This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

Scott Bannar's knowledge, expertise and love for tuning pianos is evident within 10 minutes. I…read morehave an old spinet that's traveled the country. Mr Bannar made it sing again! It's not singing like a bird mind you. He is honest and generous and I'm amazed at the results he was able to give. Absolutely the best (and I've had quite a few) (I also owned a baby grand before moving to Baltimore) CANnot reccoment BANNAR'S PIANO SERVICE more happily. Thanks, Scott!

I called Mr. Bannar on a Tuesday and was able to get him over to tune my baby grand piano that same…read moreweek on Thursday. He was excellent and explained what he was doing and why he was doing it. My piano was severely out tuned as it was taken apart and moved from two different location and wasn't tuned in years so he recommended it being tuned twice which he completed. I will continue to use him for as long as he continues to serve my area.

Noah is amazing! He not only helped us locate a used piano in our price range, he also orchestrated…read morethe move from Northern Virginia to Richmond during inclement weather (snow) and tuned it. His advice was integral to us finding a great used piano -- searching on our own felt a bit overwhelming as there are so many scammers and poor quality instruments online. I would highly recommend Noah.

Noah is a PRO in every sense of the word. He is thorough in his work, and he uses high-quality…read morematerials. His pin-block restoration services totally rejuvenated by 36-year old spinet and saved it from the dumpster, for sure. Noah took his time ensuring each note was tuned to its perfect pitch; he even jammed out on the piano mid-tuning to provide some dulcet tones that echoed throughout my place. He's easy-going and fastidious, and his prices CANNOT BE BEAT.

Perfection! From my initial inquiry to the actual move, my experience was perfect. Robert promptly…read moreresponded to my unique long-distance move request from MD to NC. He offered a fair price and scheduling flexibility. The day of the move: arrived early, expertly wrapped the piano, installed floor protection, deftly got it down a 14-step flight of stairs, and secured it in the van. 6 hours later the piano was delivered in NC with the same care and professionalism. If you need to move a piano locally or across state lines, don't hesitate to hire Piano Local. One of the best decisions I've made. Perfection!

I would recommend this business 1,000 times over. They were timely, thoughtful, professional,…read morepersonable, and most importantly - our piano arrived in perfect condition. Amazing job by the movers!!!

He is the best. Period. I cannot recommend him enough. Very knowledgeable and very honest.read more

Great gentleman and expert piano technician. Very humorous…read moreand friendly. We enjoyed meeting him.

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

Ryan was highly recommended to me by the local Guitar Center, which was between guitar techs…read more He answered my questions and even told me what I'd done wrong in my amateur soldering job. He fixed it quickly. I, too, highly recommend him.