I can't say enough good things about Debbie D at In Touch Pain Management. She is not only highly…read moreskilled but also incredibly personable. From the moment you meet her, it's clear that she truly listens to your concerns and takes the time to understand your unique situation. Debbie works with you, tailoring her approach to meet your needs, and makes sure you feel comfortable throughout the process. Her compassion and professionalism make all the difference. If you're looking for someone who genuinely cares about your well-being, I highly recommend Debbie D! The office is clean and check-in is always a breeze, the girls up front are always so sweet and personable too.

Very organized and professional operation. The bad reviews are likely from people who had their…read moreurine test bad or who were playing games. This place is on the up and up! Great office staff, caring providers! All around well run place.

Dr Ellen Battista is terrible. I do not recommend her if you have chronic pain. Her staff never…read moreanswers the phone, is very unprofessional and it takes several days of at all for phone calls to be returned. I have severe nerve damage, several herniated discs, sciatica, and bursitis. Ellen is not a Dr and doesn't either know how to treat pain or simply doesn't. In 3 months she has put me on 6 different medications that give me no relief and major side effects. When I told her they don't work at all and make me sick, she told me to take TYLENOL! If tylenol helped I wouldn't be going to pain mgmt.

I've been a patient of Dr. Battista & find her very understanding of my chronic back pain. Pain…read moregets very frustrating especially not being able to do certain every day things such as putting socks on. Dr. Battista always listens to my concerns and suggests different ways of coping. I like that she changes up my meds every so often and she checks carefully to make sure the meds she prescribes won't cause any problems with my other health issues(crones, heart condition, diabetes...) or other medications

I'm actually shocked by these reviews. We've been going here for many many years and have never had…read moreone issue with staff , doctors; wait times etc. Love it here and will continue going despite whatever issues others are clearly having.

As a patient of the headache clinic I have to say Rachel and Michelle are truly the best. Kind,…read morecaring and empathic but if you need anything not done by them you will not receive any help. I had a sleep study ordered in October and I was told someone would call me which they did in March. And that was after I left multiple messages asking to schedule. A new medication prescribed on March 25th that required prior was not done until a month later and that wasn't due to Anthem BCBS or my pharmacy not advising Dent of this but because the nurse forgot. If I hadn't asked the nurse about another medication for my migraines the auth would never have been done. When I called to schedule my MRI the first available was 5 weeks out. Due to my claustrophobia I always have sedation which has been done by the nurses at Dent. When I scheduled the imaging I was told to arrive 1/2 an hour early for the sedation. Imagine my surprise when I get there to be told the sedation was actually sent to my pharmacy something the woman scheduling nor the nurse at dent told me was being done. The receptionist was unable to reschedule it because "dent doesn't train front desk on scheduling just check in and to call back to reschedule". After all of this I called early this morning and left a message for Kristen one of the managers. Instead of calling me back she had Mary Grace do it because as Mary Grace said Kristen was too busy to talk to me. I understand now I am just a paycheck for the staff at dent. With a high deductible plan I get text messages and a phone call prior to any visit about the cost for "care" and to make sure I have money in hand. I know I'm just a number to Dent but I would have hoped that they see patients as actual people and not just as dollar signs

My 2 year old had ear tubes placed yesterday, first time being here , I am a special needs mom of 3…read moreand can say that the nurses were great , anesthesiologist was very clear and the surgeon Dr behar who placed the tubes in his ears is phenomenal she listened and addressed my concerns for my son from the ENT to surgery day here , the place is clean the only thing I DID NOT like was the schedule of time I didn't know until the day before by text . As I arrive I didn't even know the scheduled time of his surgery until I got his folder thankfully only a 45 minute wait and we we're done with his surgery in 15 minutes

Prequel - I had one surgery, at a hospital, a year before being made to come here for an unrelated…read moresurgery. For the hospital surgery: no food or water after midnight, be at the hospital at 6am, surgery at 7am. Everything was wonderful. That's what I was expecting would happen here, but what happened here was a nightmare. Issue #1 - They don't tell you what time your surgery is scheduled for - ever. They will text you the day before to tell you what time to BE there, but they do not tell you what time your surgery is scheduled to take place. Issue #2 - They require that you have someone with you, to drive you home afterward; this is understandable but without that person knowing what time your surgery is and what time you're expected to be discharged: they're expected to clear a whole day to be available for a surgery that may only take a half hour. Issue #3 - The 'no food or water after midnight' rule is outdated and untrue. The American Society of Anesthesiologists issued guidelines in 1999, 2011, & 2017 that patients may have clear liquids up to 2 hours before surgery. The old guidelines/rules were invented in the 1950s when pregnant patients were 'anesthetized' with ether on a mask, which caused nausea and for the patient to vomit up their stomach contents. Today, an endotracheal tube is used to prevent this from occurring, so liquids should be allowed up to 2 hours prior to surgery. Issue #4 - Snarky Nurse. I pressed the 'call' button to ask a question - just one question - and I heard her say: 'Ugh, this girl is gonna keep my on my toes!' (Sorry, nurse, to have interrupted your wedding planning conversation to ask you a question, which the intake nurse said I was more than welcome to do as often as I liked. But I've been sitting in a curtained-off room for two and a half hours and no one has given me an update aside from 'It'll be about 45 minutes to an hour until your surgery' - and that was at Noon. It's now 2:30pm, I'm thirsty as hell because I haven't had any water for nearly 13 hours, and I have jack sh*t to do because I was told to not bring any books/phones/valuables - which I suppose is good because I saw some Google reviews where patients woke up to find some of their valuables 'missing'). Issue #5 - The attempted to gaslight me, and offered me unnecessary medication. After I asked: 'How much longer until my surgery?' the Snarky Nurse went and got the anesthesiologist's 'helper / #2 man' who came into my 'room' and told me: 'You're anxious.' I informed him that I was NOT anxious, just irritated that it has been nearly 3 hours since I was checked-in and no one will tell me what time my surgery is going to take place. I had spoken to him earlier, because everyone involved in your care that day will come over and introduce themselves, and that had been the only time I had spoken to him - and I was not anxious then, either. Now, he had no other reason to think otherwise - aside from Snarky Nurse, who likely did not want to 'deal' with me after my one very-normal question. He briefly disappeared, then returned and offered me 'some of the pre-surgery sedation medication to calm you down.' I told him - again - that I was not anxious; that I was mad about the wait time, frustrated about being so thirsty for the past 13 hours, and had no interest in receiving any 'shut up drugs' for simply asking what time my surgery was going to take place. Issue #6 - Overall Wait Time. I waited nearly FOUR HOURS to be taken back to surgery. That's 16 hours of no water, for a person who dehydrates quite easily. Absolutely unacceptable. Issue #7 - Billing. I was required to pre-pay for the surgery, which I did. The young lady I spoke to informed me that I would not receive any further bills or charges from this Center. Months after my surgery, I received a bill for 'anesthesia services' for over $200. This qualifies as a 'Surprise Medical Bill' which I believe violates the 'No Surprises Act' which went into effect on January 1, 2022. And I did report it as such. Issues I've Found by Others - one Google user claims to have gotten a staph infection from this Center. Several Google users have stated that their surgeries were cancelled on them. A couple of Google reviewers stated that they were over-charged by this Center. One person stated that they were man-handled by a nurse after being woken up from anesthesia on the very spot that he had just been operated on. One Last Note - A Boomer-aged woman who works there was having computer issues and was on speakerphone with an IT guy and she kept shouting into the phone: 'IS MY PASSWORD STILL CATHOLIC HEALTH 4 ?!?' Every patient in the pre-op area now knows her password. A password to a computer, within a medical network of computers, that very likely collectively contain the private medical information of many patients. Probably not the smartest thing to be shouting over & over again, when everyone on the floor can hear it.

Great doctors and PAs. Staff is friendly and helpful. I've seen a few shoulder and neck doctors and…read morethey've all been compassionate and supportive.

I was treated here for fracture wrist. After cast removal the PA Amanda and Dr Ablove refused x…read moreray. I couldn't bend my wrist and the bone was sticking out ! Both said it was normal! I went elsewhere, had x rays completed and I had non union fracture. I had surgery with rods, screws and bone graft ! Obviously my wrist was not normal. Why are these medical professionals lack basic knowledge? Or don't care? This facility even denied me OT! Please go elsewhere for any fractures! For a place that specializes in orthopedics , I still received horrible and incompetent care !

The MD's I've seen are very professional & extraordinarily competent. Nothing but high praise for…read morethose folks I have knee issues from past injuries and was a candidate for total knee replacement (TKR). I went to UBMD Orthopedics Physical Therapy at the Maplemere location to see if I could strengthen the knee to prep for or possibly delay TKR surgery. The UBMD PT department is where I faced issues. At that time, it was difficult to walk stairs or even 50 yards. The young PT I was assigned plugged me into a "one size fits all" rehab program. It did not help that my PhD therapist was impersonal, distracted & inattentive, and his subordinates did most of my therapy that he designed. The exercise program I was given made my pain much worse, decreased my mobility and was generally detrimental even after 6 months of dedicated effort on my part. I was getting discouraged. My knee got so painful from the assigned UBMD PT, I developed fluid in the knee joint and required multiple cortisone shots. Out of necessity, I ditched about 2/3 of the exercises I was given and all of the weighted exercises from UBMD PT and pivoted to body weight squats, knee stretching, yoga, walking & banded leg work. I borrowed from my boxing and martial arts experience from many decades ago emphasizing rotational knee movements, feints, front to back and side to side stepping. My knee slowly responded to my own custom designed PT treatment, and today I can walk stairs without issue, walk a mile, have minimal to no knee pain, no fluid on the knee and have not required any cortisone shots since early in 2025 which was from the UBMD PT exercises. I also don't require TKR at this time. Another UBMD PT issue is their glacial response time to calls for appointments - 2 weeks plus in my experience. The final issue at the new UBMD ortho office on Maplemere is the parking lot design - it's a miserable set up. The long, wide grassy "berms" installed in the parking lot present a dangerous maze to ortho patients who can have issues just navigating flat pavement. UBMD ortho should add flat "walk throughs" in those berms.

I saw Dr Michael Freitas for a condition I've had for over a year. This review is specifically for…read morehim, because I was here last year to see another Doctor for another issue and that whole team was awesome. In a nutshell: my shin & ankle & foot (all on my left leg) feel like they're filling up with gas in the same way that your knuckles do when they feel like they need to be cracked. Except it had been getting worse, going from 'occasional' to 'every day, all day.' I'd take 20-30 steps and my whole left leg would sort of stiffen and it would be painful to walk unless I stopped and 'cracked' my shin, ankle, & foot. So I saw Dr Michael Freitas after being x-rayed. I showed him my walk and let him hear the cracking, and I had even printed out a diagram of the leg & foot and highlighted the areas that I was experiencing issues and pain. He said, very nicely, that "nothing was wrong" with me. Oh. So it's normal to have to stop ever 20-30 steps? Okay, then, cool? Also: how could he see and hear what I was talking about and *still* decide that nothing was wrong with me? And I am not a doctor, but the areas that I highlighted on the diagram are TENDONS, not bones. You CANNOT SEE TENDONS ON AN X-RAY, Dr. Freitas. You should listen to your patients, especially if they come in prepared. I *knew* the tendons would not have been visible on the x-ray, but instead of listening to me he decided the x-ray was 'proof' that I was a-okay. It has been a nearly a year since that appointment and my left leg is STILL doing this, every single day and night, all day and night. But, no worries! Dr. Freitas says this is normal!

This was my second visit with Dr Czyrny (pronounced "Churny" if you ever need an appointment). If…read moreyou've ever had a nerve conduction study, you're probably cringing at the thought of having to have TWO of them done. But hang with me. The first time I saw Dr. Czyrny was before I had a spinal fusion surgery. My orthopedic surgeon sent me here prior to cutting into me. I didn't know what to expect and really didn't do any homework ahead of time. My ortho told me that I'd feel some "tingling" and some "slight shocking" feelings, but that was it. It honestly didn't sound too bad. I've got a few tattoos, so needles don't exactly scare me. I wish I could tell you more about that initial appointment, but I really don't remember that much about it. It was in 2015. Nothing really stands out. After a car accident in 2017, my shoulder specialist sent me to see Dr. Czyrny for a nerve conduction study because I was complaining of some shoulder pain that sounded a lot like a torn rotator cuff. He did some X-rays, an MRI, and then felt the nerve conduction study was important. I knew I had been before, but had forgotten what kind of adventure I was in for, so I did some homework this time. Holy crap! To say this scared the pants off me is an understatement! I watched videos and read reviews that had me so scared that I was ready to call the whole thing off. However, the morning of my appointment, I found my biggest & brightest pair of big girl undies and went into that appointment expecting a horrifying experience, but knowing I'd live to tell about it. As I sat in the waiting room, a calm feeling came over me when I started to think logically. This nerve conduction study was something I had done before. This procedure didn't stand out in my mind in any way. It didn't stand out as being awful or as being incredibly painful. It didn't stand out as being anything. That made me realize that it probably wasn't going to be so bad. When my name was called and I went back to the procedure room, Dr. Czyrny eased my fears pretty instantly. He didn't necessarily recognize my face, but he did know my name and he knew he had done the study on me before. He asked me if I had any questions, and I told him I didn't really remember the first experience. He said, "Well, that means either it isn't as bad as people say it is or maybe I am actually skilled at this after all!" We both chuckled at his joke, and he had me sit on the table while he began with the needles. I felt literally almost nothing. Remember when you were a kid in the '70s and you'd shuffle your socked feet across the shag carpet? Then you'd go find your little brother and touch him, both of you screaming for just a second during that quick electric shock? No? Was that just me? Well, this was less than that. Dr. Czyrny really is skilled at what he does, and while he had to go up and down both arms, I had no problems sitting like a champ for the procedure. I didn't need my big girl undies after all. I could most definitely have done just fine with little girl undies. Certainly no need for granny panties! So if you're having a nerve conduction study and you're scared out of your wits, I'm not going to guarantee that the procedure won't hurt at all. But I will tell you that if you have that study done with Dr. Czyrny, it'll be a breeze! (Still, you should probably wear some underwear.)

The doctor is amazing. However the front office staff is very rude,disrespectful and…read moreunprofessional. My appointments ls starting to be not put in and when i call, there is never no other opening for months out. I even tired scheduling my next appointment when leaving the current to prevent the scheduling issue. But they never schedule my appointment just tell me the did. Dr. Rosena need to replace them and get some help or i am going to to go elsewhere, which i dont want to but scheduling is extremely ridiculous and inconvenient.

The doctor has a calm manner, listens and asks questions to identify issues, puts his patient at…read moreease.

I have had this appt today with Dr. Altman scheduled for a long while. I've had a problematic tooth…read morefor years.. I've had a root canal on it, a crown, etc. with another dental practice. We weren't happy with that practice for many reasons, and Altman Dental was recommended to us by many families that we are friends with. He sees me and my husband and even my 9 year old! He LOVES Dr. Altman ( even more than his Pediatrician which says a lot!). I just came here to say that I always have a great experience with the front desk ladies, while I'm in the chair Dr. Altman is conversational and is humorous and informative and explains what's happening as he's doing it. Today the first step of my implant has started and I needed this tooth pulled. It was a great experience! I don't doubt that he will check on me later. If you are looking for a new practice, I highly recommend!!! I have even seen Dr. Gellert and he's wonderful too. So glad we switched years ago. You will be in great hands coming here! 5 star practice from when you walk in and see the staff, to cleanings and procedures with the dentist! Thank you Altman Dental! Carrie Tsakiris

Dr Altman and his staff are wonderful and friendly. They take the time to explain everything they…read moreare doing, and what they are planning to do. I have only been a patient for less than a year, due to a change in insurance. I would Highly Recommend them.