$500 glasses that keep stress fracturing the frame. They won't replace because we picked a frame…read morethat isn't right for her lenses. How would regular people not in that industry know this. We went here for 20 years with all our kids. Never again.

Very friendly staff, and extremely quick turnout. My exam was on Monday and I am picking up my…read morenew glasses on Friday...thanks Barstow Optometry...I can see again...

I switched to Dr. Chang after hearing such great things about him, his staff and his office…read moreoverall. I had my first appointment on 3/20/26 @ 2:30 and from the moment I walked in, the front desk girl with was friendly and made me feel very welcomed. The office was super clean, nice and organized. My appointment was at 230 and I didn't have to wait long to be called back. The office coordinator/manager (I think that's what her title is) was super friendly, as she made me feel very welcomed and comfortable in my new environment. She gave me an office tour (which was cool, as I never experienced that ANYWHERE), she was very thorough with the tour, explained how the office runs and took the time to talk with me and get to ME, not just as another patient, but an actual person! They even take pride in their patients by making them feel important and appreciated with fun giveaways and going that extra mile. I was even given a goodie bag which was super cool and 100x better than a small plastic bag with a toothbrush and toothpaste from my former dentist. The gal that took my x-rays was also super friendly and nice, as she took the time to make me feel welcomed and important by explaining everything she was doing, step-by-step. While waiting for the doctor, another gal walked in (name started with a K), to check on me and to give me an update on when the doctor would be in. She offered me a beverage and put Nextflix on so I can watch while I waited (the dental assistant's at my former dentist would leave me sitting there without even saying a word to me), again, above and beyond service at Dr. Chang's dental! Once the doctor came in he was also very friendly, talked to me and actually got to know me! He put my x-rays on the TV for a better view and was very thorough with explaining my x-rays to me. The Dr. Chang was very friendly, funny and kind as we discussed our lives, my teeth It was well the worth the wait in this dentist office and VERY pleased with Dr. Chang, as I learned my teeth weren't as good as they look, and I blame my old dentist for that. Now that I'm with Dr. Chang, I can finally properly get my teeth right! I'm very thankful for the several referrals I got from people, to switch to this dental office and I'm very glad I did. I urge everyone who sees this review, to ditch your old dentist and come to Dr. Chang's office, I swear you won't feel like just "another patient" and you'll be happy you made the switch... I know I am!

The whole team was super friendly and welcoming, everyone was so nice. The team has a very positive…read moreattitude and definitely demonstrate their commitment to patient care. From the moment we entered we felt welcomed. I'm definitely recommending this dental practice to all my friends and family. Elvira, Daniela, Sarah & the whole team did a great job and Dr. Chang was awesome!

Dr. Smith's staff is not at all friendly nor welcoming, it appears that every time I've called it…read moreappears as if it's a bother to them. I've been trying to get a preauthorization for a medication, a medication he is aware that I was taking and one that is visible on my chart from my last physician but won't do it without seeing me. I work M-Fri and I'm only off on weekends, I unfortunately don't have enough time banked to take time out from my day for a visit. And the staff doesn't understand that I work 25 minutes away from town so I wouldn't be able to make it in prior to them closing for the day. He was a nice man but I've now been without this medication for two weeks so I have to seek out another physician that has a better staff who is more helpful.

Dr Kevin is a good doctor but stopped going to him because of his staff. The staff is rude and…read moreunknowledgeable. Beware of the office charging you cash and then billing your insurance to receive payment twice. After a few months still waiting to receive the return of the cash payment after continuously calling and being told the billing department would call me back which has not happened.

My experience with Barstow Friendly Smiles and Craig Robinson Dr. involved significant…read moremisrepresentation of insurance coverage and a lack of transparency throughout the entire process. I was told--both verbally and in writing--that my insurance would cover 60% and 40% of the total cost of a crown and mouth guard, and I was required to pay the full $3,596.25 upfront based on that representation. This was false. My insurance ultimately covered only $279.64. After receiving my Explanation of Benefits, I contacted both the dental office and my insurance. My insurer confirmed that the office had been clearly told on the date of service that coverage applied only to the allowed amount, not the total billed amount. This critical information was never disclosed to me. I agreed to treatment solely because I was assured I would be reimbursed a specific percentage of the full cost. Since then, the office has provided inconsistent explanations, denied statements that were later proven untrue, and has not contacted my insurance again despite repeatedly claiming they were "working on it." I also requested a copy of the document I signed showing the quoted coverage, and the office failed to provide it. I have repeatedly asked to speak with the dentist or owner regarding this issue, and each time I have been told I am not allowed to speak with anyone except Ruby at the front desk. This refusal to escalate concerns or allow communication with management is unacceptable. I believe I was induced into unnecessary and costly treatment based on inaccurate and misleading information. The lack of disclosure, refusal to correct the issue, and ongoing evasiveness demonstrate a serious disregard for patient rights. I cannot recommend this office to anyone seeking honest or transparent dental care.

Been with Robinson for 26 years. The best in the area. Great helpful staff. Friendly competent work…read morefrom everyone. Doc has become a friend over the years and cares for his patients.

Took me in as a new patient. Seemed knowledgeable. Front desk kind and courteous. Had xrays…read moreavailable for reviewing. Allowed me to look at each one. Have me his professional opinion.

So far, so good. As an indigent of the Inland Empire, beholden to the graciousness of the San…read moreBernardino taxpayers, and the benevolence of IEHP Health Services, I am grateful. I've yet to meet Dr. Redix, having missed scheduled appointments through no fault of my own, yet having been divorced from the system, Maria and "The Staff," have kept me viable. Y'all wish me well as the good doctor will probably cut into me. I'm a tough son of a gun... and I'm sure I'm in good hands.

I use to go to this dentist until they cracked a tooth. I had a tooth with a partial cavity and…read morethey said they could cut out the cavity and save the rest of the tooth. They said they would put a crown on the tooth. The good news is they were able to do exactly that, they removed the cavity and put a crown on the tooth. The bad news is the crown was too big and it caused pain. I returned a few times and they tried but failed to fix it. One day the pain stopped on its own, strange. Even stranger is the neighboring tooth felt funny, not really pain but something was off. I went back and what do you know, the neighboring tooth was cracked, due to the pressure put on it from the over-sized crown. They checked x-rays and sure enough, that same cracked tooth was perfectly healthy just a month before the crown. Right before the crown, I had a perfectly healthy tooth, a month after the crown, a cracked molar on a tooth that was otherwise healthy. Instead of taking responsibility I was treated not like someone who was a regular or someone who just suffered a cracked tooth, but I was treated like I was the villain. They never could answer how that tooth cracked all of a sudden, except "Well you are getting older" and other nonsense. So in the end they saved the tooth with the cavity and the crown stopped hurting, but the process cost me a perfectly healthy tooth, meaning I ended up paying over $1,000 and still lost a tooth. Imagine being out of a tooth, being out of $1,000, and given the run around, and treated badly while denying accountability. That is this dentist, both father and son. I would treat this place like ten miles of bad road.

I had some insurance confusion and Ashley took the time to explain everything and make sure I…read moreunderstood my options. That kind of service is rare these days. The whole office is top-notch and I left feeling valued and cared for.

I literally drive an hour and a half just to see Dr. Salman that alone should tell you how good he…read moreis. I come here for my cleanings and yearly visits and it's always a smooth experience. Dr. Salman is super chill, gentle, and actually takes time to explain what's going on instead of rushing you out. The staff is friendly and makes you feel comfortable as soon as you walk in. We are always laughing & making jokes. The office is clean, organized, and they stay on schedule (which is a win). Even though I have closer options, I'll keep making the drive because the care here is worth it every time. 10/10 recommend!

The staff is very friendly and so is Dr. Salman. The doctor and staff make you feel comfortable…read morewhen getting dental work done.

Dr. Jang and his associates and staff are professional and welcoming, and technically, he is a…read moregreat dentist as well. I have had an implant and several crowns replaced, and all are holding well. He is also affordable. He only charges half of what Bay Area dentists were asking for an implant, and that comes with an in-office CT scan to determine the viability for an implant for insurance approval - and you don't have to leave the country or risk your health for the affordable price! You just have to get to Barstow (a 2-1/2 hr drive or bus ride from Las Vegas or L.A., or an hour drive from Ontario airport). His office manager is a genius at getting the insurance companies to cover their share. I always owe less than anticipated. Their office and facilities are modern, comfortable, and attractive.

So I took my mom and myself to a new dentist. We don't have to tolerate abuse and be LIED to by the…read moredentist himself. First off he told my 86 yr old mother that she need her 4 bottom front teeth pulled and a plate with teeth to wear. WRONG! Our new dentist shook his head and said....NOPE! I'm so glad you came to me. A good deep cleaning will secure those teeth because her jaw bone is just fine! Now I've also been complaining about a crown he put on one of my molars. The day after getting it I noticed it kept hurting so I ran my tongue across the back of it. There's a opening between the cap and my gums where food is getting in....SMH! I told dentist at Jangs and he had the nerve to tell me just to keep it clean and use a toothpick to pull food out! I knew he was full of it. Even our new dentist said its a ill fitting crown which he took pictures of and is submitting them to have it replaced and show them what Dr Jangs office did to me. I kept telling Jangs office that the crown wasn't right. I should have to be in pain after getting a cemrown and I definitely shouldn't be getting food in an opening! Then he yanked some of my teeth telling me they couldn't be saved and crowns were denied. Crown were denied because they could have been saved and I realized that when he had the audacity to ask me....." Don't you want dentures?" Fuck no....do you? Then they kept trying to push us to get my mom's teeth yanked....NOPE! Plus I waited about 2 months to where they were supposed to submit the paperwork for approval for my mom's work and heard nothing. So I would call only to have that bitch that sits in front be rude. She's lucky I bit my tongue quite a few time because she doesn't realize she playing with fire. 2 of the ladies that work up front need a good ass whipping and one day someone is gonna give it to them. I told the one who submits all the paperwork to her face after she had the nerve to be rude to me on the phone that she better never talk to me like I'm her 5 year old child again. Watch out people! Lots of scamming going on at this dental office. Money hungry and they don't care who's mouth they ruin....because they ruined mine and ALMOST my mom's. Its sad how people complain about some of the staff up front and nothing is EVER done about it. Even a few of the girls that work in the back said their very rude to clients. Please look up Bliss Dental Products. I healed 2 cavities with their mineral toothpaste plus healed my receding gums with the gum massage treatment. Don't let ANYONE ruin your teeth for greed!