With warmest regards, I thank Dr. Anne Orsene and staff at Hearing Evaluation Services…read more Professionally sequential methods of assessment in combination with a wonderfully compassionate personal experience helped me restore not only hearing loss, but interpretation of conversation and sounds that were damaged by a traumatic event. I am so very grateful for the incredible results I have experienced. Mark Braun

I went to Hearing Evaluation Services after first going to another provider. I'm much happier with…read morethis agency. Initial costs are equivalent but the projected fees (after warranty periods expire) are less costly. Just as important, my opinion, the professional staff has been more responsive to my questions about equipment maintenance (the first place I went to told me not to worry about it, "just come here" and they "would do it for me!! I've also found it much easier to get appointments here. The office staff are great, and sometimes I've even gotten help just on a walk in basis.

I highly recommend Sound Answers. I've been to a few other audiologists in the past 15 years…read more(including Costco) and Sound Answers is by far the best. They care about hearing and do not just push the sale of hearing aids. Very knowledgeable and nice! They really offer the kind of attention you want if you have hearing loss- and not more expensive than their larger competitors.

From the owner: We're a small practice that realizes that making the decision to improve your hearing is a…read moredifficult process that often takes many years of contemplation. Your success depends on finding a provider that will take the time to discover what you're looking for and design a program that will work for your specific needs. In terms of technology, we specialize in discrete, custom fit hearing aids. Many of these are now Bluetooth compatible and will connect wirelessly to your phone or television. Rechargeable solutions are also becoming more and more popular. Being an independent practice, we offer hearing aids from all the major manufacturers including Unitron, Oticon, Phonak, Siemens (Signia), ReSound, Starkey and Widex. These devices are always offered at invoice cost plus an affordable dispensing fee. Unfortunately, some patients even struggle to understand speech after they have been properly fit with hearing aids. The aids restore audibility, but the patient is left with a damaged system that may not respond the way we'd hoped. Thankfully, your brain is an amazing learner at any age! Using the concepts of neural plasticity, we can create better speech understanding through an aural rehabilitation program. These programs can be set up on your home computer or, if necessary, involve one-on-one sessions with a qualified speech-language therapist. There's a "right solution" for every hearing loss. Let us help you find the one that's right for you.

I've been having hearing issues for some time now I was lucky i came here they advised what I could…read moredo and made me feel comfortable with any decisions i made. They were helpful and gave options as to what i should do. The prices they showed me were comparative to what I have seen online. However, they are local and able to handle issues that arise. No one likes to get older and have to admit to hearing loss. They made it very professional and informed of what I can do to alleviate my hearing issues. I recommend anyone to be tested here and check out what they can do to help with their hearing problem.

Very professional & informative friendly staff highly recommended if your having hearing issues…read morecheck them out!! Thanks

I have been coming here for years , every body from the front desk to Dt Jesica and Dr. Tiffany…read moreare awesome and friendly! Both Drs. Are warm compassionate caring ! They take time to get to know your needs and circumstance! They listen answer all your questions explaining everything you need to know so you get the most out of you hearing aids! Thank you for exceptional care!

We had an appointment here for our 4 month old son today. They had a long wait list, but we were…read moreable to be squeezed in with a referral from another pt office. Our 4 month old is developing a mild flat spot on his head, so we came to be evaluated. We saw Sarah and she was so warm and friendly. She explained everything she was doing and what she saw. She even gave us some suggestions to start trying before our next appointment. We were seen quickly and there was plenty of parking and seats in the waiting room. Highly recommend!

I'm a current patient at Empire Audiology on Wehrle Avenue in Buffalo NY and have been going there…read morefor around 4-5 months now and just wanted to take a second to give the staff a shoutout about the terrific service that I've been receiving. From Amber at the front desk who does a great job of scheduling to accommodate my availability AND always follows up with reminders (both by phone and in text as needed) AND is always in a good mood!!!, to Dr. Lou who has gone above and beyond several times now to set me up with different aids to try and find a manufacturer that fits my needs. He has partnered with me to not only find the right aids but also to dial them in so that I receive the best output from them for every situation I encounter. Thank you to the entire staff for a wonderful experience!!! Best regards Jim Nutty

My aunt has been a patient of Empire Hearing for several years. I am so impressed with both Amber…read moreand Dr. Lou. Amber at the front desk has been wonderful to deal with. She is so helpful and pleasant every time I've had to call for my aunt. We had a visit with Dr. Lou this past Friday. He was so positive and explained everything in terms my aunt could understand. He explained all her options and stressed that we all work together as a team. When we left my aunt commented how nice he is. That's quite the compliment coming from a 96 year old who is not easy to please.

I see Dr Carolyn Yates - cannot recommend her highly enough. She's very knowledgeable and…read morecompassionate.

Thank you for taking care of my elderly aunt today...Ninety four years old and needed help..Most…read moreplaces were unable to help very quickly..Thank you for taking the time to make an appointment for her very quickly...The office staff were very helpful and the doctor helped to clean her ears and will get her hearing aid working again within a week.. A place where she normally would go told me they could see her in NOVEMBER!! It is August and she really needed help now...Thank you again.. I would recommend Hearing Evaluation Services of Buffalo