Not sure why this location has such a low rating--I've never had any issues here. The staff is…read morealways efficient and friendly, the process is quick and easy, the store is clean, and there's always parking right in front.

Stoneham location- rude and bad customer service. I will never go to that store again!…read more The people at the Woburn Cummings park location are very helpful and friendly.

Stopped by on a Thursday morning in order to have a fax sent. The process took a bit of time but…read morethey made sure everything was sent properly before having me leave. All employees were incredibly nice, helpful, and friendly.

I am a firm believer of shopping local, Minuteman press of Malden is one of those places that makes…read moreyou happy they exist. My industry tends to buy in bulk and get all of their printing needs from a printer located out of state. For many years, it was just easier to stay with what you know. More recently however I found out why I like to shop locally. Not only did they deliver my order, but they did it quickly and with a smile. Look everyone knows where this country of ours is headed, outsource everything, NAFTA and the 90's did a number on America, but maybe just maybe there is hope. With a clever name like Minuteman which screams America, and local sourcing and smiles there really is no reason for me to ever call anybody else. Lindsay and her crew are fast, efficient, knowledgeable and priced right. I was a printer for 4 years and know the long hours, customer OK's and general bull@#$ you have to put up with and now that I am on the other end, let me just tell you how nice it is to have someplace like this. No job too big or small and the personal touch that this country so sorely needs and misses. Let's give a big finger to the Walmart's and Amazons of the world and keep this country of ours, and jobs, and revenue in the hands of local businesses. You'll just feel better about yourself. Happy 4th people.....

It was a bad experience, really. I have a little, thin…read morepocket book that I use to read the chords and play the guitar and it was falling apart. So I had the brilliant idea of getting something done to it before totally disentegrating. Had to convince the men working there that he could make some punching holes and put on a spiral or something on it. He was in a bad mood and said he could not do it. I asked gently for the second time what I needed and felt like an idiont having to bed him to do it. He practically snatched the book from my hands and made the holes and put on the spiral. After all, he threw the thing on the counter and said: four dollars. I was so shocked that could not say a word, had to take the original staple out of the book all by myself using my hands. I felt completely stupid. I wished I had gone somewhere else. Maybe he was just having a bad day.

New lady working the counter, Catherine, is friendly and very efficient…read more Thank you.

Most useless human in the planet. Came at opening to print a couple pages urgently, asked the guy…read moreto help. He tells me to use the self service machine, which I then struggled w for 10 minutes, and again I asked if I could just email him the file. He said wait a few minutes for it to come then try the machine again. You're literally the only other person in the store, you see I'm in a rush and struggling. You're standing around in your phone. Instead maybe just help. Ridiculous bc I have an account and our business spends a lot of money here. Come here with extra time to spare only.

Excellent service here. I had a prepaid return label for a package I had to ship, in md-June, but…read moreI was missing the bottom bar code from my label. The very kind gentleman helped me with that, and I was able to ship my package anyway, and it arrived right on time, as well! I've been here previously to do some copying, and the staff was very helpful. The store has a nice layout and you can access it from either side of the building. A bonus is that they are next door to an Ice Cream Store!! Overall, very friendly, professional and knowledgeable staff and convenient location.

Dropped off a package on a Tuesday afternoon. There was no one in line. One window was open. The…read morefriendly USPS associate greeted me and took care of my package in under a minute. Thank you!

Going to the post office is hit or miss when it comes to customer service. You'll either encounter…read morea nice person behind the counter or an arrogant person behind the counter. At the Forest St location in Medford, I didn't have much of a problem from the previous times I've gone here except with what happened the last time I went here. The most recent time I went here, it was my turn in line and when I brought something up to the counter to get mailed, the woman behind the counter responded in a rudely manner to me because I guess I apparently didn't prepare it correctly to get it sent out for delivery according to her. Instead of giving me an attitude over the mistake I had made, she could have been a lot more helpful and professional with fixing the problem. I ended up just walking out and leaving without mailing what I needed to get mailed and went somewhere else to get it mailed because I didn't want to deal with her no more after how she treated me. I get that it's stressful working for the post office and I can understand that postal workers deal with a lot of disrespectful and impolite customers all the time, but since postal workers are government employees, it's like they have an excuse to be unpleasant with anyone because they have high job security.

Francine is fabulous! She helped us with a same day request and came to the hospital to meet us…read more She was incredibly patient and her attention to detail was impressive! I highly recommend Francine and would use her services again in a heartbeat.

Francine helped out in a last minute situation. She was extremely knowledgeable and professional…read more... and she had the best prices for a mobile notary. Very highly recommend!

I have used Fleming printing for a variety of projects for a few years now, and I am consistently…read moreimpressed. 1. Their customer service is fantastic. Everyone there knows their stuff and is super helpful. They'll help talk through what kind of paper choose, how to format your documents, etc - whatever you need to do to make things look good. 2. They're prices are very reasonable. Before discovering them, I had priced things out online at various online printers and ship & print places - Fleming is often half the price. Combined with point #1, it's a no-brainer The only challenging thing is that they don't have a flashy, modern web interface. In fact, their website could use a little love. Your best bet is to just give them a call (and if you're a person who doesn't like talking on the phone, like myself, don't worry - they're super friendly).

After doing some research and calling around, we found Fleming just a few blocks away from our…read moreapartment. We decided to give a call and chat with them about our very specific needs for our custom wedding invitations. We worked with Renee, who is totally awesome and very tolerant of my general level of insanity when it comes to planning the wedding. She was patient, worked with us and spent a very long time doing math with my fiance to make sure we had our paper sizes correct, and had a great sense of humor. Our invites, RSVP cards, and direction cards all came out perfectly and we are thrilled at how fast and easy it was to set up. The rates were reasonable and we saved a ton of money by designing and printing our own invites rather than buying them through a stationary store or getting them done online. Bottom line: Knowledgeable, friendly and quality-focused. We were really happy with Fleming and would definitely use them again.

Flash Print has often surprised and delighted me-- going above and beyond my expectations and even…read moremy hopes. A few months ago, for example, I brought in a foam core poster board to ask IF they could cut some small amount off each side...the only shop that had told me they could definitely do the job was quite some distance away. The Flash Print tech on duty kindly said she believed she could do the work, since the poster was not too thick/dense-- and she did! Which saved me *hours* of traveling that day. Another time, I brought in a page or two to be copied-- and was not charged, even though another kindly staff person did all the work-- not me. And once, FlashPrint was the only copy center open when I needed some copies made. ...Also, each time I've gone in (even when Halloween was not in sight), there's been a bowl of bite-sized treats for customers to take one free: a sweet treat for completing some bothersome task, so I've felt happily *rewarded* for being productive, too, on leaving their shop...in fact, my tummy always leaps for joy, in anticipation, as I've headed down the stairs and seen the bowl of treats awaiting me. So Thanks again for EVERYTHING, Flash Print!

They're awesome. Super high quality responsive affordable. Did a great job with our movie posters…read more They do all the posters for the Somerville Theater. Super recommended. Thank you!!!

I sent a package to Seattle on sept 15 through FedEx which was supposed to be delivered b/n sept 18…read more&20 .I paid $52 for shipping . As of today ,Oct 4 , it said package label created & delivery time is pending . I called several times at the shipper store 51 pleasant st ,Malden the guy at the store kept telling me " Mamm you don't understand, you have to wait or call tomorrow " .I asked to speak with the manager & no luck . I don't know if they lost my package or damaged through the process. I am still waiting to get the answer . The worst experience I ever had through my customer service experiences .

The staff in this store is unprofessional and the owner is irresponsible. Two weeks ago I stopped…read moreby to ship a package to California. The staff made mistakes on address when copying it from my cellphone and didn't confirm the address with me. I attempted to claim the loss against them since it is due to the fact their staff made mistakes and wasn't following the necessary procedure to confirm address with me. But the owner declined to pay for any amount beyond UPS's shipping insurance, basically they just want to pay for nothing from their side for their fault. I wouldn't trust this business anymore and would suggest anyone to be cautious of this store.

I would wholeheartedly recommend QRST Custom Printing. I had…read morea tricky job (photo printed onto tee-shirts). Customer service was outstanding! They checked in w several suggestions about overcoming fuzzy photo issue. Cynthia went out of her way to make the job come out great and to get it to me on a tight deadline. Great work. Total professional.

These folks are the best. Had an embroidery task and they surpassed all expectations. The completed…read morework, communications and flexibility were all top notch.