I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

Owner can't keep a commitment. Cannot be trusted, NO followup. First visit, "all three heat pumps…read moremust be replaced".....they were fine all winter..... Requested a quote...."Crickets". Called back 3x, owner cannot be reached. Stay away. Found much better reliable service. 'zero".

We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

I cannot say enough good things about Tony and his wife. We had a Naviant tankless water heater…read moreinstalled and the service was top notch from beginning to end - and the pricing was better than anywhere else I called. The best part is that when a part on the water heater was found to be faulty, Tony had someone out to replace it as soon as it was available, at no cost. Even better, is that I know I can call or text Tony anytime I have a plumbing concern or problem and he will respond right away- offering free advice and expertise if that's all that's needed, or coming out to take care of something that needs to be looked at. I know that he has our best interests at heart and would never take advantage of us.

Did fix my problems but tried to sell me stuff I didn't need right now. I would like to cancel the…read moremonthly prevention plan. As I have a cousin who is a plumber out of Centreville Md. Please cancel that plan. John Millenburg Hebron,Md.

Simply the best service! Not only are the owners Josh and Lauren awesome but their service folks…read moreAustin and Gavin went above and beyond! They kept us well informed as the work progressed and were courteous and knowledgeable too! 5--star all the way! Also the payment amount was quite reasonable and the pay plan was excellent.

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

Hanna our tech was amazing. arrived on time went straight to the heart of our issues. Highly…read morerecommended for service and overall workmanship and great attitude.

$8,000+ later and we still don't have a working fix…read more We called Liberty Pure for a tripping well pump and somehow ended up paying thousands for work that didn't solve the problem. The owner even told my husband we were never charged for the first visit--interesting, considering we handed over $200 cash. Three visits later, they replaced parts that weren't broken and installed what was essentially a temporary wire instead of an actual repair. After all that, we were told the owner would "take care of us." He never followed up. When we reached out, the solution was simple: pay another $3,000+. The highlight was the third visit, when the technicians tried to leave without confirming anything worked. I stopped them, tripped the pump immediately, and only then did the tech admit he hadn't checked the wiring--because it requires a "specific tool," which he had the entire time. At this point, it feels less like troubleshooting and more like expensive guesswork. If you're looking to spend a lot of money without actually fixing your problem, this is your place. Otherwise, I'd strongly suggest finding someone who diagnoses before replacing parts.

Five Stars is not enough!!!! As a seasonal owner in Ocean City, I needed a plumber because of a…read morewater leak in my manufactured home, which made it unusable. I was NOT able to get to Ocean City because of other commitments so I had to do all the co-ordination via phone and all based on a neighbor's recommendation. BOY what a great experience with Jerry Lynch. He said he would get there as soon as possible. Then he explained all that needed to be done and within two days he made all the necessary repairs plus provided pictures/documentation for insurance purposes. If ever you need emergency plumbing service CALL Jerry Lunch Plumbing!!! Al S. Montego Bay

Jerry saved our vintage toilets and I couldn't be more grateful. He's extremely knowledgeable and…read morewalks you through everything. He's incredibly crafty, patient and actually tries to save you a buck. I would absolutely recommend Jerry's company to those trying to find someone reputable and honest.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

Matt was awesome. He arrived on time and did a great job cleaning our fireplace and recommending…read morehow to properly maintain it moving forward.

Needed a plumber fast. They came out same day, very professional, Reasonable price on the repairs…read moreneeded. Will definitely use them again.

I had a bad experience with them years ago. They have bought out local businesses here and are…read morestill as overpriced as they were years ago in the DC area. They responded quickly but I told them I would never use them again.

Mike A. His team showed up on time, took the time to clearly communicate. What was going to be done…read moretoday with of my tankless water heater. I had questions for Mike, he took the time to listen to everyone and address them, and also explained how he would be the tankless system in the utility room. It is an absolute pleasure to do business with a reputable company, employees that are well trained and knowledgeable, and providing service to the consumer.

Extremely pleased with the recent service we received from Chesapeake. I was in immediate need of a…read morerepair and they were extremely responsive and accommodating. Kevin, their service technician, is phenomenal and goes above and beyond to make sure the job is done correctly and his customers are well informed and satisfied. Kevin is truly an asset of the company and I greatly appreciated all his help. I would not hesitate to call Chesapeake again for service. They genuinely do care about customer satisfaction!

Drip noise and water marks around ceiling vent of a/c-heat pump type unit. I can't say enough about…read moreComfort Experts Ocean View and am so HAPPY to find a dependable, caring, professional, knowledgeable and decently priced company to take care of my unit going forward. Will recommend over and over!

I finally found a great Company! Mark and his brother were…read morereally on top ! Great job and very reasonable!!