I'd give ten stars if I could! When my brand new LG TV that I had purchased only a few weeks prior (yikes!) gave up on me, LG referred me to Paul's TV for repair. I was already frustrated with the sub-par customer service I was getting with LG, but Norma at Paul's TV was so helpful and kind that she restored my faith in a company's ability to actually treat customers with dignity. She was patient and answered all of my crazy questions and followed up with me at every turn. The technician they sent, Sergey -- who, by the way, arrived within the timeframe that was quoted -- was equally professional and knowledgeable and fixed my TV in no time. He took extra care to position my TV properly before replacing the defective part, which I appreciate considerably. I hope, at this point, to not have any more issues with my TV, but if I do, I'd go with Paul's TV every time. 1,000% satisfied with their communication, responsiveness, and professionalism from start to finish. Thanks again, Norma and Sergey! read more

Wow, in this day and age where there's so many people in so many industries that are just partially competent, it's absolutely amazing to see someone who knows what they're doing, how to do it, understands customer service, and is genuinely just a great human being. That was my experienceat Paul's. Fantastic breath of fresh air, I almost wish I had more broken stuff to take over there! read more

Spoke with SK over yelp and text. I sent a photo of my damaged tv and they were very honest and efficient in describing the issue to me and noted it would likely be more expensive to repair than just buy a new tv and advised as such. They were also up front about multiple services they offered and price ranges for diagnosis if i needed more info. Would hit them up again for future items in need of repair if necessary. read more

What an amazing service. Most knowledgeable person in the industry. Highly recommended. Thank you so much for fixing my TV

Such an amazing expire. Fixed the issue quickly and for a reasonable price. Happy to see people still appreciate the art of repairing electronics. Highly recommend! read more

I found Paul's TV through a Google search and read some of the positive reviews. I felt confident ordering a couple of parts for my old Samsung TV, and they delivered them quickly and well packaged. I highly recommend them. read more

Went there to get my TV looked at. Didn't end up getting it repaired but overall highly satisfied, got all my questions answered. Would definitely go back again for any issues with TV read more

I had a permanent green 1 pixel vertical line on my LG CX OLED that required a full panel replacement to fix. LG reached out to Pauls TV to provide the service who then contacted me via email + voicemail to setup an appointment. Within a week or so of that first email, Sergey arrived and performed the service. He was very courteous, super professional and extra careful with both the equipment and my apartment. He even kept my original tv stand + settings intact and made sure the new panel was working properly before leaving. I highly recommend their service! Thank you Pauls TV and Sergey! read more

Paul's TV Co - Lg picture test green line - Electronics Near Me - Granada Hills, California

Friendly, efficient and knowledgeable service delivered at a reasonable price. As far as I'm concerned, they are excellent.

My 38" curved LG computer monitor died after 7 years. It's impossible to find someone willing to even take a look at those. Sergey told me to bring it over and he would give me a free estimate. If it's impossible to repair, he would recycle it for me for free. He was able to get an original replacement part from LG so I went ahead with the repair. Much cheaper than buying a replacement LG monitor with same specs AND it's better for the environment. Sergey is knowledgable, straightforward, repair was done very quickly. read more

I ordered a part and it took 9 days to receive it sent an email to let them know I brought another television because of the long delivery time and would send the part back unopened and refused it , I understand the try it if it doesn't work send it back because people will switch parts etc but to refuse the part not open the box and not get all my money back is a scam to honest people I paid $69 some was for delivery I'm told I'm getting $47 back because of the restocking fee and the redelivery charge I know for a fact if that wasn't written on the website it was taken as take what you want out of my money for their slow delivery time and me waiting was buyers remorse read more

My home theater recliner stopped returning to it's original position and was stuck in the reclined state. I sent the control box to Paul's TV for repair on Saturday and it was fixed and in my mailbox by Wednesday. I was thrilled! Thank you "Paul's TV" for a job well done! read more

Highly recommend reaching out to Paul's TV Co -- I found them on LG's website as an authorized repair shop. I was extremely pleased with the service I received from Sergey and Norma's responsiveness. They were very timely and were able to service my request same day. Sergey was totally honest with me about the damage assessment and even advised me to seek a total replacement given the extensive screen damage. And the icing on the cake is that despite my offer to pay for additional support, they wouldn't take my money. Thank you Sergey and Norma! read more

Paul TV - Paul came to our app on time and fixed my 86" LG. I've been through a few technicians and they were nothing but a disappointment. Paul came and within no time got my tv working perfectly. Highly recommended his professionalism read more

Judge for yourself. They gave me a 12-2 service window then arrived at 11:30 when I wasn't available. I called at 12:20 to apologize that I was late and ask them to come back if the technician was still in the area. No one answered the phone for 20 minutes. When they did answer, they told me it's a $65 fee to send him back. So LG is going to schedule a different company. I will say that the phone calls I had with them were friendly and they probably would have earned a 5-Star review if they had been a little flexible and completed the job. Either way, beware of $65 fees, as you'll see in some of the other negative reviews here. read more

When my nice Sony 65" flat screen I've had for only 5 years shut off and refused all efforts to reset it I thought "here we go again". I've had another tv that died and was told it wasn't worth fixing but Sergey convinced me it was worth a try. He found an easy and inexpensive way to fix my tv that didn't involve ordering and waiting a week or two for a replacement board. He fixed it quickly and the next day I had my tv back and looking like new. We are very pleased with his service. He knows a lot about what's good and what's not with big screens. You should give him a try. I'm keeping his number in my contacts. read more

I highly recommend Paul's TV repair. They were so helpful and knowledgeable and quick with the help I needed. I had an issue with a non-tv circuit board and they helped right away without charging me going above and beyond what I needed. I am for sure going to them with all my electronic and TV repair and needs! read more

We love our Plasma TV for sports. When our picture faltered, we thought we'd need to buy a new OLED TV. Which still doesn't display as well as a plasma. Then we thought about Paul's TV. Sure enough, they fixed our Plasma TV for an affordable price. Their service was timely, professional, and quality. We recommend Paul's TV if you love your TV like us. Thank you. read more

I used Paul's as referred by LG when my LG TV had warranty issues. I cannot speak highly enough of them. They called me within minutes of LG referring me. They ordered my parts immediately, got them quickly, and came out faster than I'd expect. They arrived on time. Replaced my screen within minutes and were completely friendly and professional. Excellent. I didn't know that service like this still existed. read more

I had a very unusually problem with my TV, it would intermittently shut down and became very difficult to diagnosis. Sergey picked up our tv and kept it at the shop until he could recreate the problem. He fixed it and after a few months we had the problem again. The issue being the tv not the repair. He worked with us and Sharp and even though the tv was well out of warranty Sharp agreed to fix it at no additional charge. Sergey is prompt, helpful and great to work with. Excellent company read more

My 3d big screen tv wasn't working. I was told that the TV needed to be replaced so I called Paul's tv to have them come out and take a look at it. Honestly in 5 minutes he fixed the TV and had it working perfectly again!!! I've never seen anything like it!!! This guy really knows his Samsung TVs and I would recommend him to anybody and everybody!!! read more

Small shop, friendly service. It took a week to get the piece they needed to fix my Samsung TV (They're certified) but I wish that I knew it was going to take THAT long to get it fixed. I wobbled on buying a new TV once I found out how much it cost and how long it was going to take, but the receptionist is really nice, and the guys fixing the TVs were willing to stay open later to accommodate their banker hours of 9 to 5 which does not work for everyone. But still certified and my TV works great now. Enjoy. read more

Paul's TV saved us! Our Samsung model TV was defected and needed repair. Grant was amazing! He arrived at the scheduled time and was very nice and quick. If we ever need another repair we will definitely be using Paul's TV! Highly recommended! read more

First called in and spoke with owner and had terrible customer service Gave me attitude and didn't give me a straight answer for anything. ended up coming in anyway because i didn't have much of a choice After writing a bad review, customer service and patience where finally established. fixed my tv and even gave me a 30 day warranty. Not exactly satisfied with the cost of the repair because after i dropped it off, I found the part i needed on Ebay for $30.00 and I ended up paying $150.00 Sure, It was convinient but, I could have done it myself for literally $30.00 After I found out about the cheap matterials, I asked for a discount to $100.00 and was Declined. Wouldn't Budge a PENNY If you're looking for a cheap place to get your tv fixed. I don't know if this is the place for you If you just need to get it done and get it done quickly, Then this place works read more

I requested a quote and unfortunately was refused service. But only because my tv was not worth repairing. They did not try to take advantage and were honest and upfront from the very beginning. Thank you read more

Great experience. He will arrange a time that is convenient (not like some who give you a 4 hour window) - and knows his stuff. He came and swapped out a screen for my ailing LG OLED - and it was like 15-20 minutes in and out. Great guy. This is how it should be. I was impressed. read more

The technician came on time and was very helpful. He diagnosed the problem and had come prepared to fix the problem. I would definitely refer friends and family to Paul's TV. read more

Serge treated me either the utmost respect and was a pleasure to have. He had to replace the monitor of my television and did it in no time at all. Super professional and wore total personal protective gear (mask, gloves, and shoe protectors. Thank you guys for making it so easy for me. read more

Don't confuse this place with another place by the same name. The guys who run this place are top notch. They fixed my Samsung 50" 3D plasma that had water damage thanks to a leaking bath tub. I didnt have the classic 'click of death' that most samsungs have, but I figured it was something similar. It was a combination of blown capacitors and wet circuitry. They replaced the parts and its working great ever since. Pauls TV Co is a authorized Samsung repair place. They also sell some of their 'fixed' tv's. Its cheaper if you drop it off than to have them come to your place. read more

It's with great pleasure that I give Paul's 5 out of 5 stars! They were absolutely fantastic in repairing my Samsung plasma PN 64E7000. Late last year the set started to power cycle and about two weeks ago it stopped turning on altogether. Norma and Elena run the phones and they were very kind. They put me in touch with Sergey and from my description he knew exactly what was wrong with my set and how to fix it. He mentioned that Samsung (and most other manufacturers) and continuously using cheaper and cheaper parts. So, my power board had gone out and he had it fixed, at our residence, in less than 30 minutes. I found him to be personable, competent and professional. While I hope nothing else happens to my tv if it does I would not hesitate to call Paul's TV Co. again. read more

We needed help with out large screen tv and it was not under warranty. We called this place and set up an appointment. The technician arrived on time, was polite and professional. He advised me that he needed to take the tv to the store for the repair. He wrapped the tv carefully. When repair was done he brought it back and reinstalled it. When we had to call a week later because of a relapse, we were not charged , and it was fixed. They had to come one more time for another repair as the tv is older. Each time, the technician was professional and friendly. I would only use this company for our repairs. read more

Good service. Very helpful. Had a tv with an issue and LG referred us to them. Worth the trip from Ventura. We recommend using them.

Say what you want. You're shady and a liar. All you need to do is to have your employee tell customers to ignore LG's MULTIPLE appointment confirmations with you guys. You do this EVERY DAY. I might do this once every 10 years (at most), so I go by what LG tells me. And next time be upfront about your fees. Tell people u'll charge them $65 if the TV is not off the wall, so they can move on before you waste SOOOO much of their time. You think I'm a psychic, I can just close my eyes and magically sense all your fees????... The other company said they would help me put the TV back up, but they're still waiting for a panel because u took the last one in stock... Why are u even in TV business if you don't want to HELP people get their TV off the wall?? Maybe instead of fixing TVs, you should go into fixing cell phones. That way, if it's not too much trouble, all you have to lift is a quarter pound. read more

Do not use them!!! They came to my house charged me $65 didn't fix the problem. Than they said they will mail me a check ??? Not credit my credit card?? Really check in the mail? Rude and bad service They are a con read more

Half of my LG OLED tv panel was getting dimmer. There was a line down the middle. Called LG. They referred me to Paul's TV. Paul's tv scheduled a time for their tech to come out. He was on-time both times he came out. He inspected it. They ordered a new panel. Within 4 days the panel arrived and the tech installed it within 30 minutes. Everything under LG warranty. The tv looks outstanding. Thanks Paul's TV. Great work. read more

I got a busted pixel on my 50 inch Samsung Plasma and the warranty department connected me to Paul's TV to fix it. From start to finish it was outrageously bad and I never got my pixel fixed (by them). First, the woman on the phone was extremely rude to me. She was very ill-mannered. She demanded that I go out and by a digital camera so that I could take a picture of the screen so that they didn't have to send anyone out to my apartment. So I called Samsung and told them this and they said that of course I didn't have to spend any more money on camera's or developing pictures. Then she closed my ticket because she couldn't reach me during my work hours and she never once left a message. The only time she left a message was to tell me she was closing the ticket. Then I got another work order via Samsung Warranty and they finally agreed to send someone out. The man came and looked at the TV and said he wouldn't fix it. That it wasn't covered in the warranty. I called back Samsung and they said of course it was covered. It's only a 10 month old TV. This time I asked them to refer me to anyone other service center except Paul's TV. They were kind enough of to oblige. I suggest you do the same thing. read more

Great service! I called because my store tv had stopped displaying a picture but everything else worked. I dropped the tv off and got a free estimate to make sure it was worth fixing and it was! Gladly paid the fee and had my tv up and running within 48 hours! read more

This place is great! We have a brand new Samsung TV that stopped working Samsung sent these guys out to fix it. WOW! We reported it on a Sunday night (8pm), Paul's TV called us the next morning and came out THAT DAY (Monday at 4pm). They ordered the parts overnight, it was too late for them to arrive Tuesday, so they came in on Wed. We got a call as soon as they came in and they came over and fixed it at 7pm. The guy who came here was so nice and really quick. His name was Sergey. He was really, really great! HIGHLY recommend! read more

Right as my TV's warranty ended, black pixelated lines started showing up on my screen. First it was one line, then two, till my TV was split in half. It's 65 inches and I didn't want to lug it around town trying to get quotes. I honestly didn't know how much a repair like that would cost. Paul's TV was the first place we called. We could bring the TV in or for an extra fee, they will come and try to repair it at my home. Sounds like a good deal to me. Made an appointment, the guy was punctual, professional, and managed to fixed the TV on site for the quoted price! Awesome! Will definitely do business with them again. read more

I brought my tv to another shop and they gave me an estimate that was more than I paid for my tv. They said that they have to change my whole screen. I decided to get a second opinion and brought my tv to Paul's TV. Not only was the customer service great but they gave me an estimate the same day (for free). They were able to repair it without having to change the whole panel. I ended up paying $200 for the whole repair, which was 6 times less than what the other service center quoted me. They were able to fix my tv in 2 days and it hasnt given me a problem since. I have recommended this place to all my friends and family. AMAZING SERVICE VERY HAPPY =) read more