Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

I took my car to The WOT shop for brakes. The guys there were Very knowledgeable and quick!!! Thank…read moreyou for doing such a great job!! I will definitely be back for my car needs!!

Got a quote and came back $3,000 less than what the dealers would've done on repairs. Really nice…read moreguys and communicated with me and my family

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

We had emailed this place for info on a repair on our truck and never received a reply. When called…read moreto inquire about this, the guy on the phone had no idea what I was talking about. He then became rude and frustrated causing me to become upset and frustrated. I'm sorry, but not sorry if you don't know where your service requests go. Either get it straightened out or don't offer auto care. There was no need for me or any other customer to get treated that way, especially when we did as the website stated. We are actually grateful it went that way though; if it was going to be a bad experience, I'd much rather have bad attitude than bad service/repair.

They do great work, but only if you know what you want. They are very skilled at older cars which…read moreis rare, and can fix pre computer controlled stuff, which most won't touch. On newer stuff I got the typical BS excuses, which i didn't expect, but it is what it is.. still would go back but only to have things i wanted done and didn't want to do myself. Again, i'd trust them to do any work, maybe just not troubleshoot the issues..

I have been roadsided for 3 weeks now with my car sitting in my driveway I have been trying to…read morefigure out what's wrong I contacted these mechanics they keep stringing me along saying oh I'll come out this day no now it's going to be another day and for over a week now been trying to get someone out here to look at my car and these people have ignored me I would call any other mobile mechanic in the area these guys will leave you stranded

Did a great Job and was responsive in clarity of my diagnosis. Also he Completed the job in an…read moreadequate time frame and got me back on the road.

Performance Automotive is a family owned business; the family operates the business knowing that…read moretheir livelihood depends on their name and reputation. I've been a customer for over 15 years because the McClaskies have earned my business over and over-- they do good work that's right the first time; they're master technicians & know what they're doing; they're honest-- they're friendly & are priced fairly. The second or maybe third generation is working now... they're not going anywhere, if continuity & consistency matter anymore. JP Burns

Had some issues with my AC and Kurt and his team were able to diagnose and fix the issue with ease…read moreand within the time frame he gave me since I chose to wait. They charge you for their work and they do a thorough job to make sure you don't have to come back for the same thing, something you want from your mechanic! I highly recommend!

I got a quote that was great and quickly got scheduled for service. He was prompt and fixed my…read morebrakes at a fair cost. Would def use his service again.

From the owner: Campus Auto Care 614 is a mobile shop, specializing in a broad range of car care. We do engine…read morework, brakes, suspension, locksmithing, batteries, alternators, sound systems, tinting, detailing, and more. We come to you, or you can come to us. We will work on your car at home, work, school, etc. Campus Auto Care 614 is owned and ran by Michael Garrett, a current business and communications major at Ohio State. Campus Auto Care 614 is extremely competitive price wise due to no overhead from maintaining a shop. This makes us the “cheap mechanic” that can come to you, on your time, all at a fair price. We use the best parts, at the best price, and we will ALWAYS stand behind our work. Reach out for a quote today! All Ohio State Students and Alumni get a 10% discount on any service!