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Honest Repair Solutions

4.5 (2 reviews)

Services - Honest Repair Solutions

Cooktop installation

Cooktop repair

Appliance installation

19 More Services

Range installation

Range repair

Appliance repair

Stove installation

Stove repair

Boat repair

Dishwasher repair

Dryer repair

Freezer repair

Garbage disposal installation

Garbage disposal repair

Grill repair

Ice maker repair

Microwave repair

Oven repair

Range hood repair

Refrigerator repair

Trash compactor repair

Washer repair

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Mr. Appliance of Salisbury

Mr. Appliance of Salisbury

(10 reviews)

BEWARE!!!!! The appliance company is out to SCAM you and take your money! I called to have my dryer…read morefixed bc it was going off early when the sensor setting was being used. Told them I ordered the part in case that was the issue. Was quoted a $175 diagnostic fee, in which never happened! The tech just installed the part and charged me $317. The dryer is still experiencing the same issue and now they won't come out and fix the issue and say the part is not under warranty. And the kicker is when you sign, you don't even see what work the tech actually completed bc it's just a signature block. And Tara the Manager and Tony the tech both refuse to return to fix the issue now or my calls.

I called Mr. Appliance for a repair; the refrigerator ice maker was not producing either cubed or…read morecrushed ice. The office explained the fee for a tech to diagnose. After diagnosing, the tech gave me a cost of $537 to repair. I agreed and sent Mr. Appliance $537. Tech came and tried what he believed to be the problem. Nothing worked so he returned with a new front panel. That panel worked to provide crushed ice only, but not cubed. He added that there was nothing more to do (except that I buy a part equal to the cost of a new refrigerator). The repair was only partially completed so I notified the office. Staff there went into intricate and confusing reasons why they could not refund even a small part of my payment-in-full even though they accepted my $537 full payment. The company failed to complete the repair as they initially claimed they would (after accepting my full payment for the full repair). Never again.

Sears Appliance Repair

Sears Appliance Repair

(29 reviews)

Jason was great. Very professional and knowledgeable. He called before his arrival to let me know…read morehe was on his way and was punctual.

Drew, the Sears technician, was good as he is a professional that knows the equipment and is very…read moreknowledgeable about the service they require. He got 5 stars. As for your website. It needs help. I initially had Sears come over to resolve an issue and it turned out really confused. He ordered the part and charged me $200+ dollars for the part plus $100 for coming over. Then I find out almost $700 to install a washer gasket. Seemed a bit expensive for being a member client in your Sears service. Once the part came to my home the system kept rescheduling appointments (4 times) until I had to almost cancel the service to get someone to answer the phone. I was on the phone at least 4 times with AI and finally a real person. Once I got a REAL person in the chat was I able to resolve the problem. The AI chat couldn't comprehend a different issue outside a typical scheduling and part ordering task. This online system needs attention. Drew and your LIVE online help is the only thing that kept me a continuing customer. It definitely wasn't the AI scheduling system. I understand that is where things are going but you have to have a "get out of jail free card" on the website to resolve real more complicated issues. Sorry for the long winded response but I lost a lot of time and effort and so did your office. Thank god for Drew and your small online "real person" presence.

Honest Repair Solutions - homeappliancerepair - Updated May 2026

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