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Mark Smith's Small Engine Repair

5.0 (5 reviews)
Closed • 9:00 am - 5:00 pm

Services - Mark Smith's Small Engine Repair

Appliance repair

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Mr. Appliance of Salisbury

Mr. Appliance of Salisbury

(10 reviews)

BEWARE!!!!! The appliance company is out to SCAM you and take your money! I called to have my dryer…read morefixed bc it was going off early when the sensor setting was being used. Told them I ordered the part in case that was the issue. Was quoted a $175 diagnostic fee, in which never happened! The tech just installed the part and charged me $317. The dryer is still experiencing the same issue and now they won't come out and fix the issue and say the part is not under warranty. And the kicker is when you sign, you don't even see what work the tech actually completed bc it's just a signature block. And Tara the Manager and Tony the tech both refuse to return to fix the issue now or my calls.

I called Mr. Appliance for a repair; the refrigerator ice maker was not producing either cubed or…read morecrushed ice. The office explained the fee for a tech to diagnose. After diagnosing, the tech gave me a cost of $537 to repair. I agreed and sent Mr. Appliance $537. Tech came and tried what he believed to be the problem. Nothing worked so he returned with a new front panel. That panel worked to provide crushed ice only, but not cubed. He added that there was nothing more to do (except that I buy a part equal to the cost of a new refrigerator). The repair was only partially completed so I notified the office. Staff there went into intricate and confusing reasons why they could not refund even a small part of my payment-in-full even though they accepted my $537 full payment. The company failed to complete the repair as they initially claimed they would (after accepting my full payment for the full repair). Never again.

Mark Smith's Small Engine Repair - homeappliancerepair - Updated May 2026

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