Just interviewed with them and the owner is by far the worst person ive ever interviewed with. You are not allowed to ask question. He stated he is god in this industry and u dont question him. Hes hiring for 35 a hour and even that isnt worth it tonwork for someone who believes themselces to be god and not allowed to be asked questions about the process.i wish mike mixon luck as he will need it as his later years go on. I can see why he has such problems hiring people. He also called me a millenial snowflake. read more

Mike Mixon, owner of keyboardamerica passed away Feb 2024. As of today, his website makes no mention of his death though.

Don't have them move your piano, they insist on getting paid to schedule which I did but they never showed up. I left several voicemails and texts over a period of days and never heard back from anyone. Finally I filed a dispute with my credit card company and found another mover. Use anyone but this company, they obviously don't care. read more

Amazing owner, Mike, makes shopping for a piano a pleasure. Friendly, down-to-Earth and low pressure approach greatly appreciated. Very convenient and flexible free local delivery. HIGHLY RECOMMEND!! read more

The piano music selections are excellent. I found exactly what I wanted on the shelf!

In my opinion this is the worst company on the east coast. They damaged my home while moving in a piano and refused to own up to it. They called me a liar, a scammer and said I was trying to defraud their company for repairs. It should have been a simple solution. Extremely poor business practices and the worst customer service I've ever witnessed. It's a shame it's come this far. It's not too late Mike Mixon. read more

Owner is the most condescending man my husband and I have ever corresponded with. His movers scratched my floors and he won't own up to their mistake. He has called my husband names in order to defend his decision to defend his movers and say I was a liar. We have offered him the opportunity to come to our house and see for himself but his pride it too large to face a mistake. See his attached response to my husband's post on their website. Very immature. read more

Keyboardamericacom - Musical Instruments & Teachers Near Me - Lewes, Delaware

The owner is a complete swindler and has a very condescending attitude. Don't dare ask him a series of questions or he will go ballistic. He should be selling used cars. read more

This place is awful. Their website says open until 9 and at 6pm they're closed. There's a big sign on the side of their building with a number to call and it says Wednesday through Sunday evenings call and they'll be there in 5 minutes. When I called the number the guys said his "Internet division" is open until 9, not the actual store. The Internet doesn't close buddy! Makes no sense at all. What a waste of time. I'll take my business elsewhere, even if it's a longer drive.... read more

Keyboardamericacom - Lies! Lies I tell you. - Musical Instruments & Teachers Near Me - Lewes, Delaware

I have not done a review on Yelp before. I am motivated to do so because people should know just how horrific the owner of Keyboard America is to deal with. I contacted the store on Monday and spoke to Kathy. She was fine to deal with and told me I would need to provide information that would be required to get an estimated cost for moving a piano that was being donated to our nonprofit organization. I did not have the current owner's address (who purchased the piano from Keyboard America), but Kathy said she would be able to look it up based upon the name and some other information. I provided that information via email on Monday and followed up with a phone call on Tuesday around 11:00am. I told person who answered the phone why I was calling and that I had spoken to someone named Kathy the day before. His response was "well you have to speak to me to get an estimate anyway and Kathy, who is my wife is not feeling well so she isn't in yet so give me the.....". He asked for the current owner address so I told him that his wife said she could look it up based upon the owner's name which I provided in the email. I asked if he could look at the email and that should help with all the details. He was talking over me the entire time and then he completely freaked out and began yelling at me for having the nerve to ask him to look at the email that had all of the information he needed. He then hung up on me. At that moment I did not know the name of the person I spoke with. I was flabbergasted at being treated so rudely. I called back and the same person answered the phone. I asked for his name and he told me it was Mike and he was the owner. Again he began yelling at me and not letting me speak. I was shocked that a person, especially a business owner could be so rude! I eventually gave up trying to reason with this condescending, rude, arrogant individual and hung up. I would never use this company. I will tell everyone I know how horrible Mike is. I see most others who have dealt with this company have had similar experiences. Sad! read more

Was looking for a way to get rid of my old upright, so I called the store to see if they were buying/knew of anyone who just took old pianos free of charge. Whoever answered the phone said they were not interested in buying. As I was trying to ask if he knew of any companies that moved free pianos, he cut me off, said no one wants upright pianos, and abruptly got off the phone. Wish I had time to add that I'm a music teacher who will absolutely not send any students interested in piano to this business. Very disappointed in the professionalism of this company. read more

i have been driving by this place for nearly 15 years, and I decided today to stop in because there was a sign on the marquis that they were looking for help. I worked for Jordan Kitts Music for nearly 18 years in the Washington DC area, and for many years was the number one sales person. I sold everything from keyboards, pianos, organs, and worked for one of the top Steinway dealers in the country. I was completely horrified when I spoke to the owner of this company. He was the most condescending, arrogant, entitled and nasty person that I have ever met in the keyboard industry. This man acted like he was doing me a favor by speaking to me, and refused to answer any questions about what he was looking for. His wife was equally as arrogant as he was. I can say that I would never, ever, recommend anyone to go there to purchase even a piece of crappy sheet music, let alone a keyboard. What a complete disgrace and I certainly cannot believe that this man and his wife have been in business as long as they have. There are much better, more professional places to go to purchase a keyboard, even if you have to drive a couple of hours. K-Mart people are even more professional than this person. read more