We have purchased several appliances over the years from Shore TV and Appliance and it never…read moreoccurred to me to do a Yelp review. In short, They run like a small business that cares about its customers. Our last two purchases had defects from the manufacturers. ! item was a Fisher & Paykel refrigerator where the water dispenser stopped functioning after one year. Shore TV got the manufacturer to replace the item with a new one and even threw in the $70 water filter replacement. The unit had been incorrectly insulated and evidently the water line was frozen by Fisher & Paykel running it too close to the freezer. The second item was a GE induction range. The unit was DOA on arrival as the oven kept shitting off. It was going to be several weeks to get a replacement and Shore TV had already removed our old stove. We would have been out of luck but Shore TV offered (and we took them up on it ) to provide a temporary replacement stove (electric and basic) until the part for the GE came it. While I skeptical that replacing a part on a new stove was not a great idea (I wanted a brand new one), Shore assured me the item would be correct when they got the part. It was . They were extremely accommodating by getting us a stove to use until the replacement part came in (3 weeks) . I am only concerned now because they have combined with a company called Hallocks and their Yelp rating is poor at best.

I have used Shore appliance for years because I want to support a local business & always had great…read morepersonal service, selection, advise.& competitive pricing.

This place has bend over backwards, many times to make me happy. I am very happy with the service…read morewould highly recommend it.

Very honest and knowledgeable. Long story short Drew Adam and especially Pam went beyond to help…read moreout in a crazy situation. Buy local, you won't be disappointed.

Kenyon is an example of what an american company should be. I have 36 year old stove that I needed…read moreparts for. Frank in service was extremely helpful and guided me through the process of replacing parts and getting my old stove up and running again . Hats off to Kenyon.

From the owner: Kenyon is the premier manufacturer for ceramic cooktops and electric grills. Kenyon is the Official…read moreGrill of the Boston Red Sox.

My mother has been a loyal customer of Stewart's Ace Hardware in Clinton for over 7 years. She…read morerecently purchased a $900 Weber natural gas grill (Spirit S-425), believing it was fully stainless steel like her previous Genesis model. There was no floor model to inspect, and she trusted the store's description and history. When the grill arrived, it had only stainless trim, no wheels, and was clearly not the heavy-duty model she expected. She declined delivery politely and even offered to pay the price difference or use gift cards to upgrade to the better model. They refused. Instead of working with her, they issued a refund--and then left her a voicemail telling her never to shop there again. Their own voicemail admitted it was a "snafu" and they "don't normally sell natural gas grills," but punished her for not accepting a downgrade. This wasn't about being difficult. It was about being fair. After over 7 years of loyalty, this was their response. If this is how they treat long-time customers, I encourage others to think twice before shopping here.

I shop here often but no longer. I called the store and requested a gallon of mixed paint that I…read morewould pick up within the hour. The store can mix at their convenience and I avoid the long lines waiting for them to mix. I offered my credit card over the phone in advance. They said no that I had to come in, order and wait in line. Poor customer service! I do this often and other stores accommodate. This time I called Essex Hardware instead and they had no problem mixing ahead of pickup and said they didn't even need my CC in advance.

Punctual, personable, professional. Quickly diagnosed and fixed our simple dishwasher issue,…read morecouldn't ask for more.

I called A&P Appliance Repair to fix a burner ignition issue with an older (~2003) Thermador range…read more Most service companies won't work on an older appliance like mine, but Paul and Tanya were helpful and resourceful in assisting me locate the correct parts and then expertly installing them for a very reasonable price. Their timeliness, communication, and professionalism were excellent. My range now works perfectly! This saved me many thousands of dollars on a replacement. I highly recommend calling them with your appliance repair needs.

Excellent service on my dishwasher. Very responsive and showed up on time. Easy to make an…read moreappointment.

So I am a new home owner and expect to pay through the nose for repairs but come on........ Not…read moreonly did I pay through the nose but also out the...... as well. They should list their service call rates on the website. I would have bought a new refrigerator. I did find their rate eventually posting on Facebook page but nowhere else and that rate they had listed was even lower than what I paid.

Services: Stove. Rating: 5/5…read more Regulatory: Not able to provide insurance. Did provide CT license. Rating: 2.5/5 Quality: Stove tops x2 not working. Arrived next day and stated will order part after deposit of $200. Fine. Gave deposit and got receipt. Did not return for service despite repeated phone calls every week x 3 months. Claim that part is "not available" for the manufacturer. End up calling a "GE certified" appliance store and technician stated a) part is available and doesn't know what Rick is talking about, and b) minor gas leak present (this was NOT found by Rick). Fixed for $450 + bought 1 yr warranty. Rating: 0/5 Attitude: See comment on quality. Bad attitude over phone as well. Rating: 0/5. Overall: A lying, scam artist out for your money. Better off with a certified tech for your stove company, even if extra $100 dollars=at least it will be assess right and completed.

This guy's great. His fee is reasonable and he knows what he's doing.read more

Many of the machines have mold around the door seals. it's pretty gross. My washing machine quit…read moreand I'm waiting for a repair person so I only washed and brought my clothes home to dry, so I can't speak to the dryers. Will likely go elsewhere if I'm in need of a washer again.

Clean and many machines for no waiting. Personable patrons and I want to thank a young man who gave…read moreme enough quarters to do a load of clothes, I was with an autistic young man so it was so helpful. We went home to get money pay him back but unfortunately he was gone. But Thank You!

Seth came within an hour. Fixed my jenair builtin coffee maker, very fancy model, in a jiffy. Very…read moreknowledgeable, professional and friendly. Highly reccomened. ​​

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Cinch assigned my freezer repair to your company Tuesday 3/3/26. Arrival window 8-5. Received a…read morejumbled vm and when I replied with a text was asked if I wanted to cancel!? I replied, no. Needless to say no one showed up or returned any of the emails I left. Second chances? Cinch assigned another job to you for my refrigerator, this time your tech, Martin showed up. Checked it out, diagnosed it took pictures but was having trouble transmitting the info to Cinch. Told me not to worry, he would make sure it got done. To call him if I did not hear back by noon next day. 1:00 call lvm, 5:00 call lvm, next morning the same. POOF GONE UNRELIABLE AGAIN - TWO STRIKES AND YOU ARE OUT THANKS FOR NOTHING MARTIN - DAY 14 NO REFRIGERATOR

they are the worst company ever. They came to my house the first time which I had to takeoff work…read moregave me a window from 8am to 5pm , they show up take pictures told me they had to order apart and they have to research my problem with my icemaker. They were there for 10 minutes. And then I had to call them in reference of them coming back because the part was sent to them. They scheduled me for another day from 12 to 2 which once again I had to takeoff for work and I have not heard from them and I'm still waiting on them. I have called left messages. No one's picking up a phone. They are the worst company ever. they didn't even have the decency to call me to tell me that they're late and I had this contract through Sears and Sears like I said they don't even have the decency to call me to tell me that they're running late