The dealer offered to diagnose the broken convertible top for 750.00 and told me the repairs would be 3000 - 10, 000 to get the convertible top working. German Autowerks fixed it for 1300.00 TOTAL including labor, diagnostics and parts. Chris and John were both straight up, told me beforehand there would be a few hours just to diagnose what the problem was and then once the problem was identified they would go forward. 1300!! when the dealer wanted 750.00 just to find the problem. read more

I took my 2013 Volkswagen Beetle Convertible there after the dealership basically told me to forget about fixing the top. Experts!

Would not recommend. Very rude over the phone. Called very interested in a car and it seemed like unless I was paying over asking I wasn't getting it read more

Total incompetent crooks. Charged me storage for every single day the car was left there...after I asked if they were gonna charge me storage and was told "NO". They mentioned I had 30 days but on Day 21 I got an $800 bill before the hauling guy could pick up my Rover. They told me my engine was blown and it was NOT. After getting the rover home we fixed it in 1 day! They wanted to charge me $12K to replace an engine that we fixed for $750 and 5 hours of work. They also charged me $200 just say "It's blown". They did no real diagnosis...I was extremely disappointed. Also...my car has been through a Hurricane and didn't leak. Never had a leak...when I get the car back it was completely full of water inside. They left my car outside with the windows down and the sunroof open and it absolutely destroyed the interior so much that the insurance had to total my vehicle. Just absolutely the worst mechanics and guys to do business with.... read more

I brought my B8.5 Audi S4 in for a DSG service and oil change. Service was absolutely top notch and done for a good price! Car is running very smooth. I would recommend taking any German car here over the dealer or anywhere else. read more

German Autowerks - Only take my car to GA! They do great work there and have for many years. I'd recommend to any German car owner. - Auto Repair Near Me - Columbus, Ohio

The owner called me about my previous review. Unfortunately the call was not a gesture to fix the situation, but instead an attempt was made to offer an explanation that would convince me that my point of view was incorrect. While the act of reaching out was certainly appreciated it hasn't changed the circumstances behind my disappointment with German Autowerks. I truly wish that the experience had gone differently as I was hopeful to have an alternative to the dealership. As things stand i don't think future visits are a possibility. As a side note, It's also not a particularly good sign that it took a negative review online to provoke an escalation of this matter. read more

I was looking for a simple repair on my vehicle and inquired with them. The guy that answered the phone was rude. He seemed bothered and uninterested. He was sighing hard so I just did them a favor. One less customer they will have to deal with. read more

I love bringing my 2006 VW Jetta here. These guys are fast, courteous, and knowledgeable! Additionally, they offer services that are about 30% less than what the dealer charges. I've been visiting these guys for the past couple of years for my oil changes and a couple other maintenance issues. One more bonus is the WiFi while you wait! Good job guys and thanks for being there! read more

These 1 star reviews are ridiculous John and his crew are top notch. i would give 10 stars if I could. I have been using him for years now for all of my vehicles. He goes the extra mile or 10 miles for me every time I bring in a car. In fact one of the reasons we purchased our last vehicle was because if German Autowerks. I knew if my car had an issue that I had a very dependable and affordable mechanic to work on it. I just personally want to thank German Autowerks for all the work they have done on my cars over the years. by the way i own bmw x5, audi tts, and vw jetta all of which i trust German Autowerks to do all my mechanic work. read more

Getting your car fixed is rarely ever a pleasurable experience. But this place is wonderful. I struggled for a long time trying to find a place to get work done on my VW Beetle that didn't charge an arm and a leg. Not only is this place affordable, but they're locally owned and really friendly. They don't rely on advertising or deals with dealerships, so they rely solely on reviews. Maybe that is why they always give me top notch customer service! Being a young woman sometimes auto repair places will try to take advantage of you and sell you things you don't need or up charge you because you don't know what's wrong with your car. I don't think that would ever happen at German Autowerks. They are a truly honest and sincere local company. I highly recommend them to anyone with a German made car. read more

These guys are good people. After my A5 suffered an engine issue, I took it to a dealership in Dublin/Plain City that shall remained unnamed, who told me I basically needed to replace the entire cylinder head, to the tune of $8k. I reached out to German Autowerks and talked to Terry, who clearly and logically explained what might be wrong and what other possibilities might be, and how to find out for sure. Turns out the issue was nowhere near as dire as I was originally told, and the work was a fraction of the price. Highly, highly recommend. read more

After having them diagnose a few stored codes and perform an inspection on my BMW I was given the results and a some suggested maintenance items that needed attention. The price was fair and considerably lower than the dealer. The car was ready when they said it would be and returned in a neat, clean and tidy condition. They deserve all five stars plus a high recommendation. read more

These guys are the best: reliable, honest, and local! After many experiences with mechanics who had to go through "what is that?" moments before they could work on my Vokswagen, I have been SO HAPPY to have found German Autowerks. They can always figure out what's going on and have the appropriate (not makeshift) parts, and cost way less than the dealership. PLUS, I really appreciate that they are willing to take the time to educate me about my car. I like to learn about how my car works and fix things on my own when I can, and these guys are really great about showing me what's going on and explaining things when a repair is needed. I honestly feel relieved that there is someone I can trust to call if my check engine light pops on. These guys and Mad Hatter Mufflers are top of the list in my book! Thanks guys! read more

This shop is great! Great team, Great owner. They really know their stuff and are so helpful with keeping me on the road, but not bogging me down with tons of extra repairs like the dealerships always do. They have also started selling reconditioned cars. I will be buying my next car from German Autowerks. Its great cause i know the car has been gone through by a member of the team, and has been priced to sell. There is not a sales man looking to make commission off these cars, so they are priced very reasonably. read more

Nice guy. Had my Audi there for it's 70K checkup and a couple of other items. Tells me it needs gaskets replaced. After 3 day tells me its ready. When I arrive i find out that the check engine light is still on. Hey, I brought it in to be fixed! The final slap in the face is when he tells me I am leaking window washer fluid as I'm going to the car. Really! Didn't they think I would have wanted that fixed if they had told me about this. As I leaving the shop we both know my car needs maintenance now. Not a good feeling after getting your car worked on for 3 days Think they are good for general maintenance (i.e. oil changes), but it's worth 30% more to me to know my car is fixed right read more

Had a great experience with these guys when my 2004 Audi A4 started acting up. There were quite a few things wrong (which wasn't surprising) but I really appreciated that they took the time to explain everything to me and gave me such fast and courteous service. I'm really surprised at the negative reviews on here regarding Audis - as I said, my experience really couldn't have gone better! read more

We have been going there for almost 2 years since we purchased a used Audi A4. They have been very professional. They gave us a fair price for the work needed. Last week when picking up my wife's car, my own car died right there. The owner came out and fixed the faulty battery terminal, put a new one and did not charge me. I appreciate the way he took his time and fixed an Infiniti car, over all good guys. read more

I called and talked to John from Columbus location about an issue that an older couple that I knew from TN were having with their 2007 VW Touareg. I wanted to get some idea of how much of a job it would be to change the timing chain. The couple had a quote from a shop in their hometown and I wanted to run it by John to see if it was a fair price or a ripoff. He was very easy to talk to and very knowledgeable. I appreciate his honesty and if I ever have someone ask me where to go for a German auto repair I would let them know about John. You are an asset to this company. Thank you. read more

Took my Audi here with the check engine light on. They recommended several things be replaced (gasket, seals). They never have parts in stock so after 3 days they tell me my car is ready. They proceed to tell me my check engine light is still on I need to have valves cleaned (I have now spent $1,000 on their current work). Took it to the dealer and they told me i had a crack in my vacuum hose. $200 total cost. These guys don't know Audi's. If you have some money to burn these are the guys for you. read more

Shout out to Terry and Bob for making the car buying process so seamless. It's rare today to find craftsmen who love cars as much as these guys. They'll dive into the details of the work if you let them. Highly recommend this shop over the dealership any day. read more

I have a BMW and was surprised to learn about German Autowerks thru my Yelp search. Had to call a couple times(they are busy), but they were very responsive. Service was prompt and price was 75% less than the BMW dealers. Estimates for other possible repairs were half what I had received from other "BMW" repair shops. I will certainly use again. read more

Fine work at very good prices. Honest and fair. John and his entire crew will make sure you understand exactly what is needed, what it will cost and complete the work when promised. read more

They have been maintaining my Audi A4 for years. John, the owner, is great. The mechanics (Lenny, Ron) are fantastic. Always take the time to explain everything they're doing. Very friendly, very reasonable prices, no surprises. If you have a German automobile, do not go to the dealership - these guys are pros. read more

Bought a car in mid December and was told I was getting an excellent deal. On the drive home the oil light came on and they towed it back that night and said they fixed it. A couple of days later the car wouldn't start and they had to tow it again and replace the starter. A week later I was driving the car to visit my brother and the oil light came back on, I called and they told me to keep driving it and then my engine exploded. They were nice and replaced the engine for me but kept telling me how they didn't have to do it because I bought the car as is. I appreciate that they replaced it but now the new engine is having the same problems and I had to cancel another trip because of how unreliable this car is. Not to mention all the other little things like no AC, one windshield wiper stopped working, all the handles in the interior of the car broke off, and my check engine light is on for something else. It was my first experience buying a car and I used all of my savings. Not even 6 months after getting the car I had to buy a new car and German Autowerks wouldn't even buy my car back. Stay away from this place if you want a reliable car and to save money and time! read more

The German Autowerks team did a great job on my Audi A6, the estimate and final bill was extremely fair, lower than most dealer's that i've called, but the QUALITY of work performed, was outstanding, Terry and john walked me through every step of the process, explaining what had happened to my vehicle and then explained what HAD to be repaired, knowing there were other issues with my vehicle, i WILL be returning and will no longer go to any other shop, they got my vehicle running and back on the road quicker than estimated and really cared about me, and my vehicle, thank again german autowerks! read more

At first the experience with German Autowerks was great then I had an issue with them not finishing the job before sending me home with my car. They had my car for a week before they stated the car was ready for pick up which it turns out it was not. I picked up my car on Friday and noticed all the issues Saturday morning when i turned on my windshield wipers and a piece of plastic flew out, part of my shroud. After popping the hood it was easy to notice a lot of work was left undone or done very poorly. They lost my battery cover. They broke the shroud for my air box and didn't even attempt to reattach. They left air sensor unplugged. They left a piece of the air box under the windshield wiper. The didn't reinstall the clamp on the MAP sensor correctly. They also didn't bleed the brakes properly after installing a new brake booster. I needed my vehicle so I finished the work that I paid German Autowerks to do. The Monday following was the first day they were open for business and I contacted Terry, one of the owners, to discuss this issue. He requested that I bring the car back and they would fix the issues. I told them that i had to fix the issues myself as I needed my car and they were closed on the weekend, not to mention they had my car for a week and couldn't complete the work correctly. I asked for a partial refund since I had to finish the work that I paid them for and to cover the cost of damaged and missing parts. At that point German Autowerks became very unprofessional. I will not do business with this company again due to the inability to complete the work they were paid for and the lack of customer service when they made a mistake. read more

They do good work and tend to side on the not run up the bill side of life. As another said I've had work done here and they sometimes leave out some things. Not sure if they are trying to get you to bring it back or save you money. I've had brakes done here and the E brake cable needed replaced so they didn't reconnect it. Hello wanted it all fixed. Same with a tune up. Needed an ignition coil, they replced that and the plug wires, but not the plugs. again, hellooooo. Oh well, I'd still go back as they are reasonably priced and what they do is done well. Just spell out EXACTLY what you expect and they will deliver. read more

If I could give this place zero stars I would. My husband took his 03 Jetta here with a battery issue and asked if the struts were bad. The manager told my husband the struts were not Volkswagen parts and all needed to be repaired. He quoted my husband $1600.00 dollars just for struts. My husband called another company for a second opinion and he was told struts should never be over $1000.00. After taking his car to the second opinion the company informed him the struts were genuine after all. This place point blank lied!! They did managed to fix the battery but left left the check engine light on and didn't recalibrate. In my option this was a tactic to make a person who has no idea about Volkswagens to come back and spend more money and time... DO NOT waste your time on this cut rate place. read more

Do not, and I mean, do not buy any thing from these thieves. Don't have titles, never answer the phone. Keep telling you that the vehicle is ready. We are finally going to have to sue or revoke payment for a vehicle we bought. Just plain shady. read more

I recently went there to get an oil change. A couple of days later I noticed a discrepancy on my oil change sticker. I called to verify if the right oil was put in my car that I payed for and they called back an hour later and said that they probably didn't use the right oil. I received credit towards my next oil change. Very happy to finally find a place that is honest! They could have easily said that they put the right oil in. read more

I would advise you to take your car anywhere but here. I don't know if they were scamming me on purpose or just incompetent and careless. They cost me thousands in replacing the same part repeatedly within just a few years, sometimes just months. Not once did they honor their stated warranty on the part, instead using ridiculous excuses. I took the car to some actual professionals and the issue was just a connecting hose to the part, not the extremely expensive part they claimed to be replacing. I don't even know if this shop was doing the work they billed me for or not. But not honoring the warranty with fake excuses is a scam either way. I have also had to have their work fixed up at other shops. I have had parts they claimed to have replaced, "re-replaced" at other shops because they appeared to still be the original parts. These people cost me way too much time and money and acted in extreme bad faith when dealing with me. I do not trust them. read more

While on a road trip and 4 hours from home, my check engine light came on. My dealership told me to stop driving. I found this garage just a mile from the interstate. They took my car in to be diagnosed immediately upon my arrival, found the problem, fixed it in less than an hour, charged far less than my dealership, and had me on my way. They were prompt, courteous, skilled, and kind. I could not have asked for a better experience. Wish they were closer to home. I would give them all my business. read more

After reading these online reviews I took my Audi TT to German Autowerks for a coolant leak and check engine light. Once they examined my car Jamie told me his technician was sure my water pump and timing belt needed to be replaced. The cost was 800.00 but unfortunately I still had a coolant leak and check engine light after they looked at it. They never took me into the back to show me the leak or show me the replacement with the new part. Having explained to them when I dropped my TT off that I had my water pump and timing belt replaced couple of years prior and probably did not need replaced I asked them to look at all the other possibilities. They were adamant that this is what needed to be fixed. When I picked up my car the check engine light was still on which they had not looked at and within a matter of days my coolant leak problem was back. It seemed as though they threw a few expensive parts onto my car at my expense of their learning curve. I called and spoke with owner and I basically got a too bad you needed it fixed answer and it will cost me more to find and fix the real issue. My go to mechanic was booked when this was going on so when I got my car into him he found the leak and all I needed was a replacement of a connector piece. There are three levels of service and pricing for people who own Audi's: the dealer, the shop that's learning and charges just beneath the dealer and then my experience mechanic who's honest, knows we are all on a budget and can figure what's really wrong with your car and give the best recommendations before asking you to throw expensive parts and labor charge to maybe see if it's a fix. Thanks German Autowerks for reminding me why I go to Jon's Auto Audi Certified Honest Mechanic. read more