1. J P Appliance Service

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Westbrook, CT

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J P Appliance Service

1.0 (1 review)

Services - J P Appliance Service

Appliance repair

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12 years ago

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Hallocks Appliances

Hallocks Appliances

(26 reviews)

$$$

We have purchased several appliances over the years from Shore TV and Appliance and it never…read moreoccurred to me to do a Yelp review. In short, They run like a small business that cares about its customers. Our last two purchases had defects from the manufacturers. ! item was a Fisher & Paykel refrigerator where the water dispenser stopped functioning after one year. Shore TV got the manufacturer to replace the item with a new one and even threw in the $70 water filter replacement. The unit had been incorrectly insulated and evidently the water line was frozen by Fisher & Paykel running it too close to the freezer. The second item was a GE induction range. The unit was DOA on arrival as the oven kept shitting off. It was going to be several weeks to get a replacement and Shore TV had already removed our old stove. We would have been out of luck but Shore TV offered (and we took them up on it ) to provide a temporary replacement stove (electric and basic) until the part for the GE came it. While I skeptical that replacing a part on a new stove was not a great idea (I wanted a brand new one), Shore assured me the item would be correct when they got the part. It was . They were extremely accommodating by getting us a stove to use until the replacement part came in (3 weeks) . I am only concerned now because they have combined with a company called Hallocks and their Yelp rating is poor at best.

I have used Shore appliance for years because I want to support a local business & always had great…read morepersonal service, selection, advise.& competitive pricing.

Steward's Hardware - Lots of lights

Steward's Hardware

(24 reviews)

$$

What a great hardware store. As soon as you walk in, someone greets you . I ask the person about a…read moreitem that I needed and he took me to the item and helped me pick it out. The place had numerous employees around the store to assist you on your needs. At check out, as soon as a few people were in line, a second clerk start ringing out customers. The exceptional customer service I received was not just a one shot deal. I had to return later to get something else and I received the same service. There is plenty of off street parking and the store is well stocked with hardware items. The displays were nicely done. I thought the prices were reasonable.

My mother has been a loyal customer of Stewart's Ace Hardware in Clinton for over 7 years. She…read morerecently purchased a $900 Weber natural gas grill (Spirit S-425), believing it was fully stainless steel like her previous Genesis model. There was no floor model to inspect, and she trusted the store's description and history. When the grill arrived, it had only stainless trim, no wheels, and was clearly not the heavy-duty model she expected. She declined delivery politely and even offered to pay the price difference or use gift cards to upgrade to the better model. They refused. Instead of working with her, they issued a refund--and then left her a voicemail telling her never to shop there again. Their own voicemail admitted it was a "snafu" and they "don't normally sell natural gas grills," but punished her for not accepting a downgrade. This wasn't about being difficult. It was about being fair. After over 7 years of loyalty, this was their response. If this is how they treat long-time customers, I encourage others to think twice before shopping here.

Marcin Electronics & Appliance Service - Marcin appliance service

Marcin Electronics & Appliance Service

(12 reviews)

FULLY DISAGREE with all negative reviews!…read more I called yesterday for dishwasher repair quote/service call. First got voicemail. Then he called me back within 15 minutes. We spoke about the scope of work. He told me his price. I mentioned to him that while this isn't an emergency repair call I did happen to have off work the very next day and asked if he could accommodate. He said sure no problem but I would have to be second stop and estimated arrival time ge stated was between 11am-12pm. I said great, thank you so much and appointment was booked. Day of service he got here ten minutes early at 10:50am. He assesses situation but said he didn't have the right size clamp to finish right now. I asked him to let me check if I happened to have it but of course of all the random parts and hardware I have collected over the years I didnt have it. He said he would then have to go to his 3rd stop, head back to shop to get clamp and then back to me stating he would be back around 2pm. Since I happened to read these negative yelp reviews after I booked him and before he arrived, I asked him outright to be honest and tell me before he left if he truly was going to be able make it back and he gave me his word. Which was acceptable to me because there are always two sides to every story / negative customer reviews and the second side of those is always unknown because the negative customer never let's anyone know their part in all of it!! Yet again, Marcin was on his way earlier than initially anticipated and came back to my house around 1:30pm to finish the work. He nailed the repair in 20 minutes and was out my door right around 2pm. I even asked him to assess our washer and dryer and he told me straight up that for us to pay him to repair then wouldn't be cost effective to us like a true honest professional should treat his customers! So 5 stars to Marcin Appliances and Electronics plus future references from myself to anyone I happen to talk to in the future who would be looking for a honest appliance repairman!

Worst person I've ever dealt with in my life was supposed to show at my house on Monday never came…read morewas supposed to show up my house on Friday tried rescheduling me told them I couldn't. Never showed up on Friday. I already lost two days worth of pay because they're being incompetent to show up. Hung up on me on Thursday then tried calling him on Saturday. Hung up on me again rudest person I've ever dealt with.

J P Appliance Service - homeappliancerepair - Updated October 2026

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