This review is for the Orchard Park office of Diversified Hearing and Balance . Extremely happy…read morewith the customer service and audiologist . Liz is the customer service person who sets up appointments and gets me in quickly . Peyton is the audiologist and is awesome as well and knows his stuff ! Extremely happy and highly recommend!

This is the office on Delaware in Kenmore. They have other locations around town too…read more I came here to get an earpiece fixed. Happily it was pretty easy. They are taking good Covid precautions and it wasn't crowded etc. I went back a short time later for some supplies and that was also easy. Park in back, they have assigned spots. Very easy.

I see Dr Carolyn Yates - cannot recommend her highly enough. She's very knowledgeable and…read morecompassionate.

Thank you for taking care of my elderly aunt today...Ninety four years old and needed help..Most…read moreplaces were unable to help very quickly..Thank you for taking the time to make an appointment for her very quickly...The office staff were very helpful and the doctor helped to clean her ears and will get her hearing aid working again within a week.. A place where she normally would go told me they could see her in NOVEMBER!! It is August and she really needed help now...Thank you again.. I would recommend Hearing Evaluation Services of Buffalo

Are you serious??? This review is strictly on a "policy"…read more that is totally unreasonable. I needed a form - A BLANK FORM- a form that my doctor has to fill out in order to COME BACK to Healthworks to get my DOT certification that I must send to the DMV or I'll lose my license, ultimately losing my job. Mind you, a blank BLANK, yes blank form in which they had sent me via email several years ago ( damn me for misplacing that email) now saying they can't. It's a form THEY want. Yes, I was forced to drive 27 mins to pick up a form, a blank form . It's one of those WTF moments..

The nurse Julie Teprovich is condescending, bossy, and rude. She has no place in the medical field…read morewith such poor bedside manners. Her anti-Semitic attitude was uncalled for. And her blatantly displayed tattoos were offensive. In true professional business settings, you should have your arms tattoos covered, not have your sleeves rolled up so the whole world can see you're another sheep.

Bait and switch! I was sent a postcard for a free hearing…read moretest and receive a $10.00 Tops gift card. I had the hearing test; asked about the gift card and was then told ONLY for people who have hearing loss. I am glad I have no hearing loss, but am very suspicious that they will bill my insurance, despite statements to the contrary that the test is completely free. False representation!!!!

I received a letter regarding a promotion stating that I would receive a $50. Restaurant.com gift…read morecard after I took a hearing test. After this was done I inquired about this gift card. The owner, Debbie Bleich said I wasn't eligible because my hearing was normal. She was very unprofessional. She said I wasted her time. About her credentials, she is not a Licensed Audiologist. It says she is a Hearing Instrument Specialist. With a BC-HIS,ACA. When you have a hearing loss you should see a professional. Not someone who runs a scam to get customers. This is false advertising. She will be reported to the BBB.

I've been to several doctor's offices around Buffalo, and while there are some notable and fabulous…read moreexceptions, many clinics here share the same shortcomings: out of date information systems, overworked and/or under-trained support staff, and a general sense of chaos and disorder. Hertel-Elmwood Internal Medicine has all of these shortcomings, which is disappointing. Due to the above, I waited an hour to even be seen at this clinic, with long waits in between each sighting of a nurse or doctor. Perhaps in part due to the backup of patients, the staff who signed me in and checked me out did so with an air of exasperation that bordered on rudeness. I understand what it's like to have a rough day at work, but taking one's feelings out on the customer is something I find reprehensible in most situations, and frankly, unacceptable in an industry whose sole purpose is to make people feel better. The saving grace of my first visit here was Dr. Davis, a friendly resident who stepped into the room, promptly apologized for my wait, and was all smiles throughout our first meeting, which was just for a basic physical (thank goodness). She exuded an air of competence throughout our time together, kept me laughing even as we ran through a long gamut of tedious and sobering health questions, and even arranged for me to have additional basic tests during my visit that I'd ordinarily have to have at a different location. She was great about explaining the reasoning behind everything that we did, which made me feel at ease and respected. Buffalo needs fewer chaotic, out-of-date clinics like Hertel-Elmwood, and more doctors like Dr. Davis to save said clinics from themselves. Any ideas on how we can help make this happen? I'd love to know.

This has been my primary care provider for many years. It's within walking distance of my house. It…read moreis a training center for UB MD. There is a supervising physician and physicians in training. The physicians I've had over the years have all been top-notch. The care provided to me has been excellent. Why one star? The waits and confusion I can live with. Those would have knocked my review down a star or two from 5 stars. While the staff is sometimes harried, they have always been caring and nice. It's the billing that gives them a one star rating. You will see my pic of the stack of bills and correspondence trying to get them to correct their bill. After multiple notifications from my insurance company that I owe them nothing, they just sent a bill to me for $58.56. It's not worth fighting. I don't owe the money, but I will pay it. I'll be searching yelp for a new primary care physician.

This is the worst office ever. At the end of June, we took my brother's hearing aids and charger in…read morefor repair again. We were told it would be 2 weeks, it turned out to be 3, yet they lost the charger and tried to blame us. Then after a week, they said they gave us one. Lies! Then they said that they would mail one. This week they said they sent it to the wrong address and it was returned to them. Well, here we are more than 6 weeks later, and my brother cannot hear. I will also be reporting to the Better Business Bureau. This is the Hearing Health Center on Main St. in Buffalo NY. The Moore family is upset!

From the owner: Hearing Health Center, Buffalo, NY. We also have locations in Derby, NY and Lockport, NY. Karen…read moreMartin McMahon M.A., CCC-A is a Licensed Clinical Audiologist. At the Hearing Health Center you can expect Professional service in a personalized setting. Ask about our Lifetime Service which included on all new hearing aids. Most insurances accepted, UAW welcome & Empire Plan! Give us a call today!

Dr. Katharine Morrison is a kind, caring, gentle & very experienced/knowledgeable physician who I…read morehighly recommend for the services she provides. She finds a good balance between rational & emotions (comes from a place of wisdom & awareness). A compassionate problem solver. This review may sound a bit gushy.. and it has been challenging for me (like so many) to find doctors who see each person as a *whole* person. Btw, while the building itself is "meh", her birthing rooms are just beautiful. Crisp, exceedingly clean, cozy.. all that stuff. Anyway, to some it up, she's great :)

Dr. Morrison provided prenatal care and delivered my children, ages 31 and 34, before on line…read morereviews were a thing. so I will take this opportunity to say she is skilled, compassionate, and vigilant and successfully helped us through complications during pregnancy and birth. She is a wonderful health care provide.