The quality of the design and recommended cabinets, tile, countertops, and hardware is to be commended. My initial design ideas were made better with their expertise and visually my kitchen looks exactly as I'd hoped. The work done by plumbers, electricians, painters, and all sorts of other specialist companies is top notch. What is well below expectations is the project oversight, attention to detail, customer service, and communication. I paid a premium price for low quality project management and two out of four major appliances being limited function to non-functional on the day they called the project "Majority of Work Complete". Venting work was needed outside, for a project taking place in the winter, and they saved the work for the last week of the project when adverse weather conditions prevented it from being done. The week prior I asked why the work wasn't even on the schedule and they assured me that they had it under control and the work would be completed on time. Apparently not consulting the weather forecast for an outdoor weather dependent project. Weather is beyond their control. Planning for weather to be beyond your control is what a good project manager does. But at least I can use the stove, as long as I don't burn anything I'm cooking or care whether my whole house smells like the kitchen. The brand new dishwasher is completely non-functional, doesn't even turn on. There were many sink elements in my project plan, which they were aware of when measuring for the very nice very expensive custom cabinets. Yet when I pull the faucet nozzle extension the under sink trash can gets knocked off track. I could remove the under sink trash can and solve that problem, but the reason I paid for custom cabinets including the under sink trash cans is there is no room for trash cans in my small kitchen. I wrongly assumed their measurements would account for the needed room for all the elements in the plan. When I expressed concern about the lack of oversight on the project and lack of care with my installs I was told to enjoy my beautiful kitchen. So if you're looking for a stunning kitchen that doesn't function, go with these guys without worry. If you're looking for a beautiful kitchen that also works, think twice. read more

After checking with family and friends, we contacted Covenant Kitchens & Baths as our first choice to discuss renovating our kitchen, mudroom & laundry room in our 100+ year old family home. The kitchen had very little counter space and outdated electrical, but we believed it was a difficult room to do much with as it had five doors and three windows which greatly limited our options. It had been last reno'd in 1990 but that was just a cosmetic reno, i.e., paint, flooring, cabinets & countertop. We met with Gerard and he agreed to take on our project. We spent about three months on design work with him and his design team, Pam & Emily, which, based on their input, changed very significantly from our original idea. The original layout was very inefficient because the cook prep area was spread over the entire space, and to get from the mudroom to the rest of the house, you had to walk through the prep area. They were able to offer suggestions to essentially flip the design of the space 180 degrees which allowed for the installation of a traditional U-shaped counter as well as the separation of the cook prep and dining areas. Since the walls had not been down in our lifetime, we had no real idea what we'd find although we expected that there were going to be things that would need attention. We found that there were rotted posts near what were originally exterior doors and floor joists. The fieldstone foundation was caving in as it only had mortar on the outside. There were structural issues with the second-floor landing (hidden above the ceiling) and lack of collar ties on the roof structure. The Covenant team estimated the job to take 12-14 weeks. We moved in and started using the space again right at the 14-week mark. Every weekday for 14 weeks, including a small number of Saturdays, there was at least one contractor at the house doing something. Anyone that has ever been involved with construction knows that is amazing scheduling. They easily could have lost at least a week or two deciding on how to resolve the foundation issue and then lining up the sub-contractors needed. The end result has been transformative. The space looks larger than it was due to having vaulted the ceiling and the organization of space. A triple window over the sink now looks out to the yard, brightening up the space. The kitchen is much more functional than it previously was. The attention to detail that they have is really amazing. They are able to visualize what the space will look like when finished. They try to incorporate the style of what they are designing into the rest of the home so that it looks new and modern but doesn't clash if you have an older home such as we do. The suggestions that they made for colors and finishes worked out very well. We'd very highly recommend them to anyone considering kitchen or bath work; as a matter of fact, we have spoken with several people who plan to contact them about upcoming projects. read more

I could not be more impressed with Covenant Kitchens and Baths. From the start of my kitchen and family space renovation to the very last detail of completion, every step was clearly discussed and all questions were answered with great detail. The entire team worked hard to make sure every aspect was done to my approval. I trusted their guidance and was never disappointed with their recommendations and feedback. Every member of their team was honest and genuinely cared about their part of the renovation process. My kitchen and living/dining room are places where I look forward to spending time with my family and friends for years to come. Thank you for making my dream become a reality, Covenant Kitchens and Baths. I would give my absolute highest recommendation of this extraordinary business to anyone who is planning on renovating any part of their home. read more

Far-exceeded already high expectations. This is the husband speaking. Yes, you spend a lot of time in the kitchen so it ought to be inviting, comfortable, functional, and a source of pride to you as the homeowner. I am now getting up earlier in the morning to have my coffee and sit looking at the kitchen...alone. I love turning on the undercabinet lights. I now have my spot at the island ("why do we need and island?). This is not to say I was responsible for most of the designer choices: that was my wife. We also received incredible, and softly-delivered, advice from Kira, who provide her insight about light vs. dark tile, a busier counter pattern vs. one-color, paint color, molding, drawer pulls, faucets, grout color, counter bevels, crown molding sizing, vertical vs. horizontal window panes, cabinet organization, and pretty much everything else. This is delivered in symphony with Gerard, the second-generation owner. I thought I was slightly OCD, detail-oriented, and a mid-level perfectionist. Gerard was on site almost every day (just not when he took vacation). We were provided with a Google calendar for whom would show up when for what task. We NEVER HAD TO MAKE A "WHERE ARE YOU" PHONE CALL. Every contractor was professional, a skilled artisan, a pleasure to meet, and an honor to have in our home. Disclaimer: I am not a bot writing reviews. We are so happy with our kitchen and now ask if the UPS/FedEx delivery folks want to see our kitchen. As someone famous once said, "We are not worthy." Magazine level? You bet. You get the sense they are working on their own kitchen and no detail was left out. We began planning almost a year before demolition and meeting with Gerard and Kira and making decisions avoided any mistakes or on-site change orders. And, and, when we thought we saw something hinky, Gerard explained why the central air duct had not been cut in ceiling drywall because he wanted to personally match the vent to the diameter. You could tell that they've been contractors forever and seen everything, so their planning was impeccable. Recommending them to anyone and everyone, but get on it early, because they are busy and don't rush a job. read more

We bought and renovated a 1932 beach house in Old Saybrook CT in 2013. We worked with Gerard to completely redesign the kitchen to fully utilize the space and to maintain the 1930's character that we were looking for. The custom cabinetry is very high quality and well designed to create a very functional kitchen. Gerard and Kira worked with us through every detail of the design and selection of cabinetry, colors, countertops, tile work, hardware and other features to create a beautiful and very functional kitchen with a built in banquette. We did not feel overwhelmed with decisions as they were able to narrow our choices based on discussions with us. We also used them to design a beautiful wet bar in our living room and two bathroom vanities. I would highly recommend Covenant Kitchens & Baths for high quality kitchen and bathroom renovations. Excellent team to work with from design through installation. Couldn't be happier with the results. There is nothing that we would want to change. Thank you Gerard and team! read more