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    Services - Big Red Services

    Plumbing inspection

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    Recommended Reviews - Big Red Services

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    18 days ago

    Mason was our technician and he was Outstanding! Fixing our electrical switch was so easy for him!

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    Chesapeake Plumbing & Heating - Plumbing

    Chesapeake Plumbing & Heating

    (11 reviews)

    Mike A. His team showed up on time, took the time to clearly communicate. What was going to be done…read moretoday with of my tankless water heater. I had questions for Mike, he took the time to listen to everyone and address them, and also explained how he would be the tankless system in the utility room. It is an absolute pleasure to do business with a reputable company, employees that are well trained and knowledgeable, and providing service to the consumer.

    Very frustrating.... If you're closed, your website…read morecertainly doesn't say so--it clearly states you're open until 4:00 PM. Nothing when calling saying your closed just to leave a message . We have a service agreement with your company, and I've left five messages since last night with absolutely no response. Our outdoor HVAC unit has been having issues. A technician came out five days ago and said the unit was rubbing against a pipe. He simply moved the unit by hand and told us everything was fine. Last night, the unit started making a loud buzzing noise that lasts about a second every five minutes. The only reason I even noticed it was because I was outside with the dogs. I have no idea how long it had been doing it because I never received an alert through my Honeywell app. Assuming 3-5 hrs because i did hear it in afternoon. The house was still cooling, but after researching the issue, it was obvious something wasn't right. I shut off the circuit breaker for 10 minutes and turned it back on, but the buzzing continued. I have now left the breaker off because I don't want to risk burning out the motor or causing even more damage. This unit is only a little over four years old. Compressors can fail, but it's certainly not something you expect this early--especially after being told just a few days ago that everything was fine. The lack of communication is just as frustrating as the mechanical issue. Paying $500 a year for a service agreement should include timely callbacks, especially when a customer may be facing equipment damage. If I don't receive a callback immediately, I'll be requesting a full refund of my $500 service agreement which we just renewed 2 weeks ago . I'm prepared to take my business to a company that actually stands behind its service. What am i paying for ?

    East Coast Plumbing, Heating & Air - Call Today for your dryvent cleaning! Clogged dryer vents lead to longer drying times, break downs, poor efficiency, and sometimes a fire!

    East Coast Plumbing, Heating & Air

    (17 reviews)

    I cannot recommend this company based on my experience. I…read morecalled because of an active water leak affecting my bathroom and closet ceiling. Before the plumber arrived, I had already done some troubleshooting and explained that the leak became worse when water was being used in the house and slowed significantly when I shut off the main water supply. The plumber briefly looked around, noticed a small amount of water in the HVAC condensate pan, and immediately concluded that the air conditioning was the cause. He would not seriously consider the information I provided or investigate other possible plumbing-related causes, despite the clear pattern I described. I felt like my observations were dismissed without a thorough evaluation. On top of that, there was a non refundable fee of $179 for the visit. When you're dealing with a leak that is actively damaging your home, you want someone who will methodically diagnose the problem rather than jump to a conclusion. Unfortunately, that was not my experience. I hope the company takes customer concerns more seriously and performs a more comprehensive assessment before ruling out other possibilities.

    The guys arrived exactly when they were supposed to arrive. Such nice people! They kept the work…read morearea clean when they left for the day. When they came back the second day, I had a family emergency and had to leave at lunchtime and didn't get home until after they were gone. They locked up for me, and again, everything was back where it belonged and all trash was taken away. I am very happy with the seamless change in my old system to the new one. "

    Big Red Services - plumbing - Updated October 2026

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