5Stars!!!!! Very customer service oriented; we've used them twice since we moved to Ocean Pines…read more Extremely knowledgeable responsive courteous professional and provided an electrician contact (Mike Patchett also great). Highly recommend.

CAUTION! I recently used this company as they were the only…read moreone to quickly respond during a Saturday call. Without my AC unit working - I needed a prompt repair (NOT an emergency repair) for tenants renting my condo. I didn't expect a charge of almost $600.00 on a name brand 4 year old unit. I feel I was taken advantage of! They were polite and responsive and got my ac working. However - based on trusted information from another out of town HVAC repair person who was in my condo the week prior to my AC going down, it seems clear to me that I was overcharged and taken advantage of! I was never told payment would need to be made remotely while I was in California. I told the repair guy I would mail a check upon an emailed receipt when I returned home. The problem was a bad capacitor. I was overcharged for the part,... then charged an additional $280.00 to add refrigerant that the technician "questionably" claimed I needed. I have since mailed the a check for full payment, along with their business card that I not need in the future.

If you need the five second summary of this review, here it is: Jim Schiffler is super…read moreknowledgeable but also very very honest! We have used Jim's services at different homes in Bethany. Each time he comes to see us he shows up on time, is very courteous and is ALWAYS able to resolve whatever HVAC issue we have. Typically you will find other HVAC companies often try to fleece homeowners by overcharging or trying to upsell services; Jim does not do this and is one of the most honest HVAC contractors I have worked with. I will always call Jim because I know he'll be able to help me and won't overcharge me. Thank you Jim and I will forever sing your praises.

Highly recommend this company for HVAC services in the Ocean City, MD area. I had a very good…read moreexperience with this company. Last summer, our AC unit gave out (capacitor issue). Jim was very responsive in scheduling and fixing the problem. Prices were very reasonable - especially in semi-emergency situations. I will be signing up for their maintenance service over the winter. I'm glad to find a competent and honest HVAC company at the beach!

We contacted Ocean Breeze Heating and Air conditioning for HVAC system maintenance and the…read moreinstallation of a Wi-Fi thermostat. We had the wonderfully good fortune of being introduced to Brian who was the technician dispatched to handle our requests. In addition to being impressively experienced, thorough and extremely knowledgeable, Brian was efficient. Further, he not only took time to familiarize us with the mechanics of our new thermostat, but also answer our other questions. What really made our interaction notable is the fact that Brian's technical expertise was matched by the depth of his generosity of time and kindness. We couldn't have been more pleased for his attention and assistance. Whenever necessary, we will enlist Ocean Breeze's and Brian's help for our future HVAC needs.

Jason was the service tech that just left... Such a great service guy, and he is a gentleman as…read morewell. We have had Ocean Breeze for a while now, never had any issues. We have a service contract for yearly check ups ...the unit just hums along.

Best HVAC contractor on Delmarva. They replaced my whole unit a couple of years ago and I have had…read moreno problems since then. Sales rep Mike Brown knows his stuff and exceeded all my requirements. Jake and Kenny did a great job on the install. They did it the right way and don't take short cuts. The cost was very competitive with the other estimates I got. The difference was in the quality of the work. Arctic Air stands out. Price. Perfection. Peace of mind. Priceless. The way all home improvement jobs should be.

I have used them twice in the last month for 2 different units. They came the same day, were very…read moreprofessional, and didn't overcharge for the fixes. The 2 techs that came to my house were awesome! Both took time to give me full explanations and gave me tips to help reduce outage time.

Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

Top notch.! Techs are courteous,informative and knowledgeable. Just had Skylar do some work for us…read more He explained everything and outlined the options. We have been using ABC for years. Will not use any other HVAC company.

I cannot recommend this company enough. Also, I cannot recommend the technician Sky enough either…read more I contacted them late in the evening. Early the next morning, I received a call from them. They asked if I still required service and when I said "Yes", indicated they had a technician available and said he could be there shortly. Sky was very personable and verified what I had done and checked the inside unit and breakers first. Then, he went outside and checked the external unit. He replaced a blown capacitor and I have A/C. From the time I was contacted to the time I got cold air blowing was less than an hour. The charge was very reasonable. I like it when a technician doesn't assume anything. It gives me a 'warm fuzzy' when someone 'trusts but verifies'. Thoroughness is a great quality in any job. Since we no longer rent our unit, our rental agent no longer handles routine maintenance, so Sky took my information for a service contract. The amount he quoted was also very reasonable. He gave me some hints to keep the unit in peak condition as well. During the service call, he received a call apparently from another technician. During that call, he was polite and attempted to talk the other person through some maintenance process. Just a very helpful guy. I will definitely use this company again.

It's been a few years now since I started using Airworks HVAC, and things are still great! I still…read moreget an answer when I call and I still get the same great service that I got the first time at a great price. Keep up the good work, Chad!

Chad the owner is very reliable. Have used them on service calls and hvac replacement. The cost…read morewas very reasonable and didn't even charge for a Sunday appt that took him 2hr to drive to OC due to traffic. Communication was great and he was a pleasure to work with. Offered a payment plan through citizen bank I believe. 0% for 3 months. And there were other terms that I do not remember but several plans.