Amazing service. Super knowledgeable. If you have drain issues, they are the ones to call. I…read morecalled this morning and Sean showed up an hour later. I was not sure if my sink issue was due to a blockage further down the line but Sean was able to figure it out in the first 10 minutes. Would highly recommend.

I have been calling on these guys for at least 10 years. They are always incredibly responsive, and…read moreshow up quickly to solve any clogged drain issues I have had. I had managed five or so houses in the past and several of them had septic or cesspools. They always saved the day.

Tom was amazing. I had called several companies regarding the cost for pumping my septic…read more Tom answered my call immediately and answered my question. What sets Tom apart from the others is that he was the only one who asked me pertinent questions beyond my request. Not only did he recognize the need to have this service done now but was at my house and finished pumping my septic within two hours of my initial phone call. That is what call a superior customer service.

Most septic companies park in the street. This company…read moreparked in my driveway, and left huge tire marks. The driveway was sealed 3 weeks ago and cured, and now looks like crap. I called company and do not care ( unless the asphalt is damaged). Did not do anything to help remedy the negligence of the employee. I would stay away and use another septic company, there are many others. The company told me it will fade in a year, like really. I get to look at huge tire marks thanks to this loser company. He stated " I do not expect any other messages unless from a claims court or lawyer". He considers my opinion harassment. STAY AWAY.

Joe, at ProSeptic, had done some work for us in 2018 to improve our septic system. Recently, water…read morewas starting to drain more slowly from the house. I called Joe on Saturday and he came over on Monday to look at it. He opened up the inspection port for the distribution box and immediately knew what was wrong. Tree roots had gotten into it. He went to his truck, came back with a hook and was luckily able to pull them all out. Water started to flow out immediately to the leach field. Problem solved. I was thrilled. He set up an appointment for the next day to get the septic tank pumped and the D-box cleaned. I can't thank him enough for solving this for us quickly and as it turned out inexpensively. Great company, and great guy.

Septic system pumping was performed promptly. Communication was easy…read more The cost was in line with similar companies.

Stellar Service!!!! Do not even think of calling another company because Keith is your MAN! We…read morewere in a horrific emergency with the Nor'easter that hit SE Mass and our septic needed immediate attention. Of course it was a Sunday. No worries Within minutes of me reaching them via Yelp Holly graciously responded and was able to coordinate an appointment within a few hours. During our maintenance we had another unexpected backup and again Keith jumped into Super hero mode and went beyond the call of duty. I literally could go on but mere words are not enough to give praise to this company. In today's world it is very challenging to find good service however my experience with Village Septic was Superior. It is nice to know there are still compassionate souls who will assist anyway possible in a time of need and won't take advantage of the situation. They are truly a rare find ! Thank you Holly and Keith for helping us resolve a devastating situation. You are AMAZING!!!!

Ime in westport..the best service ever,there was a small problem and they went over the top to…read morecorrect it.you cannot ever a local service like this.the best.when holly answers the fone,its like talking to your best friend..when Keith comes he is a wealth of knowledge. It doesn't get better than this

Septic cleaning went flawlessly great company have used them many times over the years would highly…read morerecommend them for their services. Solid value and showed up on time.

on time..courteous. Recommended that septic cover needed to be replaced. Came back a few days…read morelater and took care of it. Recommend Ray Plante

Always top-notch Service always know what they're doing always kind and professional. I love the…read morepostcard reminders as well.

I have been a loyal customer of Soares since I built my house in Lakeville, MA. I had them come…read moreout and pump my septic and asked about a depression in my yard. They recommended I call and schedule someone to come out with a camera to check it out. I was never told that I had to do it in the next few days... now I called 2 weeks later and am told I have to pay to pump it out again. If they were going to charge me to pump it again 2 weeks later, they should have told me. I would have either waited to pump it or acted sooner. They lost a loyal customer with a big mouth. I will tell everyone within earshot about this experience.

I couldn't say anything better about this company! My parents had an emergency septic issue and…read moreCoia Sanitation talked them through it until they were able to get to the house. They were nothing but caring and educational as my parents have never dealt with a septic system before. I HIGHLY recommend This company! Amazing guys!!!!

Unreal customer service! I needed an emergency septic pump because my septic was full and backing…read moreup into the house... I called this company and Bob called me back within 10 minutes. He questioned me about my problem and I let him know what was going on. He asked me a couple simple questions and next thing I know he was on his way to my house because he said he had some time to do one more run before the sanitization place closed. Turns out my septic was so full that the tampons my stupid brother's girlfriend put down the toilet ended up backing up and clogging a drain. He then referred me to a draining company to have them come out the next morning and unclog the drain, he actually made the phone call himself sitting in my driveway and scheduled the appointment for me! Customer service like this goes a long way... He now has a customer forever and someone to refer more business to him.

Sean Ribeiro provided friendly service and thoroughly explained the ins and outs of septic systems…read moreto this inexperienced owner. Service was fast, thorough, and fairly priced. Highly recommended!

I called them to ask how much they charge for a septic tank pump. They asked me when was the last…read moretime I had my tank pumped. They then told me I should have my tank and drain field replaced and then quoted me a price of 23 thousand dollars. When I asked them some questions hoping to avoid such an expensive job they got mad.