This place is amazing ! Lolita, Raquel and Ricky are so friendly. They are quick and efficient. The…read moreoffice has a great selection of beautiful frames and a great atmosphere.

Awesome service as usual &…read more staff super friendly & attentive Lolita, at the Front desk was super knowledgeable & great! Jarina, did a wonderful job of adjusting & cleaning my glasses! Keep up the great work everyone... We love you guys!!! Cheers

This office was recently sold to a new owner. They got rid of all the amazing staff that they had…read morebefore and hired cheap new staff that doesn't know the basics of customer service. They don't help you out with getting new frames and lenses made. They don't follow up and call when the new glasses are ready or if there is a problem with making the new lenses. Even after calling them, they don't call back or follow up on the progress of the new lenses. When I had problems with my Oakley frames that I purchased from them a little over a year ago, they said it already out of warranty. This is a lie because Oakley has a two year warranty on frames. My wife and I were loyal to Dr. Lockhart for over 10 years but the new staff is just horrible. We are now going somewhere else.

Not a good experiance trying to get schedule an appointment. The office is close to my home and…read morecaries the type of glasses that I was looking to purchase. Even though I have insurance I knew there would be a few hundred dollar additional charge for the type and style of glasses I was intending too purchase . After reviewing my insurance online online, this office was recommended but the manager said I was not covered under my plan. I would been happy to pay for this out-of-pocket and get reimbursed from my insurance company for the minimum examination fees, but even after me asking a second time for an appointment, I was refused. They must be extremely busy office and not willing to accept new patients. Wish them the best of luck but I, cannot recommend Granite Bay Vison to anyone reading this?

I first met Dr. O many years ago when his practice was first getting started. He is a very thorough…read moreand extremely personable eye doctor. He is compassionate and really takes time to know and remember his patients. I stopped seeing Dr. O for a while when my medical benefits changed to cover some other Dr's, but I am now looking forward to returning to Dr. Okamoto for for my regular eye exams and prescription updates as needed. I can't say enough great things about Dr. O, and his appointment staff is very friendly and accommodating. All I can say is if you want to actually see Dr. Okamoto and not one of the other on-staff physicians, be sure to plan ahead as Dr. O is typically booked way out...sometimes as much as 2-3 months.

John Okamoto is excellent! I have seen him twice. Both times he is very informative and thorough…read more I really enjoyed my visits. The gals are great & fast. I didn't have to wait at all... I will stay with Mr. Okamoto... :)

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Eye exam in Rocklin. Clean clinic. Friendly staff. Modern equipment. The doctor explained the…read moreresults clearly and recommended the right lenses without pressure. Appointment was quick and organized. Everything worked smoothly.

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.

Patient for over 20 years, Stephanie Carmassi is top notch level of professionalism in service…read more Stephanie offers & handles every detail necessary to complete my services.

I had a wonderful experience at Granite Pointe Eye Care. Dr. Gil was professional, efficient, and…read moreknowledgeable. There was a kind, helpful, and personable assistant who helped me with Neurolens (she has a Kiki's Delivery sweater - thank you!). And I had a blast sitting with May, learning about my prescription and Neurolens. I loved her service, which was informative, kind, and carried no pressure. She also helped me fix the pads on my glasses. Thank you, May! Great way to start my lazy Friday morning. I look forward to dropping by again!

Exam, excellent. Frame & lens are very pricey if you don't have insurance and they offer very few…read morepayment options.

Thorough exam, friendly staff, great doctors. Went in for my annual check up and ordered contacts…read moreand glasses. Got them much faster than expected. 10/10 recommend this place !

Great experience for my 10 year old daughter! I highly recommend! She is severely dyslexic and they…read moreaccommodated her needs and were so kind and patient.

This place is clean and modern. Staff is friendly and professional. The coffee machine (mocha,…read morecapuchino,...) and water dispener are provided for free of charge. They have a variety of glasses brands: -Men: Larger collection of Rayban, Dragon, Oakley, Nike. Smaller collection of Luma Lens, Paul Smith, Cutter n Gloss, , Carrera, Calvin Klein, Cole Haan, and other brands -Women: Draper James, Chloe, MCM, Salvatore Ferragus, Bebe, Katespade, Longchamp, Diane Von Fur, DKNY, Ti-flex, and others

Took my 10 year old daughter here for her first eye exam. The only reason this isn't a 1 star…read morereview is because the doctor did his job, but I question whether he is used to being around kids or has kids of his own. Within the first few minutes of the appointment he was already huffing under his breath, clearly annoyed with my daughter's vague answers to his questions regarding her eyes. I don't know what he expected but I, as a parent, expected the doctor to have more professional emotional regulation. If I can clearly tell you are getting annoyed during the appointment then I'm sure my daughter can too. We spent maybe 20 mins at most together and if you are already that irritated maybe you shouldn't be a doctor, or perhaps change your preferences so that you don't have to accept pediatric patients?

The customer service was so amazing that i didn't have any issues whatsoever with the service or…read moreproduct that i purchased. I am deaf and i had very nice dialogue with the employee who was working at front desk at the time and i didn't have any issues with communication as they was very polite and very patient with me. They got me very nice glasses and i dig my new looks and i can see very clearly and I would recommend people this business. The will accommodation to your needs and don't miss the opportunity.

I had such a good experience here! I have a very difficult time finding glasses that don't look bad…read moreon me. I've used Target, Kaiser, and Costco in the past and even though I always picked the best ones I could find, I was never happy with the glasses I ended up with. The selection here far surpasses the others. I couldn't believe how many options I had to choose from! The customer service was amazing and my glasses arrived in less than a week. Which was much appreciated considering my old glasses were broken. I love my new glasses. Thank you to everyone at SFSE!

I usually have a good experience here but as of lately, I prefer to shop online. The vibe coming in…read moreis not welcoming. It's giving "We're too busy for you" "You come to us if you need help" "We see you clearly needing assistance but I'm just gonna sit here on the stool and tinker with the laptop. One time, I came in to have my glasses adjusted. I wish I caught the name of the associate who assisted me but the vibe she gave was that I shouldn't have come in to adjust my glasses. Today, we came in because mine and my daughter's glasses are scratched up after only 4 months. I want to use my warranty. Came in... there was one associate assisting someone. Another was sitting on the stool tinkering on the laptop. Thought she was busy so decided to wait. After about 15 minutes, of not being acknowledged, finally approached Janiece, and asked if I could bother her to help us. Transaction complete after 5 minutes. Awesome. Idk. I used to work at a glasses retailer myself, and we were trained to approach customers first to just make ourselves available. A secret shopper would give me negative points if they experienced this today. Not bad service, just poor.

Started my initial check in with Kelaiah. Very pleasant and professional representative. She was…read moreextremely knowledgeable, helpful, and patient. This was my first experience purchasing eye wear. I am fully aware of what I purchased and the care of what is needed to stay on top of my eye protection. Dr. Priya Mac Donald did a complete comprehensive eye exam and digital retinal imaging.