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    KeyPoint Credit Union

    4.5 (90 reviews)
    Open 9:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - KeyPoint Credit Union

    Business banking

    Business merchant services

    Mortgage services

    3 More Services

    Mortgage refinancing

    Personal banking

    Home purchase

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    My coworker has been telling me for months to go refinance my auto loan at KeyPoint Credit Union now, but I never made the time for it. I finally went there on Tuesday this week after work. Not even 10 seconds after walking in I was immediately greeted by the Assistant Branch Manager, Evelyn Faller. Evelyn had me seated right away, asked what I needed help with, and got to it right away. Long story short I was in and out in an hour, lowered the interest rate on auto loan by 2%, and reaped many benefits from becoming a member of KeyPoint Credit Union and getting my auto loan refinanced there. Awesome customer service! Highly recommended! Thank you, Evelyn!

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    14 years ago

    so I finally used my new card - they linked it to the wrong account. Keypoint fails.

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    13 years ago

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    8 years ago

    Great credit Union, Good costumer service. Kimberley was very friendly and knowledgeable about accounts and loans. I highly recommend them!

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    Christine C.

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    8 years ago

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    Christine C.

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    14 years ago

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    16 years ago

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    11 years ago

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    Christine C.

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    8 years ago

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    Page 3 of 3

    Ask the Community - KeyPoint Credit Union

    Review Highlights - KeyPoint Credit Union

    Not even 10 seconds after walking in I was immediately greeted by the Assistant Branch Manager, Evelyn Faller.

    Mentioned in 14 reviews

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    Meriwest Credit Union - Night of Stars 2023

    Meriwest Credit Union

    (116 reviews)

    Jeff Chang helped me open up an account for my son. He discussed the process in switching credit…read moreunions and helped ease my concerns especially with how I use Zelle to make payments. Thank you Jeff for being very informative and welcoming me to the Meriwest Family.

    I am a Graduate of the U. S. Naval Academy in Annapolis, Maryland. I became a member of the then…read moreGolden Bay and now Meriwest Credit Union when I was stationed at Naval Air Station Moffett Field, as a Lieutenant Junior Grade, in 1976, 50 years ago. Perhaps the Greatest Performance in those 50 years was exhibited recently by Yvonna Trinh, the Branch Manager. I had a challenging Money Wiring Date. Keeping within the Meriwest Procedures, Yvonna was able to reduce the Hold Time on one check by hours and not put two additional checks, on Hold. With her valuable assistance, I was able to meet this demanding Money Wiring Date. This is very much Appreciated and acts like this, plus the other True Meriwest Professionals over the years, is why Meriwest has been my main financial institution for 50 years. Additionally, Yvonna does an Outstanding Job as Branch Manager. It is always a pleasure to go to Meriwest because, there is always "A Positive Vibe". All of the Representatives, especially HOA are Well Trained, Professional, Courteous and Customer Driven. Lastly, I want to denote that the Cleanliness of the Branch has to be in the top 1% of all that I have seen in being in Silicon Valley for 50 years. Well Done, Yvonna, your Team and Meriwest !

    KeyPoint Credit Union - banks - Updated May 2026

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