Called for an emergency oil delivery (not a regular customer). Michelle, on the phone, was…read moreextremely pleasant and understanding. Oil was delivered within a couple of hours and the driver took time to speak to my wife about the filler cap being off and put something in the tank to prevent a problem with moisture. Definitely a 5 star company. Rethinking my current long time oil provider

2 DAYS BEFORE a blizzard!!! I called, they made no promises but said they'd try. To my amazement…read moreoil was delivered early next morning! That in itself is worth 5 stars, but the kindness, appreciation and tone delivered by everyone at the front desk is just amazing. I've become so used to being dealt with a certain way that I was actually taken aback by the kindness. "Oil co. Restores man's faith in world" lol

I've dealt with KCWA over the past five years in a variety of capacities, including paying a…read morelandlord's water bill while renting a house in Coventry; paying a water bill and having a water meter repaired as a homeowner in West Warwick; and as a plumber who often called them to have water turned off and on to several houses so I could do repairs. Always, they have been very professional and provided excellent service, from the office staff to the guys working in the field. Their bills are easy to read, and when I bought my house and had to take over the water bill from the prior owner, I went to their office and was able to do the transfer smoothly. Once, there was an issue with my water meter (they couldn't get remote readings), so I had to make an appointment for a serviceman to come out and repair my meter. He was on time and made the repair quickly, and I've had no issues since then. They've been a pleasure to work with in my job, also. If I have a customer whose main water shutoff valve at the water meter doesn't work, due to old age and/or corrosion, I call KCWA to send someone out to my customer's house to shut the water off at the sidewalk, so I can then replace the main shutoff valve inside the customer's house. They come when they're scheduled, and will wait while I replace the valve inside, so they can turn the water back on right away, all in one trip, so the customer is not without water for very long. Their guys in the field were awesome and I got to know them by name, I dealt with them so often. I usually mail my water bills, but I believe you can now pay your bill online. My only complaint is that there is no convenient place to park if you go to their office on Main Street, but this complaint is minor enough that it doesn't lower my 5-star rating.

After almost 25 years of being a customer with NO issues paying, my husband is now out of a job so…read morefinances are very tight. EVERY ONE of the other companies I've called and explained our situation to were very understanding, sympathetic, and extremely helpful in working with us to come up with a plan. Never once did I feel as though I was being treated like a 2nd class citizen or someone who was taking advantage--until NOW. I really hope that the woman I spoke with this morning never has to deal with financial problems, and if she does, she comes in contact with people with a HEART!

I just got this oil company and I wish I would have known them before. The owner showed up with his…read morenew driver and their personality was a lot more than I exspected, they where great. I think there gonna be a great company to do biusness with. ..... Welcome guys My wife Judy and I welcome you Dan Foisy

I have been doing business with them for many years and always have been there for my family from…read moremy parents, brother, aunts and myself. I had a new system about 6 years ago installed like a masterpiece. The talent they have on their team is the best. I would reccomend them for any service from oil, gas and A/C etc. Great job! Tell Keto you all need a raise!!! Thanks again

Fast, friendly service. Competitive prices. They always…read moreshow up and deliver your oil when they say they will. Been doing business with her for years now. Good experience and I forgot to check my level and they were able to fit me in for emergency delivery.

My usual company said they're booking over a week out. I had seen their trucks around and they had…read morethe lowest price I could see so thought I'd give them a call. They were very friendly and were here the next morning!

We chose Anchor for our provider during a short term military rental, and we were so happy we did!…read moreAnchor was professional, accommodating, and the new account setup was quick and easy. We chose the payment plan option, which made our payments reasonable and consistent. A plus was being able to track our account with their online feature. When it came time to vacate our rental, Anchor went above and beyond to help us bring our oil tank to the appropriate level, which saved us a headache and money. We couldn't be happier with the customer service, and we'll be using Anchor for any future rentals in Newport.

I recently moved to Rhode Island and had never before lived in a house with oil heat. I wasn't…read morereally paying attention to the tank level, and almost ran out as winter set in. Anchor managed to get me a same-day delivery at no extra charge. Their pricing is excellent, and always posted daily on their web site. The customer service both on the phone and from the driver was outstanding! Excellent company, and I plan to use them again.

Can always count on Anthony's Oil for a smooth delivery. Josh, my delivery driver today was not…read moreonly professional and friendly, but HONEST! I accidentally over counted and put extra money in the envelope. Within minutes of him realizing, he came right back to let me know! I appreciated that so much. Thank you Josh!

I love this company. Sue returned my call on Sunday and they were at my house on Monday morning…read more They are great. Would highly recommend Michael Perri and sons septic

I just want to say this company is top notch. I had contacted another place first and they never…read moreresponded to me. Michael Perri & Sons called me right away and booked my project in a week! The crew worked all day and were courteous and professional. The clean up after all the digging was amazing. Don't hesitate to hire this company for your home project!

White Fuel was our fuel provider for years both for our house and for a tenant's house until we…read moreswitched to gas. They recommended a company called United Mechanical to continue servicing our gas boiler. Yet the people from United Mechanical were rude, unprofessional, and wasted a lot of my time before telling me that if I didn't like that they didn't show up for the second appointment in a row and didn't even bother to call me, I could just find someone else to fix the boiller and hung up on me. Yet when I called White Fuel to inform them of the treatment I had had from their recommended gas company, they told me that I should just find another company by in the Yellow Pages, as they would continue to recommend them to other customers. They didn't even ask what had happened to make me so unhappy with the way United Mechanical behaved. DON'T TRUST THEM.

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