James picked up and returned my Craftsman snowblower to clean out a newspaper that was pulled into…read morethe impeller. The work was done in 48 hours. The cost was very reasonable. Thank you!!

If I could give no stars I would! We recently had a frightening experience with Burns Lawn Mower…read morerepair in Georgetown, DE. It was worse than watching a Jerry Springer show because we were in the middle of it! None of the arguing occurred because of us, but it was done in front of us. So bad, the police were called after we left and an arrest was made. We did get our mower back without having any repair done even after being in his hands for two weeks. If your lawn mower is at that garage, you may want to get it back...and fast. We were told he was once reliable and trustworthy but not anymore! After witnessing what we did, I would never trust anything to Burns Lawn Mower Repair.

Some of the burners on my range stopped working correctly a while back and I had been just using…read moretwo of the five burners. The GE range is a discontinued model that was probably installed when the house was built around nineteen years ago. So it's old but it suits the look of my kitchen. I didn't like the new ranges on the market so I decided to contact Henlopen Appliance hoping they could service the unit. The person I spoke with confirmed they service GE ranges. I called on a Friday and was able to get an appointment for the following Tuesday. The technician, Trevor Vest showed up on time and once I explained the problems I was having with the range he got right to work. He tested all the burners then made the necessary adjustments to get the burners working properly. The whole experience from making the appointment to interacting with Trevor as he made the fixes was enjoyable. He even gave me advice about using our front-loading washing machine. There is no doubt in my mind who I will contact if I need help with an appliance.

Showed up on time. Reasonably priced. Knew exactly what the problem was and fixed it in a timely…read morefashion.

I have a ventless Electrolux dryer needing repair. Called few weeks back to make the appointment…read moreand provided details. I was in New York and made the appointment for when I would be in Delaware. The morning of the scheduled appointment, I received a call saying that they never worked on a ventless dryer and could not help. He said that they should have told me this at time of making appointment- you think.

My dryer's heating element failed, so I called this company for a Saturday service call. The…read morerepairman told me he had "used the last heating element the day before" and did not have a replacement. The dryer was not repaired, but I was given an estimate of over $500 to replace the part. I waited several days for follow-up about a new part. In the meantime, I researched alternatives and was referred to another repair company, which completed the repair for a total of $239, including parts and labor. I attempted to explain this to the original company, disclosed the actual cost I paid, and asked why their estimate was more than double. Instead of addressing the pricing discrepancy, the company demanded a $170 "service fee" for showing up without a part and leaving the dryer unrepaired. The company is now threatening legal action to collect this $170. In my opinion, this company's conduct has been unethical, unprofessional, and not in the best interest of the community. If I were a repair person, I would have checked my vehicle inventory for the appropriate part. If I did not have the part in stock, I would have called the customer to explain and reschedule.  I am really struggling to understand why you are being so stubborn about my complaint and are completely failing to understand my perspective.

Steve responded quickly to my message. He arrived the next day- asked many questions and did an…read moreinspection of my dryer. Based on this I asked him to look at my dishwasher as well! Both were fixed in 2 days. He had to order a part for the dishwasher! Steve cleaned up any mess, as well as really cleaned the dryer out of lint(8 years worth!). Both appliances work like new. Don't hesitate to call and book your appointment when you have appliance problems! I will always call Steve.

Service on my dryer was prompt. Repair worked after part was ordered. But...they did not hook the…read moredryer back up to the vent, so it spewed hot air back into the house. They did not replace the screws holding the top on, nor did they leave me the screws to do it myself. And they did not clean out the back vent of lint and sand when it was just about falling out of the pipe.

Jim (Earl's Place) got my JD lawn tractor running again after it blew 3 out of 4 push rods and…read morevalves. He showed up at my house, diagnosed the problem, and returned later to fix it. The fee was acceptable and paying was easy with Venmo, Cash App and PayPal. We talked liked neighbors for about 30 minutes when he was done fixing it, as he regaled me with colorful mower stories which convinced me he knows his business. Mower runs great so far. So I was happy with the end result. Jim has a unique business edge. He makes house calls. This is a big deal when your mower won't run and you have no way to get your rig to his shop. If I was running his business, I would push this advantage. At first, I had called a backyard mechanic but had to find a way to get my tractor to his house. That was a deal breaker. Then I called Earl's Place and put that worry to rest. The key, however, is patience and acceptance of some odd business practices (in my opinion). I called his number and got his voice mail which said to call the office number. I called and the woman at the other end said to text him as that's how he prefers to communicate. I texted and he texted back quick enough. But business by text?! Next, he showed up when he said he would to diagnose, then said he had to order parts and said he will see me the following week. Three weeks went by and I finally called him. He said I was on the schedule for that day or next. He showed up ahead of schedule and fixed the problem with a quickness. But I would have been more at ease if he had called or texted with an update in those 3 weeks I waited to hear from him. I would def recommend Jim and will call him again if I have a problem. Have faith in your fellow man, have some patience, and see what Jim can do for you. I trust him.

On 5/12/24 I paid Earl's Place $523 for the purchase of a…read morebagger attachment for our Troybilt riding lawn mower. I have not received the bagger or any contact from this business since about the status of this order. I wrote letters on 6/3 and 7/3 requesting a refund - no responses. On 8/3 I filed a complaint with the Better Business Bureau. Please beware of doing business with this company (dba Weeks Services, Jim & Son Corp, Jim Knox owner).

This company is top notch! They respond quickly to your needs. They schedule service quickly and…read moreproblem solved ASAP. They don't just care about the job they are doing, they care about the people they are serving. So warm and friendly. They have quality products great employees. I give them more than 2 thumbs.

Needing an AC repair in the middle of the summer is a challenge. Comfort Experts answered the call…read moreand came to my home the next day. Tom and crew were quick to make a diagnosis and fix the problem. I know they had been out in the heat all day with other customers yet they were still professional, friendly and focused on the task at hand. The AC was back in business. They definitely have my business.

I wasn't impressed. I called to get a quote. My dryer vents from the roof and I'm in a 3-story…read moretownhouse. I told them this, and they asked if I have a second story deck where they could access the roof more easily. I said yes and that would be fine. Two guys came out. We unexpectedly had company so I was not hovering, but why would I need to? They said they actually don't need to go onto the roof, they could do it from inside the attic. ? Okay, I guess, what do I know. A while later, they came down and said all done, everything looks good. I paid them and they left. Later in the evening we discovered that they left our attic access panel a filthy mess! I was very upset about this and should have called but never did. Now I have to get up on a ladder and clean and most likely paint this!! This was perfectly clean before they touched it! Very, very unprofessional! If this is how they normally treat people's homes, I'm shocked that they have good ratings!!

I am very happy with the service i received from Delaware Dryer Vent Company , they showed up on…read moretime with booties without me telling them. Great attitudes from the office and young man that came out (I wish i took his name). He was very professional, knowledgeable, answer all my questions also cleaned up work area. I would recommend this company to anyone with no hesitation.

As the very first review for Premier Appliance Repair, I could not be more complimentary of Tony's…read moreservice. Being an out-of-towner property owner in Rehoboth Beach, I got the dreaded call from a renter that the dishwasher was malfunctioning, and that specifically the heating element at the bottom of the unit was severed, causing there to be black mold on the inside of the dishwasher. I contacted multiple companies, all of which were very unhelpful, with one of them actually telling me to order my own part before they would even come out to bother to look at the unit. When I reached out to Tony at Premier appliance repair, he proactively researched the part, offered the earliest date and time of arrival, and gave a quote for the visit and the service. He was prompt, respectful, and very communicative. He even cleaned out the filter for me. Tony contacted me right after he completed the service and told me he didn't even feel comfortable charging the entire amount because he knew that ultimately the dishwasher needed to be replaced. He answered all my questions, offered great advice, and was very honest and transparent about the work he did. I would not hesitate to use Tony again for his services and plan on recommending him to our entire community.

Great experience. Showed up on time. Knowledgeable about issue. Referred me to plumber to repair.read more