After only one visit, I am incredibly impressed with my care. Maureen is kind and efficient. She…read morehad called the pharmacy and sorted things out before I made it to work post appointment. Excited to have found a good provider and see how things go.

From the owner: At Resilient Psychiatry in the beautiful east side of the Northern Suburbs of Buffalo neighborhood…read moreof Williamsville, New York, board-certified Maureen Conway, PMHNP, specializes in adult psychiatry. Maureen and the staff provide patient-centered care and compassionate mental health services for patients 20 years old and up via telemedicine. With an integrative and multi-disciplinary team approach focusing on evidence-based care, Resilient Psychiatry is dedicated to helping patients achieve their health and wellness goals and live their best lives.  Maureen graduated from Vanderbilt University (informally Vandy or VU) in Nashville, Tennessee. She offers patients over twenty years of experience as an adult psychiatry practitioner, adult ADHD specialist, and insomnia specialist. As an experienced health care specialist, Maureen is highly skilled in addressing a wide range of mental health concerns, from anxiety, depression, and mood disorders to complex behavioral concerns, such as attention-deficit/hyperactivity disorder (ADHD) and obsessive-compulsive disorder (OCD). Trauma-informed, Maureen and staff are skilled in the diagnosis and treatment of anxiety and depression related to trauma, as well as panic disorder and post-traumatic stress disorder (PTSD). Depending on individual needs, Maureen can also refer patients to other specialists. Patients can receive mental health services from an expert in their homes or other locations via telemedicine...

Absolutely horrible. I can definitely say I, and my family, are worse off having known Dr Merkel…read moreand using this practice who obviously only care about the bottom line. Cost me $385 out of pocket for (2) 30 minute conversations with the man. Unless you are wealthy or have great insurance (which obviously I don't), the only thing you will get here is a lot of debt. They should remove any perceived University affiliation as they don't care if you go to UB or not with their pricing.

As the caregiver of a person that has need of Psychiatric services I find this practice to have…read moresomething that many lack: Patience and Compassion. I have interacted with 2 of the Psychiatrists in this practice in that capacity; Dr Ghosh and Dr. Tan. Both of these Doctors take the necessary time to understand the issues surrounding their patients needs and show a penchant to avoid over prescribing potentially unnecessary medicines. Most importantly however that I noted is most Psychiatrists I've ever interacted with just focus on the maintenance of a patients' mental health, both of these practitioners have shown their willingness to create a road map of recovery that actively looks to see their patient overcome their mental health challenges. There is a stigma in our culture about mental health issues. Considering 36% of the US population reported some level of incidence of Anxiety or Depression related disorders (i.e just over 1/3 of our population) it seems silly that this stigma even still exists. With practitioners like these it makes it easier to cope with the challenges of mental illness.

ive been seeing a provider here for meds for the last year and just keep getting frustrated in…read moredifferent ways. i get lectured, i get fined, forgotten entirely when i am late for work, i get over charged, and then when i call to talk to a person i wait 20 minutes on the line and then get sent to voicemail. as soon as i can i am finding another doctor. the providers here act like they do not care about you and then lecture you about your life and treatment like you're an idiot. and then they send you to voicemail after waiting.

I have been a patient at Williamsville psych for over a year and I got dropped from this practice…read moretoday after sleeping through a whopping 2 appointments. Both had been pretty unwillingly scheduled at 9 am! No warning, no nothing, just my NP (not a doctor) giving me a call saying I've been terminated from the practice, after scheduling an appointment with the front office 20 minutes prior. As someone with a disorder such as mine, I was able to find a new office and a new doctor, with no referral within the hour, so I guess it was no big deal for me? What does that tell you about Williamsville Psychiatry though. Do they care about their patients and their progress? Or are they more concerned about the business they lose that given day when a patient misses and needs to reschedule an appointment. I'll leave her name anonymous, but as for my NP (again, not a doctor), she may be the most stale, plain, and honestly inhospitable worker I've come across in the medical field. It just kind of feels like a slap in the face too when I drop lump sums of money coming here, just to have my "doctor" (NP) rush all of my appointments. She gives me the vibe that she just plays candy crush or something in between all of her patients. I'd give zero stars, but 1 star is okay, only because the aloof NP in question was pretty hot.

Krista Clever is the doctor for you if you're hoping to make your life more difficult, get zero…read moreresolutions and have more issues after leaving than you did coming in. I went to her office to discuss different medication options and treatment for my tween after she was ALREADY evaluated for suicide following suicidal ideations stemming from a new SSRI. We were actively taking steps for treatment and have a team of mental health professionals guiding us. She spent less than 10 minutes with my daughter, then immediately demanded she be admitted to a private mental health hospital, for a 7 day lock-in and no contact with her loved ones. Or I could take her to ECMC (to be placed with mentally unstable 12-18 year olds of all genders), if I didn't want to pay an exorbitant amount of money for an unnecessary stay at a private facility. I found it fascinating that Krista felt like she had more insight into my daughter, in such a small time frame, than the team of professionals who evaluated and cleared her days prior. Those professionals worked closely with the guidance team at her school (who have been involved with her mental health for 2 years already), spent over an hour speaking with my daughter and were incredibly thorough. I valued their opinion more than this woman who barely spent any time with my child, and she did not have any insight from those who have already been working with my tween. I did not even make an appointment for this reason, we just wanted some assistance with medication. Immediately I contacted other services to have her reevaluated and SURPRISE! Not a single person agreed with her hasty, incomplete and wreckless recommendation. Krista chose an extreme response that would have inflicted more trauma and issues on my child than would have solved- and she did so with minimal information. The next day she called me and threatened to call an ambulance and take my child by force if I didn't follow her recommendation and was so angry when I told her my daughter was immediately reevaluated and cleared. She then contacted the office who gave me a second opinion, deeming hers inadequate, to scold them for not following her orders. But they had already been working with my daughter and had more insight than Krista. Overall, we had three evaluations for suicide risk, all by qualified mental health professionals, Krista was the only one who made such an irresponsible decision, and it was the least thorough and quickest assessment yet. I am so thankful for Spectrum Services, who offered me legal counsel when she threatened to take my child forcefully, despite having been immediately reevaluated leaving her office. It seems Krista has a problem being wrong, she kept saying "i know what I'm doing, this is my job". Well, it is also the job of the other mental health professionals who cleared my daughter and actually took the time to know her and assess her entire situation. It is honestly alarming that this woman works in medicine and has the power to make life-altering decisions on someone's behalf with little to no information. Stay far away.

I was very hesitant to continue my search for a psychiatrist since my last place basically said out…read moreof nowhere that he was losing his DEA license and could no longer give me the medications that work for me. I called spa hoping to see a certain doctor but they explained that she wasn't taking new patients but I could see a psychiatric np . Again I was unsure what to expect but I'm so glad I got to speak with Taylor Simon. I felt incredibly comfortable talking to her like she was actually listening and treating me as if I'm a human being and not just another patient. She also made some awesome recommendations for therapists in the area. I walked out of her office feeling incredibly relieved! So glad I found her.

I have struggled with mental illness for nearly 30 years now, starting at age 14. I have been in…read moreand out of psychotherapy, on and off dozens of meds, and placed on 72 hour hold in inpatient at several area mental health providers. I had NEVER had a positive experience in inpatient at any hospital until someone recommended Brylin. The doctors, the therapists, the social workers, the aides and paraprofessional staff, the nurses - every single one of them helpful, understanding, supportive and, most importantly, this team will do whatever it takes to get every patient the care and the assistance they need to succeed in the outside world.

My grandson smelled like body order was in the same pants days ago ..they were concerned abt their…read morepatients but only from A certain standpoint..receptionist was welcoming an very professional an polite .

E.c.m.c is a terrible hospital!they do not care especially if you have mental illness or addiction…read morethey treat people that can not even talk and release them still unable to talk or even function they are killing people not helping

Oral Oncology & Maxillofacial Prosthetics is the part where I went for an evaluation of a spot on…read moreof the roof of my mouth! Biopsy needed. Scary? yes! But, Dr. Frustino and nurse Lori Ann put me totally at ease. The dr. explained everything, using words I could understand, the procedure was essentially painless, and when i called a few days later with some questions, it was the doctor herself who called back that same day. When the results came in, she called me to tell me the good news, rather than requiring me to wait until my follow-up appt. I didn't have to ask for a copy of the report; she offered it to me, and explained what everything meant. Hopefully, you'll never need to use their services, but if you do, go with confidence!

I started noticing Dr billing me double for each visit, and was stunned by this lack in integrity…read more Dr also misdiagnosed my ptsd, after I was honorably discharged from military service.