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    Kendra Scott

    3.3 (19 reviews)
    Open • 10:00 am - 7:00 pm
    Updated 3 months ago

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    Tiffany J.

    I really like KS jewelry, but it's been awhile since I've purchased anything. I happened to be in the area and remembered that this location was here so I stopped in to see some of the new collections that have been released. This store is large and it's very bright and inviting when you walk in. It surprisingly wasn't busy. I had a lot of questions about the newer pieces. They now have watches and they sell bands for Apple watch. The links can be adjusted in store. The bands are really nice and definitely "dress up" the Apple watch. Mikayla and Clayton were awesome and patient with me! They took the time to answer questions, grab items from the back, and show me variations of certain pieces. It was overwhelming in a good way. Mikayla offered me a drink (water, sparkling water, champagne, or beer) which was so nice. I ended up buying a pair of earrings and a bracelet. They were having a deal on stackable bracelets: 20% if you buy one, and 25% off if you buy two or more. One thing I like about KS is that they always have deals and discounts. I was able to get 20% off for my bracelet purchase and I had a $25 gift card so that definitely helped to reduce the total. I'm so happy with my new jewelry and I can't wait to wear them!

    The email I sent Kendra and never got a reply
    Debi B.

    I ordered a gift online for in store pick up here the highland village location. When it asked me for the gift message I said sure cause everyone loves to read a gift note. See the image for the disgusting gift note received. I wrote an email to Kendra Scott customer service about this and NEVER heard back! The least they could have said was "wow we are sorry about that!" I've never been back since just because the thought of how somebody working at Kendra Scott could have put this note into my gift box thinking it was acceptable makes me not trust the store or their quality of employees anymore. There is clearly no common sense if they thought this was an acceptable gift note to include in a nice KS gift.

    New storefront!
    Barret L.

    Love having a new Kendra Scott location closer to home! I was sad to see the Rice Village location go, but this one has easier parking and accessibility in my opinion. I was there for opening weekend this weekend and they had all sorts of fun promos to start the store off with a bang. They had a beautiful balloon arch covering the door, sidewalk chalk logo and decorations, a Prosecco bar inside, and Stacked cookies to be given away. Also, if you are one of the first few customers to make a purchase more than $75 this weekend, they are including a free fern necklace! Beautiful floral decorations too. The new collection (released this week) is very colorful and beautiful. Always lots of fun and creative pieces to see! The staff were all very helpful and friendly, and I was asked if I needed help several times. At this location they do check out in the back, so my transaction was taken care of swiftly by the rep who helped me with my purchases. They bring out a portable credit card machine that has tap-ability, so the whole transaction has minimal contact. Very efficient! COVID notes: All customers are required to wear masks when not eating or drinking, all of the staff wore masks, and there was hand sanitizer everywhere that you are required to utilize prior to trying on any items. They only allow a maximum of 15 people in the store at a time as well. Overall it felt very safe!

    Jane B.

    Has to be the absolute nicest best customer service of Kendra Scott's around-this is said consistently. You can't go wrong coming to this store for purchases or repairs!

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    9 months ago

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    1 year ago

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    2 years ago

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    4 years ago

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    Kendra S.

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    6 years ago

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    4 years ago

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    5 years ago

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    Ask the Community - Kendra Scott

    Review Highlights - Kendra Scott

    “Kudos to Sandra and Clayton for providing a positive experience and great advice!”

    Mentioned in 2 reviews

    Read more highlights

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    Kendra Scott - jewelry - Updated October 2026

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