We have purchased several appliances over the years from Shore TV and Appliance and it never…read moreoccurred to me to do a Yelp review. In short, They run like a small business that cares about its customers. Our last two purchases had defects from the manufacturers. ! item was a Fisher & Paykel refrigerator where the water dispenser stopped functioning after one year. Shore TV got the manufacturer to replace the item with a new one and even threw in the $70 water filter replacement. The unit had been incorrectly insulated and evidently the water line was frozen by Fisher & Paykel running it too close to the freezer. The second item was a GE induction range. The unit was DOA on arrival as the oven kept shitting off. It was going to be several weeks to get a replacement and Shore TV had already removed our old stove. We would have been out of luck but Shore TV offered (and we took them up on it ) to provide a temporary replacement stove (electric and basic) until the part for the GE came it. While I skeptical that replacing a part on a new stove was not a great idea (I wanted a brand new one), Shore assured me the item would be correct when they got the part. It was . They were extremely accommodating by getting us a stove to use until the replacement part came in (3 weeks) . I am only concerned now because they have combined with a company called Hallocks and their Yelp rating is poor at best.

I have used Shore appliance for years because I want to support a local business & always had great…read morepersonal service, selection, advise.& competitive pricing.

Our ice maker broke and was out of commission for about 3 weeks and we called the manufacturer to…read moreget it fixed because it was still under warranty. The manufacturer contacted JP Appliances. We did get an appointment pretty quickly. Once we figured out the ice maker was not working after trying troubleshooting things to try to fix the ice maker, we turned the ice maker off. When the service guy arrived, he very rudely told my wife "You know its not making ice because its off right?" Then he told her that there didn't seem to be anything wrong and pretty much told us we were dumb for having the machine off even though that's what the product manual instructed. He told us to call him back after 1-2 days if it didn't make ice after he turned it back on. Surprise, surprise it didn't work. So we called him back and he told us he would order another one. We did not hear from him for over 3 weeks. I finally had to call to find out what the status was. No call, no information. After calling him, he said "he had ordered it" and it should be in soon. Sure enough 2 days later, the unit had arrived (coincidence?). When he came to replace the machine, he was still very rude to my wife and still adamantly stated that there was nothing wrong with it. He did replace it and we now have a working ice machine. I don't understand how someone, in a customer service based industry, had zero customer service sense or people skills. It takes a lot for my wife to get mad at someone (except me :)), so the fact that the service repair guy make her that mad is saying something. I'm hoping there were some extenuating circumstances for why this experience was so horrible but that is what is was.... a horrible experience.

Super helpful staff, great location, excellent selection, and service!…read more Highly recommend.

I love that we have a vacuum store here in Clinton…read more Everyone there is so knowledgeable and kind. They keep my vacuums in good shape. I purchase my bags and filters there. Thank you!

April 22,2025 I used this company to install heat pumps in my home. Liaca helped me with the…read morerebates and other financing options. They really did a good job. They were on time, respected my wishes on removing their shoes, and they clean up after the installation. I was pleased with the outcome come. They tested the units and gave me a quick tutorial on how to use the units. I also included photos of the finished job. We'll recommend. Thanks to the team.

My central air unit died. We needed to replace our central air unit and decided to upgrade to one…read morewith an air pump. John was great to work with. He came to take a look at the space and provided his recommendation and promptly sent us the quote after. We had gotten quotes from multiple places and their pricing was fair. He was very responsive and answered all of the questions we had. For any questions he wasn't able to answer immediately he got back to us promptly with the answer. Seth and another guy was responsible for installing the unit on the day of. John came by to make sure the installation was going okay. The guys were quick and efficient with the installation. The job itself was very clean install of the unit and they covered the pipe going down the side of my house so it looks a lot better! They completed the installation all in one day, which was great! They took away the old unit and cleaned up afterwards. We also ended up upgrading our thermostat. John was accommodating and sent Seth back at a later time (after we received the new thermostat) to install the new thermostat. It took a bit to get the heat pump working but ultimately it was all done and John and Seth stayed to make sure both the AC and heat pump was working. So we were very happy with how the project was handled and completed.

5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

I bought brand new $6000 Frigidaire model PCFD3670AF range from CAFD that didn't work from the…read morebeginning. The oven does not reach the temperature it is set at and can vary by over 100° at times! There is no option to calibrate it. They sent a tech to replace a part and it didn't fix it. I was told, sorry, there are no other repairs possible. They've been giving me a runaround for months and I haven't been able to use the oven at all. It's brand new and under warranty but they won't replace it or take it back. Unbelievable. Stay away from CAFD and Frigidaire. Terrible customer service and the warranty is worthless.

We are very upset at the level of customer service our family has received at CAFD. Our fireplaces…read morewere supposed to be fully installed and usable back in July--as of yet our upstairs electric fireplace is still completely open and unusable. We've called numerous times, been put on long holds, hung up on and two crews came out bringing the wrong items. We have been calling your office every week, with no response and no timeline when our fireplace will be finished in our bedroom. This has been a reoccurring story with each fireplace (we purchased a gas fireplace and two electric fireplaces)--we pretty much had to come IN PERSON to get our main floor fireplaces installed with the proper materials. This is unacceptable. Since calling your customer service team and being disconnected last week, our cats have crawled into the open fireplace in our bedroom, and the pebbles have spilled all over our floor. I am submitting a better business bureau complaint, and complaining on yelp and other social media channels. I can't believe this is how you conduct business with your customers.

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!

Have had Carlita and crew caring for my vintage stove for years now. They are thorough, efficient,…read morevery knowledgeable and a pleasure to work with. I would not trust my vintage stove to anyone else!! MaryAnne ( Queens, NY)

I really wanted to share my appreciation for the excellent service we received from Scott who went…read moreabove and beyond to solve the issue we had with our espresso machine. He helped us all along the way, took the time to identify the issue through advice and picture. Most helpful indeed! Thanks Scott!

the technician delayed for more than 2 days.Most the food in the fridge are gone bad. It's very…read morebad they did not show up and they didn't even call if they are not going to show up

I was looking for a new company to clean my furnace air conditioner and called absolute air…read moreservices based on their online quote. The service was great and I was charged exactly what the online quote said. I then spoke with Desiree and signed up for a maintenance contract and she was very helpful. Would recommend this company.

I have used them both for a commercial property and my residence for years…read more This company is so well managed, it would surprise me if I hadn't done business with them since 2005. The company has adopted the tech to keep in touch with their customers which makes planning an appointment and the arrival of the work person an excellent experience for the customer. Today I worked with Matt and Giacomo (John) and was not at all surprised that they worked neatly and efficiently. We had them run ethernet cable and remove a EcoFlow product. If I had to guess they will be in business a long time if they keep this level of service and professionalism.

Sunday's Pie Truck. The best blueberry pie in southern New England - or CT if you don't consider CT…read moreas part of New England. We are always n the look out for a stand out bakery or donut shop, places that bake from scratch with real ingredients- this place absolutely meets that mark! Blueberry pie, you can see the actual berries- not gross canned filing. We also bought raspberry filled shortbread cookies- you could taste the butter- so good. This will be a stop every time we are in the area!

OMG! Do Not Miss THIS spot. I repeat - DO NOT miss out on this freaking amazing, home-made, fresh…read moreon the daily, THE BOMB - all sorts of pies! If you drive too fast, you'll miss it! Literally once you pass McDonalds... it's right there. They do run out, so make sure you either go early, reserve or call and request a pre order pie! For any pie lover, this will hit the spot! We got the apple pie, delicious crispy crust, and the apples were just right - sweet & tart (not over powering!). Their chocolate chip cookies and peanut butter chocolate cookies are another yummy buy! We enjoyed our pie so much that we literally pre-ordered 4 additional pies to pick up on the same day. 3 to take home and 1 blue berry to enjoy! Enjoy!