Let me share with you an awesome experience with the founder and owner of The Device Lab, Austin,…read morewho is calm, cool, collected, down to earth, and who impressed me so much that I feel compelled to share my story here. I would like to express my appreciation of Austin's professional ingenuity and get the word out that he is head and shoulder above Genius Bar in what he does-- device repair. Price is reasonable. Here is the quick story: Last Saturday (08-15-2026) I took my 2016 Apple MacBook Pro to Apple Genius Bar for diagnostic and repair, where I was received with utmost courtesy, waited there patiently for 1.5 hours, witnessed my computer given all kinds of diagnostic tactics by the receptionist, who did with all her earnest effort to revive it. Unfortunately I had to leave Genius Bar with the announcement that my MacBook Pro is "beyond repair." Unconvinced, I tried my luck on another store from online search and found The Device Lab, and Austin fixed it! Well, an old computer is an old computer and there is no need for much fuss or excitement about this triviality. But Austin left me with another impression: his sincerity and ability to do what he sets out to do, which is to repair. What can be cooler than a man who delivers his promise by doing what he likes and is good at? I spoke to Austin and found his business philosophy reasonable and truthful: doing what he likes, helping people, figuring out the cause of problem, getting things fixed without having to resort to replacement ( a favorite recommendation from big companies...). Behind this work ethic and principle is another guideline that directs his work: trust from his customers. I like that! O, by the way, there is another reason that urged me to write this review for Austin. He told me he started this company over a year ago, and I see in him what I had to go through back in 2004, when I started having my own tutoring center. I understand how a small business like his lives on word of mouth among customers, as it was with my own company. I also understand how negative comments tend to travel ten times faster than good, appreciative feedback. I think it is fair and natural that I share my thoughts with those who may be viewing his website for selection. One more thing: I live locally, and I love supporting local small business! De-Yin Jeng

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

I had a unique micro soldering job on a specialty turntable. I was worried there wasn't any way it…read morecould possibly be fixed. I brought it into Moni, he looked at it, told me to leave it, and in two hours, called and told me the job was done and ready for pickup! To say I was thrilled is an understatement.

Took my Bose Radio/CD system in... repaired in a couple of days. Great customer experience and…read morereasonable charge for repair! Fix it don't ditch it!! Moni can do it : )

I've dropped my phone many times, and eventually I had to get it repaired. I brought it to this…read moreshop, and I was very impressed with their service. They were friendly, professional, and did a great job fixing my phone. I'm very happy with the experience and would definitely recommend this place to anyone who needs phone repair. Thank you for the great service!

This morning I took my dead 2019 PC computer to uBreakiFix. I had already diagnosed the problem as…read morea faulty RAM issue probably requiring the replacement of my RAM chips. All that I wanted to do was revive the machine. The repair technician Valerie confirmed my analysis. As the machine had two RAM chips, one 8 GB, the other 4 GB, she suggested that it might be possible to revive the machine if the 4 GB chip was defective. Simply taking it out would leave an 7 GB RAM chip which was sufficient for the machine to run. So she took it out, we rebooted the machine, and to my pleasant surprise it worked. As I plan to buy a new PC immediately, the 8 GB RAM chip will suffice for my needs. Valarie saved me the ~$125 cost of a new 16 GB RAM chip. She refused to accept any payment for her work.

Shaun was absolutely fantastic! He was incredibly helpful and generous with his time, walking us…read morethrough how to troubleshoot our pinball machine over the phone. He was patient, friendly, knowledgeable, and had us up and running in no time. It's clear that Shaun truly knows his craft and cares about helping his customers. I would highly recommend his services to anyone needing repairs or assistance with antique arcade games, pinball machines, or other vintage equipment. Excellent customer service and expertise!

Shawn is an absolute master at his craft, he has helped purchase and install multiple machines on…read moreour property and is a wiz when it comes to basic and preventative maintenance on our machines. His attention to detail is unmatched and his inside knowledge of these machines is truly a testament to someone who knows what they are doing, he also takes the time to explain the entire problem and what caused the issue, whether it is a known issue or something new. Trust me when I say NO ONE is touching our machines other than Shawn.

I had an accident yesterday and smashed the screen on my iPhone. Found a place in Camarillo to…read morerepair it but they quoted me 3 to 5 days because the phone was old and they didn't stock the screen I needed. I figured I'd try the Apple Store in Thousand Oaks, however while I was walking through the mall to get there I saw this place. I'm so glad I did. These guys are life savers! They were cordial, professional and had the screen replaced in 20 minutes at a very reasonable rate. You can't ask for more than that. I'll be using them again definitely should the need arise. Thanks again gentlemen!

My screen was glitching and this man did an amazing job. He gave me a great deal and then also…read moreinstalled a screen protector definitely the kindest person I've ever met

Sherman and Sheryl are amazing! It's nice to know they're there for me when my clumsy self is…read moredropping things. I've learned about them when I dropped my new A7Rv causing an issue with startup and now they've fixed multiple Sony camera body's for me and they're my number one recommendation for any repairs. They have a lifetime customer for sure! Great value and turn around is within a week.(You could expedite it but as a owner of 6 camera body's I have spares as back ups)

My Sony FX3 started vibrating after a shoot and I initially got a quote from Sony's official repair…read morerecommendation and it was obnoxiously high. Desperate for a quick solution, I requested quotes from several vendors and Video One Repair was not only the most affordable solution, but also had the BEST customer service representatives! Every person I spoke to knew exactly what they were talking about and exactly how to solve my issue, especially after receiving the camera. Their team were always so informative and inviting to ask any questions I may have. They have gone above and beyond to serve me by making excellent suggestions to resolve my situations. I recommend Video One Repair to all of my colleagues and I believe they are a great service center for everyone, from hobbyists to industry professionals.

These guys are awesome. My wife's iPhone screen was very glitchy for days and ultimately went…read moreblack. We pay for Asurion insurance via Verizon and when we went here they replaced our screen in less than two hours. All covered by insurance. To go from a broken phone to a working phone for a zero $0 co-pay is extremely nice.

Can't attest to the actual service because I didn't end up using their service b/c price was more…read morethan double that of other local places. Also, as a sidenote, regarding communication/interactions: I suspect I was interacting with AI rather than a person during the quote process b/c whoever I was talking to offered to send me the contact information for my nearest store, and when I confirmed that would be helpful they asked me what information I needed...

Dropped my three year old iPhone in water, screen turned green. Walked in at 1:15. He had the…read morereplacement screen in stock, and also fixed my charging port that hadn't been working for a while. He checked that only the screen was damaged from the water and he could make the repair. He was finishing another project up and said I could pick up at 3pm. He was fast, reasonably priced. If you have an issue with a phone or computer I recommend you give him a visit. 5 star service

When your computer isn't working, it can be very stressful, but the repair process was an easy…read morestress-free experience.

I took my stereo to this guy a year ago and that's the last I ever saw of it. Called numerous times…read moreand left messages that were never returned. Maybe the guy passed away, I don't know. Lost $60 and my stereo. Wasn't worth my time and effort to take legal action.

From the owner: If it works using electricity, I can fix it. I've been repairing electronics in Simi Valley since…read more1968 and can repair any electronics. I specialize in Vintage Electronics, antique TVs and Stereo equipment. I design circuitry and am available for custom projects. We are a great source for DIYs.. We carry at least 10x more than the local Radio Shack. of both passive and active components. e.g. resistors-10mm ohm-10 giga ohm, 1/10W-100W. We carry a complete selection of maps for DLP and LCD TVs. No need to wait-or pay for shipping. We also sell to other TV shops.