I've always had great experiences with the bud tenders here and I've been shopping with them for a…read morebit over a year. I will say if you don't like lines and you're impatient, don't go at the busiest time of day. I'm not gonna tell you my favorite time to go bc I don't want to wait in line behind you, but like any other business there are rush hours to be aware of.

I wanted to take a moment to congratulate Nirvana on accomplishing something I previously thought…read morewas impossible: turning a simple cannabis purchase into a multi-stage endurance event. I've visited government offices, airports, and DMV locations that were more organized and efficient than your store. The fact that customers are expected to stand in separate lines for flower, concentrates, edibles, and then yet another line just to pay is genuinely impressive in all the wrong ways. By the time I finished my purchase, I felt like I had completed a scavenger hunt rather than gone shopping. What's especially remarkable is that every other dispensary seems to have figured out how to sell multiple products in a single transaction. Apparently, Nirvana has chosen to boldly reject such modern innovations. The security experience deserves special recognition as well. Nothing says "welcome, valued customer" quite like being stared down by a security guard standing around with his hand hovering near his firearm for an entire visit. It's hard to decide whether the atmosphere is more reminiscent of a dispensary, a prison yard, or a low-budget action movie. The overall vibe of the store is one of complete distrust toward the very people keeping the business open. Customers aren't treated like customers--they're treated like inconveniences that need to be processed through a series of checkpoints. What should have been a quick stop turned into a frustrating, time-consuming experience that left me wondering why anyone would choose to shop here more than once when there are countless alternatives that manage to provide better service, better organization, and a far more welcoming environment. If your goal is to maximize customer frustration while minimizing convenience, then I can confidently say mission accomplished. I sincerely hope management spends a day visiting literally any competing dispensary to see how a retail operation is supposed to function. Disappointed but not surprised, One pissed pot head

I always feel welcome, heard and seen when I go to get medicine to stimulate appetite. I can't…read moretaste or smell (concussion) so getting the correct strain is very important and I have experienced some great results at this location! Thank you green2go!

I have spent countless dollars at this dispensary. Even while I get treated like crap 9/10 and the…read morerude people make money off of me. It's not just with one worker but it's especially Yuli. She's rude, has no customer service skills to speak of and today I draw the line with my problem being met with unprofessionalism. Yes Yuli, always something Yuli, when you're involved and when it's at this location but only under those circumstances! Trinity is a breath of fresh air but after today I won't be coming back! Always something? Remind us all, what is your purpose of providing the cannabis for again??? Oh right, mood improving qualities is included in that. Only here in the Tricities can a fucking dispensary have such a low quality experience.

If I could write a zero star review, I would. I was here on 5/15 around 6:06pm. I got a 2gram jar…read moreof wax and a 2gram vape cart, the lady was extremely impatient with us, didn't give or offer a receipt so by the time we were done here I wasn't even thinking about the receipt. I get home to my grandparents house(in town from Reno,NV) and my whole top of the cart came off and leaked all over. I tired calling to see if I'd need the receipt and nobody wants to answer all morning. So I drive 30 minutes here and get told there's no evidence of my purchase even tho they need to scan ID's to keep track. I've been apart of the canna industry for 6 years this is the first place they had "no evidence" of a customer. The employee who didn't give the required receipt needs to be held accountable. I've been a med card holder for 6.5 years and this is the most ridiculous thing I've delt either thus far.

Pushy service. poor qaulity and value. I do not recommend getting involved in this businessread more

Customer Service is professional and they really concentrate on your needs…read more Their selection is out of this world Their value is definitely worth your time. They package it right in front of you & don't crunch up tiny bits but give you whole bud. I recommend this dispensary

Check you receipt they will charge you for the most expensive item twice no one picks up the phone…read moreto fix the issue

If you have the opportunity to visit The bake shop on S. Griffin in the Las Vegas area you should!…read moreThe Dubai chocolate heart is to die for, totally worth the $13.00 Also recommended is the Biscoff Dubai heart, so yummy. If you are wanting to try their cookies the Ube Crinkle was our favorite. Super helpful and friendly staff with lots of close parking.

Wonderful experience at The Bake Shop. Staff was very friendly and helped us find everything we…read moreneeded. She suggested a topical pain relief (needing for neck pain) that works wonderfully. Highly recommend Dragon Deep Tissue Salve and this store.

Chillest dispensary I've been to! They have a little bit of everything. And they're soooo sweet!…read moreCameo and Crystal are great!

Absolutely the best dispo around. Always very knowledgeable and friendly. And they prices are…read morereasonable. I live in the Tri-Cities and go when ever I can.

It was our first time there, very kind budtender & super helpful :) we will be back for sure!! :)read more

This place is awesome! The vibes are laid back and everyone is so friendly. The products they have…read morethere are high quality and the dankest.

This place had an easy to get in and out of parking lot. A very clean, organized, and well…read moredecorated display inside. The selection was vast and the service was very kind. I brought an incredibly elderly relative here as their first trip to any sort of this kind of store and we were all very excited to help them. Chris was really patient and kind. Their first experience was a wonderful one and I wouldn't do it any other way, the selection was impressive, especially for chocolate and soda which is what they sought! They have a location in Ontario as well with slightly better value because of the competition, but here wasn't too bad. Overall, I recommended it was a good experience and my relative enjoyed their treats!

Staff is friendly. Decent selection. Prices are fair. I visit a couple times a month and appreciate…read moretheir knowledge & recommendations.