Outstanding account manager, Mr. David Cheng, competent, thorough, articulate, including some "heads up" advice. I required an account with a safe deposit box, since Chase had closed that service. Account included savings/no fee checking with a low required minimum balance/safe deposit box at a reasonable annual rate, optional credit/debit card. Note their new savings account rate of 4.25%; U.S. treasuries paying 3.84. Other banks either offered no safe deposit box or placed one on a waiting list. read more

I had a fantastic experience at this branch thanks to Justin. He was incredibly helpful, polite, and truly listened to my needs. He took the time to patiently answer all of my questions and address every concern I had. Excellent customer service! read more

Got to see the new grand opening and it was amazing! Justin and Hoa were great familiar faces that provided the best top notch service. Wanted to thank them for all they do for me! read more

20 min on hold to get an answering service who will take a message just to find out that to do a zelle transfer is not possible on the website only on the app which has a deficient interface (unable to type in numbers) BofA Patelco wells fargo all have working websites . Meriwest is too cheap to imprime its website been with them for 18 years read more

I came in during the grand opening and was assisted by Eric and Justin with my passport raffle. They were both friendly, helpful, and made the process smooth and easy. Overall, this is a great credit union with a lot of potential, excellent service, and competitive rates. I'm excited to see it grow and would recommend checking them out! read more

Jeff Chang helped me open up an account for my son. He discussed the process in switching credit unions and helped ease my concerns especially with how I use Zelle to make payments. Thank you Jeff for being very informative and welcoming me to the Meriwest Family. read more

I am a Graduate of the U. S. Naval Academy in Annapolis, Maryland. I became a member of the then Golden Bay and now Meriwest Credit Union when I was stationed at Naval Air Station Moffett Field, as a Lieutenant Junior Grade, in 1976, 50 years ago. Perhaps the Greatest Performance in those 50 years was exhibited recently by Yvonna Trinh, the Branch Manager. I had a challenging Money Wiring Date. Keeping within the Meriwest Procedures, Yvonna was able to reduce the Hold Time on one check by hours and not put two additional checks, on Hold. With her valuable assistance, I was able to meet this demanding Money Wiring Date. This is very much Appreciated and acts like this, plus the other True Meriwest Professionals over the years, is why Meriwest has been my main financial institution for 50 years. Additionally, Yvonna does an Outstanding Job as Branch Manager. It is always a pleasure to go to Meriwest because, there is always "A Positive Vibe". All of the Representatives, especially HOA are Well Trained, Professional, Courteous and Customer Driven. Lastly, I want to denote that the Cleanliness of the Branch has to be in the top 1% of all that I have seen in being in Silicon Valley for 50 years. Well Done, Yvonna, your Team and Meriwest ! read more

I don't bank at this Credit Union, but I'm very glad that it accepts other Credit Union cards. I love the fact that it has ATM on the outside of the business so you can use it 24 hours if needed. It's in a small shopping center, but well lit with plenty of parking. read more

Hoa is amazing and best person in the branch to work with. Highly recommended. She is great and very helpful

I love this credit union. Very friendly staff and excellent service. My go to gal is Hoa Banh every chance I get. If you need banking assistance, or opening a HELOC, ask for her. You will be very pleased. The HELOC process is fast and smooth. read more

My parents visited the Milpitas branch and were helped by Archana Doke. She was very patient, kind, and helpful in helping them with their issues. She answered all of their questions and we left feeling very satisfied. Great work! read more

Meriwest gave me a low rate loan and made the process so easy. I can't thank Hoa and her team enough!

Jeff Chang at Meriwest Credit Union in Milpitas delivered truly elevated customer service he went above and beyond to ensure all of my needs were met with patience, and professionalism. From start to finish, he made the entire process smooth, stress-free, and even enjoyable. You can tell he genuinely cares about helping people, and that energy is rare and refreshing. His attention to detail and commitment to excellence set a high standard that others should follow. If you're looking for top-tier service, Jeff is the person you want to work with! read more

Just opened an account with Meriwest. Was helped by a very professional and courteous employee named Nick Melendez. He is a great asset to your business. read more

Went in for a refinance for my car and was helped by Hoa Dinh. She is very helpful and got it done in a timely manner. The communication was great and easy with emails and phone calls as I needed to sign the documents. read more

Excellent service. Jeff has always been very helpful and patient. I've coming to the branch for many years absolutely love their services. Thank you Jeff. read more

Hoa was great! She took care of me quickly and ensured I was aware of all new products offered. I appreciate her attention to detail and thoroughness! read more

Hoa is awesome. She is always up to date with everything.She has been truly helpful with me with my bank accounts and credit cards including with my kids accounts. She goes above and beyond to make sure I'm comfortable with all transactions I'm making. If I can hire her to be my personal banker I would. read more

I was helped by the teller named Archana who was super helpful and genuinely kind. My account issues couldn't be resolved for weeks but Archana was able to quickly act on getting the right people involved and resolved it in just one trip to the bank. Thank you Archana for support! Stay beautiful and keep your smile alive! Suzan read more

Worked closely with Hoa Dinh on a HELOC. The experience with Hoa was perfect: knowledgeable, responsive, and a pleasure to work with. The ​process was very fast and smooth. I highly recommend Hoa! read more

This bank is the best! I've seen all of the tellers how they treat ALL the customers with utmost respect . They're very professional, knowledgeable and most of all , they'll do all their best to help you. I wanted to thank most especially Jeff Chang who has been helping us with our family's complicated situation. God bless you and all the staff at Meriwest Milpitas ! read more

Well mannered people and very professional always greeting you as you come in very pleasant

Went to consolidate my credit cards with Hoa Dinh who made the transaction run smoothly! Highly recommend! Excellent communication through email and in person. Go to Meriwest for your banking! read more

So much better than any other bank I have used.Hoa, especially is awesome and always very helpful

I was a very nice pleasant experience at the bank. The associates were really friendly especially Archana. She was very thorough in explaining all the information about products cleared my all my doubts. I would definitely recommend banking with Mariwest read more

Very good Credit Union. I have been here and work with Hoa Dinh. She is very friendly and knowledgeable I recommend you go here and work with her. She is great. read more

I needed a business account opened right away, went to Tech CU three times, and they were incapable. I came to Meriwest in Milpitas on my advisor's recommendation on a Saturday morning, met with Ms. HOA DINH, and within 2 hours, not only confirmed a new account, got online banking set up, but also debit and credit card application finished. Ms. Dinh stayed half an hour after closing just to make things work for me! I highly recommend this CU! Find HOA (pronounced "Waaa") to attend to your needs! She is excellent, capable, courteous and quick! read more

I will use & suggest this location whenever possible as it's such a quick and convenient. Hoa is a teller there and she is always so helpful. 10/10 -Alex read more

I just opened a new account! I am excited! Hoa was awesome. She gave me Wonderful customer service. I felt very welcomed. Very helpful as well. read more

Hoa Dinh is wonderful! Knowledgeable and proactive. Very grateful to work with Hoa and look forward to a lasting relationship.

Meriwest Credit Union in Milpitas were very nice worker's. They always greet us in a nice way and especially with a smile. We would like to say thanks to Jeff Chang for helping us from our needs. He help us from the start of process until closing the deal. Once again thank you Jeff Chang for being there for us. Moises C. read more

My husband and I came in a few weeks ago with a bunch requests and changes we'd like to make for our account and we had questions about additional services. We were helped by Jeff and he was very knowledgeable, efficient, thorough, quick, kind and polite. He helped us set up our accounts exactly how we wanted it, did it in a timely manner, and taught us more about the amazing additional services Meriwest offers to help with our financial portfolios. Thanks Jeff for helping us! read more

I had some good experience opening new account at Meriwest. Hoa was very friendly has explained to me about their policy. Last month I opened my credit card here and Dee had made my experience so seamlessly. I also take my auto loan here with the help of Vicky. As a first time buyer I don't know anything about auto loan. She helps getting me the best rate. Shout out to Vicky. I will come back to Meriwest when I need any financial service. read more

I bank here 1x a month , always get great customer service from any representative who helped me. Recently, I've been helped by FSR Jeff Chang! Very kind, professional and knowledgeable about his line of work. Thank you Jeff! read more

Great service as always with Hoa. I've been coming here for years and she continues to take care of all my needs. Great place to bank and build a financial relationship! read more

This branch in general, but Hoa specifically was great. I just opened a new HELOC with her, and she was amazing. She walked me through the process, and made sure to answer any questions I had. She continued to follow up with me till I was funded. Just a great experience. read more

Archana has been greatly helpful in accommodating all acount need and helped me out with all the issues i had with the account Very polite and helpful read more

Very happy with my experience here. Hoa was very friendly and informative. She helped me set up a credit card, as well as explained different rewards I might be able to access using my new card. I'm happy to recommend Meriwest due to how friendly she and the rest of the staff was compared to my previous experiences at other banks. read more

Helen Ngo Excellent service, she assisted me to register online banking and friendly, everything is great. read more

Helen Ngo Is amazing very helpful for clients I appreciate her so much . Besides She is always with a smile that makes you more comfortable talking to her . She taught me how to use things that I needed to be done .You're lucky to have her as a good employee at your company . . read more