Jake came over and tuned our piano that was in pretty rough shape. We have a hand me down upright…read moreBaldwin that was been moved 3 times and not tuned in 20 years. Jake got our appointment on time and explained the tuning procedure to me answering all of my questions. He gave me a very fair price and worked efficiently, staying in the appointment window that we discussed. The piano now sounds great and I'll be sure to be booking an appointment with him again to keep my piano sounding beautiful.

Wonderful! The best! On time and careful preparation. Pleasant person to deal with. Good job with…read morehelpful suggestions. 10!

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

Had my piano which hadn't been tuned in two years, tuned today and was very pleased with the work…read moreand end result. Sean was friendly and welcomed questions. It took him almost an hour. I highly recommend Sean and I plan to have him back in about a year to retune out upright Kranich Bach piano.

Sean did a very nice job tuning my piano very pleased with…read morehis service highly recommend

I had an amazing experience with Johnson's piano moving. I played for 18 years and gave it up after…read morecollege and have been wanting to get back into playing for years now. Johnson's has a warehouse with a few used pianos in varying conditions at an extremely affordable price with moving fees included! They allowed me to come and play the pianos and pick one to purchase and it was delivered 5 days later. The move was seamless, the crew called to give me a 30 min heads up and they were on time, professional, friendly, and got the piano up 2 flights of stairs in perfect condition in less than an hour. It has brought me so much joy to reclaim a childhood hobby at a truly affordable price and I could not be more grateful for the opportunity. Thank you Johnson!!!

The team was extremely careful and efficient- highly recommend them. My piano is an inherited baby…read moregrand so it's got some miles on it and they handled like a baby.

Mr. Keith has taken care of my Steinway Conservatory Grand for many years and has done so with…read morecomplete professionalism and competence. He is the finest tuner on the Eastern Shore without exception whom I highly recommend.

Don't waste your time! Called to have a small repair done, along with a piano tunning. He shows up…read morewith no tools for the repair. He asks if I told his mother when I called that I needed a repair also, I explained I did and he apologizes saying that his vehicle was in the shop and he was driving a temporary vehicle. My initial thought was to send him back to reschedule but I allowed him to tune the piano with the understanding that he would come back to repair ASAP. I explained to him I was playing about 20 hours per week and it was quite annoying so he was aware of the importance of getting the repair done. I made the mistake trusting him and paying him! Five weeks later after numerous calls, no response. First it was he had a fever, then it was a friend died out of town however we happened to see him running around town doing other jobs... there are other guys, don't waste your time with this guy!

We contacted Steve to move a baby grand piano we purchased in Port Tabacco for our daughter. To our…read moresurprise Steve and his helper were able to move the piano the next day. They were extremely careful and took their time not damage it! This piano was 100 yrs old so they understood the fragility that it could have. When they brought the piano in they were careful not to damage our new hardwood floors, gently laid the piano down and assembled in the room we requested and placed it exactly where we asked! Two weeks later we called Steve to come and tune it after the piano had a chance to settle in. Steve not only tuned the piano but also helped free up a few of the keys that were "sticking" I've been around pianos for over 65yrs and our 11 y old daughter has been playing for 6 yrs. This is our 3rd piano since transferring to southern Maryland. We are thrilled with Steve and will ONLY let Steve touch our piano for now on! Thanks "Piano Man"!

Steve is a genius when it comes to fine tuning. Sounds better than ever after 15 years of neglect…read more With reasonable prices and a quick turnaround time, Steve is your guy!

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

Great service, super knowledgeable, and reasonable price point! We had not tuned our grand piano in…read morequite some time, and I am grateful that we chose to go with Pro Arte Piano. We contacted Piotr via Yelp, and he was very responsive. When he came over for the job, he wore a mask the whole time. At one point, I expressed curiosity in his work, and he stepped me through what he was doing, explaining as he went. We had a great conversation, and he gave me useful feedback about caring for pianos. Best of all, my piano now sounds great!

Very prompt. Was able to fit our tuning in within a short window of time. He responded to my…read morecommunication in a timely manner.

Incredible care given to my mothers 1947-1948 vintage piano. Rick brought it back to life gently…read moreand with great skill. very grateful

Rick showed up on time, did great work at a fair price. He is very knowledgeable and answered all…read moreour questions.

Pete runs a good store in Calvert County. Being a small business owner he doesn't have a lot of…read morename brand instruments, but he provides good service and good teachers.

Re-worked my daughter's flute. Initially wanted a broken screw replaced, but they went ahead and…read moredid everything (including removing 2 small dents). They had to send the instrument out and we got it back around Thanksgiving. It played great the first time. The price was a little higher than quoted, but well worth it. In all honestly you usually pay more for the repairs/maintenance and other stuff for students instruments then the entire cost for the instrument. The only negative is the store opens at 11:00. The other neg is the other staff other than Pete, don't really know what they are doing or have any knowledge of the business.