Will hang up on you if you try to call for information. Very rude staff…read more I tried to call for a simple request to get ahold of the owner, and was repeatedly hung up on. Was told to call another store which treated me worse! Awful, dirty, place that is run down and looks awful.

Adequately-sized gas station close to Endive Eatery and on the way to Country Mercantile. Pretty…read morestraight-forward convenience store and gas station. A couple of blocks over is Maverik so they can both cater to those nearby. No nonsense and all the regular convenience store goodies.

rude af treatment. A 24 hour gas station in the middle of nowhere won't let you park and sleep in…read moretheir parking lot. not A friend to cross country travelers. Their gas stations are designed to discourage you from parking with them when it's dangerous to drive.

Maverick station is clean, organized and very busy. This location is posting a lower price for…read moreunleaded. This 2022 Summer has featured gasoline above the 5 dollar range, and causing concern for travel budgets. The cleansing water for windshield are fresh, and the squeegee fresh and like-new. The garbage cans are clean and not over-flowing. At this time, not a need too enter the store facility. Will definitely make time on the next boli sit and share.

Can't give 'No Stars' but I'd like to. I stop here for gas, as it is in my neighborhood. Memorial…read moreDay, 0950 in the AM, and it's filthy outside. Reams of credit card paper(s) flapping in the wind.... This is beyond the normal amount of debris about the gas station. I called to the attendant (sitting in the window), but the device doesn't work. I go inside & I nicely point out to the strawberry blonde fellow that the gas station outside is really needing upkeep - and he is completely disinterested. "Oh yeah? That bundle on pump # something. Yeah." No interest. So....in order to keep my community looking less debris-laden, I've decided foregoing this gas station. Lack of interest, care or concern. Smitty must be a gem.

Poorly run establishment. As I walked in a nice man was explaining how four of the pumps didn't…read morework. I bought a $10 car wash and received the $6 service. The manager was called and she repeatedly rolled her eyes , smirked and suggested I was lying. Owners need to do something about their help. Patronize at your own risk.Three vehicles in my household had previously been gassed and washed there.

This location is tough to stop at unless you don't have to make a left hand turn out of the parking…read morelot. This one isn't the newest or the oldest gas station/ store, shows signs of age as do the rest of us. Being right on GWay, it's busy during rush hour and the last gas stop before the highway.

We stopped at this Jackson's Food Stores in West Richland on our roadtrip to Walla Walla! It was…read morewell stocked with an impressive variety of snacks and candy, as well as fresher food like fruit cups and bananas. They had the most options I've ever seen in a gas station convenience store. I tried one of their microwave burritos and topped it with their excellent selection of hot sauces, jalapeños, and onions - it hit the spot! A great place to grab a quick bite or stock up on road trip essentials

poor service also went in the morning had no hot food ready and the guys inside were super ruderead more

New owners,very nice .He is very cool,close to me. Remodel looks good,feel sorry for him concerning…read moreroad work

The new management of Pit Stop offers a unique shopping experience by providing access to items…read morethat are both new and unusual (for example, Japanese Oreos with Strawberry filling). This makes it an intriguing option for those seeking products outside the ordinary retail market. Big thumbs up.

Went tonight and kids wanted some donuts for the morning. The tag clearly said 2 for $4. Rang up as…read more$5.98. Showed the lady and she removed the tag and said she can't override. The owner Sak, Sok or Sock (whatever I his name is) won't let them. Granted its less then $2, it's not the point. Wasn't even apologetic.

I use to love this location. It was always clean, convenient, fast and staffed with friendly…read moreassociates. The location now, with the new owners, leaves plenty to be desired. They have added so many extra product and off shoots in the aisles that only one person can fit at any time. There is one younger male associate that always seems to be working, but always appears and acts like everything is horrible in the world, let alone trying for any kind of customer service. I no longer am able to brag about how great my childhood 711 is compared to others.

I can't believe this shop has only one review. I had the best experience with Smoke City for Less…read moretonight & was so impressed with their customer service. I called this evening asking if they had a E-cig in stock called the JUUL, the employee (didn't catch his name) put me on hold for a minute to go check for me. They didn't have any so he offered to call the Pasco and Kennewick location for me to see if they had any on hand. I told him not to worry about it since they were closing in an hour and I live in Richland so I wasn't trying to drive out of Richland. We hung up and he called me back not 2 minutes later to let me know he he called the Kennewick store for me, they had some & was going to have more JUULs brought to the Richland location and that he would have them in 30 minutes for me. I feel like costumer service like this is so rare nowadays and I really appreciate him taking the time to do what he could to get the product I needed in the store for me. When I got there everyone was so nice and helpful. Thanks for the badass experience and service you guys. Will definitely be back!

Nice staff decent prices open late. Great…read moreselection.............. ............ That's all

Extremely nice service by Worker "Ash-Deep" young man has perfect manners. Recommend!read more

I pass through West Richland after work to hit my gym, and whenever I'm low on petrol, this is…read morewhere I like to refuel my rig. The gas station is new, clean, and....well, it's cool. There's a automated car wash. The gas pumps have touch screens (sometimes they have deals/coupons on them). There's a 24-hr Convenience Store, Smitty's Paradise. The store has a juice/smoothie bar (Tropical Juice), and there's also a coffee area (called Island Coffee). And there is also a Quizno's restaurant attached. So yeah, this is a place to multi-task for sure!

Came in to get gas and a couple scratch tickets and the guy working behind the counter refused to…read moresell me scratch tickets because he says that he can't sell any after midnight. I have never ever heard of that before and I've bought multiple scratch tickets from this location multiple times way after midnight. If this is some kind of new rule for you guys, then I will just take my business somewhere else.

Went in for coffee after waiting for the only employee to deal With a vendor and 2 customers in…read morefront of me I didn't get but a half a cup of coffee because i hit the wrong button. I showed the cashier and she still charged me for the size! She said I could of filled it all the way up! I don't know how. They have those machines that measure it out l! She rubbed me the wrong way! Luckily there are a ton of places to get what I need and can avoid this place all together