wage earner, could go broke at this resort. Lodging, activities and outerwear is very expensive! We played it smart and went grocery shopping before we arrived and stocked our fridge, so we weren't dining out for every meal. They did have some pretty decent places to eat at River Run Village though: crepes, empanadas, pizza, bakery, Italian food, breakfast food and even a Starbucks (that we were able to use our gift card at... lines were super long... always). The resort does offer complimentary shuttle service to the other parts of the resort. We only used once to see the New Year's Eve fireworks at Lakeside. Overall great stay and fun for the whole family. My daughter had a blast skiing, ice skating and tubing. Her and my husband ice skated on a frozen lake! It was so cool! All of us went tubing on top of the mountain. So much fun! read more

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Keystone has 1 main run that stays packed to the brim. It is crazy to see how many people are packed into schoolmarm. We avoid this resort at all costs. The runs are average at best and the green runs are always so packed that you are almost guaranteed to get hit by someone learning or someone bombing the run between all the people learning. Avoid this resort if you can. read more

I used to competitively snowboard and Keystone was one of the mountains I regularly traveled to for said competitions. Sure, these competitions were later in the ski season thus many more runs were open than what we were available to this go around, but I have to admit, for an advanced skier or snowboarder, this mountain is insanely easy. It was like my little playground, and crazily enough, when we went on Christmas Eve (2017) there weren't that many people I had to dodge on the runs! I was so nervous that the snow was going to suck and the lift lines were going to be 25 minutes waits... And I was going to have to carve around the entire population of Colorado on the runs my husband and I took, but we were pleasantly surprised!! It wasn't that packed and parking was a breeze. Traffic to and from Denver also wasn't bad either! Just prepare yourself for a long day as we left Parker, CO at 6:45am and got to the ski mountain at 9:15, then had to rent equipment and buy lift tickets... Thus winding up hitting the gondola around 11am. That being said, we rode until 4:30, a little after the Mountain closed, and we had a great time. In all honesty though, I'd give this Mountain only 3.5 stars though (despite it being friendly and inviting) because lift tickets at $149 even when they only had about 25 of the 150 runs open, is a TOTAL RIP OFF! But of course, they got us! Ugh. read more

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QUESTIONS ABOUT COMMITMENT TO SAFETY I ski with a large and growing circle of retired people who live near or are willing to commute to the slopes, particularly mid-week when there are fewer people. What we have all noticed, experienced, and are all discussing is how much less safe Keystone feels this year compared to last. It is not just a matter of overcrowding, which initially we all attributed to the lack of snow and open terrain. We've adapted to crowds and inexperienced skiers/boarders by being hyper-vigilant and seeking out terrain less attractive to those groups. But the safety issues go beyond the crowds and the usual complaints from skiers about snowboarders. We've had multiple experiences with inattentive or absent lift operators, and what seems to be a lack of communication between operators running the bottom and top of the lifts. Worse, there seems to be no interest in or procedures and policies for dealing with hit-and-run incidents. I was within 15 feet and witnessed a snowboarder in a very distinctive outfit traverse a straightaway and crash into an older man, sending them both sideways to Sunday. The boarder got back up and without a backward glance, went on. I do not know if the older man was injured, but since he had companions helping him up, I skied after the boarder. When I caught up with him, the young man was completely unapologetic, defensive, and without any idea of applicable etiquette or responsibility in the event of crashing into someone. As a clear witness, I assumed the resort would not want such a person on the mountain. I took a picture of him, and attempted to engage a nearby lift operator. There was no one actively attending the lift as people got on, and it took an extraordinary effort to get the operator's attention and get her out of her glass bubble. She was completely perplexed about her role in this situation, even though the guy was within view at that point. I took a lift and went to the ski patrol hut at the top. The five patrol guys lounging there actually scoffed at me. "There are 7000 people on the mountain," said one, rolling his eyes. Since I could not say if the older gentleman was injured, there was a collective shrug from all of them. Stunned, I inquired what would be the procedure if the man were injured. Again, a collective shrug. "It's like a hit and run in a car," explained one. I pointed out that in such cases, an authority (police) would be involved and make attempt to find the runner. One guy ventured weakly that they might call the county sheriff if someone were really a problem. A hit-and-run snowboarder apparently did not rise to that level, and there was absolutely no interest in looking at the guy's picture. "Yeah, he's not gonna look like that now, and who knows where he is," said eye-roller. The last experience, in particular, has shocked and shifted the perspective of my entire group of skiing friends. We understand and accept the risks of the sport, and do not expect particular concern from a profit-making venture that may become extinct in the next decade. But it feels as though something is wrong at the top levels of Keystone's management. Consistently inattentive lift operators is a management problem. The lack of procedures, policies, or even urgency about downed skiers/boarders is a top-down problem. I have begun to pay special attention to the absence of ski patrol on the busier runs or the slopes in general. In the last four times I've skied, the only places I've seen any ski patrol is in lodges or skiing as a group on empty challenging terrain. I love skiing Keystone's terrain, but with the dangerous lack of attention or commitment to safety, I'm not sure I will be back. read more

A really beautiful resort that has everything you could ever need. We were here in the summer of 2018 and I can't imagine how amazing it would be in the winter. Stayed in a one bedroom one loft two bathroom condo with very easy shuttle service to the main resort and different areas on campus. Restaurants and shopping or plentiful, the accommodations were quaint and lovely, and the staff and the service were impeccable. The only negative that I can think of is that there's no air conditioning in the summer time. The loft in the condo was a little bit toasty warm especially since there were no windows to be opened. The fans didn't quite get the job done. read more

Fantastic place to ski and have a fun weekend. Our group was half beginners and the other half was experienced skiers. The directions, layout and covid protocols were all perfect. The staffers were super helpful with directions and information. Plenty of room for all the skiers. Can't wait to come back. read more

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The resort is good but the transit service is slow and doesn't get you too the places you need to go sometimes...

Keystone has to be one of my favorite ski locations in Colorado. I really like the ease of getting to the gondola from the parking lot. Especially if you left something in the car. The Keystone village is filled with great shops and restaurants. Something for everyone. My favorite restaurants are the Kickapoo Restaurant and Pizza on the Run. Kickapoo is located just off the gondola on your way back to the village. You can't help but smell the amazing pizza as you walk by Pizza on the run. The village has two Coffee shops. I highly recommend skipping the Starbucks and heading to the New Moon Café. Better quality and helps support a local business. There are also a bunch of gift shops filled with keystone and Colorado gifts. They also have some much needed gear. Keystone Sports Shop and Christy Sports are great locations to rent gear or get a tune up. read more

I get it--everybody wants to slag any resort owned by Vail, and fair enough. We've all got some memory of a pre-corporate time when things were supposedly better. But that's not the way of the world, and so complaints about that are more about virtue signaling than anything to do with how Keystone or any other resort is today. Truth is, the Epic pass is a terrific deal and the lift lines are a lot more efficient than they used to be. It may not be warm and cozy, but it gets you on the mountain faster and easier. If you get over the corporate environment thing, Keystone is great for a certain type of skier. It has a ton of long, steep, wide runs that are perfect for intermediate and advanced skiing. If you have little kids and want a more gentle slope and/or more handholding, this probably isn't the place for you. But if you want to ski fast and don't want to wait in lines, Keystone is way better than most of the bigger-name mountains in the area. I especially appreciate that the connecting runs between different parts of the mountain are themselves fun. It's a lot better than Breck, where you can spend half the day cross-country skiing to get from place to place. Night skiing is a great bonus, though it's a bit unfortunate that when we were there the bottom of the run to the open lift for night skiing was super icy--it was the only part of the mountain that was though. read more

Ever since this resort was bought by Vail and joined Epic they have the absolute worst customer service ever. Unfortunately I think this is a problem across all Val resorts but although this mountain is lovely to ski I certainly wouldn't plan on going here if you will need any assistance or customer service with anything. Absolutely terrible we will switch to iKON pass next year. read more

First day skiing and I couldn't ask for better service! People are doing an excellent job. Trails are perfectly groomed. Lift operations are clean. Thanks for the Rocky mountain high, Keystoners! read more

Keystone Resort - Hit the slopes on fresh snow! AGAIN! - Ski Resorts Near Me - Keystone, Colorado

Showed up when we were told to but rooms were not ready. Had to wait for over an hour for the rooms to be "done" and they were barely even clean. read more

To John and the amazing crew of keystone adventure tours we would like to thank you for an experience of a lifetime. The day before our guided tour I got a call from John, who was a bit concerned Mother Nature wasn't going to cooperate. Instead of him just canceling it then, he reached out to his professional staff who ensured we would be able to get out there safely and enjoy as much as we could. John made me feel so important and catered to us by being in touch every hour while he tried to make the trip one we would never forget. Thankfully, this morning we got some perfectly blown wind and a few inches of snow that made today an absolutely epic one. After flying out to Colorado my best friend and I participated in a guided cat tour with Kevin, Frazier, and Taylor. From the moment we arrived at 8am the crew was focused on making sure we had the time of our lives, and boy did we. After getting sized for some great powder skis we made sure safety was paramount and that we were all going to have an amazing time. We got our avalanche beacons, had a cup of coffee got the green light from ski patrol and off we went. Each guide had something special to add to the ascent, whether it was a fun fact about keystone, info about the avalanche locations or just making sure we were comfortable while out of our comfort zone. Run after run these guys made sure safety was #1, but never made us worry about being safe, they just ensured we were. We took a spin over to the yurt, warmed up for a few and headed back out for a few more laps. I can't say enough good things about these guys. They were amazing and every visit going forward we're going to make sure we get on a cat with these guys. We took some amazing photos and really were able to experience what Colorado, and Keystone specifically has to offer. Thank you so much guys!! Justin and Ryan read more

Keystone Resort - Ski Resorts Near Me - Keystone, Colorado

Ice skating- we were staying in a VRBO a couple of miles away and did not have our own ice skates so wanted a place where we could rent. It took a little time to figure out how to get to the middle of the resort -you have to park across the street and walk an underground tunnel and then rent at the adventure Center. There was a very long line at 11 AM. I would suggest getting here by 10. But ice-skating was super fun. Pricey but very convenient with restaurants all around you and picnic tables. I would bring a picnic next time. You can rent hockey sticks and pucks. You can bring your own equipment but you still have to pay an admission fee. read more

Keystone Resort is one of my favorite resorts to snowboard at since it's on the Epic Pass and the closest resort to the metro Denver area. I like to come out during the week to avoid the tourists and long lines. There is a whole lot of terrain to explore here! This is a bit more advanced than Breckenridge so it's more of a "locals" or "budget" version of it. Love it! read more

I'm not sure if they have a "go to" list for making reservations or if they are just prejudice; however, I was completely uncomfortable with even leaving my child with them. I inquired about a reservation (which they were booked) 3 weeks before I needed to. I was then put on the "wait-list"; I called at 3:49pm CST (2 1/2 weeks later (2 days before leaving for my trip)) to follow up because unfortunately I was unable to plan the rest of my day due to childcare. Turns out they did have a cancellation, and had reached out to the mother ahead of me but had yet to hear anything from her. They were then going to give her until 12:00pm CST, and give me a call to let me know. 12:00pm, the next day... nothing. So, I called at 1:15pm CST, and was told by Courtney that they were giving the mother till 12:30 MST (which is 15 min later from the time I called); I explain as nicely and respectfully as I possibly can that I'm not trying to skip the woman or be a nuisance, but I'm unable to book excursions/lessons because of child care being up in the air, so if they could please let me know. Again, I'm told that they'll let me know regardless. 3:25 CST (2:25 MST)... Nothing! I call back and am told they are now giving the mother until 3:00pm MST. At this point, I'm extremely disappointed and quite uncomfortable. This mother has yet to respond in an entire 24 hr. period (which when I called to make the appointment, they told me 4 hours, so make sure I'm giving the best phone number) re the spot, and I have actually called diligently to inquire about mine. Then when I voiced my disappointment in their back and forth. I was simply told, "thank you." Completely condescending. I'm not sure why this mother was given such extreme customer service while I got none (not even a return phone call), but it made me feel completely uneasy. I decided to just take my name off the list. If you can't return a phone call (be responsible), treat people fairly, or maintain your word, I can't expect you to act any differently with my child. Completely disappointed and would NEVER recommend or use these services when visiting the area. read more