Jose was fantastic! He responded almost immediately, arrived within 30 minutes (exactly when he…read moresaid he would) and offered an affordable solution to our problem. He communicated with us every step of the way, thought outside the box, and charged a very reasonable price. I highly recommend JVC Locksmith, and will definitely use this company again whenever the need arises.

I requested service on Thursday night and Jose was here Friday to rekey the locks. His price was…read morecheaper than all other locksmith's I reached out to and he arrived on time and completed the work quickly also.

Anthony came out on a Saturday morning (no extra charge) and programmed 2 key fobs for me and cut 2…read moremetal keys (and I didn't have an existing metal key to go by). He was fast and did a great job! 10/10 would recommend

Horrible I will never use or recommend this company ever again. I use this company a few times not…read morerealizing it was the same used prior to using this company this round. Everything in the beginning was professional until this last encounter. He lied and told me that he had to go and get me a key from the Kia dealership because he could not find a key and could not make the key and that I need a OEM key and then went up on the price on me after giving me the key and me paying him $280 after he changed the price I've been having issues sitting out in 100° temperature for the last couple of days! He was taking too long. I ended up finding a spare key. He never contacted me back said he was waiting for me when we originally spoke that he was going to come the following day then he ended up in a whole other city. I missed clients that were very unhappy about appointments that were important. I told him about it. He did not care. I asked him to reprogram my spare key that I had to go and search for because he was taking too long to get back to me after paid him, but you are taking new jobs which I think is unfair to the customer! I was very nice and polite with him! I continue to text and call him and he continue to read my messages and ignore them as well as the phone but act like he wanted to care and was concerned and wanted to resolve the matter and us happy customers come today he tells me he orders another part. I told him yesterday that I wanted to refund him back the defective device that he sold me that he told me was from Kia and that was a EM key that was actually a aftermarket part come to find out I believe you should let the customers know that they have aftermarket parts if that's the case but you charge me more because you told me it was the actual key from the dealership and it was a OEM key because he was having problems and could not get it done so he had to go elsewhere to get a key, which was at the dealership to inconvenience me days in the heat and I told him I feel that it's only fair if you charge me for a defective fob and I had to go out of my way to go and find now I just need you to reprogram it and you can take your key back. The defective key that you gave me sold me charge me for a reprogramming a key I had to go and get because he was taking too long. I think it's only fair that you refund the difference instead of charging me a full price of a key fob that is defective that you should return especially if I am a returning Customer. I asked him repeatedly what time so I can let my clients know he repeatedly ignored my calls here I am waiting and it is 8 o'clock at night. He went to go pick up a key that he ordered and tried to throw it in my face of the distance that he had to go to get the key but you gave me the defective key am I the in the wrong and I'm spending $280? Not only that when I ask for the difference in the refund, he got smart and rude and said absolutely not that is not the way you treat customers than I will never ever use his business. Or services and I will never refer anyone and I will tell anyone to never services because he doesn't care once he the money and once I told him I was stuck outside for 45 minutes every time I did talk to him the times that I did get to talk to him before he started ignoring me he made it seem like he cared and was on his way, and he kept ended up in different locations other the bad part about it he says he stays down the I would think that you would take care of the that you sold the defective key and try to write your wrongs but this is why I don't deal with small businesses like this because they think that they can treat you any kind of way people that keep supporting their think that what they're doing is correct and that is the reason why they treat and I'm so surprised and disappointed because he seemed like a nice guy that's why I told him I keep him as my person I had other key jobs. I needed him to do but after this experience today from the last past two days this going on the third day waiting till 8:00 PM is horrible customer service and he was very rude over the phone. I asked my boyfriend to talk to him. He even ignored his calls well eventually answered, seem to talk to him differently when I have been the one dealing with nice with him, offering him and things of that trying to send Business his way, but I will no longer do that after what just happened when doing business you don't treat your customers that way I'm very disgusted with the services the sad part about I know multiple tire shops they use his services but they will no longer anymore after this just I will have them go to someone else before I have them go to someone that treats customers this way.

I initially reached out on Yelp to inquire and was told I needed to call. I lost the spare key fob…read moreto my suv but was hesitant to get replacement key fobs after previously getting a quote from the dealership when the other key fob was lost. I had also hoped I would find my spare, which I still haven't! I called and was given a reasonable estimate, I asked if it would be cheaper on a weekday and that I wasn't in rush (hoping to find the spare) and I was told nope, same price. As a lot of services pay extra for weekend services. He gave an estimate of about an hour and called when he arrived. Momo was extremely personable, professional and extremely efficient. The quote is exactly what I paid for. I was in such a relief to have to only pay the quoted price given the bad timing of the holidays! I paid less for their services with two key fobs than one key fob from my dealership!!! My car was unlocked so not sure if that made a difference but he cut keys to key fob, programmed a set of key fobs and I haven't had any issues for the past few days I've driven my car. I would highly recommend! He came to arlington and despite the distance it was affordable and even better, a stress free comfortable and warm experience. He did tell my husband that his vehicle would cost more to get replacement fobs, but it's a luxury European car. Hire em if you want a friendly, professional customer service experience that's memorable, quick and stress free! I will be recommending them!

Broke a bolt in my door while re-keying. The owner kept trying to weasel his way out of repairing…read morethe damage. This company doesn't stand by its work. The tech was over an hour late for the appointment. Find another company that stands by its work.

The locksmith was on time, professional and knew what needed to be done. We called other locksmiths…read moreonly to be disappointed. All hours made it stress free to get the job done.

Their response was very quick. Amir was honest and trustworthy. Fair and friendly service.read more

Amir was amazing!! He got to my house within an hour and got my car open in less than 10 minutes…read more He was very kind, very talented, reasonably priced, and the only person I will be calling from now on.

Conrad is very knowledgeable about the inquiry I made @ my son's Dodge…read moreRam truck replacement key. He's usually mobile; based out of Dallas area. He can recode a remote for @$225- 250.00 depending on the model. In store is easier & of course mobile he needs specific specs on vehicle. Great customer service TY

See Rob's Keys and Programming is okay for basic locksmith services! The staff is friendly and gets…read morethe job done, but it can take longer than expected, and communication wasn't always clear. Pricing felt fair, but nothing about the experience stood out. It's an average option if you need simple key or programming services!!

Night Owl was at my house in less than an hour. The technician kept updated as to what he had to do…read more(since the door had settled he had to reposition the hasp). If Plan A did not work he has a Plan B ready to go. Everything was cleaned up. He was fast, efficient and very pleasant. I highly recommend Night Owl.

We had our interior door that leads to our garage area painted and removed the locks and hardware…read moreduring painting. We could not get them back on or aligned correctly after the paint dried on the door. Reached out to Night Owl Lockouts on Yelp during the evening/dinner time hours on a Monday and they responded within 10 minutes to my message. Jordan called shortly after and was at our house within 15-20 minutes. He was friendly, professional and got the problem fixed quickly. 10/10, highly recommend!

Very grateful for Raz coming through Clutch no pun intended. I accidentally decided to wash and dry…read moremy Key Fob which is a big NO NO. He came and cut and programmed me a new one. Thank you so much! That darn alarm was horrible

I never leave bad reviews but I decided to this time because of how rude the customer service was…read morewhen I called them today. I called to get a quote on car key replacements but the call quality was poor so I had to ask the representative to repeat what he said once or twice. The receptionist was very impatient and questioned my ability to speak English as a language. For example, when I asked for clarification on a quote, he said "if you listened to me and could understand English, I wouldn't need to repeat what I just said." As a native English speaker, this was quite jarring... I was shocked by how rude the service was and will definitely not be giving them my business.