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    Wicked Warm Oil

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    7 months ago

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    Propane Plus

    Propane Plus

    (2 reviews)

    ALL PROPANE PLUS CUSTOMERS: I am writing this to warn other homeowners about the gross negligence I…read moreexperienced with Propane Plus. My home that I purchased less than a month ago, was unable to maintain temperatures above 55-57°F, significantly below the state legal habitability standard of 68°F. Despite two separate service calls sending Anthony Watts, this company's "expertise" cost my family over $1,300 in unnecessary expenses and weeks of hardship. The Failure of Due Diligence: During the first visit, the technician dismissed our concerns, claiming the unit was "fine" and that the cold was simply due to having an "old house." Keep in mind our heating system is TWO years old. I was charged $300 for this dismissive and incorrect assessment. When the issue persisted, my young children are freezing, and I called them back for a second look, the technician performed a combustion test and again insisted the system was functioning perfectly. Although the house never broke 57 degrees while the heat was on. The Reality: After two failed diagnostics by this firm, I hired a second company. They identified the issue within minutes: the main supply line for the first floor was completely disconnected. This is a textbook case of professional negligence. For a technician with "10+ years of experience" to miss a detached main trunk line while 80% of my heat was pumping directly into the attic is inexcusable. I have numerous photos for reference. Because of this oversight, my system ran continuously for two weeks trying to heat the outdoors. This resulted in: $1,000 in wasted propane burned in just 14 days. $300 in service fees paid to a company that failed to perform a basic visual inspection of the air delivery system. Safety concerns for my family, as we were left in a freezing home during peak winter. If you are looking for a company that performs thorough troubleshooting and respects your hard-earned money, look ELSEWHERE. I am currently seeking a full refund for the service fees and restitution for the fuel damages caused by their lack of professional care.

    I am a new customer. So far so good. Very professional and thorough. Family owned. Answer all…read morequestions and more.

    Wicked Warm Oil - utilities - Updated May 2026

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