This is our first vacation to Florida and of course had to try da all da key limes pies. This place is awesome. We tried da key lime meringue and regular key lime. My personal favorite was da regular. If u r down in da Keys b sure to stop this place n grab a bite. read more

Very average key lime pies in a small portion and at a high price. Probably better off walking past it.

Reviews seem to be all over the map on yelp when it comes to food and restaurants, very subjective and somewhat confusing. For the Key Lime Pie Factory it's no different, one review says it's too sweet, another says it's too tart. I've tried several of the many shops from Key West to Miami and this bakery makes the best one in my opinion. I've been making & eating key lime pies since I was 8, had a huge tree in a home we had in Key Largo and we still make them today with real key lime juice, not lime juice! Key Lime Pie Factory gets it right. Great shop too, owners work store and are very friendly, going out of their way to tell you about how they make the pies as well as all the hard work they put into their store. Great job, it was a pleasure meeting and doing biz with you. We will be back. read more

Best key lime pie in Florida. The ladies behind the counter are so friendly and helpful. She even let me borrow her umbrella in a thunderstorm. Thank you for the delicious pie, laughter and great service. read more

Cute little place that is good at exactly what the name suggests. We tried the pie and the pie on a stick and both were good. The pie on the stick (chocolate dipped) is way over the top for sweetness and calories but was a delightful end to a too short day in key west. Nice service too, friendly and relaxed. read more

I felt that the slice of key lime pie was good and the store itself was cute and the service was nice. However, being of Asian decent, I did not find it appropriate for the store to sell all these magnets and things that were mocking Asian people in rice hats and of their broken accent. Asian people who have just moved to the United States who are trying to speak English is nothing to make fun of. I find it really racist. How would Americans feel if they moved to Russia trying to speak Russian and a store over there sold magnets about it making fun of American people and their accent trying to speak Russian? Anyways, I found the store selling these things highly backwards when a lot of America is trying to get past acts of racism. The store may not realize what they are doing is racist but it is what it is. read more

This pie won our taste test with but it was very close with another shop. This key lime pie is more dense like a cheesecake. Delicious.

Years ago my family visited Key West and made it our mission to try every variety of key lime pie available.,,well somebody had to do it lol. Key Lime Pie Bakery simply has the best key lime pie in Key West. It was creamy tart and refreshing. We have revisited on a couple of occasions since and it has tasted exactly the same every time.... perfection! read more

There is less buzz about this one. I never heard it was the best or that it won any awards or had any throw downs. And with the word factory in the name that may be why. But it's not a factory. And I liked the tartness of the pie. It's a cute store as well! We also had Key Lime ice cream here and on a hot day it was welcome! read more

WOULD GIVE ZERO STARS IF POSSIBLE! AGREE WITH ALL OTHER RECENT NEGATIVE REVIEWS ABOUT THE AWFUL CUSTOMER SERVICE. Went here after recommendation from a local. Lady at the counter was EXTREMELY RUDE. Right from being indifferent about offering recommendations when I asked her about what's the popular pie, to packing up and billing which is a standard transaction - her ATTITUDE WAS OF DOING A FAVOR TO A PAYING CUSTOMER. I was just confirming if she had put spoons in the bag and she retorted with "I already told you everything is inside". I mean how difficult was it for her to give me a simple answer and not throw attitude with being COMPLETELY UNAPOLOGETIC at the same time. STAY AWAY! Plenty of other places round the corner for a much better tasting lime pie. read more

The pie was fine, the coffee was alright too. Maybe it's because we were here in the afternoon, maybe it's because it was kind of dead and they were getting ready to close, or at least it seemed like it. The store front is full of these crappy little souvenirs which I think takes the atmosphere down a notch, especially because some of those trinkets are downright offensive. read more

They make their Key Lime pie at the shop, pie was really good. It was like 5 bucks for a slice of pie, but it was worth it! I only stop by because we were on a cruise. I got my buddies to go with me to try it hahaha. It was a cute little shop, they had packaged lime related items. Like lime soap, and stuff like that. read more

Wow. I had one of the traditional slices and two of the coconut slices, and they are, without reservation, the best key lime pies (KLPs) I have ever tasted, surpassing even the four other South Florida locations where I've had KLPs. Each pie was exquisitely creamy, and I felt with each bite that I was being transported to some idyllic tropical getaway, not unlike the effect aimed for in certain commercials. To top it off, the ladies working the counter were also super nice and accommodating to my dog, Dethan, who is a big fan of their fantastic pies. Again, wow. read more

The pie was good. We had the chocolate covered key lime slice. It was cool because there is a big glass partition and you could watch them make pies. They were not making any because we got there too late. It is worth the short trip off of Duval. read more

No Gluten Free pie here. To get a great piece of Gluten Free Key Lime Pie head over to Kermit's Key Lime Pie.

As near as I can tell, the Blond Giraffe has closed, and someone bought this little shop (formerly BG). One of the best key lime pies of our trip. Light, almost fluffy, without that heavy custurd texture found in some of the others. This place tied with Kermit's as our favorite. Indeed, it was tough to distinguish this from Kermit's - could they be the new owners? Also, a big thank-you to the guy who served us. Not only very friendly, but he nicely rushed us through while warning us to move our parked Vespas from the sidewalk as the ticket-lady was just seen in the neighborhood. read more

Just ate here and the key lime pie was not good. Publix has a better key lime pie. Very disappointed!!

Made a great vacation even better. We tried both the Key Lime and Coconut Creme and we are in love...if they would ship I'd have this delivered every week and be happy as pie... read more

When in Key West...I came here because of the reviews and because it's quite famous. I was a bit surprised that it looked more like a gift shop than like a cafe which is more what I was expecting. I ordered the key lime pie while my friend ordered the coconut pie. It was already cut and served up in these individual containers for pie slices with a bit of whipped cream. I liked the graham cracker crust. I liked the filling but surprisingly it's not the best I've ever had. There's a place in Brooklyn that makes it way better. I liked the coconut cream pie more actually. But the service was excellent and the store was filled up to the neck with key lime inspired doodads which was enjoyable to look through. I wouldn't come back though. read more

We had picked up our dinner (at Green Republic- yum!) and now needed some Key Lime Pie to take back to our hotel to watch the finale of LOST. We were lucky to find this place. The guy working the register was so helpful and nice and chatty. We got 3 big pieces of Key Lime Pie to go. I think you get a free cup of coffee with every piece, but it was 1000 degrees outside, so we declined. This pie was SO good! They also have pretty much everything you could want that is Key Lime related. Tiny store, but GOOD PIE. read more

We were greeted by a very calm cashier, and we ordered a slice of the original key lime pie. The store is average sized, however, the ordering station is all the way in the back, I couldn't even see it at first. We ordered take-out to eat it by Mallory Square sunset. My first thought when I bit into it was very sour. It melts in your mouth, and the crust has a nice crunch to it. The filling actually tastes like lime, not old lime juice from a random squeezy bottle. Overall, it was a good experience of Key Lime Pie. read more

The key lime pie is substantial while the service is always busy with conversations than the actual customers. Would not recommend to anyone who wants good key lime pie. read more

Best Key lime pie in Key West if you like it on the tart side! Very friendly owners, and they have a great selection of other items as well! Check them out! read more

The key lime pie was okay. I mean not too good, not too bad. Really, it was fine. However, the guy that was behind the counter was a complete disappointment. Told us every useless piece of information he ever learned, I think. From why my aunt isn't a true Floridian, to why white people are called crackers. Anyways, I would never go back strictly because of that guy. read more

What a place. The grumpy server cant take its stars away, so good is the taste; good enough to compensate well. Try all the stuff. Coffee too is awesome. Location is great. Loved loved it. read more

Gluten free key lime pie to die for! Soooo creamy and the gluten free "graham" cracker crust was yummy. My husband said it was the best key lime pie he's ever had. I love all the unique sauces, marinades and dips they have and they make great gifts. read more

In term of key lime pie it was very good. I had tried so many on this trip and this one didnt stand out. I just know I liked it. The slice was a little small in comparison to others. read more

OK so you're in Key West and its mandatory that you try the key lime pie from one of the popular spots.. We tried it from this place and were underwhelmed. It was Ok, but I've had better at chain restaurants at points wayyy further north. It seemed pretty "tourist trappy" to me and the piece was kinda small. I'll try another local spot tomorrow and see how it goes....... read more

My first visit here was in May and I was ignored even though there was only one other patron in the store, when I got to the counter, the guy didn't have the time of day for me but had much to say to the other customer. Booooo! This last visit in June, the exact opposite, I was greeted and felt like a valued customer. The pie was good but not tart enough for me. I'm not giving marks off for that, but for the cold shoulder on my first visit. read more

one of my good girlfriends recommended this place for key lime pie. we were about to bike ride our way home, but then my MIL had a fabulous suggesstion for dessert and coffee. we remembered that my girlfriend recommended Blonde Giraffe and my fiance looked it up. surprisingly enough, we found one right at the corner of where we were at! we got a whole key lime pie ($18) and took it home. It was yummy. tart and creamy. it even held well while we put it in the front basket of our bicycle. they also had some great stuff too. i eyed the key lime cupcakes...maybe i may sneek that in before i leave... :) read more

Best key lime pie I've ever had but I liked the coconut key lime pie even more! We went back two days in a row and the second day tried a slice of each pie. Yum! read more

Great service here. We got a slice of the key lime pie and it was pretty good - light and tart.

Just came by here looking for a piece of pie, asked a question (wondering what the factory was across the street) got such an attitude response for no reason. Completely turned me off from buying anything. read more

Food orgasm... I didn't know food could taste this good. I got dizzy

Oh my goodness! The key lime pie on a stick was amazing! I've never really had key lime pie before and I regret. Although everything you get up here in OH is not nearly as good. The customer service in this place is awesome! They remembered me when I came back to buy the key lime juice to attempt to make this on my own! Amazing! I need to go back to Key West & soon! LOVE IT! read more

Insanely good key lime pie and the coconut pie (new item) is even better. And this coming from a guy that is not a big coconut fan! The folks working here are extremely friendly. If you are in key west this is a must stop place for some refreshing desserts! read more

Great gluten free key lime pie

Two items, first being the extremely poor customer service, noted in several other posts. I guess the employees are upset we came in ONLY 25 minutes before closing. The second is... Seriously, $66 for a pie? And I understand that it's $X cheaper than the competition, but we found a slightly larger and delicious alternative for considerably less. I did see 'The Profit' and expected something more. Google where you can buy key like pies in Key West and you'll find plenty of great alternatives. read more

We bought a Key Lime pie here to bring back with us to North Carolina for Christmas, it was wonderful and enjoyed by our entire family. We bought the pie frozen. The folks at the store were very kind and gave us an insulated pouch for the pie. Side note - the shop owner warned us that the pie might not be allowed through Key West airport security, however, we had no problems, the TSA agents simply did some additional screening on the pie but let us bring it on the plane, so anyone wondering about this, they will let you through. read more

Horrible horrible horrible customer service. Stay away from this place. Average taste of their keylime pie with awful customer service. They dont even know what does customer means. read more