I came in here because the joystick for my playstation 5 controller broke. It would not center…read moreanymore and was getting random inputs. Angel was the person who helped me. He was friendly and assured me it would be repaired for a reasonable price. I previously have been to Ubreak Ifix but they were quoting me prices way more that what it would have been worth to fix it. He was able to repair it quickly. I also ended up buying a screen protector from him for my iPhone as my previous one was cracked. He offered it installed for a better price than anywhere else. This shop is highly recommended! He also mentioned they do iphone, android and computer repairs.

Angel is a great guy and a friend that will help you with your electronics. Also very professional…read moreand friendly with prices. Definitely will going back here if I need repair with my pc or handheld, or Consoles.

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

Austin is amazing. Brought in my MacBook Pro as the Apple Genius Bar told me it will not load the…read moresoftware and is a paperweight. He gave it a try managed to load the OS upgrade it for an amazing price. Honest and genuine he will be my go to for any electronics issues. Highly recommend Raj

Larry is a life-long career professional. We built a trust…read morebased relationship many years ago. Highly skilled and up to date on the latest Tech. The Family likes and respects him as well. It hurts to see people with incorrect or unrealistic expectations leaving unwarranted bad reviews or paid weirdos doing the same to sabotage businesses.

He fixed my laptop because the internal battery swelled. Amazing work. 10/10. Would use again…read more Prices are very fair for the work he does.

These guys are awesome. My wife's iPhone screen was very glitchy for days and ultimately went…read moreblack. We pay for Asurion insurance via Verizon and when we went here they replaced our screen in less than two hours. All covered by insurance. To go from a broken phone to a working phone for a zero $0 co-pay is extremely nice.

Can't attest to the actual service because I didn't end up using their service b/c price was more…read morethan double that of other local places. Also, as a sidenote, regarding communication/interactions: I suspect I was interacting with AI rather than a person during the quote process b/c whoever I was talking to offered to send me the contact information for my nearest store, and when I confirmed that would be helpful they asked me what information I needed...

Robert was very helpful and it was a good experience. I would recommend their store in simi valleyread more

Horrible experience with this place! I have to preface this by saying I hate leaving negative…read morereviews. I have never left a one star review before because I've found most businesses are willing to make things right when they've wronged a customer. In this case, they not only didn't make things right- they made things worse. The other day I noticed that my iPhone was not charging consistently, and wanted to have someone inspect the battery port for debris or water damage. Not a major repair at that point, the phone was otherwise fine. I emphasized this when I came in to the shop. The store associate Robert told me he would do a diagnostic and that I should come back in 15-30 minutes. I came back an hour later and he still hadn't gotten to it. Waited another thirty while he helped other customers. Finally, he took my phone in the back office, returned not long after and told me that I had battery port corrosion and that while he was doing the diagnostic my screen broke. He blamed me, saying I probably dropped my phone a lot and weakened the internal screen (I don't drop my phone a lot, and I have a high quality screen protector and case, and have never had screen issues before). He told me now I had to pay to repair both of those things, and that he would have to order the parts and couldn't even repair it for several days. He handed me back my phone, coerced me into pre paying for the parts and was rude and defensive when I told him that this whole thing didn't feel right. I went in for a small thing to get evaluated and left spending over $100 (with more due upon repair) for him to give me back a damaged phone. The screen had horrible bright lines all over it and I could barely see anything. I went to the Oaks mall and shared my experience with another repair tech who also looked at my phone. He confirmed what I expected which was that the screen breaking was not due to wear and tear but rather from shoddy work and negligence during diagnostic. He offered to fix my phone then and there for a reduced rate. I called Robert to cancel the order and request a refund. He not only refused to refund me for services not rendered, he was continuously rude and condescending to me and then my husband when we pressed for a refund. He then went on to state that I was clearly someone who doesn't treat my phones well based on the fact that I was a returning customer (yes-- I have had my kids iPad repaired there once and bought a screen protector for my phone there before). I honestly don't know what is more upsetting to me-- the damage to my phone or the way I was treated. I get that there are a lot of fine print disclaimers with a phone repair but considering I went in for a conservative issue and left with extensive damage doesn't sit right with me-- and a good business should do right by their customer.

This morning I took my dead 2019 PC computer to uBreakiFix. I had already diagnosed the problem as…read morea faulty RAM issue probably requiring the replacement of my RAM chips. All that I wanted to do was revive the machine. The repair technician Valerie confirmed my analysis. As the machine had two RAM chips, one 8 GB, the other 4 GB, she suggested that it might be possible to revive the machine if the 4 GB chip was defective. Simply taking it out would leave an 7 GB RAM chip which was sufficient for the machine to run. So she took it out, we rebooted the machine, and to my pleasant surprise it worked. As I plan to buy a new PC immediately, the 8 GB RAM chip will suffice for my needs. Valarie saved me the ~$125 cost of a new 16 GB RAM chip. She refused to accept any payment for her work.

Izzy, miracle worker…read more 11/10/2025 at 6:24 pm Izzy used ultra fine tweezers that got the power cord unstuck from the iPad Pro got as a birthday present. Izzy is a lifesaver.

Wow, in this day and age where there's so many people in so many industries that are just partially…read morecompetent, it's absolutely amazing to see someone who knows what they're doing, how to do it, understands customer service, and is genuinely just a great human being. That was my experienceat Paul's. Fantastic breath of fresh air, I almost wish I had more broken stuff to take over there!

Spoke with SK over yelp and text. I sent a photo of my damaged tv and they were very honest and…read moreefficient in describing the issue to me and noted it would likely be more expensive to repair than just buy a new tv and advised as such. They were also up front about multiple services they offered and price ranges for diagnosis if i needed more info. Would hit them up again for future items in need of repair if necessary.

Carlos and his team go beyond with there service ! Thank you guys fixed a ipad pro with a jammed…read morepower button carlos charged me reasonable apple was going to charge me a crazy fee!! Bring it to Carlos and his team they will take care of you for all your electronics ! Thank you ! Jose

I brought my ipad to get fixed, but felt like it got worse. They said 2-3 days, ended up being with…read morethem for 7-8 days. When I picked up my iPad it was okay then when I really checked on it, that's when I noticed a bump in the middle and it doesn't press on. I went back and the guy checked it and agreed with me as well. The clerk said to call the insurance company and do another claim... so what did they do with my iPad ???? Broke it even more? Now I have to file a claim again! What a hassle!