This review is for the Orchard Park office of Diversified Hearing and Balance . Extremely happy…read morewith the customer service and audiologist . Liz is the customer service person who sets up appointments and gets me in quickly . Peyton is the audiologist and is awesome as well and knows his stuff ! Extremely happy and highly recommend!

This is the office on Delaware in Kenmore. They have other locations around town too…read more I came here to get an earpiece fixed. Happily it was pretty easy. They are taking good Covid precautions and it wasn't crowded etc. I went back a short time later for some supplies and that was also easy. Park in back, they have assigned spots. Very easy.

I see Dr Carolyn Yates - cannot recommend her highly enough. She's very knowledgeable and…read morecompassionate.

Thank you for taking care of my elderly aunt today...Ninety four years old and needed help..Most…read moreplaces were unable to help very quickly..Thank you for taking the time to make an appointment for her very quickly...The office staff were very helpful and the doctor helped to clean her ears and will get her hearing aid working again within a week.. A place where she normally would go told me they could see her in NOVEMBER!! It is August and she really needed help now...Thank you again.. I would recommend Hearing Evaluation Services of Buffalo

Are you serious??? This review is strictly on a "policy"…read more that is totally unreasonable. I needed a form - A BLANK FORM- a form that my doctor has to fill out in order to COME BACK to Healthworks to get my DOT certification that I must send to the DMV or I'll lose my license, ultimately losing my job. Mind you, a blank BLANK, yes blank form in which they had sent me via email several years ago ( damn me for misplacing that email) now saying they can't. It's a form THEY want. Yes, I was forced to drive 27 mins to pick up a form, a blank form . It's one of those WTF moments..

The nurse Julie Teprovich is condescending, bossy, and rude. She has no place in the medical field…read morewith such poor bedside manners. Her anti-Semitic attitude was uncalled for. And her blatantly displayed tattoos were offensive. In true professional business settings, you should have your arms tattoos covered, not have your sleeves rolled up so the whole world can see you're another sheep.

Bait and switch! I was sent a postcard for a free hearing…read moretest and receive a $10.00 Tops gift card. I had the hearing test; asked about the gift card and was then told ONLY for people who have hearing loss. I am glad I have no hearing loss, but am very suspicious that they will bill my insurance, despite statements to the contrary that the test is completely free. False representation!!!!

I received a letter regarding a promotion stating that I would receive a $50. Restaurant.com gift…read morecard after I took a hearing test. After this was done I inquired about this gift card. The owner, Debbie Bleich said I wasn't eligible because my hearing was normal. She was very unprofessional. She said I wasted her time. About her credentials, she is not a Licensed Audiologist. It says she is a Hearing Instrument Specialist. With a BC-HIS,ACA. When you have a hearing loss you should see a professional. Not someone who runs a scam to get customers. This is false advertising. She will be reported to the BBB.

Trash! Garbage on a Thursday morning! I feel sorry for the Ppl in the community who have to go to…read morethis place for medical needs and treatment. I wouldn't recommend this place to a dead rodent .. Go else where if you can, you'd be better off, it's sad to have to report and do a review in such disappointment as a prior heavily unsatisfied patient. If you have Medicaid as health insurance, you'll probably be given this place as an option which is unfortunate, best of luck and prayers for anybody utilizing this place. I wish I could give negative stats.. they don't even deserve the 1 star I am forced to choose.

This has been my primary care provider for many years. It's within walking distance of my house. It…read moreis a training center for UB MD. There is a supervising physician and physicians in training. The physicians I've had over the years have all been top-notch. The care provided to me has been excellent. Why one star? The waits and confusion I can live with. Those would have knocked my review down a star or two from 5 stars. While the staff is sometimes harried, they have always been caring and nice. It's the billing that gives them a one star rating. You will see my pic of the stack of bills and correspondence trying to get them to correct their bill. After multiple notifications from my insurance company that I owe them nothing, they just sent a bill to me for $58.56. It's not worth fighting. I don't owe the money, but I will pay it. I'll be searching yelp for a new primary care physician.

This is the worst office ever. At the end of June, we took my brother's hearing aids and charger in…read morefor repair again. We were told it would be 2 weeks, it turned out to be 3, yet they lost the charger and tried to blame us. Then after a week, they said they gave us one. Lies! Then they said that they would mail one. This week they said they sent it to the wrong address and it was returned to them. Well, here we are more than 6 weeks later, and my brother cannot hear. I will also be reporting to the Better Business Bureau. This is the Hearing Health Center on Main St. in Buffalo NY. The Moore family is upset!

From the owner: Hearing Health Center, Buffalo, NY. We also have locations in Derby, NY and Lockport, NY. Karen…read moreMartin McMahon M.A., CCC-A is a Licensed Clinical Audiologist. At the Hearing Health Center you can expect Professional service in a personalized setting. Ask about our Lifetime Service which included on all new hearing aids. Most insurances accepted, UAW welcome & Empire Plan! Give us a call today!

I saw Dr Belles and we agreed upon an ABLATION of my sinuses. I was told to wait for Insurance…read moreapproval..Well it's been two months later and the office will NOT RESPOND. I placed numerous calls to the office only to hear we will notify him! NO RESPONSE..I sent a letter to him..NO RESPONSE! What is a patient to do? It is CRAZY what goes on in his office...HE may be a wonderful doctor BUT he has to inform his staff what is expected of them and HE needs to TAKE CARE OF HIS PATIENTS BETTER. In my letter I asked if there was a problem to PLEASE let me know so I may make other arrangements..NO RESPONSE.. As a patient, HE has left me hanging with NO services and NO reply. Seek another doctor..NO patient should be treated this way!! HIS STAFF IS UNPROFESSIONAL AND UNCARING...Too bad they represent Dr. Belles who does so good for so many people! I feel they don't care if a patient leaves the practice..he has so many waiting to be mistreated by staff. Dr Belles needs to consider the feelings of his patients..No one should be treated the way I have been treated along with many more patients!

Prequel - I read all of the Google & Yelp reviews saying how long of a wait patients experience at…read moreDr. Belles's office. I thought to myself: 'They must have been lying! They were probably just late and then made to wait!' and I booked a 'new patient' appointment anyhow. I went on the office's website and filled out all of the patient forms, too, to save time. And I made a point of asking the receptionist on the phone if it'd be a 'quick visit' and she assured me...after a long pause... that I'd be in out in less than an hour. Great. First visit - I arrived on time. The tiny waiting room was PACKED with people. It was freezing cold in there, and the TV was blaring. The sliding 'windows' to the receptionist area were closed. Either they are freezing and have under-desk space heaters and have the windows shut to avoid the cold air from the waiting room, or they have the windows shut to deter having to talk to patients. Or both. I stood there for several minutes, with three distinct shadows being present in the reception area - no one opened the window until I had been standing there for 5 minutes. Now we're 5 minutes past my appointment time. The receptionist gave me a clipboard with patient forms to completed. I began them, then realized: 'Hey, these look familiar, I did these online and submitted them last week.' So I just wrote 'completed online' for a lot of the blanks, then handed in the clipboard. The receptionist said she 'did not have access to the portal' so I'd have to fill them out. What? Why? Now it is 20 minutes past my appointment time, and I've finished the forms and handed them in. I looked around the waiting room: all of the same people from when I arrived. I wanted to ask them their appointment times, but stopped myself. When it was 45 minutes past my appointment time, I walked up to reception again and asked how long it would be. I was told: 'No idea, it's out of my hands once I check you in!' I sat down for another 15 minutes, then walked up to the reception area again and said that I'd need to reschedule. I had been waiting ONE HOUR. My time is valuable, and I don't at all trust a doctor if his office isn't even run efficiently. You know how patients are charged a 'no-show' fee if they don't cancel a medical appointment within 24 hours? I wish we could charge doctors' offices $50 for every 15 minutes that we aren't seen. I could have made $200. Anyhow: between the bad reviews, the double form-filling-out, the 'closed-off' reception area, the loud TV, and the hour-plus wait: DO NOT GO TO THIS OFFICE! I admit it: I was curious, and wanted to stick around just to see what time I'd actually be seen, and if this doctor was 'worth the wait.' But like most adults: I have other things to attend to. I can't sit around a waiting room indefinitely. I am going to keep my rescheduled appointment, but I'm going to be a no-show. I doubt they'd even notice. Hopefully me 'missing' my appointment will allow other people to have to wait less.