Took quite a bit of time to help us on top of that the flum pebbles sold at this location are…read moredefinitely fake!! Purchased two of the same flavors both tasted very off. The one in cali are 100 times better. compared the ones from this location. I compared the boxes and the vapes, the ones in California and the ones at this location are both completely different. Scanning the QR and seeing it say they're legit, there really not. They have a wide selection of vapes just not sure if they are all legit .

Best prices in town! Large Selection of disposable refillable and glass. Staff always friendly!read more

I can't believe this shop has only one review. I had the best experience with Smoke City for Less…read moretonight & was so impressed with their customer service. I called this evening asking if they had a E-cig in stock called the JUUL, the employee (didn't catch his name) put me on hold for a minute to go check for me. They didn't have any so he offered to call the Pasco and Kennewick location for me to see if they had any on hand. I told him not to worry about it since they were closing in an hour and I live in Richland so I wasn't trying to drive out of Richland. We hung up and he called me back not 2 minutes later to let me know he he called the Kennewick store for me, they had some & was going to have more JUULs brought to the Richland location and that he would have them in 30 minutes for me. I feel like costumer service like this is so rare nowadays and I really appreciate him taking the time to do what he could to get the product I needed in the store for me. When I got there everyone was so nice and helpful. Thanks for the badass experience and service you guys. Will definitely be back!

Nice staff decent prices open late. Great…read moreselection.............. ............ That's all

I shopped exclusively with not only the Kennewick store but also the Richland store. The last few…read moretimes I have shopped in Kennewick the employees are rude, short and act like you can't get out fast enough. When I was shopping yesterday, all I could hear was the tall brunette complaining about another employee not helping customers. I waited at least 5 mins and finally left. The 2 employees working were more interested in their conversation then helping me and another customer. Yes they give you a discount if you have a lanyard but the discount doesn't help if your not able to purchase what you need. I will shop down the street where they do offer help and act like they appreciate your business.

It's so frustrating how hit or miss the service is. I have had some of the most amazing…read moreconversations and gotten a ton of information from staff but every once in awhile I get helped by someone who is so rude or just hates their job. Today I went in and the girl with the bleach split bangs was literally so rude and unhelpful I have no idea what I did to deserve the attitude. I was annoyed that some disposables just stop on you and I was trying to get advice on a new one to try. As a manager at another retail store, this could have been an opportunity to sell me a good one for good money. I ended up with a cheap one to get me by because I wanted out of there. The energy was off. I just hate dread coming here because I never know what experience I'll have.

We had some questions and the staff was very helpful we got this wha we needed. We will be a return…read morecustomer!

Lady with the green hair extremely rude I just turned 18 a year ago and she had to ask for my ID 3…read moretimes and almost didn't let me in the store. Terrible customer service. If your number one job is to ID people and do the math and you can't even do that without an attitude customer service is not your cup of tea. Will not be coming here again. Please advise.

The associates are always friendly and helpful. They make sure I get the best deal possible. +++++read more

I bought a 2 fluid ounce container of CBD salve at the Smoke City for Less store in West Richland,…read morebut wanted to get the product in the 4 ounce size. I found the 4 ounce size at the Pasco Smoke City for Less and bought it. I then called the West Richland store 11 days after my purchase of the 2 ounce product and asked to return the unopened item for a refund, and I was told that a refund is NOT possible under any circumstances, which was not explained to me when I made the purchase. It is BUYER BEWARE at these unethical stores!

Proud to be the first review!…read more The prices are very good here for e juice, inside it looks very nice, the guy I met was really nice too, super helpful and never missed a beat. I kinda feel like an ass because I said the inside looked much better than the outside, which upon further review wasn't really fully true, it just needs a color change, would some responsibility could fall under the rental team. But also just the stretch of road seems to have some dingy looking businesses, so I was just more surprised upon entering that it was very neat and clean. Looking forward to further business with this shop!

This place is horrible i would not waste my time here the owners are liars when u want to return…read moresomething that you didnt even use or want they tell you to deal with the manufacturer which i feel is super illegal and they also try to convince u that they dont have to refund you the sales tax and i know for a fact that is illegal. Im only basing my comment on my experience there ive been to multiple smoke shops and none have ever tried to wiggle their way around a refund like this indian couple that owns this store and please dont fall for their supposed discounts becasue they are cheating you out of ur hard earned money.

I was looking for a local E-Cigarette shop to purchase eliquid for Vaping. I found SmokeStop Vapor…read moreonline and gave them a call to find out their hours of operation Gary, the owner answered the phone. Because I was on a short time schedule for the next day and Gary actually opened an hour early so I could purchase a small supply of eliquid. That is service that you do not see very often these day. I would highly recommend shopping with SmokeStop Vapor for your Vaping needs. BTW, I have not smoked tabaco in over a week. Thanks Gary!

It's pretty discouraging when you hit the "call now" button and you hear "your call cannot be…read morecompleted as dialed." Just leaving this as a heads-up to the owner, as I'm sure he receives some notice of his reviews - I hope he does, anyway....if you are still open and operating, your phone number does not go through.

I purchased Green Monkey e-liquid at an awesome price. Carla has the best customer service, great…read morepeople. If you're looking for e-liquid or any vaporizer needs, this the best place to go in terms of pricing and variety. Highly recommended. 5 stars.

Welcoming but not much of a Selection or anything special, just a quick place to get smokes maybe…read moreeven a pipe!

Great selection and great service if you're a chill person. Don't be obnoxious and rude, remember a…read morehuman being, just like you, is behind that counter.