This is the best dispensary I've been to in years! I appreciate the order of the lines and getting…read morecustomers through quickly. The staff is helpful, welcoming and friendly. I enjoy talking to them every time and always leave with some quality bud. I will not go to any other dispo in the area!

I wanted to take a moment to congratulate Nirvana on accomplishing something I previously thought…read morewas impossible: turning a simple cannabis purchase into a multi-stage endurance event. I've visited government offices, airports, and DMV locations that were more organized and efficient than your store. The fact that customers are expected to stand in separate lines for flower, concentrates, edibles, and then yet another line just to pay is genuinely impressive in all the wrong ways. By the time I finished my purchase, I felt like I had completed a scavenger hunt rather than gone shopping. What's especially remarkable is that every other dispensary seems to have figured out how to sell multiple products in a single transaction. Apparently, Nirvana has chosen to boldly reject such modern innovations. The security experience deserves special recognition as well. Nothing says "welcome, valued customer" quite like being stared down by a security guard standing around with his hand hovering near his firearm for an entire visit. It's hard to decide whether the atmosphere is more reminiscent of a dispensary, a prison yard, or a low-budget action movie. The overall vibe of the store is one of complete distrust toward the very people keeping the business open. Customers aren't treated like customers--they're treated like inconveniences that need to be processed through a series of checkpoints. What should have been a quick stop turned into a frustrating, time-consuming experience that left me wondering why anyone would choose to shop here more than once when there are countless alternatives that manage to provide better service, better organization, and a far more welcoming environment. If your goal is to maximize customer frustration while minimizing convenience, then I can confidently say mission accomplished. I sincerely hope management spends a day visiting literally any competing dispensary to see how a retail operation is supposed to function. Disappointed but not surprised, One pissed pot head

You may want to change your opening hours if you are not opening as shows on Google 9 am I waiting…read morearound for about 20 minutes no one showed up to open shop. Other than that service is top notch when you are open.

We were visiting from out of state (from another 420 legal state). The customer service was…read morefriendly and helpful and informative. We got the product we wanted.

This place had an easy to get in and out of parking lot. A very clean, organized, and well…read moredecorated display inside. The selection was vast and the service was very kind. I brought an incredibly elderly relative here as their first trip to any sort of this kind of store and we were all very excited to help them. Chris was really patient and kind. Their first experience was a wonderful one and I wouldn't do it any other way, the selection was impressive, especially for chocolate and soda which is what they sought! They have a location in Ontario as well with slightly better value because of the competition, but here wasn't too bad. Overall, I recommended it was a good experience and my relative enjoyed their treats!

I'm a trucker so I have to be careful where I can park and I was coming from pretty far away so I…read morecalled ahead to make sure that they had what I wanted. I was told over the phone that they had it. When I got there, they had a very small selection, but they didn't even have what I wanted what I specifically asked for so be careful when you call them and you ask if they have something that you want.

Cashiers are very nice and their prices are awesome! 39 cent and 49 cent torches, what?? They don't…read morelast forever, but last long enough to maoke me feel like I got my money's worth.

Thank you very much, and I'm sorry for the last review I was frustrated with my Haze tank and thank…read moreyou for the support. Great service.

I'm a total newbie, and every time I go in there they have the absolute nicest, most patient,…read morehelpful employee behind the counter willing and eager to thoroughly help me out. Last time I was especially impressed with Johnny. He helped me find the best product (asked questions to figure out what I would and wouldn't want), didn't try to up-sell me anything, gave me the four-star treatment when deciding on flavors, and even went out of his way to show me how to set it all up so it was ready to use before I even left the store. Johnny's basically a rockstar.

Proud to be the first review!…read more The prices are very good here for e juice, inside it looks very nice, the guy I met was really nice too, super helpful and never missed a beat. I kinda feel like an ass because I said the inside looked much better than the outside, which upon further review wasn't really fully true, it just needs a color change, would some responsibility could fall under the rental team. But also just the stretch of road seems to have some dingy looking businesses, so I was just more surprised upon entering that it was very neat and clean. Looking forward to further business with this shop!

This place is horrible i would not waste my time here the owners are liars when u want to return…read moresomething that you didnt even use or want they tell you to deal with the manufacturer which i feel is super illegal and they also try to convince u that they dont have to refund you the sales tax and i know for a fact that is illegal. Im only basing my comment on my experience there ive been to multiple smoke shops and none have ever tried to wiggle their way around a refund like this indian couple that owns this store and please dont fall for their supposed discounts becasue they are cheating you out of ur hard earned money.

A bit pricy but the owners are friendly and always looking for your input…read more They may not have direct knowledge as neither of them smoke but their clientele has shared much of their experiences with them so they're not completely inexperienced. Still the atmosphere is friendly and they are willing to help you find what you're looking for even if they don't have it in stock.

Great shop great employees have so much from cigars to posters and all you need for glass!read more

Super helpful staff! He recommended a new line of glass that had just come through the day before,…read moreexplained how and why it was superior to others, answered all our questions, and was super patient with me when I asked to get a closer look at multiple pieces. He even gave me a $5 discount and an additional glass bowl piece on the house because it was my birthday! 10/10

Went here while my sister was in town to get shisha for a hookah she bought me. The lady behind the…read morecounter was very helpful, and extremely friendly. You wouldn't think so from the outside but the inside is a really nice shop. They have a good amount of inventory if you are looking for anything smoke related.

I always feel welcome, heard and seen when I go to get medicine to stimulate appetite. I can't…read moretaste or smell (concussion) so getting the correct strain is very important and I have experienced some great results at this location! Thank you green2go!

I have spent countless dollars at this dispensary. Even while I get treated like crap 9/10 and the…read morerude people make money off of me. It's not just with one worker but it's especially Yuli. She's rude, has no customer service skills to speak of and today I draw the line with my problem being met with unprofessionalism. Yes Yuli, always something Yuli, when you're involved and when it's at this location but only under those circumstances! Trinity is a breath of fresh air but after today I won't be coming back! Always something? Remind us all, what is your purpose of providing the cannabis for again??? Oh right, mood improving qualities is included in that. Only here in the Tricities can a fucking dispensary have such a low quality experience.

As someone who's a relative neophyte to cigars, Rick was patient with me while also not being too…read moregentle with steering me towards quality. If you come with an open mind and a thirst for conversation, Rick will deliver. Perhaps, judging by some of the reviews here, not the best place to be if you are already set in your ways. But that is not advice that is borne from my experience in his shop, so take that as you will. Rick's shop has a personal touch and cozy feel that I feel is generally really lacking in most places in the tri-cities, and is something I missed from some of the boutique establishments I've chanced upon in my travels all over the united states. Rare places like these are a foothold of culture that differentiates a town from just a concentrated collection of strip malls and pre-fabricated homes. It should be appreciated and preserved for what it is. Rick clearly runs this business because he loves it, not JUST to make a buck.

Today was my first time walking into Education Cigar and Pipe....wow, what a nice selection of…read morecigars and all fresh! If you are a regular cigar smoker or never smoked one before definitely stop into Education Cigar and Pipe as the staff will help you to find the one for you. The selection is extremely large and can be overwhelming so ask for assistance. Today I just purchased a few cigars and looked around of all the accessories that Education Cigar and Pipe have, excellent prices and for accessories from ash trays to lighters. I am not a pipe smoker but notice all the pipe tobacco. When you buy your cigar go through the casino and you can grab a drink and go outside t the outdoor smoking area where you can set and relax with hour cigar, drink and watch a sports game! I come to this area regularly and I know my new stop.