Attentive and effective service! Good communication! And, explained the problem and the cure!read more

Appreciate the prompt reply from Charles and extremely competitive service call fee & prompt…read moreavailability. I see his well-kept van around town and were the first I thought of for appliance repair. Unfortunately we ended up buying new instead and so did not need his services this time, but will think of them first for our future needs.

Service on my dryer was prompt. Repair worked after part was ordered. But...they did not hook the…read moredryer back up to the vent, so it spewed hot air back into the house. They did not replace the screws holding the top on, nor did they leave me the screws to do it myself. And they did not clean out the back vent of lint and sand when it was just about falling out of the pipe.

Steve responded quickly and I was able to get same day service. He diagnosed my dryer repair and…read morewent over my options including whether I should just replace it. He provided me with recommendations on replacement product and was overall just GREAT! I have kept his card and will definitely use him again if I need any appliance repair needs.

Called Delmarva Appliance to have my Refrigerator repaired. Set a tme and date. They came on the…read moredate scheduled and the time promised, very rare for Sussex county Delaware. Refrigerator fixed and working well, technician Matt very knowledgeable and price for service very fair. Would use them again and recommend them to my friends.

Bought a GE range and microwave. Both were delivered on time with professional installation and old…read moreappliance removal. I would highly recommend them to anyone looking to replace their appliances.

great service in the store and Dylan just installed my new microwave. He was very efficient &…read moreprofessional. thanks to all! Happy to give a great review.

Do not shop here if you expect to get the "personalized approach" and "the BEST appliance value and…read morecustomer service at all levels of our business" as touted on their website. We wasted all summer with them trying to get a lemon of a dishwasher repaired or replaced under warranty, which was the THIRD appliance we'd purchased from Shore Appliance in three years. Even as a regular customer it seems, you won't get its promised "highest level of service" -- what you will get is a repair service phone tree seemingly designed to maximize your time on hold, which may or may not let you leave a message, which messages may or may not actually be returned, and which if you finally do get to interact with an actual human being by email or phone, you'll get a lot of excuses about how busy they are, if not indifference. The bottom line is we did get our replacement dishwasher from Bosch in September, but no thanks to Shore Appliance, which appeared to be completely happy to be out of the picture at that point. Next time, we'll just go to one of the national big box stores, where we'll probably get better prices, and where we already expect that if anything goes wrong we'll just be treated like a number.

Bottom Line: Professional, reliable, friendly and efficient…read more I feel like it is so rare that any service company delivers on their commitments but the service from Lee at Appliance Repair Services was exemplary! I contacted Appliance Repair Services when my Samsung electric dryer stopped heating and I had confidence in Lee from our initial discussion. On the phone he told me some of the issues he'd seen with electric Samsung dryers in the past and what those repairs might cost. I appreciate that he provided this feedback on the call so my husband and I could talk through some scenarios that evening (e.g. if the repair price is over $x we'll get a new dryer). Just as Lee said he would do he called me the next day when he was on his way and he was perfectly on time per the time given the day before. Given COVID he wore a mask (as did I) which I appreciated. He quickly diagnosed the problem and was able to replace the bad heating element. His business description says that he tries to stock commonly needed parts in his van and lucky for me, he had the part that was needed to effect the repair on his first visit. Hooray. I really appreciate the effort that Lee puts into assessing commonly needed parts, ordering them, stocking them and floating the costs. Overall it took Lee an hour to assess, fix and test my dryer for what I thought was a reasonable fee for such high quality service. It feels good to know I have a reliable appliance repair company in my proverbial Rolodex!

Lee's the best technician I've ever dealt with. He diagnosed my dishwasher issue quickly and…read moreexplained the repair process clearly. Lee is honest because he could have sold me a new pump, and I wouldn't have known the difference. Not only that, he was courteous, knowledgeable, and even showed me how to prevent future issues. The pricing was fair and transparent, with no hidden fees. I especially appreciated that he followed up to ensure everything was still working perfectly.

We needed to have the handle on our built-in microwave repaired or replaced. After reviewing the…read moreappliance structure, checking for a replacement part and finding that the part for the 15 year old appliance was nowhere to be found, Wayne considered his options. He identified an ingenious approach to rebuilding the handle interior and went out to get materials to do the job. He returned in a timely manner and patiently implemented the solution. You would never know that the handle had been damaged. The price that he charged us was more than reasonable. I would call him again in a heartbeat. Thanks, Wayne, for your professional service!

Really nice guy and it only took him a few minutes to figure out why our dishwasher wasn't working…read more Really appreciated his help as we were not sure if it was a dishwasher or electrical problem. Definitely calling Mueller next time we have an issue. :))

Team did an excellent job. Reliable, responsible, clear…read more I particularly appreciate they tried hard to save me money and give me good options. I would work with them again in an instant and highly recommend them.

Very quick response and service available next day . Value of service is good for the costread more

I had a wonderful experience with this company. Messaged them on Tuesday, they got right back to me…read morewithin 15 minutes. Appointment was set for Thursday for them to check out my dad's refrigerator. Day before they texted me a window of when they would arrive. The day of, gave me 230-530 window, they were there by 430 and fixed the refrigerator. We will definitely use them again when needed

Prompt service. Reasonable price. The service man offered preventive measures to avoid repairs.read more

Max was very knowledgeable about my appliance and was able to diagnose the problem quickly! He was…read morefriendly and efficient. Unfortunately, there was not a fix for my problem which he verified with the manufacturer. Before he left he made sure I had all I needed to move forward with a warranty claim with the manufacturer. If and when I need another appliance repaired, I'll call Mr Appliance and ask for Max!

I had 2 appliances Washer/dryer with minor issues and they charged me $150 for each to start as a…read morevisit charge even though they are right next to each other. the whole thing lasted 30 minutes and cost almost $600. I see that many others have had the same issue, I wish i had reads this first.

They were wrt responsive, reasonable fees and very honest. I had guests at my shore condo and they…read morecame that day

They responded and were able to get someone to fix my dryer within a reasonable amount of time. Not…read moresure what the problem was but taking it apart and putting it back together did the trick. He also found a piece of paper towel inside-so good that was found too.